eHarmony Reviews

eHarmony really scum, only weeks you’ve not paying the premium cost it charges automatically 12months contract, and treating you for government law complaint! Even if you're using it no option no giving out for you unless paying it! You cannot open your profile either unless you can pay first! How’s this company still open it and run this scum around this people? Need to look this! Not recommended to anyone! Customer service is horrible, no phone number and just computer responds and same answer you're looking for, no human!

Do not waste your money on this. Poor customer service. Super high prices. I tried to cancel within 24 hours and they won’t allow it. Terrible terms. Make sure you read the fine print. I got a hold of the site in less than 24 hours and they refuse to let me out of the contract so to me that speaks volumes, I would never again go to this site. Too many other options out there. And this was escalated to two different entities within this environment and my request for cancellation was declined. I have to pay for six months of service when I use this for less than 24 hours. So be aware again watch the fine print. I am not going to upload my receipt so my private data is out there.

There are so few users you really won't match with anyone. Empty. eHarmony will have maybe a dozen approx matches just based on location... (Match.com may have 200), if you filter by ANYTHING.. location... being basically active..., eharmony has 1-2 matches. Message them and well.. that's your $350. Then you msg them and they give you advice... expand your distance.. change what you want.. I mean come on... it's insulting I'm a single dad and have a good darn reason for a distance range of 50 miles.

I was a member for 6 days and built up a correspondence that looked promising with 5 people. Then eHarmony locked me out of my account and denied access. Despite making numerous and exhausting efforts to get my access back (I did not do anything wrong), I am still without access and it is approaching a week. This obviously torpedoed my relationships as I was perceived as either disinterested or a scammer. Absolutely horrible customer service run by bots. I would like to do a class action lawsuit.

Wow. They suck at 3 and a 1/2 weeks and everything they've asked me to do not one message. Anybody I sent messages to never answered. Run, even when I would send a message to a member, the next day. They were deleted or canceled. I had nobody send me a message. Say Goodbye. Please do no not waste your time or money.

I just paid $50 over for 6 month Eharmony premium membership with Unlimited messaging with your matches, View photos and Search near you. Now It's been a week past, there are super quiet, no likes, no visitors, no messages. When I search members, only few show up. It looks like the website is dead. I've been so surprise that for less than 60$ which was shown me the highest level membership for 6 month.... Very disappointed.

Don’t waste your money or time. I’ve tried eHarmony at least 3 different times in the last 15 years thinking perhaps that this time the dating app would live up to the hype. Hardly any matches near me and matches out of state seemed suspect. The algorithm just throws a lot of profiles at you and hopes one will match. A lot of upsell practices by offering to “boost your profile” and such by paying more money. Fast on taking your money, Slow on providing the services they advertise.

This product overall is poor. Lacks transparency, charges despite terminated service. Their mission is to build revenue, charge for add on service. It is not worth your money people. This product demonstrates a great case of fraud.

The app absolutely sucks and half the time it won't load. It's also antiquated and they've now changed it so you have to make a decision on each person that you see immediately. You can't swipe through a bunch of people any longer. In a word I do not recommend!

I’ve been on eHarmony since Sept 2025. A big mistake. I’m writing this review to alert others not to use this so-called dating site. After I completed my profile, etc. I received only a few so-called compatible profiles. Not one was within my profile area. Most were hundreds of miles away and not even close to matching my profile preferences. Since Sept I’ve received less than 15 profiles/matches! Most of those were fake or expired profiles. Shortly after I joined I received a message from eHarmony they’d only be sending one potential match at a time. Then eHarmony stopped sending any matches all together! They blocked me from looking at other profiles.