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About GreenPath Financial Wellness
GreenPath Financial Wellness is a nonprofit that offers debt relief services, including counseling and debt management plans. It provides customized financial wellness support and nonprofit guidance at a speed that works for you.
Pros & Cons
Joining Greenpath helped me to feel some relief when I realized I could not keep up with my credit card payments. The tone of the whole service is very positive, which helped me e...Read full review
I cannot say thank you enough for not being a bunch of scammers!! This company is true to every word and will go to bat for you against high interest, funds sucking companies!... ...Read full review
What is GreenPath?
GreenPath is a national nonprofit that offers financial support for individuals and families. It specializes in debt, foreclosure, bankruptcy and credit issues. The company uses a people-centered approach to provide creative, individualized counseling and financial plans. Its method is based in empathy training and behavioral economics, and the company states its goal is to provide education, transparency and compassion for its clients.
How does GreenPath work?
GreenPath first meets with you for an in-person or over-the-phone confidential financial counseling session. Then, its certified counselors work to create a budget based on your income statements, expenses, habits and daily life. GreenPath creates an individualized plan for your financial goals — if you require more specific support, like a debt management plan, you might have to pay an additional monthly fee.
As a nonprofit, GreenPath offers most of its services, including credit, rental, debt and general financial counseling, at no cost, but some of its more specialized services come with fees. Reverse mortgage counseling costs $199, prepurchase counseling is $150, and debt management plans run anywhere from $0 to $75 per month. Some banks offer services from GreenPath for free, so make sure to check with your financial institution before paying for services from the company.
GreenPath Financial Wellness FAQ
Does GreenPath hurt your credit?
It depends on your situation. If you work on a debt management plan with GreenPath, you might see a dip in your credit score when you close a credit line, but GreenPath doesn’t contact credit bureaus.
Where is GreenPath available?
The company provides services by phone nationwide and has more than 50 physical locations throughout the U.S.
Where is GreenPath located?
Its headquarters are in Farmington Hills, Michigan, and it has more than 50 U.S. locations.
Is GreenPath legit?
As a nonprofit, GreenPath has a reputable name in the financial wellness industry. Because so many of its services are free or available for a low cost, GreenPath could be a great place to start if you need financial health support. There’s only so much this type of company can do, though; it’s important to understand the purpose of debt counseling before starting service.
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Reviewed May 18, 2023
The process at GreenPath was straightforward. The lady that helped us took care of everything and she guided me through the process and it was just making the payments. From there, they did everything else. I know if I have any questions, I can give them a call and they can address them and we can work together. They were very easy to work with. They were trustworthy and reliable.
Thank you, Viviana! We are glad you had a positive GreenPath experience!
Reviewed Aug. 6, 2023
I had no idea that this could work out well. So, I'm grateful. GreenPath Financial Wellness is a great service. It took me four years to pay off the debt consolidation. Four years ago, I lived in New York City and they offer these free financial counseling. I went to that. And the gentleman was very helpful. He suggested I do the consolidation because I was in a bad place with my credit card. And he said that New York City recommends two debt consolidation companies. GreenPath was one of them. At the time they had a physical office on 34th Street in New York. I went and I met somebody face to face.
It was a blessing to me because I was so frightened. I had the zero APR cards, and they all turned over at the same time. I've been being very responsible at the time. And my minimum payment for one of them was over $200 a month. I would have been paying that for a year. That was just to pay the interest. I went in there. Ther rep was so helpful that within 15 minutes, the guy was, "This is what we can do. And this is what your payment is going to be." After that, it was all done through emailing. It was honest. And I never had any problem until the end.
I had looked into it years ago. And they made me give up all my credit cards. But this, I didn't. Because you have to have a credit card in this world. And the interest rate was reduced extremely. One of the cards went from 22% down to 2%. The account was closed just for the debt consolidation. The highest interest that I was paying on one when it was all settled was 9%. Which they were all in the 25% range. He said, "Well, we have to have confirm it. I have to contact all your cards and make sure and make the deal. But this is what I think we can get. And this is what I think your payment will be." And it was exactly what he said.
GreenPath said it would take between four and a half to five years to pay it off. So, I came to understand recently that they couldn't tell because they charge a $10 per account fee when they pay it off. So once you pay one off, they start applying your money to the others that are left. But they take away the $10 fee every month. So, it frees up more money.
I felt secure because the guy from the city had said, "These are the companies that we recommend. We know they're honest." I had three credit cards that I was paying off. When I started, I was paying 250 a month and 30 of that was the maintenance fee for three cards. And once one card got paid off, my maintenance fee was only 20. That made up more money to be applied to the actual debt of the cards. One couldn't know for sure when you would end up paying it off.
I had trusted them well. And they were very good the whole time. But I was looking at my credit cards online, and I could still view this one credit card that I had been paying off through GreenPath. I noticed that there was a surplus of payment. So, I called them right away the next day. And I wasn't happy with the reply. The rep said that happens sometimes. And the reason why was because I was done. That was my last account, and it had been paid off. And they took another payment for a month, which was not necessary. And she said, "We don't always know when the accounts are paid off." I was disappointed.
She was very nice. And she said, "We're gonna refund the money. Don't worry about it. We just have to check it." It was okay because I applied it to another credit card from the same company. But I found that disturbing because I thought their software should be programmed that they would get a notice, "This person is paid off." I feel bad because they were perfect other than that thing at the end. If I hadn't seen it, I would have kept getting money taken out.
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Reviewed April 7, 2023
I thought I would need all my bills. But when GreenPath Financial Wellness pulled up my credit report, they saw what was on my credit. That was wonderful because there's no way I would have found them all. They took out a certain amount every designated time of the month that I knew the money would be available. And they dispersed it to the different bill people. When I got to the last $300, I went ahead and called them and wanted to pay them off. It took me two years to pay off 10 bills and the highest one was approximately 3,000. They were great.
GreenPath has always led me to make the right decision. They told me what to expect and what to do after I finished paying the bill. They called the creditor and made sure that there was no residual money that has not been added on. So, in each creditor that I paid off, I called GreenPath, they told me if I had a couple of pennies or a couple of dollars. I just went on there and paid it. I would call them back and tell them what I had done. And it didn't take long for them to upgrade my account, stating what was paid off and submitted it to the credit bureaus. I've been out of debt a few times. But paying on time was always an issue because I always waited until the last minute. But with GreenPath, they paid it. The APRs were lower. So, I just paid off the last couple of ones last month. My credit score is excellent and I'm so pleased.
Thank you, Donna! We are glad you had a positive GreenPath experience!
Reviewed March 23, 2023
We had a plan for five years with GreenPath but I finished it in four. I had initial contact with them when they were gathering my information and working out a program for me. Other than that, it was all electronic. I never encountered any problems where I would have to reach out back to them. Everything was clear, smooth, and straightforward.
I was drowning in debt. This all happened as COVID happened and everything was shut down. Hours were cut back at work. I wasn't making the same amount of money. Neither was my husband. It was a big weight off our shoulders because we no longer were accruing any APR. They close down your account, but they work with what you have and what you can afford. That was a big stress reliever. Usually, when you have a high-interest credit card, most of it goes to interest and very little goes to your actual balance. It feels like you're never leaving that hole. So, when all that happened, it was a turnaround. I could start seeing the light at the end of the tunnel. It was great.
Their customer support was also great. They had a newsletter. They also had periodic emails that they would send out, reaching out, saying like, “We're here for you if you have ever have any questions or concerns about your program.” It was really nice. I also like the fact that it's a nonprofit. They're doing it to help the consumer. It was great to be a part of the program where they could help me, but at the same time, whatever small fee they charge goes towards helping someone else as needed. So, it was nice to come full circle.
Congratulations on completing your DMP! That is a huge accomplishment. We appreciate you taking the time to share your experience with GreenPath and spread the word!Sincerely,
Quality Assurance Department
Reviewed Feb. 19, 2023
I was in a tough spot with some credit cards a few years ago and I called the 800 number for Chase, which was one of our credit cards. I was going through all the menu options and one of the choices was, “If you need consumer credit counseling, click here." That gave a choice of three different places and one of them was GreenPath. I randomly chose that one.
I had to call and talk to one of their people on the phone. They pull the credit report. We also went over verbally what the different debts were and things that I had. They came up with a biweekly payment plan and we went from there. They immediately went and got all the agreements and everything set up. I was approved right away because it was not like a loan or anything like that. They're just calling your existing creditors and negotiating with them to lower your rates then getting all your creditors to agree to a payment plan.
Customer service was quite professional and my experience was fine. Once the payment plan was set up, I didn't have any need to interact with them on a regular basis. I just made my payment every two weeks and I checked my balances through their website. I called GreenPath mid-January and within two to three weeks, the collection calls from the creditors all stopped. I had begun my payment plan through them. That was the biggest impact to my life because they renegotiated everything with all the creditors. I could finally take a breath.
There was also getting the rate lowered. I had at least one car that was 23% and GreenPath got it negotiated to 0% for an interest rate. I still had to pay back all the principal. No balances were forgiven or reduced but just the rates being lowered enabled me to make some headway again. If you have a need for this type of a service, I would recommend GreenPath.
Congratulations on completing your DMP! That is a huge accomplishment. We appreciate you taking the time to share your experience with GreenPath and spread the word!
Reviewed Feb. 16, 2023
GreenPath led me to believe that they were going to be paying off one credit card at a time then applying the money to pay off the next credit card. That was not what they did. What they did was pay off all of the credit cards within the amount that would pay them off all at the same time. If they had done the former, then my credit score would have slowly been going up because I would’ve been paying off debt. But because they did it all at once, my credit score didn't change at all during my time with them. I wasn't thrilled with that. I was glad I was getting my cards paid off but I wasn't crazy about that method they used.
They didn't report anything to me as to how things were progressing. I had to call them. They also told me it would be a five-year program. But I found out it was going to be a six-year program. I've been looking forward to getting it all paid off in five years. But I guess I wasn't paying them quite enough to meet my balances. They were taking $50 a month for their services, and I was paying them $640 a month. So $590 was going to build. I didn't mind doing that. If I'd have had the discipline to do it myself, I'd have saved myself $50 a month, which isn't pocket change. But the program has been a success for me. I was with the program four years and paid off 80% of my debt in that time when I was able to not go into further debt. I was pleased with that. Would I do it again? Yes. At the same time, I might take a different route, save myself the $50, and figure out how to get the payments made and have the discipline to do that.
Congratulations on completing your DMP! We love hearing how the program has positively impacted you!
Reviewed Aug. 30, 2023
My experience was great. They made it easier to manage my debt and get it paid off. They helped establish a timeline with the debt collectors and break my debt out into payments. But their app was not user-friendly in the sense that if I had to skip a payment or change my payment schedule, it never worked there. So, I had to call them.
Other than that, the reps were very friendly. They asked the right questions to make sure I understood where I stand with my creditors. I was impressed by how knowledgeable they were and how helpful they were to get the process going. I didn't have to keep calling back and get everything set up 'cause they managed it for me. They've helped improve my credit history and credit score.
Reviewed Aug. 30, 2023
Their service was always professional and high quality. They were very easy to work with. I worked with multiple people. But it was all the same level of quality across the board no matter who I spoke with. It was pretty seamless. Their program has helped me to easily clear up and manage some debt.
Reviewed Aug. 30, 2023
My experience with GreenPath was excellent. They handled my financial situation during Covid and it was a tremendous help. My financial program is already fixed.
Reviewed Aug. 8, 2023
GreenPath's application process was smooth. They were involved. They explained everything to me clearly and they got the ball rolling quickly. In the beginning, the communication was infrequent until we got the ball rolling. Then, everything was automated. I didn't hear from them other than the notification. The overall process was painless. They did a lot to reduce interest rates and it made it manageable to pay off a great deal of debt.
Reviewed Aug. 8, 2023
The process with GreenPath was very straightforward. It took an hour to discuss, learn, and enroll with an agent on the phone. They are easy to get in contact with and the support is good. Their online platform is easy to navigate and see all the critical information on your account.
GreenPath Financial Wellness Company Information
- Company Name:
- GreenPath Financial Wellness
- Year Founded:
- 36500 Corporate Dr
- Farmington Hills
- Postal Code:
- United States