Wells Fargo Credit Cards

My Wells Fargo Visa Card has a very high limit and the interest rate is low. Of course I pay my balance each month so there really isn't any interest. I also get cash back on my purchases. There is no annual fees as well. I would recommend this card to everyone with good credit.

I have used it all over the world. It is always accepted. The customer service is wonderful. They spend the time necessary to solve whatever problem might arise. Moreover, their anti-fraud department is extraordinary. They contact me right away if any spending appears out of the ordinary.

I liked the zero percent introductory offer for two years. I like the website, it's very easy to access and use to check balances and pay bills. I like the rewards, money back on purchases.

I've had this credit card since 1975 and have never had an issue w/ either billing or payment. I always pay off the full amount every month and there is no fee if statement amount is paid in full.

Worse bank ever to finance something through... I had something financed through them going on 4 years with no missed payments...but this was the only account I didn't have on auto draft because their system wouldn't let me register... In January of this year I called in and made a payment. Showed them the call records and everything. Somehow they messed up on their end and didn't process the payment.... Now I'm dealing with a missed payment on my credit...so after calling in I find out I couldn't register because my account was under the wrong social but they had the right social at one time because that was the only way they could put the missed payment on my credit... I've never had a missed payment in over 10 years. This is so stressful... I will never deal with this bank again...

I have now spent over 5 hours of my valuable time just trying to get a credit card issue resolved. The workflow and process are customer-unfriendly. I am changing all my accounts from Wells Fargo to an online bank that does care about CSAT.

Background: I attempted to purchase an annual gift card to Play Station Live ($60.00) and a general gift card for $50.00 on 01/30/2021 in addition to a few other items at a local name brand store. The cashier stated that the transaction amount of $165.62 could not be made using my debit card because it appeared my bank would not allow for debit purchases to buy gift cards. So she canceled the entire amount and I paid for the other purchases separately totaling $50.72.

I had a very bad experiences with the Wells Fargo credit card customer service team. A moving company robbed me over $1,000. I trusted Wells Fargo to fight for me and reported to them immediately after I learned it was a scam... Big mistakes!!!! Wells Fargo wasted my time and did nothing but telling me after two months, that the case was closed. I really feel unsafe to use their credit card. Seems like they are NOT interested in protecting our interest as what other banks do. A week ago, I decided to close this credit card. When I called to pay off the credit card, I realized I was one day late of the due date. The customer service agent assured me not to worry as he would waive the possible late charge... I trusted them again. The Credit Card was closed with zero balance. Another big mistake!!!

I had someone who is much smarter than Wells Fargo security use my card to get cash out of Gas Station ATM’s. This was in a location four plus hours from where I’m located during COVID. Wells Fargo will not credit me back the amount of money I lost. It’s a substantial amount as well. This is even after contacting their Executive Team, each one of them. Guess that $4Billion plus fine they had to pay was too much for them and they’ll make it up little by little by taking advantage of their customer base.

I have followed all the procedures and the timeframes. Called your customer service endless time but it is impossible to get a resolution. I have waited and submitted all information needed and still no resolution. With COVID it should not take 9 months to get a resolution. You need to train your customer service and hire more people so someone can answer the phone. It is unfair to hold my money for this long especially during difficult times. Listen to your client and try to help get a regulation.