Since Vapor4Life first opened its doors in 2008, this online e-cigarette company has been featured by Forbes, WGN News, Business Insider, and Crain’s Chicago Business.
As one of the most established vape companies in the business, the Chicago-based Vapor4Life has built a global customer base with its out-of-the-box thinking, swift product shipping and dedicated customer service. Some notable Vapor4Life reviews include praise from leading industry experts Gizmodo, Spinfuel and Grimm Green. The family-owned company was founded by Steve Milin, a former smoker who kicked a 40-year habit after he started vaping e-cigarettes, and his wife, Melanie, a former nurse. Since then, Vapor4Life has been instrumental in helping customers transition from traditional smoking to vaping with electronic cigarettes, e-cigars and other vape products.
In recent years, Vapor4Life has expanded to become a vape superstore that offers other top-brand e-juices, herbal vaporizers and mods. Here is a sampling of recent Vapor4Life reviews that illustrate why this e-cig retailer has stayed at the top of the game,
“There [is] no other device like this on the market” --Info Electronic Cigarette
“I have never been more satisfied in a vape experience by a stick battery than I have been by the Vapor Zeus.” --E-cigarette advocate and personality Phil Busardo
Contact Vapor4Life’s friendly customer support team today to learn more about their vape products.
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Customer since 2012 - I love Vapor4Life products and customer service. I've only required using the customer service twice but both times they were knowledgeable and took immediate care to help and fix my problem. I smoked for forty-two (42) years and loved it. My oxygen level and heart however did not. Upon having a stint implanted I was told no more smoking if I planned on living to see my great grandchildren. I had students using Vapor4Life products and they let me try it. They also showed me how to order when the "Wheel" sales were being offered.
Well, I'm still vaping and my oxygen level went from thirty-six (36) to ninety-eight (98) within eight (8) months and has remained at that level. I no longer cough or hack, my home smells great and I feel better than when I was thirty (30). Vapor4Life no longer has the "wheel" sales but they do continue to offer a new way of life for Ex-Smokers. I cannot say enough good things about the products they offer and the service they provide.
Thank you for the incredible review! We are so happy to hear how our products have changed your life for the better.
I've been with V4L for several years, in fact I have been a nonsmoker for as many years. Today I am nicotine free. When I've had problem products, the rep has always been very helpful, very nice and professional (I especially like to talk to Gabe when having a problem). The few problems I've had in the time I've been with V4L have always been resolved. I have been treated very good every time. That is why I only deal with V4L.
Thank you for your great review! We are happy to hear that our customer support staff has been nice and professional.
I bought these with a Groupon, bear in mind, I wasn't expecting much for the price to begin with. But the product this "company" has distributed is utterly pathetic, to the point where if the look wasn't different, I'd say these was refilled used pods. Two separate packs, ALL the pods leak right out gate. It's nice to have salt nic spit into my mouth from your defective pods, I enjoyed wasting $20 of my hard earned dollars on nothing, since not one pod works. Well I guess they got their money so job well done. Thanks "Vapor4Life". What a joke!
My first company no longer sold the product I liked so I switched to your company. Bought 2 Titan starter kits and thought it was ok, then foolishly ordered 10 boxes of the WOW Menthol 36 mg. What a disappointment. Very, very little or no vapor. Am sucking nothing but air. Is this the way they're supposed to work, or what would you suggest before I order anything else?
Sorry to hear that the carts that you received were disappointing. A customer service representative will be reaching out to you shortly.
I have been a V4L customer for approximately 7-8 years. I love their wow peppermint and have become accustomed to their smileomizers. However, on the last shipment I received, I was short 4 smileomizers. It is important to note that each smileomizer cost about $7 and can last me 2-5 days. The CSR was friendly and stated he would ship the rest of them out today. I asked if they would send it out priority. I am dissatisfied because they stated they would send it out first class when I originally paid for the priority shipping of $6.95. I feel that if V4L makes a mistake they should ship my missing products using the same method in which I paid for. Additionally, their percentage off sales aren't quite as good as they used to be (i.e. 50 percent off to now 20-25 percent off). I will be looking for another vendor soon, who is more affordable as there is a lot more competition out there.
I wanted to get off of tobacco. I tried quite a few of the Vapor4Life cigarettes and so far, I prefer their coffee flavors. I started with a nicotine level of 0.6 and as far as flavors go, their selection is pretty good compared to other companies. They got a bunch that sound good and on par with other sites I’ve found. I purchase Vapor4Life's products online then they send me emails often. I usually wait until the weekend because that’s when they do the free shipping on stuff. I’m not usually one to pay for shipping if there’s a way around it, but desperate times call for desperate measures and if I need something sooner, I pay for the shipping. Other than that, their shipping process has been pretty smooth.
And when a battery quit working or a charger broke on me, I called them and they replaced it. But it sucked that I had to ship back the defective product because I had to pay for the shipping fee. I don't even know what they would do with the broken thing. But they shipped the new product for free. As for the price, when Vapor4Life's product is on sale, the price is fair. But it is not the cheapest that I can find.
Also, I use their Zeus products and it’s hard to find juice with those ingredients and levels. A lot of stuff out there is really high VG and Vapor4Life's stuff takes the high PG, making it hard to find juice elsewhere that would work well with their products. So, I get my juice from them. I buy their Smileomizers, too, and I get that they are kind of a big thing physically, so they're gonna cost more. But they have a shorter life for me than the small blank carts that I also buy from Vapor4Life. The Smileomizers tend to stop being functional after two days which is too expensive at 5.50 a piece. So, I’m gonna try boiling them and see if I can re-use them. But if not, I won’t buy them anymore in the future. And every once in a while, I get a defective one per 3 milliliters of juice then the other things wouldn't work right.
All in all, if someone was looking to quit smoking and wasn’t ready to go cold turkey, I would totally recommend vaping. And I would recommend Vapor4Life for cigarette smokers because it’s the closest thing that I found to actual smoking without smoking. And I’ve spent a ton of time looking online and reading reviews and Vapor4Life is the best that I’ve found. I’ve narrowed everything down and I only use their stuff. So unless something else comes on the market that is better and easier, it’s gonna be Vapor4Life for me.
After trying a bunch of different companies as well as different styles of vape devices, I didn't want to go back to smoking actual cigarettes. However, I knew I needed to try something different. I saw good reviews on the Cupti 2 and I found a good price for it on Vapor4Life. Now, I order all my supplies from them. I do it online and so any time I need new coils for the Cupti 2, I just go there. It's really easy because I can just press my last order. I don’t have to go through and re-order stuff and get sidetracked. That's the best part. Checkout is also super easy.
Vapor4Life also has the best mixes, so you won't be disappointed if you are someone who’s trying to quit smoking using their mixes. I bought the VG Traditional Tobacco, which is vegetable-based. I’m a little bit older and so I want traditional tobacco. Also, for somebody like me who quit smoking, you can get a really bad rash from the stuff that isn’t vegetable-based, so vegetable-based is a good option. Vapor4Life has been amazing and I'd recommend them to people.
Thank you for the kind review on our VG e Juice!
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I use 1.1 nicotine level of Vapor4Life in watermelon, grape, usually fruit flavors. I like their flavor selection better than anyone else’s but their site could be better. I've ordered there many, many times and it’s not easy to navigate to find everything you want. It’s hard to find accessories. Nonetheless, their items usually arrive the next day or the day after. Everything’s always there and I’m happy. The quality of their products is good. I like it. And it is not too expensive. I try to introduce everybody that uses an e-cigarette to Vapor4Life.
Thank you for the review!
I tried at least 5 different vapor product companies prior to becoming a fan and supporter of V4L (Vapor4Life). Most were either acceptable or just OK, unlike Vapor4Life. First the WOW flavored e-juice comes in an amazing array of flavors - I've tried at least 25 - and most are excellent while none are unacceptable. Next, V4L offers products from a large number of providers - I have settled on those from SMOK and ASPIRE but I imagine there are many that work quite well. Finally and most important is the customer service: When first confronting the controls on the SMOK "mods", I was confused by the use of the buttons and patterns required to alter the wattage.
Calls to customer service were answered by humans without some robotic runaround and the customer service rep was both knowledgeable and helpful in a genuinely friendly way. Given the problems presented by a new technology designed by engineers without regard for an intuitive interface or the concept of being customer friendly, the V4L customer service rep was capable of decoding (for me) complex elements involved with the technology. Using Vapor4LIfe eliminated my use of tobacco and extended my life - of that I have no doubt. Please watch "A Billion Lives". We have to stop the unholy alliance of big tobacco, big pharma, and those who profit from the tobacco industry with ** and cigarettes trying to destroy life-extending vapor products.
Thank you for the great review on Vapor4Life e Juice and on our helpful customer service staff!
I used to buy Vapor4Life's WOW brand oil from a local place here in Galesburg where I live but they stopped selling it. I Google searched the brand and Vapor4Life's site was the first to pop up. That’s where I've been ordering from ever since. I normally order online. I log in to my account and reorder the same thing I got from a couple of weeks before. I purchased the level 1.8%. I started out with the highest nicotine level and I've come down a little bit on it. I like the new menthol flavor because I'm not into the fruity. I also got the Aspire Breeze. The first one I got started leaking and I told Vapor4Life about it. They sent me a new one and I was really happy with that. I haven't had a problem with it. I've had it since November and it works great.
When it comes to shipping, my orders usually arrives here within two days and that's quick. I didn't like the other brands I've tried before. Vapor4Life is the best that I've tried ever that’s why I continue to purchase from them. I love the products. The price comes with the good quality that Vapor4Life has. It's not cheap but it's also not breaking the bank either. I also look up some of the coupon codes and I like the free shipping or 20% off over 30 bucks. I would tell my friends that whether they're looking for just juice or coils or devices, Vapor4Life has everything they need.
Thank you for the great review. We are happy to hear that we have had quick shipping for you! Thank you for choosing Vapor4Life.
I have tried - unsuccessfully, to order Dunwoody .4 and Oasis .4 cartridges since this last order over one month ago. I have tried almost every day and get the "out of stock" message. Who is driving the inventory and demand control? I have given up and am now waiting for my order from V2. Pretty sad as we liked the price point and flavors. I will add that the cartridges have not been consistent of late - atomizers or flavors did not last like previous orders.
We are very sorry for the inconvenience. We expect these to be back in stock in 10-14 days. Please contact our customer service team at (847)-944-8200 if you have any other questions.
I ordered from Vapor4Life again as I wanted to quit smoking. Out of all the pens that I have tried, they are absolutely the best. They're excellent quality and I like them very much. My nicotine level before was a 2.4, and I just ordered another kit with the cinnamon WOW cartridges at 1.8, so I switch back and forth. I've also purchased the coffee flavor, but so far, cinnamon is really good. I purchase them online and the process is very simple. Shipping is excellent as well. It takes between two to three days when I order.
Thank you for the great review. It is great to hear that our vape pens have been the best that you have tried.
My mother is 85 years old and she has been smoking since she was 14. She’s addicted to the feel of her cigarettes. She likes the weight and looks of it. But she's not supposed to be smoking where she’s living right now and we tried everything for a better quality of life. My husband and I researched and researched on YouTube and found Vapor4Life. She’s too old to be filling anything so we couldn’t go with anything else. The guy that reviewed Vapor4Life said this was the best one on the market. My mother really liked Vapor4Life almost immediately. She smokes a pack a day so I order for her every 10 days. I go online when I order but I called one time to see if I could order more.
When I first ordered it, I ordered menthol by mistake so I called Vapor4Life. The gentleman on the phone shipped 10 tobacco to my mother and I told her not to open the menthol ones and ship it back to me. I was mortified at first because I wasted the money but the gentleman did not charge us for it when I sent it back to them. I have ordered 10 times already, but her house doesn't smell like smoke and she’s not coughing as much.
Vapor4Life is a real blessing. Almost within the first 10 days, she feels better and it’s incredible. She still craves for a real cigarette but the last time I talked to her, she hasn't had one in seven days. I want what’s best and I don’t want her to send her own money for it so I’m doing it for her. But I live in North Carolina and she’s in upstate New York so I ship it to her. There’s nothing like it and she thinks she’s pretty fancy. My other siblings are really happy and it makes my heart warm when mom said she feels better so I’ll do whatever I can for her to be that.
Success stories like this really make us feel better!
The regular cigarettes were killing me but with Vapor4Life cigarettes, all I get from them is the e-juice. I've chosen the 1.2 nicotine level and my favorite juice so far is the pomegranate. Every time I tried something else from another vape company I disliked the way it tasted and it was is really perfumy. To purchase from Vapor4Life, I just go to their website, select what I want and pay for it. Most of the time when I buy from them I get emails from them every day and quite frequently their price is at least 30% off. Vapor4Life is a good company. Every product I get from them is good. They've got a good product and their shipping is awesome and fast. It was never more than three days.
Thanks for the great review on our Pomegranate e-Juice. We are happy to hear that you enjoy that flavor and that our shipping has been reliable.
V4L has always been outstanding over at least the past 5 years my wife and I have been using their products. If there was ever a problem, they corrected or fixed the problem quickly and without question. It is company we will continue to use. Thank you V4L!
Thank you for the kind review!
Been using this over a month now and haven't had a smelly cig since. Customer service is wonderful, a few problems they rectified immediately no questions asked. Paul was a real pleasure to deal with. So far so good!!!
We love to hear success stories like yours! We are happy to hear that our customer service team was able to take care of you.
Electronic cigarettes are so much cheaper. Furthermore, I could smoke almost anywhere. Vapor4Life's store was in Chicago before so it was easy for me to buy. However, Vapor4Life sends 90% off and sometimes 30% off coupons and I cannot use them if I go to the store. Now, 99% of my purchases are done online. I chose nicotine level 2.4 and it was strong enough for me. I usually get tobacco flavored e-liquid. While I have tried a lot of different ones, I didn't like them as they smelled too bad or were too heavy. Their shipping process is also very fast.
Also, there are some times when there are problems with their battery. Some of them work a long time while others are gone in two or three months. Nevertheless, I get three months warranty and they do exchange so I have no problems. While there are cheaper e-liquids at gas stations, those are horrible. With Vapor4Life, it's not very cheap but I don't pay too much. I have friends in Ukraine who order through me and then I ship to them. In Ukraine electronic cigarettes are much much cheaper. But for quality, they prefer to use Vapor for Life. I would order and they would use the liquid for two or three months.
Ordering has become easier because of a better system, but the products I prefer, prefilled carts and non titan batteries, are being phased out. I have been ordering from you for more than five years, and I do love your vaping system in general. Please keep us long-time vapers happy.
Thank you for reaching out to us. We have disposed of some old Vapor King batteries due to poor performance, but have replaced the Titan line with newer batteries that should perform better for you. If you have any questions, please reach out to our customer service team by emailing: firstname.lastname@example.org or by calling: (847)944-8200
Order # ** was stuck in a postal facility in Illinois (problem with shipment - working to resolve) with no delivery date. Vapor4Life customer service sent a replacement shipment at no charge asking me to return the second shipment when received. This worked out very well for me. I eventually received both shipments days apart and returned the 2nd.
I have been ordering from Vapor4Life for over 4 years now. I have tried other companies and haven't ever had a good experience so I've stuck with Vapor4Life. I order every 2 months or so and have never had a bad experience with the product or service. My order gets filled very quickly and arrives when it says it will. I always get email confirmations with a packing number. The company is easy to reach on the website and on the phone. Everyone I have dealt with has great customer service manners. I don't see myself ever leaving this company to shop elsewhere. I live on Cleveland Ohio and am not able to find anything near the quality of Vapor4Life's product here. They also send texts and emails with discounts. I am 100% satisfied with Vapor4Life and recommend them to everyone who asks me where I shop.
Thank you for the great review!
A friend of mine got Vapor4Life and I was interested and as soon as I touched it I was hooked. I’ve been buying there since 2009. I just go to their website to order. I usually wait to get a coupon code from either my text messages or through Facebook and put the code in, then a couple days later the product is here. The shipping is pretty quick but it depends on when I order it. If it’s on a Friday it’s going take a little extra time. Their customer service is great. If I’ve had any problems they’ve taken care of them fast. Also, their products are reasonably priced. I enjoy their vapor juices and I stay at 36 nicotine level. Vapor4Life is healthier and a lot cheaper than buying cigarettes. I’ve tried to turn a few people on to it.
Thank you for the great review on our e-Cigs! We are happy to hear that we have helped you lead a cleaner life.
I've done business with Vapor4Life for seven years. I really like their traditional tobacco premium products. But I made a recent switch in batteries because I had a series of their batteries fail on me. I bought all new batteries several times and they continued to have very short to no battery life. And I was told that it was because I was using power sources that were greater than one amp. The batteries also wouldn’t recharge. They are using a small amount of available voltage or battery for 30 bucks. But now, there are shops popping up all over the place where you can stop and buy one for 20 bucks which would last and work. Another appealing reason to switch batteries is the fact that most of the batteries out in the market can be charged with a micro USB cable. It’s standard and you don’t have to buy their proprietary chargers.
So nowadays, I only buy liquid from Vapor4Life. I make my purchases online and their website is fine. They’ve changed it a couple of times but I haven't seen any remarkable improvement. Sometimes their website is also slower than most of the websites. Other than that, their shipping is very good. They'd ship stuff out the same day or the very next day, and in three days I'd get my order.
Thank you for your review. All of our eCigarette batteries come with a warranty, so if the new batteries do not hold a charge, we would be happy to replace them for you.
Please contact customer service by emailing: email@example.com or by calling (847)944-8200.
I went to Vapor4Life because I wanted to quit smoking a few weeks ago. I am very impressed with the amount of time they spent with me going over all of the different options and choices. I have been cigarette-free ever since my visit thanks to their amazing staff. I ended up picking up a great vapor kit and tasty juice. The Vapor4Life Team asked me some questions about my habits and tastes, and made a recommendation that was spot on. I ended up with a kit that was small enough to fit in my pocket and a tank that held a lot of juice. Thank you Vapor4Life team! I really appreciate the time and effort you put into making sure I was getting the perfect product!
Thank you for the great vape shop review! We are happy to hear that our vape experts in our vape shop could recommend a product that could help you switch to eCigs and get off of traditional cigarettes.
The last place I was with went out of business, so I needed to find a new place to get vape juice. Before I landed on Vapor4Life, I tried 5 different places that weren’t good. I am happy with Vapor4Life and hope they do well so I don’t have to go through finding another company again. I purchased the Original Tobacco flavor with a .4 nicotine level online. I like that their stuff is priced relatively well and gets shipped fast. However, everything could be cheaper. The products' flavor and quality are good. There are different chemicals that go into vape juices, like PG and MPG. They use all vegetable glycerine, which is good. A lot of places don't do that.
It would be great if they could get Paypal or some sort of secure payment method, too. I’ve purchased from them 15 times, but three times, after I’ve purchased, I’ve had to get a new card since I ended up getting fraudulent purchases. It has happened twice with my debit card. It was a huge pain in the ass for me to get a new debit card the second time. I’m certain it was them because after it happened with my debit card, I used a credit card that I have never used before and that was the only purchase I made.
I moved and my billing address is different from my shipping address. One time I made a purchase to my new address and the product came. Everything was great. I went to make another order and I thought I put my new address in. However, it turned out I used my billing address instead. It shipped there, but I caught it right away. I realized that I can’t go to that place anymore and I told them about what happened. They sent the juice to my new address without charging me. I don’t think a lot of places would do that. I’d tell friends to use Vapor4Life.
V4L has had minor ship errors over the years, but have always fixed them right away. Orders usually arrive quickly and exact! This makes a re-order schedule I can count on. Thank you. Products are great and reasonably priced. I wish you carried more Aspire coils so I don't have to get them local. Also, The sales... love the Free Shipping sales, it really helps my bottom line. It would be nice if it wasn't like $70 where the bottles comes to $69.95 and have to order extra to get to the amount for free shipping. Just come down like $0.50 to help us out.
Furthermore, it would be really great if you could offer long time customers Free Shipping + good percent discount on all their orders so we didn't have to go through the hoops. Love your WoW Peppermint, pretty much the only flavor I vape these days. It has the right coolness, powerful calming mint flavor and at a great price on sale. Thank you for considering my suggestions and thanks for creating this great company.
My experiences with Vapor4Life have always been worry free. I find a vast selection of items interesting to me, being a vaper the competitive prices I've seen there have earned my loyalty as a regular customer. I have needed customer service and they are helpful and friendly too. I would recommend them to a friend or anyone! Thanks.
I am very happy with the ease of use on the website as well as high quality of product and customer service. Keep up the customer driven service and quality products and this is one customer who will keep coming back!
I ordered on February 9, 2018 and received that order on February 14, 2018! Everything came exactly as I ordered it. I am excited! I ordered the Titan kit premium, so I got 2 XL batteries (auto) with a charger, a carrying case, a USB charger, and a 5-pack of Virginia Bold cartridges (premium CoolCart). It was the first time I have tried Virginia tobacco, so I'll get used to it. To those who are planning to order the titan e-cig, I recommend charging the battery fully before using. It will be better. A#1 job!
Being new to using vapes, I was hesitant to contact customer support because in many ways I just don't know enough about the terminology, etc to be understood (in my opinion). Amazingly, the customer service knew exactly what I was saying and was very kind, considerate and responsive. All my questions were answered. I have contacted V4L twice on different issues and I cannot say enough good things about them! The product is wonderful (I am now 2.5 months smoke free), the price is amazing and the people are adept, knowledgeable, conscientious and fabulous! I am a V4L customer forever!
I ordered one and a battery the size of a cigar was delivered. I don't want that size and I have no cartridges that would fit it so it was just my money that was wasted. If you check my orders, you'll see it was the next to last order when the fat battery showed up. Meanwhile, let's get those long slender batteries back in stock.
Thank you for reaching out to us. A customer service member will be reaching out to you shortly.
I am a regular online customer for this store. This is a great store and in the past 6 years, I had negligible problems with ordering/receiving/billing. The staff at this online store are gracious and exchange the products without a hurdle.
Thank you for the great review on our online vape store and our customer service. We are always here to help if you have any issues or questions.
Found these folks while looking for a really good coffee flavored juice. Tried their espresso and haven’t vaped anything else for two years. Their pricing is great and delivery speed is even better. Just replaced a dead mod box with a Kanger from here and it too is awesome. Keep up the great work folks. You’re my go to for everything and thank you.
Thank you for the kind review. We are happy to hear that you enjoy our coffee e-Juice and our selection of box mods.
Vapor4Life expert review by Benji Waters
Vapor4Life was started in 2008 by a long-term smoker who wanted to replicate the experience of traditional cigarettes. The company now offers a wide variety of starter kits, mod units, e-juice, batteries and other accessories.
Informational resources: Those new to vaping or considering switching to e-cigarettes will appreciate the informational resources on Vapor4Life’s website. The site includes an introductory guide to vaping that answers common questions and a blog with articles about new vaping products and trends.
Starter kits: Vapor4Life has several starter kits to help current smokers transition from traditional cigarettes to e-cigarettes. The website offers kits for light, medium and heavy smokers.
Guarantee: Vapor4Life offers a 100 percent money-back guarantee on all their starter kits for new customers. If traditional smokers don’t like vaping, they can return the kit for a full refund. The company even pays return shipping.
Shipping speed: All orders received before 4 p.m. Central Standard Time on weekdays will ship the same day. The shipping speed means many customers receive their orders within a few days even if they do not pay for expedited shipping.
Customer service: Vapor4Life prides itself on offering exceptional customer service. Customers can contact the company by phone, email or Facebook message and, in most cases, a company representative will reply within minutes.
Best for: light smokers, long-term smokers, relapsing smokers and those new to vaping.
Vapor4Life Company Information
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