Shopify is a bad company. They say they refunded a customer and you find out it was a lie so the customer is mad at you. Shopify lies and tries to steal money from their customers. I have called so many times to see when they refunded my customer and they say "I don't know I can have someone call you back to let you know." It's been over a week and no call back. Stay away from this company. They should be shut down for good.