1. Home
  2. E-Cigarettes
NJOY

NJOY

 4.2/5 (289 ratings)
  • 5 stars
    206
  • 4 stars
    25
  • 3 stars
    14
  • 2 stars
    11
  • 1 stars
    33

About NJOY

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

NJOY is one of the largest independent vaping companies in the U.S. and a leader in the revolution against cigarettes. With a clear mission to Make Smoking History, NJOY offers a range of e-cigarettes and vaping devices for the millions of adult smokers looking for an alternative. NJOY is driven in its mission and commitment to improve the lives of adult smokers.

Overall Satisfaction Rating

  • 5 stars
    206
  • 4 stars
    25
  • 3 stars
    14
  • 2 stars
    11
  • 1 stars
    33

NJOY Reviews

Sort: Recent
Filter by: Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about NJOY?
How do I know I can trust these reviews about NJOY?
  • 3,219,432 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 2 stars
Verified Reviewer
Original review: April 13, 2021

Liquid has leaked out in the original packaging. Some pods continue to leak into my device. Several of the pods have a strange smell and taste. The liquid is dark in color and tastes burnt. I noticed that the pods have recently changed for the better. I’m still stuck with pods that I cannot use.

Be the first one to find this review helpful
Rated with 5 stars
profile pic of the author
Verified Reviewer Verified Buyer
Original review: Dec. 5, 2020

I started using the NJOY Ace Pods, I definitely prefer the cool menthol. It’s smooth and taste great. The device isn’t heavy and the battery last 24 hours. The Ace Pods are affordable and great quality. I’ve never had an issue with shipping. NJOY is definitely worth it.

4 people found this review helpful

Not sure how to choose?

Get buying tips about E-Cigarettes delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 28, 2020

    I have been using Njoy products for years, and it is no longer sold in my area so I have taken to ordering online. Their daily smokes are wonderful, last a long time, and taste great. I have just started using the ACE pods and so far I love them. The taste is what sells me. They are smooth, does not taste fake. The ACE device is different and the ends are very similar looking so it can be easy to get confused but no other brand taste as good or works as good as these. Plus ordering online is simple, straightforward and fast. The price is higher than some other brands but worth it no doubt.

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Oct. 31, 2020

    Njoy has helped me quit smoking entirely. It entirely copies the smoking experience and now I'm weaning off Njoy. My only issue with the product is that its charging end is exactly like its smoking end and if you don't look at the letters on the charging end you can use that end and the battery goes dead. That is why I bought two, then 3. During daylight hours I can see but as I was a smoker throughout the night and I use Njoy then too it's hard to distinguish so then I end up smoking through the wrong end and then have to recharge the battery. To me, this is a design flaw that should be corrected. Make the charging end square.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 8, 2020

    I am in love with this product and everything about this certain one the Ace. The battery last years and the pod as amazing. The other product I have tried is the loop and that one is by all my least favorite one and won't buy again plus it was a lot of money. The only downfall is never any coupons. The only thing I have seen and did was the surveys they gave out and you got 10.00 gift card with Amazon now. That way cool. Also they need a point system cause I buy a lot and it would be nice to be rewarded for it every other company does.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 14, 2020

    I love the flavor of the black and blueberry pens. No issues with leaking or bad after tastes. I recommended to my friend and they're hooked to the brand and flavor too. No regrets on my purchases. Excellent service and products. Fast delivery and great prices. Highly recommend their products.

    2 people found this review helpful
    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 11, 2019

    I love NJoy Menthol more than just about anything. I have never been a smoker and I have PTSD. NJoy 5 PAK Menthol are incredibly good for my stress. I did NOT, however get a $10.00 'off my next order'. After writing a review I was told I would. Also, the ban has killed me. I live in WA. I don't know what to do. I need my NJoys and I cannot get them. Life has gotten much harder.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 26, 2019

    I have been using an Njoy ace instead of cigarettes for a while now and I buy pods for it. I don’t smoke cigarettes or even want to as much as I used to. This has helped me and my sister both with slowing down our use of cigarettes almost completely cutting them out of my life. This is like an e-cigarette if I had to compare it. It doesn’t stink like cigarettes, you can get menthol or other flavors. Highly recommended.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 23, 2019

    Love these pods! Have tried other products JUUL etc even other Njoy batteries. The njoy ace battery and pods are wonderful, great flavor not too strong. I also like how they don’t produce a lot of smoke. 10 out of 10 recommend. The battery is small enough to fit in your pocket!

    8 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 15, 2019

    I had no problem but for the fact! That I had already had an account with NJOY and didn't feel I needed to give my last four digits of my social security number! I am 56 years young! After doing that my Loop device was replaced because of faulty batteries! I received my device and a box of "Rich tobacco loops!" I was very satisfied! Thank you NJOY! SINCERELY, JOHN

    5 people found this review helpful
    Loading more reviews...

    NJOY author review by Benji Waters

    Founded in 2006, NJOY has over 80,000 retail locations and claims to be the No. 1 retail brand in the US, selling in all 50 states.

    • Accessories: Smart case with a compartment to keep the cigarette

    • Realistic look: Authentic cigarette look and feel

    • Workmanship: Quality construction

    • Flavor: Not great flavor and can be quite harsh on the throat. However, NJoy offers the highest concentration of nicotine at 4.5%. This is great for heavy smokers transitioning to eCigs.

    • Battery: The battery life doesn't last very long.

    by Benji Waters E-cigarettes Contributing Editor

    Benji Waters has been working in the electronic cigarette industry for over 3 years. He is a well known blogger on What E Cigarette? and Electronic Cigarette UK and regularly consults with suppliers and manufacturers on current products and future technology.

    NJOY Company Information

    Company Name:
    NJOY
    City:
    Scottsdale
    State/Province:
    AZ
    Country:
    United States
    Website:
    www.njoy.com