Consumer Reviews and Complaints
DeVry University has a great educational model. Embedding technology within a degree is essential in today's business climate. As an older student coming back to school, DeVry had a program that fit my lifestyle and needs, which was critical for continuing my education. The staff at DeVry welcomes you as part of one big family and the support is extraordinary. I would highly recommend this school!
I received a B.S in Technical Management from DeVry and attended Keller Graduate immediately afterward. My experience was fairly good throughout, until I was 3 classes away from graduating again. I didn't know DeVry was facing a class action lawsuit and closing some of their campuses. I was part of the suit, and have received a check. Anyways, long story short: DeVry allows students to retake failed and withdrawn courses up to 3 times. I needed to retake 2 of my last 3 courses, and was approved by the campus Dean. Then... the week classes begin, headquarters emails me that I am dismissed because those 2 classes dropped my GPA below 3.0
I transferred schools to finish my degree with Strayer and they took very few of my credits. I spend another $40,000 with Strayer all because DeVry would not let me retake courses as agreed upon. This school is outrageous after they get nearly $50,000 of your loan money. Absurd! They have done this to other students that eventually would fall short of their financial aid.
Bad "Teaching" and Theft. I have been in Devry University for over a year now for Medical Coding and Billing. The teachers don't teach, they just have you copy and paste information from the books that they don't actually teach from. It's very much a "read this, parrot this back" kind of school. I am just weeks from Graduation and I am no more ready now to enter the field than I was in May 2016, when I started. I have had to correct test results for my teachers, they'd mark me wrong and I'd have to point out that it was actually a correct answer, then they'd change my grade. They're just sorry. But this isn't the biggest gripe with them, no, there's more.
In May of this year, they told me that my Federal Aid paid too much for tuition, this is supposed to kick back as a credit to me, right? No, they said they sent back $317 to the loaner. So because of them sending back my "overpay", books that I purchased for $275 in May were not covered. Had they credited my account as they should have, my books would have been covered. So this left me with a balance of $275. They assured me that when my Financial Aid dispersed in July the balance would be covered and that it would also leave me a nice credit as well.
Jump forward to July, my financial aid is set to disperse and the numbers on my account are jumping around like jumping beans. I have been on the phone with someone different every day for two weeks. First my $275 balance jumped to $580 for no visible reason. Then they told me that it was because they had to send back the $317 in May. So I'm paying for them sending back funds? They say "Oh, no, it's not like that." But if it's coming out of my credit kickback, it's me paying for it, right? Why am I covering a Federal Aid return anyway? So then it jumps to a $600+ balance on my account. Why? Where did this sudden increase come from? There is no explanation this time. I am just simply assured that my credit will come through for the amount I am seeing right then, which was a great credit.
This morning, I wake up to almost the entirety of my credit gone. Just wiped away. I call in and they tell me it's because over $900 of my May session wasn't covered by Federal Aid. So they had to take that from my July Aid. Over $900 that has NEVER, not ONCE been shown or mentioned until today. And if Aid didn't cover the $900+ in May, why did they send back the $317 "for overpay"? Where is this money going? Where are they getting these numbers? They're stealing our money. But because they have control of the numbers that go into and get changed around in the system, they can get away with it. They know that they have high paid lawyers to back them, they can lie about whatever they want and get away with it. I CANNOT STRESS THIS ENOUGH, DO NOT GO TO THIS SCHOOL!!!
It started off good and the first class I had teammates turn on me. No help from the school at all. The second class was good but it got bad. They ask for transcript that I did have to provide, they had a hold on my July of 2017 classes, then they received them and the hold was off on June 12, 2017. The finals came and I was so burned out from them I wanted to relax and enjoy my week off. Oh HELL NAW TO THE NAW, NAW, NAW. I got an email from the Registrar Dept. letting me know that they did not receive them. I called the school and they said, "we have them," and the updated is in my system. They said, "I call you back." All weekend I had to wait for that call and guess what, they took my classes for July away saying that my transcripts did not look like the other school. That lie because I had them sent to them.
Guess what, I'm calling the Department of Education to get my money back from those two classes I took and calling an attorney as well. Please do not choose this school. They are out to get your money then put you out to the trash like you are a dog. Beware... beware, beware, DO NOT ATTEND THIS SCHOOL!!! THEY ARE JUST LIKE EVEREST UNIVERSITY who went down. Stay away, stay away from this school.
I graduated with a Bachelor of Science in Business, Human Resource Management in 2017. When I initially made the decision to go back to school, it had already been 11 years since I graduated from high school. I spoke with many admissions reps from a plethora of schools and found that Devry offered everything I was looking for. In fact the enrollment including financial aid was literally laid out on a platter for me, requiring very little work on my part. Not to mention within only 2 weeks I was ready to start my first class. Throughout my degree, I had a coaching advisor that I would communicate with regularly; about anything school related to even my personal life.
Professors were absolutely amazing, thorough, and prompt. Since I have graduated I have received very nice job offers and still work closely with a career advisor; as that is just another benefit Devry offers once you complete your degree program. During my program I also received scholarships from Devry that helped finance my education without having to pay it back. I would definitely recommend an online program to anyone trying to juggle work, children, and life as well as pursuing an education. I am sure there are many colleges that offer this, but personally Devry was the perfect option for me. I can proudly say that I am the only person in my family that now has a college degree, thanks to Devry.
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For a little back story, I was waiting to get approved for a great program with our local community college in Northern VA, but in case I did not get in, I applied to DeVry also. The admission process went smoothly, I was on top of everything, sending my transcripts and taking their placement test, etc. I told my admissions advisor about me being pregnant and almost due so I was trying to get everything in order before then. I got my financial aid package from them, seemed way overpriced, especially compared to the community college. I asked her when registration started and she said, "oh, not for a long time". So for me that was perfect while I was waiting for my answer about getting into the CC program. Only a week had passed and I got my answer and emailed her to let her know I would not be attending and this is literally the response I got back.
"Thank you. That is all I needed, you to communicate that to me so we could close your application, instead of me working on your application, and asking you all these weeks about registration, when there was no need to. It could have saved us both time looking for you and you having to get all these calls and questions about it. I will close your application today. We wish you all the best at NVCC. As long as you found a good fit for you, that is what matters." I guess she was mad she wasn't getting her little commission or whatever. I'm so glad I will not be going there. They seem desperate and greedy!
So I called Devry University to get information to see if they provided any online classes for Medical Assistance programs and they said No, but the recruiter started talking about Health Information Technology like it was the next big job! She said that by the time I graduate there will be so many jobs since the field is going paperless so they are going to need employees to be able to do these electronically. And she explained how they have a career service center to help me find a job and how their job placement was great, she gave me a % but I cannot remember since this was back in like 2009. And almost felt pushed to make an on the spot decision... Like I would have to pay an entrance fee if I waited. So I decided to join the college, I did great, graduated with a 3.49 GPA, so looked for a job after graduation around my area... NOTHING, there was 1 or 2 that I interviewed for, but they wanted experience. That I didn't have.
I live in a small area where people keep their jobs so these were going to be few far in between, so I called the Career service, gave them my resume, told them I was willing to relocate. Emails went back and forth but NEVER got me ANY interviews, now come on, I am willing to relocate and you find me NOTHING??? Graduated in 2012... now 2017... and I do not even work in that career... Even if I wanted to apply I would need to get additional education just to be able to know what to do anymore. I really hope this lawsuit brings justice to me and others they did this too... I can't afford to pay my loans... I'm just sick.
A typical predatory "for-profit" joke of a school. They ONLY care about deceiving you out of your money, your student loans, and your VETERANS BENEFITS. There is a guy on Google reviews who sums up how they work. Basically a telemarketing center calling to get you registered for courses and once they do, they won't give you the time of day. Took my GI BILL money, 'automatically' withdrew me from a course without my knowledge, consent, or any sort of notification. I now owe the VA $3,000 and DeVry is being the big for-profit bully telling me tough luck. A JOKE. DO NOT ATTEND. BUYER BEWARE. VETERANS BEWARE.
They are clearly only out to make case. Their student advisors are terrible; mine pushed me towards a degree for which there were virtually no jobs in my state rather than the one I wanted at first, which would have had plenty of jobs. Unfortunately I didn't know this until I was done, so now all I have is a piece of paper that says I got 4.0 and a bill for tens of thousands. It has actually made it more difficult to get a job because employers do not respect DeVry. I've had to downplay my degree just to get interviews. I in fact graduate from DeVry Summa Cum Laude.
On Saturday March 04, 2017 I emailed Devry about some information about their coding program. I left my name, address, telephone number and email address. On Monday March 06, 2017 I received a welcome email, as if I filled out an application for enrollment. I replied to the email out of astonishment stating I only emailed for information but due to this mistrustful behavior I was no longer interested.
15 minutes later at 1:11pm I received a call from an admissions representative who was apologetic named John ** stating there was a system error. After hanging up with this admissions employee 10 minutes later I received another email, thanking me for completing the admissions processes and speaking with an admissions representative about setting up a password.
I immediately tried to call this person back. The call went to his voicemail. I left a very interesting message about my disappointment in this fraudulent behavior. It is sad that this is what these higher institutions has come to. Misleading and falsely admitting students without their consents is absolutely despicable. I won't stand for it. I'm also notifying BBB and the FTC.
Staffing is horrible from the professors to student advisors. They do not have the best interest of the students in mind. What they are looking for is money. They give false hope and do not stand by what they say even when you meet the criteria they have set for classes and standards.
I am a 1994 BSEET grad from the DeVry Phoenix campus and I am a multiple 6 figure earner. My career has been dynamic and prosperous and my DeVry education has helped me to effectively fill a number of very challenging technical, managerial, and executive roles with some of the world's premier companies serving many other of the world's premier companies as clients across many industries. An interesting demographic from my graduating class is that I am one of several who have performed at or above my current professional level and income.
My undergraduate career spanned 11 years, included 7 different majors, while attending a series of 7 different colleges or universities. After selling my company I decided to change from studying Economics to studying Engineering. At that time DeVry offered me the most direct path and the shortest time investment to completing a BS in and Engineering field of study. I transferred from a state university to DeVry. The program was challenging and the professors very knowledgeable and helpful. The direct degree program approach was much less cumbersome to navigate than the auditorium registration/multiple contingency course method that the traditional state and private schools I had attended. Online registration has dealt with much of this challenge though according to my son, niece, and nephews course availability remains a significant issue in traditional public and private universities.
In my experience this is not an issue at DeVry. 90% of my graduating class received multiple offers of employment prior to graduation with high quality employers. As DeVry is a regionally accredited university I have never had an employer or client question the validity of my degree. In my experience and for working and very focused students DeVry is a good option for completing studies towards an undergraduate degree. I find that the quality of writing capability among the majority of those who claim to have difficulty finding employment following the completion of a DeVry degree to be very telling and likely very contributory to the difficulty they have in finding a job. Many do not know the accurate name for the degree that they hold.
A degree is a qualification. It can help significantly in finding a job but it is not the key to long term successful employment. Performance and growth are what employers want from their employees. They are looking for evidence of performance capability during interviews. Qualifications get the interview, performance during the interview lands the job, performance on the job creates a successful career. In addition to completing a degree many people could benefit from investing in developing their communication and interview skills. There are organizations that can help. Toastmasters is one. There are many providers of interview skills training, life skills coaching, and leadership skills training that can be accessed to improve interview skills and performance. Don't blame the school. Investigate what is preventing success and improve on that characteristic. Good luck.
I went to DeVry with high hopes, boy was I wrong. They don't go by your schedule but by theirs. Financial aid is a headache with them. They misused all my financial aid and now I don't have Fed money to attend my March and May classes. I have to cough up money out of pocket which is why I got financial aid, so I don't have to use my own money. I have an 8 year Autistic son and all my money is tailored to him. Now they are telling I have to use my out of pocket to pay for my classes, which I will not do. They suckered me in and now they are trying to get more money out of me?? I don't think so... DO NOT ATTEND DEVRY... Now I see why they are a profit school.
I joined DeVry back in 2013 and was extremely happy and hopeful that I would get my degree in Healthcare business. Sadly in June 1st of 2014 a week after the new class session started, my Mother lost her battle with breast cancer and I just couldn't keep my head busy with school anymore. I contacted both my professor and my counselor for help, on dropping out because I was grieving for my mother. Both sent me a withdrawal form which I filled out and quickly sent back before my Mother's funeral on June 5th.
I made sure to ask both they had received it and ask if there was anything else I needed and I was going to have any charges pending, to which I was told that everything was going to balanced out and most likely a charge of about $300 plus would be pending, but I would be billed and have time to pay it off. I was asked if I had plans to continue with my education. I remember mentioning that I did, but at the current moment I was not sure when or if I was in the best shape to answer that question.
Fast forward, a year, and I started to get collection calls saying I owed DeVry $1,500! I called DeVry and was told that the charges were for dropping out during the middle of a class session and for not giving notice. Apparently the forms I filled out withdrawing were never turned in and I was officially dropped out of the class 10 days later and dropped from the school 10 days after that! making it seem like I did nothing by decide to not attend school anymore. So, my efforts to making sure I did all that was needed was useless and the forms I filled out, mysteriously disappeared because they were never turned in and they have no recollection that they ever sent them to me or I, to them.
I have spent countless hours on the phone with these people and no one seems to know who my counselor was, if my previous professor is still working there, and who I can speak to about this issue. Oh, but the harassing phone calls to my husband and I are constant! I can't even continue my education somewhere else because I can no longer get financial aid if I have a pending balance with another school and I'd have to start over from scratch. So thanks to DeVry I can't continue my education and I am stuck with an unfair $1500 bill which I can't pay, no financial aid to help start over and a lifetime of daily harassing calls. Did anyone know that they use students to work for DeVry to help them recruit more students? But half the time these student don't know what they are doing? No wonder no one knows what's going on with anything!
Only reason I here was due to them offering Military discount and it was online. But you cannot tack on other scholarships. It’s whatever is the best deal. They only want your money, not looking for you to learn. Also, good luck getting in contact with anyone! No one knows answers to anything, they just transfer you place to place in hopes someone knows an answer. Same with the teachers, half of them do not even return your email or phone call. They told me they will pay for my first attempt at my cerf for the RHIA exam, but for some reason no one knows the answer to who I send the application to or how it’s getting paid for. Great college, NOT! I would not recommend anyone going here. Do not waste your time or money.
Hello everyone. I can't believe an SSA contacted me 12/1/16 telling me I have a credit balance of nine hundred something dollars and that the school has to deduct three hundred something dollars for non institutional fees so Ill get the remaining six something hundred dollars. I see the negative six hundred something dollars but I still have the three hundred something dollar balance from last semester. I called like 7 weeks after I spoke with the SSA and whomever I spoke with said she didn't see the negative six hundred something dollars on my account. I was so pissed. She claimed she's going to find the SSA who told me about the credit balance and she will get back to me.
It's been another 2 weeks I haven't heard from anybody. I am mad I didn't ask the SSA what's the exact date I shall be receiving the credit balance but he did say in January when I get my credit balance pay my thirty dollar book fee. I see now they can keep a credit balance and use it for anything if you let them use your title IV for non institutional charges. So as of today it's a hundred something gone from the credit balance of the six hundred something I have been seeing. It's now five hundred something dollars. I am hoping my mistake was that I should've said "no do not use my title IV for non institutional charges." I just changed that last week and I hope that help me get my credit balance even though this is all so fishy and I would like to know where tf the little hundred something dollars went.
I'd hate to go filing complaints for misinformation because if I needed to say they can't use my title IV for non institutional charges someone could have been told me. I have been contacting financial aid via e-mail and they continue to ignore me. I believe they don't see the credit balance if someone else is planning to use it because like Everest they lied and lied and when I withdrew I seen on the exit notification they had a extra $13,000 on there that didn't go to me nor my education. I can't allow this to happen again because all of it is on my credit report in student loans. The lie was each time I withdrew they sent the funds back to the dept. Education. They lied so much to students the school closed. I see DeVry is getting sued for being too damn high and not helping with employment.
I have been enrolled in Devry for a few years now and the experience has been horrible. This coming from someone who graduated for ITT Tech with no issues and working in my field. I have had numerous issues with professors which I contacted the school about and never heard back from (almost a year ago). I've requested for changes which I never heard back from. They take all your money and don't care about the student at all. They have professors who discriminate against people. So in a nutshell you are paying to get treated like dirt and get ignored.
Despite bad reviews I decided to give them a chance. I received a transfer student scholarship due to my gpa. After a few classes, I was unable to login for 2 1/2 weeks on an 8 week course class. I called and called and none could help or figure out why I couldn't log in. I believe the scholarship was a scam. They removed the scholarship due to my "inactivity" and low grade in the class. Then I received a bill for 1500 dollars. I called the school again asking about my bill. They suggested I enroll another semester and the FAFSA would even out. This didn't happen at all, instead I was put on academic hold and received a bill for 3200. Now unless I pay this rip off bill I can't continue my education due to transcripts being held. I think they set the students up and be all nice and friendly on the phone and then scam them to get more profits.
I started taking classes through DeVry back in October of 2016, and finished October 2017 with the Medical Billing and Coding certificate program. I finished with a 4.0 GPA, but feel I would have been able to learn the material in my own. The price is outrageous. It is a for profit school, so you expect higher costs. You also expect to graduate feeling like you can find a job and that you have successfully learned a skill. I had at least three different "advisors" throughout the year. How can they guide me if I am being "tossed around" from one to another? I do not recommend this route to anyone for education. Find a better school.
Devry University is the perfect school for you if you work all the time and you do not have any time to sit around in a classroom. You want to get back to school because you want to earn a higher education. It has helped me to stay in school and manage a newborn baby while still working. The professors are extremely understanding and they really try to work with you if you work with them.
Being a parent to a two year old while working full-time, I really appreciated the flexibility that came into the online program. It allows my work to not be disrupted while I am able to do homework and study around my son's sleep schedule. I really appreciate the ease of the online library as well as the easy and constant communication with my professors.
So you know it is expected that immediately after high school, graduates should go straight to college, secure a profession, get married, and then have children. Well, I created my own order and did some college after high school, had two kids, got a career, got married, went back for my associate's degree, had another kids, and now working on my bachelor's and DeVry made it possible for me to get a Bachelor's Degree from the comfort of my own home while having a full time family and full time job. Having 8 week courses and the ability to be online, it is easier for me to complete classes and get my degree.
I started with Devry July 2016 and in September I withdrew from a class due and made a D in the other which brought my GPA lower. In July I was given or "awarded" a Devry Scholarship based on my GPA. Based on the Devry Guidelines your qualifications is based on an ANNUAL REVIEW. Not per session review or semester. No worries, RIGHT??? Wrong! I contacted Student Finance and it was confirmed it was annual just as I had read it...by 3 different student finance reps. However my account on their end stated my grant was being removed so they escalated my concern of the misrepresentation of the wording on their web page to their "scholarship committee".
A day later I receive a phone call from the rep who assisted me who stated that the "scholarship committee" said that in their "guidelines" that only they have privy to it states at "any time" if the student's GPA falls then the grant has to be removed and reviewed for qualification again at the annual review. WHAT?? SERIOUSLY?? I will be looking to transfer after this class!! What a bunch of con artists!!! I was lied to and apparently even their own financial advisers read the same I read! I applied and attended Devry despite the bad reviews because I believe everyone's experience is different. Clearly I have joined the "beware" poll!
Devry is going to end up just like ITT Tech that recently just lost its funding. It is only a matter of time. I was deceived by Devry University's deceptive advertising that aired on TV. I wanted to get a degree and I should have just went to an in-state college. I feel like I haven't learned anything from the college that I didn't already know.
I was originally enrolled in a Bachelors degree program for computer science. They wouldn't tell me how much the program would actually cost. They informed me that the program would be covered by grants due to my EFC amount, however this was not the case. After about six months I figured out on my own that they were taking out multiple loans on my account. I had to switch to an associates degree program with a major in Network Systems Administration in order to finish my schooling.
The level of teaching is more than subpar. The professors do not care about the students. I had to complain multiple times to the administration and the professors that they were not answering questions for reports and labs. I had students emailing me complaining with the professor, multiple email chains that we were unhappy. I actually ended up getting a credit because we complained so much that we forced them into the decision where they ended up only charging us for half the class. Then they had the nerve to say that I could take it again but I would have to pay!
I strongly encourage anyone that is thinking of enrolling to Devry University to not do so. You have been warned!!! You may get lucky and finish your degree, but the bottom line is they are a for profit college and all they care about is money. They are currently facing an FTC lawsuit and the CEO stepped down after receiving $5 million in 2015. Imagine that! I am filing a complaint for a borrower defense to repayment. I highly encourage any student that has been wrong by Devry University to do the same. Make this school pay for what they did to their students.
Devry complaint. In 2009 I had been out of high school for a year and wanted to start school. In high school I had done a few web development classes and was pretty good at it. Since I wanted to do something with computers I figured that would be the route to go. I called devry because I saw the commercial and spoke to one of the councilors aka salesman which I didn't know at the time. After talking with him he sold me on doing a computer networking degree. Said they have job placement after I graduate and median income was 90k a year starting.
I was ready to go, I spoke to them about financial aid and they said I was approved for 100% of the amount because of my father's income, never was told in depth what I was being billed nor was I explained that 100% financial aid didn't mean that covered 100% of their prices. To add insult to injury they even said there was money left over and sent me checks not realizing that they were dispersing loans first then the financial aid so I was adding to what I owed even though I didn't know I was getting into debt in the first place.
After 6 months I was working at Hilton and they had network and communication employees and I spoke to a few of them, told them I was told 90k a year and they laughed and said back in the day that was true but I would be lucky to make 40k and that the job demand was on a huge decline. I was furious and went home to do research and find out that it was true the jobs weren't there and neither was the money. I stopped my classes because I felt scammed and mislead. The person who was a counselor was a salesman. I was told inaccurate information so they can drain government and bank loans on my behalf.
Somehow 6 months of school racked me up a 9k bill. I was 18, just had a kid and didn't even know that these checks were leftover because they pushed through the bank money first. Maybe they did this to sell the point that I was having leftover money not realizing I would owe it all back. These for profit schools need to be regulated and make sure these kids fresh out of high school are not deceived like I was. Now it has accumulated interest and I owe 18k for 6 months of school for a degree to job that didn't exist. Crazy world we live in where these companies can get away with this.
On August 22, 2016, I made an online request through Parchment to have my transcript sent from DeVry University to Capella University. I had not attended DeVry in over a year. After receiving no response, I finally called DeVry to find out why my transcript had not been released. The gal I spoke with could not figure out why. My account showed a $0 Balance, $0 Payment Due and $0 Past Due. Eventually, after being on the phone for approximately 25 minutes, she told me she would call me back. She called me a couple days later and told me the fees were associated with book fees from July 2015!
I explained that I only attended online and all of my books/materials were electronic. She said there are still fees for accessing the books through their portal. I told her I would not pay for "phantom fees" that I had not been made aware, known were being charged to my account nor ever billed for! I explained that according to my account, I had $0 past due payments and $0 balance. I told her that DeVry was "creating false charges" in an effort to prevent from my transferring to another college and coercing me into either completing my degree only with DeVry or to not complete my degree at all. I told her she needed to have the fees waived, and she stated she did not have the authority to do so. She stated she would have her supervisor, Josh, call me. That was weeks ago and I have not heard anything since. I sense a class action lawsuit may be in the future!
In May of 2009, DeVry did a presentation at my high school. They claimed I could earn a Bachelor's degree in half the time and for half the price. I originally wanted to get into medical or nursing school, but their admissions counselor talked me into a bachelor's in health services management, stating that if I ever wanted to run my own medical practice, I would need it. So I enrolled. They said my degree would cost about $25,000 and take 2 and a half years going part time. I signed up for federal loans and had a $1,000 scholarship through them. I was told I wouldn't have to pay anything, that my loans and scholarship would cover everything. They also had me try to apply for a Parent Plus loan, which was denied, so I had all unsubsidized and subsidized Stafford loans. I started with 2 classes in September of 2009. I did fine, attended 1 class in the winter (I worked 2 jobs). I received 2 Title V refunds while attending.
Every semester, I would get a statement and my account always showed a $0.00 balance. I attended 2 Spring classes. I failed one, along with my winter class. In June of 2010, right before the end of my Summer classes, I got a phone call stating I had a $1,500 balance that would have to be paid before I could register for my next class, and that I lost my scholarship because I was not attending full time. I was never made aware that my scholarship required me to go full time. I was out of state at the time of the call, so I told them I would call them when I returned. A week later, I called them back. I now owed them a balance of just over $3,000! When asked why, they said my loans didn't cover my cost and that I received a refund that I was suppose to use to pay my balance. When I asked why I even received a refund when there was an account balance, they said it must have been a mistake, but it was my responsibility.
Now, the refund they are talking about, I received in January of that year. It was now June. I had received 2 statements by June, all showing a $0.00 balance. They refused to work with me, so I was forced to withdraw. They called to start collection on the debt and refused to take less than $175 a month. I was now down to working one part time job, making $8.50 an hour, I had a car payment, auto and health insurance payments and helped pay the other bills at the time. I had no spare money to give! One person had the nerve to tell me, "You should have thought about all these bills you pay when you knew you owed us. If you can pay them, why can't you pay us?"
They began harassing me, calling constantly (in Florida, it is illegal to call so many times a day or to harass a customer). I eventually stopped answering. They sent it to collections twice, but each time, they take it back out of collections. They won't leave it there long enough to be written off. Every time I call to work something out, it's always, "You just have to pay it." It's been 7 years, I'm a stay at home mother and have been trying to go back to school, which I now can't because they refuse to release my transcripts. I was an impressionable 18 year old, looking to get an education fast and get a career. Now, I've got over $14,000 in student loan debt for 5 classes, in which only 2 of the credits transfer to the local community college. This place is terrible.
DeVry University is a for-profit university. They put profits first, then second the shareholders, third the government, fourth the employees of their fake schools, and finally the fifth/sixth taxpayers and students are last on the list in many cases are just ignored/abandoned. Now back to my review I majored in Computer Information Systems. I attended from 2013-2016. This was the most expensive school I ever attended. The classes were too fast paced, outdated e-textbooks, outdated class curriculum, and outdated software. The instructors were too lenient and have no to little knowledge what they were teaching, they passed students who have no business of passing.
In my second year I realized I don't want to work in the IT field so I wanted to change to business degree. The advisors denied me the opportunity to change my major and so I went through the major I had. All of the advisors from financial, academic, and career advisors were random each time you call them and were disinterested in the student's questions and inquires and concerns. They only cared if you miss a payment, then you can get in trouble with the school. They would deny you registering next sessions or semester of classes till you catch up on your payments and place you on academic hold.
I am not happy I finished my education here and now it prevent me from attending another legit school and other opportunities in the future. Many employers hiring did not require a degree in the IT field. They value work experiences and certifications over a degree. DeVry University already knew this before signing me up with them. They care about profits even though it ruins people lives. Almost whatever I was taught at DeVry could have been learned on YouTube or other teaching sites for many thousands cheaper price or even FREE. I learned more from general Google search than at 4-5 years at DeVry. DeVry is a SCAM and is worst decision in my life. Do not attend here... YOU BEEN WARNED.
They have completely robbed me of my degree. Every semester that I have taken I never had a balance. My balances were always paid in full then in 10/2015 out of nowhere I had almost a $6000 balance on my account for some error that they did from about 3 semesters prior to my October 2015 classes. When I asked them what the balance was from they said they issued funds that should not have been issued so now they want it back. Now in present day 09/2016, I have been scrambling trying to find funding to get them paid because I desperately want to finish my degree. They would not allow me to sign up for classes until the balance was paid. Finally my bank approved me for $3800. My account was sent to collections and I paid a settlement.
Now to add more insult to injury I tried to request a copy of my official transcripts and they will not allow me to get them or sign up for classes because there is still a little over $1000 balance on the account which I told them "if you all agreed to a settlement and you all got the money why are you all still holding my transcripts hostage." I was told the settlement will only satisfy getting them off my credit in order to get my transcripts and continue class I will have to pay the full balance.
How are they able to get away with this. This is not fair and I don't know what to do. I can barely afford to make the payments on the loan I took out to pay them and now they are still asking for money even though they agreed on a settlement. Stuff like this is why people have huge student loans and no degrees because they get completely screwed over by these schools. I just want a copy of my transcripts so that I can continue my degree at another institution. Is that too much to ask for.
Devry University has blocked me from registering for the remaining classes that will give me the 19 credits needed to complete my BA in CIS. I am very disappointed at them since they encouraged me to not change my major a few years ago when I learned that I did not get the full amount of financial aid being an online student. Even when I began struggling to make payment into my account, they advised me that I was not expected to pay the balance in full, but later changed their mind when it became more difficult for me to do so. I believe their behavior warrants an investigation for possible act of consumer deception.
ConsumerAffairs Research Team
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Since its founding in 1931, DeVry University has helped hundreds of thousands of students reach their educational goals.
- Regionally Accredited Programs: DeVry University has long held regional accreditation for their on-campus programs, and in 1998, they added online programs to their accreditation.
- Incredible Program Variety: Where other online colleges offer a few online options, DeVry University has a wide range of programs ranging from the hard sciences to the liberal arts.
- High Value Scholarships: DeVry University offers $75 million in scholarship and grant funding based on need or merit.
- Blended Programs Available: Although they offer entirely online degrees, they also offer the option to take some classes online and others on campus.
- Financial Aid Assistance: Getting the most out of a financial aid package can be challenging, so DeVry University has a fully staffed financial aid office to help.
- Best for New grads, promotion/job seekers, lifetime learners and full-time workers.
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Devry University Company Profile
- Company Name:
- Devry University
- Year Founded:
- 3005 Highland Parkway
- Downers Grove
- Postal Code:
- United States