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Match.com is racist. If you want an interracial date, forget Match. All you get are racist women not responding to you or a ** off response. Best to forget internet dating, it never works for anyone, PERIOD!!
When I first joined I spoke with Hugo, a supervisor who said call back anytime and ask for him. Whenever I call I hear the recording which says to go to the chat line then it disconnects. There have been many IT problems which are never resolved. I have repeatedly contacted customer service to tell them when I click on one or several matches, I get a screen in French. This is useless. They are preventing me from using my membership. I have emailed them at least 11 times about this problem. It is NEVER resolved. They send a form letter which has nothing to do with the issue. I keep requesting Hugo to email me as they say he can't make outgoing calls. This is a business that should be put OUT OF BUSINESS.
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I joined Match and there were never any real matches so I cancelled and received an email saying I was paid up for a year and there were no refunds. However if I wanted to reactivate my account I could. Well this is not what happened... they wanted more money to rejoin even though they already had my money. Be very careful. These people appear to be rip off artists.
I set up my account on Match. com few months ago. I never activated it as I was sitting on the fence for that one, not sure if I want to pull the trigger on it and actually join and pay them. I never messaged anyone on match.com. EVER. On 2/5/23 I decided to do it, but when I logged in, I was told that my account is suspended. Okay, I figure, no problem. I call them and ask what is going on, they told me that they are very sorry and that they will take care of it. Boy, did they ever did. In few hours I received an email from Franchesca ** that states that my account is terminated and any other account I will create will be blocked. She said that "we believe it will be in the interests of our community". No explanation was given.
Bottom line: My week old Match account was terminated with no explanation by match and no refund ($100 lost)! I can only assume a specific contact (I had only made 2 contacts at this point) caused my termination as it had progressed to a phone call that was both strange and uncomfortable. On the call she suggested that my cell number was registered to someone other than me! At the end of the call I said I wasn't sure if we should continue communications as the rest of the call was civil but I just didn't feel comfortable with her personality in general. She did repeat her skepticism re: my call number.
Prior to the call I had provided her with my full name, cell number, email address, and suggested she Google me to see that I'm a real person. She would have found me on YouTube (I'm a singer and have many videos), SoundCloud (singing audio files), Facebook, and Linkin. She called me from a hidden phone number and I'm still not sure if the name she used was real or if she was actually also in Naperville!
It turns out that a reverse lookup of my cell number does show another name. I've had this number for several decades and I have no idea why the sites have the wrong data. I actually since spent hours trying to get a bunch of the main sites to remove my number from their data but there are too many of them. So, first the woman who apparently reported me (an assumption based on pretty good data) must have said something about me that caused the termination. I can't believe it was just the phone number but who knows.
Secondly, as a man, apparently I have NO RIGHTS regarding proving myself. It's her word (apparently) against mine. In fact match didn't want to hear anything from me. I explained all this in detail but their only response was that they will not discuss anything with me and I should read their terms of agreement which apparently point out that indeed I have no rights on their site. Sorry this is long. It's been a few weeks now and as much as I try it pops back up in my head how unfair this was and what a miserable person she apparently is.
I had worked in the legal arena for years. I signed up on a Saturday and couldn't read my messages due to their IT issues. I contacted Match in writing and let them know that very day. Mind you, before I emailed them I used their "HELP' tab and did everything it suggested but nothing worked. I emailed them again and said I was going to cancel my subscription and didn't receive a reply. Three business days later I called and spoke to this guy who didn't listen to anything I said and said I would still be charged for the total subscription.
He said the subscription rate/monies are non-refundable but that is not stated anywhere when you are signing up. I told him I was being charged for a service that I could not use due to THEIR IT issues. He was extremely rude and said you signed up, what do you want me to do. Any other Internet site will refund your monies but not Match. I am going to report them to the Better Business Bureau and the Consumer's Division of the State Attorney's Office. I communicated in writing and saved copies of everything. An agreement or contract has to be transparent, and they are not. Not a reputable company.
Match was such a horrible experience. I paid for the service and even added an "expert" pick. Well, the wonderful expert picked a 5'0 man because we both like to read! I'm 6.0 and this idiot send me this man because we both like to read. I spend days going thru profiles and only two seem okay and not even great. Most men on the site look weird or quite honestly ugly. Lastly, when I tried to cancel my subscription it told me I needed to continue paying all installments for the next three month even though I only used the site for 2 weeks.
I have had a horrible experience with this company. In fact, even though my subscription should run until the 1st of February - which is about 2 weeks from now - I told them to delete my account right away - I cannot trust anything about their dealings! Their subscription service is a complete and total waste of money - no single value offered. After paying subscription, they constantly bombard you with fees for more products that should have come with your subscription. How are you constantly trying to sell another product when you haven't yet delivered on initial purchase?
I unsubscribed and thought I was free of them only for me to stumble on some of their reviews where they keep charging you after unsubscribing! I was shocked further but I double checked and saw I unsubscribed. I decided to call them to verify and to my utmost shock, they told me I wasn't unsubscribed on their own end! Like what! I asked them what would have happened if I hadn't called - to cut the long story short - they would have made me go through hell in a bid to get a refund. I don't know how these people sleep at night. I am disappointed that companies like this are allowed to run their business with little accountability. I can say with all certainty, these people have zero credibility and should not be in any business!
I set myself up on 2 dating sites, EHarmony and Match.com. The E Harmony site has matched up men that are similar in what I'm looking for as a husband. Match however, not so much. This is how I would put it.... E Harmony is like a grown up who knows what attributes and characteristics one is looking for in a spouse. Match is like a young person just running up to each and every option not knowing which way to turn. Is it this one? Is it this one? Turning around one after another, non-stop, till you finally say okay that's enough. It's too late though, they have your money and you can feel that greed and lack of concern regarding the service they provide. The questions Match asks versus the questions E Harmony asks is like a coloring book vs. a novel. There's no real MATCHING going on over there.
It's overwhelming and such a waste of time deleting profile after profile from the likes page, from the message page, and they keep showing back up and there they are again! It definitely feels more like a hook up page than a genuine site for individuals looking a life partner. The quality put into their program is equal to the quality of their customer service. So now you know, Match will be like that person you thought was going to be the one, but turned out to be the fraud. Take your chances with E HARMONY, they know how to match up potential couples. Of the 2, that's the site that's worth the value of my precious dollar.
Expensive (to include lots of attempted uncharges). Zero responses despite using professional service to assist with profile development (to include high-quality photos - even got Match.com "expert" advisor to admit that profile looked extremely good). Lots of unpaid members who can't respond. Even those who can respond apparently rarely will because the site just continues breeding the general western female entitlement syndrome. Won't spend another penny on a dating site. Money can be better spent on trips out of country.
Match.com author review by Mark Brooks
Match.com is one of the biggest and best-known online dating sites in the United States. It has been helping singles find partners since 1995, it now serves people in over 24 countries with sites in 15 different languages.
Profiles may include several photos: Users can provide photos of themselves in various settings as well both full-length photos and headshots to provide the most accurate information about themselves for potential matches.
Advanced search algorithm: Users can choose both physical and value-based attributes to search for, improving the quality of the matches they find.
Anonymous email network: Users can email potential matches through Match.com's own messaging service, allowing them to keep their identities and contact info private until they are ready to share it
Partners with sites in various countries: Match.com partners with personal ad sites in several countries so that international users can find their perfect match.
Profiles are screened before being posted: Match.com staff screens profiles and photos before posting to ensure only appropriate information makes it onto the site.
Match.com Company Information
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