eHarmony Reviews

Absolutely terrible experience. Very similar to others. Way over priced, I was thinking it would have value due to being pricier but not the case at all. I’ve had maybe 4 -8 people in total within a 200km range and none I was interested in. I tired to cancel the very same day and was told I couldn’t get a refund. Tried multiple times and was denied a refund. Stay far away from EHarmony.

All the matches are scams, anyone who I did find interesting had their profile removed. They have no refund policy.

To begin with you have to lock in for a year. There should be monthly options especially if you are looking for a match. Once you are locked in there is no one in a 150 mile radius. Only past that. I reached out to the company many times and keep getting a generic response.

Quite disappointed by the false advertisements of this company. A Google search reveals something completely different than the reality. There is a HUGE cost associated with simply communicating with someone. Yet the advertisement states "Start free today", yet it's not free at all. Almost $100 per month just to communicate with someone which is ONLY accessible with a Premium membership. Oh, and get this...every time I log in to my account, the Premium membership fee increases. What's up with that? I cannot imagine paying $540 for a THREE month membership on this site. Did I say I'm disappointed?!? Appalled is likely a better and more accurate description.

I am writing this to warn others about the deceptive "dark pattern" checkout flow used by eHarmony. On April 21, 2026, while I was simply navigating a free profile setup, eHarmony’s platform triggered an unauthorized charge of $1,031.65 for a 24-month subscription. The system bypassed a final price disclosure and confirmation screen, pulling stored financial data without my manual entry or informed consent for this amount. My physical card was in a different room at the time. I contacted eHarmony’s "Account Specialists" within one hour to report the unauthorized transaction and billing error. Despite my immediate repudiation and zero usage of the account (no messages sent, no features used), eHarmony has issued a "final" refusal to refund.

Almost completely fake. They pay employees to make fake profiles and send "likes" to people. A disgruntled employee actually told me this but it is also very obvious the profiles are AI.

This site is an absolute disaster and, in its current state, a complete waste of time and money. It is overrun with scammers, fake profiles, and expired accounts, making the entire experience feel deceptive and poorly managed. What initially appears promising quickly falls apart once you realize how little of it is legitimate. At this point, the platform does not need minor improvements. It needs to be completely reconstructed from the ground up and thoroughly cleaned up before it can be taken seriously. Until that happens, any money spent here feels wasted. Don't waste your time!

My experience has been extremely disappointing and it's the most expensive online dating site. Please don't be fooled by the extensive questionnaire and false promises and spend your money on the other sites, I promise you will be happier elsewhere. Eharmony gives you only 3-days to ask for a refund, you won't know your disappointment in 3 days.

Fake accounts. Company in fine print don't allow you to cancel without paying over 200.00 in fees. Crooked.

Lots of profiles to see, but none of them are real/active. Every contact ended was followed by an email that they are potentially a scam and removed. Making your search settings specific or broad does not impact anything, as you'll still get profiles that should be filtered out, and making it open completely means more fake or abandoned profiles. Their refund policy is nonexistent, even if you try it and decide wiring 24 hours to cancel, you will be continually charged. If you delete your profile before canceling, they will still charge you. It is a predatory model and they do not actually try to help you find anyone, they give generic feedback, and say it just takes time.