eHarmony Reviews

Completely dissatisfied with eHarmony service. They have provided me with very few profiles to choose from. I have received only two new profiles in the past two weeks. I live in a major city with a 30 mile search radius selected and receive very, very few members to choose from. My chosen preferences are fairly broad and not too restrictive. Was with another dating site and received many more members to choose from. I complained to eHarmony customer service about this and their response was to change my preferences (to things I don't want or don't appeal to me) to receive more matches. Just recently they suggested I expand my search to other states. They must feel it is feasible to date someone 200 miles away in another state. There are better dating sites available for seniors, stay away from eHarmony.

This company engages in unethical practices. I signed up for six months where the first month was half price. Instead I got billed for a two year membership with an immediate, nonreversible charge of $258 which will be charged again every six months. Even though I immediately brought to their attention that the mistake was made, they absolutely refused to give me any refund. I was forced to change my credit card.

I have been dealing with my cancellation since 2023, and they are still too incompetent to resolve. I went through the steps that were required, and they still continued to charge me money. What’s the point of a dating site if you can’t ever delete it?

Honestly, the worse dating site I have ever been on, and I've been doing online dating a long time. It's even worse than any free sites. Almost everyone on it is a scam. Most of the people I matched with were blocked by eHarmony. You can tell the profiles are written by AI because they have spelling and grammar errors. Truly a terrible, horrible, atrocious website.

Most expensive service for the least amount of people. Full of bots and scammers trying to get your personal information and entice you sign up for the service so you can actually read messages and see pictures. Bait and switch with advertising price.

eHarmony is a predatory site that resorts to disgusting tactics to take your money. Do not use. They have very little confidence in their service that they force you to lengthy contracts even if you are just curious about it and they don’t allow you to cancel. They will harass you until they get their money. They prey on singles.

First they made you signed up for at least 6 months. Next all the photos and profiles of the women that connected with me were fake. Then almost all of them turned out to be crypto scammers trying to use romance to convince you to trade cryptos on questionable crypto exchanges.

This is the single most horrible company I have ever dealt with. You sign up for the "minimum" of 3 months, they ask if you want to do payments, then if you agree, suddenly you are in a 6 month program - bait and switch to the max. I tried to cancel within the allotted time to but they make it almost impossible to cancel then customer service finally responds OUTSIDE of the cancellation period. Do NOT use this site. In addition, I spoke to one "match" who scared me enough to make me want to cancel - aggressive and frightening. Horrible, horrible.

They are like thief on a hill. They pretend their service is cancellable anytime when you sign up and they get access to your payment method. They say no it is not like that and you have to keep paying; somewhere in their agreement they include something to force you to pay and prove that they are right. And they are like beggars and start threatening you that they will go for legal procedures to make you pay them.

After joining eHarmony which is highly overpriced, I was unable to access my account/login. They are supposed to send a code to login but after several days of trying repeatedly, no code was ever sent and that is the only way to get in. I have sent countless emails asking for support all I get in reply is an incident number/email saying that someone will get back to me within 24 hours. No one has ever replied to any of my emails. There is not a phone number for customer service so email is the only option. I have asked for a refund but again, no one replies. This is a highway robbery and the worst customer service I have ever experienced. Save yourself a lot of money and stress – DO NOT JOIN!!