Consumer Complaints and Reviews
I was with J. Hass Group back in 1-26-2010 - 8-24-2011. They Took their money right off the top before they ever began to try and pay off my debt... Every month $685.31. I was almost $60,000 in debt and they settled 1 little one off for about $500.00. I had to end up filing Chapter 13 because I was taken to court over the creditors that I owed money to. At 64 years old... Never had bad credit in my life, that was so embarrassing to have to go through something like that. I really thought I was doing the right thing by getting a Debt Consolidation, but I WAS SO WRONG. I should have filed bankrupt from the beginning. I think it would have saved me a lot of money. They need to be taken to court for all the money they have scammed from people who trusted them. They need to be turned into the BBB.
Paid almost six thousand dollars to J Hass group to help me with credit card debt. They were taking payments out of my bank account. Nothing was ever paid by J Hass group to any of my creditors. Bottom line I got ripped off. Sure could use that money back.
I started with J Hass over 6 years ago. They never settled my accounts. They didn't call my creditors. Almost all went into judgments, only the ones that I settled myself did not go into civil court. Like I said it's been over 6 years now and I am still in judgments with 2 last creditors. All the fees they took and my money they took on reserve is gone and I am in worse shape than when I started. What ever you do, do not use J Hass. It's a scam!! There should be a federal investigation into this company and we all should be compensated...
I received a notice yesterday from a collection agency, on a debt that I was told by J Haas Group, was paid back in 2009. They had four creditors they were working with of mine, but had settled one. After two years of paying them and only settling one, I took back managing my own debt. Now, five years later.... I am being told I owe this same debt!! NO WAY!! I have requested proof that I owe the debt from the collection agency, if I find out they did not actually pay the creditor.....?????
I initially had 3 credit card accounts to settle that were a result of getting a high credit limit at a young age, being totally taken advantage of by the credit card companies. I paid J. Hass a lot of money, over $520 a month at one point. In the end, I probably paid the balance of the cards in full, and then some. They had settled 2 of my cards, and 7 years later, we were still working on the last one... which is sketchy in itself. I had a reserve savings with J. Hass that I put nearly $3,000 in. I was paying them about $50 a month to handle the account. I got a call in April 2013 that they were going to transfer my account to their sister company in Florida... They assured me that nothing would change, simply transferring the account because they were pretty sure it was going to go to lawsuit, and that the company CLC could help me better.
So, since J. Hass had settled my 2 other accounts, I TRUSTED them and thought they had my best interest at heart. I am just a person, who got older and wiser, and trying to pay off all my debts, to have a clean slate. Little did I know, both of the companies were out to SCAM me. They are in fact the same company... and in the "contract" they sent me to transfer my account, it asked me if I understood that the fees assessed were not going to be used to pay my debt. Well, yes I understood that, because they told me there were NO FEES, and that nothing was changing, except that different people would be placed on my account to help me better. So I said yes, I understand... I just found out last Friday that my CC had made an offer to settle for about $3,600. "OK, great," I said, "take my $3000 that are in my savings and put it towards that, and I'll pay the $600!"
I was so excited to get it done and gone. Then they said, “Oh, I'm sorry, you better review your contract, because we took that savings you had as PAYMENT!!” So, they basically stole all of my savings. I was in such shock! I said, “Are you kidding me? You better send me a detailed invoice of how those fees were assessed…” They said, “We don't do invoices.” I said, “So you are telling me that your fees are the EXACT amount of money I had in my savings!?” I am livid!! I am going to be getting legal advice, and going to write the state officials about this, and ANYONE WHO WANTS TO JOIN ME IN A CLASS ACTION LAWSUIT SHOULD SAY SO. This is unjust and a total scam, taking advantage of people who put their trust in a debt settlement company to help them and end up getting taken for more money. HOW DO THESE PEOPLE SLEEP AT NIGHT??!
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J. Hass Co is nothing but a scam. I was with them for two to three years and they DID nothing for me, but took my money. They claim their fees had to come out first and that was over $4,000.00. Then they never paid any settlements or bills and never could be reached. Then finally, the office was found empty and moved from Arizona to Florida. They are no good, so don't waste your money or time.
I had been with J. Hass Group for over 3 years and they did nothing for me. I was supposed to be done and they told me to be extended another 8 months and in addition pay them $200 a month. They have taken most of my money for fees. They did settle three of my accounts back in 2010 because all those accounts were already sent to the collection agency. I still have four more accounts to settle and for 2 years, they didn't even bother to negotiate with any creditors or call me. When I called them to settle with my accounts, they always give me the runaround. Several times, they hung up on me and when I asked them to negotiate with the creditor, they said their negotiator will back them and they will call me back.
Not only did the J. Hass Group didn't call me back but they didn't even contact the creditor. I ended up calling my creditor to settle two accounts myself and the creditor told me they didn't even contact them. Back in Dec. 2013, they were supposed to settle one of my accounts for a good price and send them the money. For some reason, they did not send them the money. When I called the J. Hass Group to see the progress, they told me that the person, Leonardo **, who worked on the account no longer work there and nothing is being done. Now, I can't even pay for the account because the interest and late fee keep on adding up and they can't settle 50% lower. I am really sick and tired of their lies and manipulation. They are nothing but a big scam and eat all your money.
After being with them for 3 years, they did nothing to help me settle my debt. They claimed they helped but the only thing that they did succeed in was raising my debt higher than what it already was. Since they make no monthly payments to the creditor, the late charges and overlimit fees just keep accruing. So when they do settle for a lesser amount, the total due now is higher than what you originally started with. Then they turn you over to a collection agency. Well, let me tell you that really helped a ton! They are a scam as I am sure many of these companies are. It's just a shame someone does not look into this company and others and enlighten the general public what these companies really do. They make a ton of money off you and put you back right where you started!
So just over 3 years ago, I signed up for this program. The person who signed me up said that they would work hard to negotiate with the credit card companies to settle the accounts for about half of what we owed. Then when the accounts were settled, they would keep the remaining money. When I signed the contract, I was told to ignore the fees schedule, that it wasn't accurate, but that what he had told me was.
Well I found out quickly that they had lied to me about several things. First, aside from the person who enrolled me, I have a hard time understanding the other people who answer the phone (when they answer the phone). Second, two of the four accounts say that they will not speak with debt settlement companies. I had clearly stated which companies were that held the accounts before I signed up for this program. Third, they indeed took out those fees and the other funds that they didn't take went into an escrow account. The company charged a pretty heft fee for each payment made into the account, so that ate into the amount left in my account as well.
In over 3 years, they did settle one account and the settlement was for over the initial balance! I just got two of the other accounts settled myself by calling the account holder, but I was told that they won't send them the money from the escrow account. I am fighting to get the funds released in time to make the payment on the two accounts I just negotiated the settlement on. Oh and I negotiated for just under half of the original balance of each card.
Do not sign up with J. Hass! They are a scam and will not actually help you. You are better off stopping the payments on your cards yourself, setting aside what you would have paid on monthly payments and then working with the companies yourself to settle the debt. If you have a lot of cards, start with 1-2 of them and when they settle, stop payments on the other ones and then settle those as well. I have learned the hard way that the companies will work directly with you to settle the debt. If anyone does file a lawsuit against J. Hass, make sure to acquire a list of all their customers and to contact all of us to see who all wants to join the suit.
I have been with J. Hass Group for over 2 years. It didn't work. All they did was collect their fee and never settled with any of my creditors. I am now forced into filing bankruptcy to eliminate my debt. They take advantage of those who are suffering from hardship. How do they sleep at night? Thanks for nothing. I did receive a refund, less than half of what I paid in. Their profit was very good and I got the shaft.
J Hass Group Scottsdale - Horrible, horrible, horrible! They did nothing for me. I had to file bankruptcy due to their lack of help. Do not waste your time and money with them! They are a scam. The judge at my bankruptcy hearing was extremely dissatisfied with them and plans to go after them.
I have been with J.Hass Group for a couple of years now and I would advise anyone who wishes to use a debt settlement company to find a different one! They have been completely useless and though I have gotten 2 of my 3 debts paid off, J.Hass had nothing to do with either one. One was written off by the creditor; on the other one, the creditor contacted me with a settlement offer and I referred them to J.Hass. For the third, I have been trying to get them to contact and get a settlement offer for almost two months and they have yet to even call them. I am in the process of trying to buy a home and my credit score continues to plummet thanks to their inaction.
This company is much more interested in continuing to collect their "monthly maintenance fee" than actually representing me as I contracted them to do. I have filed a BBB complaint (it’s not that it is a huge deal with them; they already have an "F" rating) and I will be contacting my lawyer to begin proceedings to recover my fees. They are swindlers and do nothing to represent their clients other than to collect their fees and take your money. Do not use them!
People say you learn from your mistake and that really struck hard in my heart. I lost my money, my time, and my credit score. A couple of years back, hoping to settle my debt, I trust them with the work. As a result, I ended up paying around $8,000. They told me I need to send more money; otherwise, the CC will not be settled. It was a 30-month program to be $250, not to mention that I have to pay more other than the 30 months of $250 - and before that time, everything will be done.
Already losing that much money because of the ridiculous acts of this law group, I ended up just calling the CC companies, explaining the situation. And just like that, I was paid off. The whole processing with J. Hass law group took me three years or more, what could have been done in less than a year with the creditor directly. What angers me the most is, like myself and others who are in this situation, I was so desperate and they took a advantage of that. This law group is pathetic. People, save your money by calling the CC companies, explaining your situation and they will help what this J. Hass law group can't.
I contracted with J. Hass Group a couple of years ago because of debt from credit cards I couldn't pay off anymore. I felt I needed some professional help here. Big mistake - they took over 7 thousand dollars out of my account in two years and didn't save me a dime. I would have been better off negotiating myself with the CC companies. Nobody there will ever return a phone call. It sounds like you are talking to a call center from Pakistan. Nobody speaks clear understandable English. This company is clearly a scam. I ended up spending more money with them than less. At the end of the day, I finally negotiated myself with the creditors and set up my own repayment agreement with them which was much better than anything they did for me. They did absolutely nothing to help me except take my money. Clearly, do not ever use this company for debt settlement efforts. I am surprised they are still in business. I am furious with these people. I would have been better off calling Aunt Minnie in Minnesota to help me than these people.
I've been calling for 3 days and their phone just disconnects me. I am being garnished and have had 2 of my cards go to legal. I am 100% in for class action suit. I can't get anyone to even call me with a courtesy update. Never been more frustrated! I could have handled my debt consolidation better, but wanted to hire "professionals" to assist me so it is done right. Huge mistake!
I paid these thieves over $8000.00 in less then a year. I am in far worse financial trouble than before. Both I and my husband are being garnished. What happened to my money?
24 months ago, I signed up with the J. Hass Group to assist me with my debt settlement. I was hoping to get out of debt without filing Bankruptcy. They have taken more that $14,000.00 out of my account and it was supposed to be placed in an account they set up with Note World. Well, today, I found out that Note World no longer exists. I was never notified about this by phone or mail, like so many other stories I have read about the J. Hass Group.
I have been taken for the emotional ride of my life. Secondary only to the death of my mother (dramatic I know, but ** emotionally I am spent). Thanks to their advice not to speak with my creditors the financial problems have compounded. I am now on a first name basis with the constable in my area. I get served with lawsuits from my creditors at least 3xs a month.
I made some calls today to the state of Arizona, J. Hass is not licensed with the state. I cannot get a local number for the so-called office in Scottsdale, AZ. The Better Business Bureau does not have a number for them that do not forward me to the Philippines. I feel like calling the Scottsdale Police to see if the address is valid. Oh, yes and by the way, the rating with the BBB of AZ is F as in Fail, they rate from A+ to F like in school. I feel like I have been used, as if my financial problems were not bad enough. I turned to get some help from someone who liked to make them worse.
Anyone for a Class Action lawsuit, please contact me I am on board 100+%
While living in California 9-2009 we contacted Newport Financial Services (no longer in business) regarding debt settlement rather than bankruptcy. Newport Financial sent us tons of material saying that "expert attorneys" negotiate your debt, “we can avoid lawsuits by setting up a payment plan with the creditor before a lawsuit is filed”, and "once an account is negotiated and settled, your creditors will report the accounts as paid as agreed or paid in full with a balance of 0." This last comment was what sold us on this program, having something positive on our credit report. After many months and a few settlements, not all satisfactory, we pulled our credit reports and get only negative comments. Nothing positive and not the statement that is indicated that should be on the credit reports.
Newport Financial sends all recruited clients to J Hass Group, but doesn't tell you that they are not the same company. The client is led to believe that they are all under one umbrella. J Hass Group denies what Newport Financial provides and holds no responsibility to the marketing material. We never paid Newport Financial, only J Hass Group and now are not getting what we signed up for. We were tricked and want our $6,000.00 in fees back. With the negative credit and years the comments will remain on the credit reports, we should have filed a BK. Their negotiators do not know what they are doing and when you try to call, you can barely understand the accents of the employees answering the phone. This is a predatory company that needs to be dissolved and their clients’ fees returned.
I have two credit cards from Capital One that I've been paying regularly with minimum required. I went to J. Haas Group to settle both accounts for less and was put to an 18-month program where money was automatically deducted from my bank account. During the course of 18 months, I forwarded all letters from collection agencies to J Haas Group. They told me not to talk to collection agency, because their so-called "trained negotiator" will handle it for me.
To make the story short, they did not settle my account with Capital One. I can't get hold of J. Hass Group. Calls are screened and directed to a call center somewhere outside the USA.
The collection agency was able to get a judgement against me at about three times the amount I originally owe to the credit card company. I now have more serious problem on how to pay the judgement against me. I can't even get the money I paid to JHaas Group. Very bad and expensive experience with J. Haas Group.
I contacted J. Haas group in August 2010. They set up my account, said paying $383 a month for 2 years would take care of everything. They would set it up that Noteworld would withdraw the money monthly. In Oct 2011, I was notified that Noteworld will no longer be handling it so that it was up to me to save the money for the settlements. I have been notified that I am going to garnishment from one of the accounts they are handling. After 15 months, they have not settled any of my 3 accounts and I was only reimbursed $1800 after paying for 13 months and no settlements. This isn't even enough money to settle any of the accounts. I am not sure how they could think, after 2 years, there would have been enough money to pay them all off. I am thinking I just need to file Chapter 7 and be done. They are worthless and you can't speak to anyone that speaks clear English.
This caused legal garnishment that I took care of recently. It pulled my IRA and I lost money when I had a contract. J. Hass is a bunch of thieves!
I had a credit card account with Capitol One. I was paying it, life was good. Enter 2008, the bank caused financial crisis. I lost a good paying job without warning or reason given. Suddenly Capitol One sends me a letter telling me to either accept a 29.99% interest rate or close my account. Needless to say, I closed my account. They transferred the balance with 29.99% interest anyway. I told them to go to ** and went to JHass for help. I paid off the JHass settlement requirement 2 years ahead of schedule, they charged me the fees, put my money in noteworld and have been unable to settle with Capitol One. At first they seemed like a reputable company but a year later they had farmed all the work to foreigners and are unable to settle my account. In all fairness they do call me monthly and tell me that they are working on it, but they've not resolved it yet.
In the meantime Capitol One continues to add junk charges on my account. I am seeking legal advice before these ** try to sue me.
When I first came into the program, I did have 9 cards and they did the first 5. Now I cannot get any help on the last 4. Then they tell me at the end of the program that if there is not enough money in the savings, I must pay them more. I really should have listened to my family who said do the chapter 7. Now I am even more behind on everything. You cant get a hold of anyone who can speak English.
We paid J. Haas $446.05 for 15 months. They never negotiated my debt and simply took my fees. Now that a judgment has been formed against me in court, they won't reimburse me for the money that they took and didn't work for. My only course of action will be to sue them.
I could kick myself after reading everyone else's complaints with this company. Since May of 2010, I have been paying them $369.00 per month until July of this year, only to find out that they had done nothing. I have two creditors I owe monies to, totaling under $10,000. They told me that they would be contacting them to arrange to pay them off. Again, nothing! I feel like I'm speaking with a bunch of 'Peggys' (from the Discovery commercial) every time I call. It's either I can't understand what they are saying or they transfer me to other people who also can't speak English very well! I can't even speak with a supervisor because they insist on me telling them why I want to speak with one.
I have contacted JHass Group since 2/18/11, at least two times a month, until now (August) I am still trying to get a payoff amount for my account. I have spent hours and hours on the phone, talking to people spanning India to Mexico, trying to get that information but they always say that someone in the accounting department must call me back and give me the amount. After 7 months, you can guess that not one single call has come.
I have requested my account to be canceled 3 times, yet every month they take the fees out of my account. I then tried to just stop the fees since they would not cancel my account but, nope, fees are still coming out. The only way I have been able to get the fees to stop is by doing a temporary hold for 1 month but they said I was only allowed two per year and so they are back debiting.
They used to be a great company and have paid off 3 credit cards for me but once they started outsourcing they have gone to crap and have not paid a single credit card off. Also, on Thursday, 12/3/2010 they kept sending my payments back and then canceling my account due to their own error in the NoteWorld department (their auto debit department). On hindsight, I should have just let them cancel it! They have also lied to me. They told me that when they negotiated an account it would show as paid in full or paid but, nope, it shows settled. That is still a negative on credit report!
I am sick and tired of trying to reach anyone that speaks English and sick and tired of trying to speak to the illusive accounting department that has to call me. They cannot transfer calls to that department nor can you call it. One day, in desperation, I did call and start dialing extension numbers until I found someone in the American office at extension 5001. When she answered I started telling her why I was calling and before I could get the whole sentence out she hung up on me! I was not yelling, cursing, or anything.
I paid J Hass group $390 per month from September 2010 to March 2011. They helped me with none of my debts being settled. I received a wage garnishment and called them several times to advocate for me. I called them and spoke to a random customer service representative as they said they don't have any specific person assigned to my account. They informed me that I'd need to pay into this for another year before they could help me. This was on March 7th 2011. I asked for a refund since they couldn't help me and have yet to help me at all.
This was very upsetting to me because either way, getting 30% of my wages garnished should cause J Hass group to understand that I now can't participate in this program and cannot afford anything at all. I called several times that week in frustration and talked to random people who didn't care much about my situation. I paid $2730 to them and received nothing. They refunded me $700 of the $2,730 that I paid them. I have asked for my money back and was denied.
In March of 2010, I contacted them for debt relief for three credit cards, since the companies would not work with me to settle something--being that my husband's hours had been cut at work. J Hass Group said that they would have me completely out of debt in three years, with a monthly payments. They said that they would negotiate with the credit card companies and I should not talk to them or make any more payments to them. Doing as they said, I received summons and they told me that they would take care of it. I recently received a court paper stating that the lawyer for the credit card showed up, but nobody was there for me. I was not told that I was on my own for this.
They did not negotiate anything for this account, but continued to get their monthly monies. I have recently received a garnishee disclosure, that they went directly after my bank account. I have no money in there, and possibly have bounced checks out there. I have another summon from another credit card and cannot get any answers from J Hass Group. Emails are not answered nor are my phone calls. I get someone who tells me that they are busy and will get back with me as soon as they are off the phone. I am still waiting. Now that there is no money in the bank, they will not get their monthly payment from me.
As the others here, I joined the J.Haas Group in October 2009 in the hopes of settling outstanding debt on several credit cards. As the others, I have been paying the monthly fee (660.00) for the past 10 months and getting virtually no service. I called today, after receiving a summons that I am being sued by Citibank for one of my credit card accounts and received a run around that J. Haas is on my side and that they would assign a 'priority negotiator' to this account today. I faxed in all correspondence from my creditors to them and faxed a letter to them on 6/18 from a law firm that was collecting for Citibank, stating that I had 30 days to dispute the balance due before Citibank would authorize them to sue me.
I don't dispute the balance due, I just could not pay them. I am working now but had been out of work for 8 months prior and I am now making less than half of what I made before. I just could not keep up with all of the accounts so I thought that by joining J.Haas I would take some responsibility to pay my debts. I advise anyone thinking of debt settlement to search for a reputable company. I thought this company was a good one but I was wrong. Stay clear of J. Haas Group. After speaking with this rep. today, I am closing my Note World account and will try to settle the debts the best way I can. Do not join this program!
I am sure that none of these phone numbers work anymore after reading everyone's comments here. I feel so incredibly stupid right now. I fell for J Hass Group too. After having a baby 2 months early, with my mother-in-law having a nervous breakdown and covering many of her expenses and then, having my husband laid off for a short period, I fell very behind on many of my payments. I contacted them, looking for help and in tears, and they totally took advantage of me! I was told to stop contacting my two creditors and that if I did, I would be breaking my contract with them.
Today, I went to court and got sued by one of my creditors when this entire time I was told everything was taken care of and I would stop receiving calls because the payments were set up and I would be paid off within 48 months! What a joke! I am just thankful that the creditor did sue me so I could see through their scam before they took me for any more. Currently, I'm trying to dispute at least the last two withdrawals from my account with my credit union and they are working on it for me. Anyone wants to sue them? I am totally in and very serious about this!
I now have to claim bankruptcy and when I talked to them, they tried to talk over me and also tried to hang up me. Eventually, they did after I let them know I wanted my money back! I currently have a saved message on my phone where the gentleman (and I use this word loosely) left me a very mean message after I told him off! I may look into posting this somewhere so everyone can hear it! This needs to be stopped and the sooner the better! I plan on sending a letter to my local papers as well to warn everyone in my location about these people. Do not fall for it! Get out as soon as you can because these people will not help you!
J. Hass Group, LLC Company Profile
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- J. Haas Group, LLC