KaplanConsumerAffairs Unaccredited Brand
I am a NYS real estate salesperson for 19 years, moved to Pennsylvania decided to get my PA real estate salesperson license. I have used several online courses for my NYS License, never had an issue. I googled online courses for Real Estate in PA and decided to go with Brightwood Kaplan. Worst decision I made, when I had a situation with an exam, I called, several weeks later someone called me, it was a waste, he didn't even help any. The biggie was that I had mentioned several times I was a real estate salesperson in NYS for 19 years, and you think they could have told me that I didn't need to take this course. Even if they didn't know that my license was reciprocal, they should at least educate themselves to help the consumer. I think they did, they just wanted the money.
Brightwoods College (successor of Kaplan) for real estate education - Terrible service. Today I tried to register for two courses and emailed my registration request as I have done in the past. The answer was NO. We do not accept registrations by email. YOU have to call. The answer I got said this: "Please call Student Support to place your order, as we do not take orders through email. You can call student support at 888-523-1020. Thank you, **. Student Support 332 Front Street South, Suite 501 La Crosse, WI 54601 Phone: 800.636.9517 Fax: 608.779.8374 Email: firstname.lastname@example.org www.kapre.com" Really? So what do you do in your working hours? I will never register for a course at this school ever.
I received my BS in psychology at Kaplan in 2014, I am now 3 weeks away from completing my Masters. Kaplan is a great school, as stated, you get what you put out. You do have to work. Online is not as easy as many people think. The professors are awesome and academic advising are wonderful as well. My only issue since 2010 is the financial aid department. Something is always changing, everyone is not on the same page, and stipends are almost always delayed. This sucks to me. I have decided after this semester to attend another college to future my education, I simply cannot take how funds are handled another 3 years.
I have learned a lot from Kaplan University however, when it comes to the financial part of it they truly need some work. Many people depend on these stipends. Besides they are loans student have to back... so why hold them for 14 days. I am experiencing this issue AGAIN. No one ever knows when you'll get your monies. However, education wise, they deserve a 10.
Wife attended this college for a single semester and having nearly $7,000 in grants and loans totaled, her $5,000 bill (incredibly high for a semester) was not covered and she was told to pay out of pocket. Come to find out that they held one of the loans for a month's time to see if she would pay it on her own before the loan came through. We checked back a month later after they dropped her from all classes and refused re-enrollment and the balance was paid with a loan and she even had some extra set to her balance ledger.
After contacting the proper people to figure out what was going on they refused to speak and ignored all e-mails. I do not use the word lightly but this place can only be described as a scam. They are trying to collect more and more money at the expense of their students and will delay you receiving your degree as long as they can just to accrue you in more debt. Needless to say the balance remaining will not be used as we move to another college. Will probably not transfer any credits but we will see.
Kaplan did not refund me when I failed my NCLEX-PN. I hate Kaplan. I paid $350 on their Kaplan live review. Contact them they keep offering me to review again on their website. They said it was money back guaranteed but it wasn't so don't enroll on Kaplan.
- 1,077,799 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
When people think of taking an online class, they think it's going to be so easy. That's true maybe for the local community college, not so much for Kaplan University. One way to describe it is squirrels on Ecstasy at a rave. You have 10 weeks to do the work, but in truth it's pretty much only 7 weeks to do 5 months of work. And you WILL WORK. You only get out of it what you put into it. Most of the professors are professional, you will run into one or two that really shouldn't be teaching but that is something you will see everywhere. You will be given an outline of everything that is due and you have no questions of when everything is due, there is NEVER a doubt when something is due. There is a seminar each week where the professor goes over everything and answers your questions live.
If your grades start to slip, you will get a call from an adviser to find out why and if there is anything they can do to help you out. If you work full-time it's brutal, exhausting and painful because there is so much work that needs to be done. Your discussion board questions are mini-papers, and they're required... Sometimes there's two or three questions and yes you have to also reply in full to two other people over the week. I decided to return to community college online for a few classes as a refresher. There is no comparison between them. Nothing is clear-cut, there is no seminar for the instructor to answer questions, all learning is done through YouTube (I wish I was joking), all other learning is done through links to other colleges and there are no notes. I'm paying for this and compared to Kaplan, it's just a disgrace.
The only huge drawback to Kaplan is the fact that they are not regionally recognized by the community college I returned to (a fact the woman was very happy to point out as condescendingly as possible) so those credits won't transfer. I don't care... I'm beyond happy with the Master's I EARNED from here. It took a lot of pain (sometimes blood, sweat and crying every week) but I did it and I'm proud of what I accomplished. No this university isn't for everyone. Yes it is a for-profit university. No I don't believe they are a degree mill. And yes I would go back in a heartbeat. If you think you can handle being treated like an intelligent adult, are a bit of a masochist, a lover of caffeine and think you want a challenge then this is the place for you. Good luck!
I thought that Kaplan would be the best school to attend. I get my BS done with them and can't find a job in the area. Then I get my MS in Addiction Counseling and still cannot find employment. I am over 80,999 in the hole with student loans from this school. Have no help with that other than they want their money. I am a mother that is not working because no one in this state wants to deal with Kaplan and their drama.
My internship person said that he would never deal with this college ever again. They are a waste of time and management. I thought about going back but after seeing that I would not get anywhere with this college degree there is no point. There is no help with a degree. I know that I cannot get a job as a licensed psychologist when they don't help you with finding a job in your field. I asked about the lawsuit against them because there is no way anyone can pay 1053 a month for a loan repayment on a degree that they can't get anywhere with. Also the interest rates are horrible with this college. The next time I do college I will go into the central community college. At least I won't be screwed with.
I have been a student of Kaplan University since 1/1/16 finishing a bachelors in NURSING and have been quite satisfied. The admissions, financial aid, advisers and instructors were wonderful. However, the MASTERS program not so HOT. Since I started the MSN program before the end of the 2016/2017 year my loans have already been disbursed. With the Masters program the loan limit is increased for grad school. I registered 1 class as instructed. 1800.00 for the class. 3 weeks in I noticed my loans were not complete. The brilliant financial aid department (and I mean sarcastically) informed me "it's ok don't worry your information is processing". 3 weeks go by loans still not process. Everyone clueless with no answers. Could not figure out what was wrong.
One girl was smart and said "oh... the problem is you have been overpaid on your loans not of my fault, and we can't release your information until either A. You pay the balance or B. Reaffirm your loans". What in the heck... so that day I called loan papers sent within a few hours signed and sent back. 3 weeks later 3 calls and each a different story. In short... it is 6 days before this class ends I still show a balance with threatening block noticed from financial aid of lack of payment and they just today sent my reaffirmation papers they have had for 3 weeks. The loan department cannot expedite the process to release my loans. Now my class will end in delinquent status and no registration for next term till paid. I am beyond angry. Once paid I will be transferring to South. This school does not have it together. Very sad???
When I first started at this school I was impressed with how personable the instructors actually were. It was nice to have instructors actually treat the students like people. However, my most recent experiences with Kaplan has been anything but ideal. The site goes down quite frequent and just today while trying to log into my classes I learned that my name was not on the list of names for the class, so maybe in 24-48 hours later I can access it. Mind you I have a full time job, two children and spouse. Taking 2 almost three because of the dilemma I had last night trying to access the class can really cause a dent in this. I am not happy with this school and hope that my review can steer at least one person from this school. It's not worth it even though the instructors are good, it's the academic advisors and getting to the class that is the issue. Terrible school, wish I would have known prior to starting with them.
Original review: November 27, 2017 Concorde Career College had a dental assistant program that I wanted to do. There were about 20 people in my classes. I like their staffs and instructors' level of professionalism and knowledge about their job. Concorde is an amazing school to go to. You just need to stay focused to succeed.
I am in the Master of Management degree program with Kaplan with an emphasis in Human Resources. I will be graduating in August of 2017. I love the way that the online program is easy to maneuver even with their recent changes in connecting with Purdue University which will give it more prestige. Overall, the instructors, classes and assignments were good. The only thing that I did not like was the high emphasis on working in teams. I think that we pay too much money for our work to be based upon if someone did their portion of an assignment.
Team projects are good if you are actually meeting face-to-face, but to have virtual teams where everyone is on different time zones all across the world is very challenging. My last few classes, however, I was fortunate to not have to have any teams. Another issue that I would think Kaplan will change is their not having direct deposit for student refunds. Who mail paperchecks in the 21st century? I have seen where this has been a major complaint with students, and rightfully so, that Kaplan has refused to offer direct deposit for its students.
This is something that maybe they will change now that they will become Purdue University. I believe Purdue offers direct deposit for its students, so I am assuming the Kaplan will have to follow suit due to their union. Overall, the experience with Kaplan has been a good one and I wish all who attend in the future much success.
My last 2 terms I have had a professor who long story short was just absolutely was annoying and I would mute her and teach myself. When your professor bounces on an exercise ball all class long and speaks like Minnie Mouse, you lose it. I was about to have her a 3rd term and reached out to my advisor to see if there was a different professor to teach the class or other options. Yeah! I could take a different class. I had to get permission from the dean, granted and receive an 85 or higher. No problem, My grades have been excellent and I did not see any problem with the class I was about to take, it was a Word class. Should I fail the class, I will have to take the class with Professor Minnie Mouse, no ifs and or buts. Rest assured, I was set out to pass this class with flying colors!
Well, I am into week 4 and already failing. Not failing the homework, that I am passing on with flying colors, no quizzes in this class. It is the seminars - it is entirely a new way to log in. You have to log into one site for the attendance credit and another for the seminar. Now mind you, I have been here 2 years, I am done in Oct and have never had a seminar like this and my other class is not set up this way. While there are things that I do love about it, if you miss the attendance section, even though the professor knows you are there and has acknowledged that you are there (in writing) you miss all the points. I screen shot to the professor and my advisor as well as tech support that I was logged into both sites per my browsing history... apparently this is not good enough for them.
What are my options? Ask the professor for an incomplete, she has to provide it, still left with paying for this class and take the Minnie Mouse class and pay for that too. Kaplan has stated that the professor can change the grade, she will not and they are not willing to back me on the other problem I have had with the grading from her - she makes up her own grading system as she goes - swell! Nothing like finally being at the end and Kaplan screws you over to get more money out of you. Personally, I believe and feel that the advisor and dean went to the professor and told her what was going on from day 1 - ANYONE ELSE HEARING UNETHICAL?! Save your money and go to a different school, PLEASE.
It was very easy for me to enroll at Kaplan University. Thought it would be longer but it was a fast process. I paid my tuition up front but you can divide up the payments which is nice to fit your budget. It's easy to engage and so far no problems. It's very good for online classes. Lots of courses to choose from. Not too expensive, just right for my budget and I can pursue the studies I'm interested in. Good courses. You can get online help which is nice. I can choose the hours I want and with my schedule, it worked out great. I'm not quite done with my courses yet but I get to take my time with it. Don't like being rushed.
The courses are helpful to me. I'm enjoying my online courses because I know I'm bettering myself. And makes me feel proud that I'm accomplishing something. Never was very good in high school but I find these classes easy to understand. But I really wish they had a good course on veterinary science because I love animals and would love to pursue a part time job doing this. But Kaplan does offer a lot of other courses. I wish I could get a little more help at night but they're mostly available in the daytime hours. Also, I do wish it was a little bit cheaper.
I would like a good business program and that is easy access. Is also good that at least be at least 50% classroom and have a flexible schedule and if possible classes from Friday to Sunday in the morning. Class schedules should be at least 4 hours a day for at least two days a week and the intensive course would be good for a duration of at least 6 months of classes, as well as the university supporting the course with a valid certificate to work and recognized by the national education.
I found the online platform extremely easy to adjust to. It allowed me to do the courses when I had the time to no matter what time of day it was. And for the most part, the courses I've taken are hit and miss, some are helpful and others, not so much. I loved the fact that all the assignments were given on the first day of class. The reason this was important to me was because it gave me the opportunity to work ahead of the rest of the class if I wanted or needed to. I also liked that the professors were very quick to respond even if you were further along in the class than where the rest of the class was. I would lower the cost, because even though it is an excellent program, jobs are not always available after graduation. I know I haven't even finished my degree yet and I'm already sitting at a substantial amount of money that needs to be re-paid.
Kaplan University is an okay school. They have resources for students who needs extra help like tutoring, but you'll have to seek out the help if needed. It is a for profit school so if you can't pay for your classes then I suggest taking a break or you'll end up being blocked from classes and still having to pay for the weeks you did attend. Some instructors are very helpful and there are some that just do the minimum so I suggest looking up the instructor before taking the class. The classes is challenging but not overwhelming. You just have to keep up and try not to fall behind. The online environment is good. You have a lot of support through the class.
It is a little hard. I must spend more time to study this classes and more questions to ask. It is very convenience for me and do not need go to the location. The important thing is more cheaper. Something new taught to me. I think it needs more efficient for talk and more detail for class.
The internet platform used is very intuitive and user friendly. It is very easy to get into and understand the layout and what is going on, and this matters because everything you do will stem from there. Also, all of your records are easy to find and view or print. The classes themselves are far too easy. It does not feel like you are learning as much as you should, and the material they do teach you seems like it is simply driven to pass the exams. However, the interactive "classrooms" are short, and on several occasions the professor did not show up, and there was no explanation given. When you did have class, there were far too many students, so you usually could not participate. The platform is very straightforward, and you are usually 1 or 2 clicks away from anything that you would be looking for. You are required to participate in the discussion boards every week as part of your grade.
The process of enrolling and taking courses is very easy and never have any problems. It is easy to engage with the online platform. The course are very helpful and easy to use now. It has the unique features and good online programs for us. The features are all helpful and fits us very well.
With Kaplan, we have more time for everything to study, work and to be dependent on our home is a very common method. You meet people online and you can do the work in groups, it is very didactic this method of studying. The method of evaluating a little is things that gradually improve as well as users, although there are things that are needed more practice everything that applies is good. The enrollment method is easy. Enter the main page you are looking for what you are going to study. You fill out your forms, you make your payment and you are ready in contacts with the teachers.
Kaplan University is very convenience for me and do not need go to the location. The important thing is more cheaper. Something new taught to me, but it needs more efficient for talk and more detail for class. Also, it is a little hard to enroll. I must spend more time to study these classes and more questions to ask.
Great online courses but they need more associate degrees. Also I had an issue with credit transfers, they should definitely accept more credits and take into account life experiences. The online platform was very easy and very well put together, I never had any issues. There were no major bugs in the software and my wifi reception didn't have to be perfect in order for the software to work. However, they shouldn't require students to stay in school for the year round semesters. Burnout is a huge issue especially for students working full-time and going to school at the same time.
It was very easy to learn here. They offered really great classes and fit my schedule. The courses have been very helpful to me. It was very simple to engage in the courses and the online platform. I also really enjoyed all of the professors as they were willing to help as well as motivate you. However, I wish they could put you in connection with jobs after you complete the program and earn your degree. This is a downfall. I have had my degree now for 7 years and have yet to use it. Although I have not found a job in this field, I am confident that I will find one in the future.
The main thing I like about Kaplan is the flexibility. It is for people like me who have jobs and have families and are further along in life. I like that it is online and you can take as many or as few classes as you need. I also like that the classes are things I will actually be doing in my career!
The process is simple and my courses are accurately aligned. I can still be at home while participating in class session and working on assignments. I like the online communicator, the professor quick response to an inquiry, I can turn my report in with ease, I don't have to use my gas, I can do all my work at home. However, sometimes the workload could be overwhelming and the communication is not always clear of how the process should be. Also, the tone of message can be unclear.
Enrolling was very easy. I truly enjoyed online college. Being able top do it online, saving on my vehicle and gas, vs going to a university campus. I could pick and choose what I wanted to take as an elective and the hours of what was for each class. Being able to have a book in front of you as well as being online and talking to the teacher and classmates via a online classroom.
It is very easy to enroll and register for courses. The courses are beneficial to my career. Courses are interesting, varied and relevant. It is easy to use the online format. It is a great program for adults who need to be able to schedule classes at a convenient time. The program is easy to tailor to an individual's pace and schedule. The professors are leaders in their field, good and knowledgeable. It is a really great program.
I like Kaplan because I can do my classes on my time schedule and from the comforts of home. I am not distracted from in class problems like chicks and other things. I can focus solely on my work and study and do exams in complete serenity. I like every aspect of what online schooling has to offer. It makes me a better person and gives me insight into myself that I didn't know I had. It gives me confidence and pride when I tell people I am in college learning a valuable trade. The enrollment process was easy and the courses have been helpful. First I saw a commercial for Kaplan, then I called the number, set up an interview, signed paperwork with electronic signature after choosing courses and getting approved for a grant. Then my schedule was generated on the classes I will take and I started on the start date.
It was easy enough to attend the classes. The courses themselves were only as continuing education as I was already gainfully employed in the courses I was studying in. I liked the flexibility of being able to go to attend classes that fit my schedule but feel that I missed something not being able to attend a physical class. However, the amount of money it cost to sit behind a computer is astronomical. I don't believe it should cost that much if you're not going to a physical class.
The process of enrolling and taking courses are both very easy to complete.They are very easy to engage with the online platform and make everything easier and quicker. All the features are very easy to use and I never meet any problems when I use them. I really know how to use them and they are very helpful. The price for me is very good and it provides us so many reliable information about programs.
Enrolling was easy. It make the transition really, really smooth and all the info online was all posted and easily found by anyone. Learn at your own pace and test at your speed was very great for me. I can study on my own time and away from work. Also, I can plan and play how I like spend time with friends when needed and work when I need to.
Kaplan expert review by ConsumerAffairs
With a 76 year history and one million students each year, Kaplan University has an established reputation as an exceptional educational provider.
Degree programs: Many online colleges only offer certificate or associate degree programs, but Kaplan University goes to a bachelor's degree and beyond.
Advanced degrees: If you already have a bachelor's degree and want to pursue your masters, Kaplan has several programs available.
On campus option: While possibly best known for their online and distance learning programs, Kaplan has nearly 400 campus locations in 25 countries.
Regional accreditation: Not every program is regionally accredited, but Kaplan makes it easy to find out which course of study meets those requirements by putting accreditation information front and center on their website.
Nationally accredited certifications: For those looking for direct entry or continuing education opportunities, Kaplan has a range of accredited certification programs across several industries.
Best for: New grads, promotion/job seekers, lifetime learners and full-time workers.
Kaplan University Company Information
- Company Name:
- 550 West Van Buren Street, 7th Floor
- Postal Code:
- United States
- (866) 527-5268