Wells Fargo Credit Cards

Propel gives you a promotional period of 90 days to spend $3000. I made a payment on 6/27/2019, which cleared my bank the following day. Like previous reviewers, they are "holding" my ACH payment and denying me credit for an unspecified time, even after my bank has faxed them proof of payment as of yesterday, 7/8/2019.

They do not speak English, Wells Fargo put a charge through from a company I had cancelled the service with 4 years ago, reported the card missing so the credit card number, expiration date were changed, next year they put the same charge through. Put a block on the company making the charge, next year they put the same charge through. Each time I dispute it takes roughly 8 hours of time, multiple calls to people who do not speak English to get the charge removed.

I asked how could a charge go through with the credit card number, verification code and expiration date changed? They said they allow recurring charges to go through even if everything has changed.

I've banked with Wells Fargo since 2006 (13 years). I recently had a card cancelled for 2 missed payments -- completely my fault / accidental oversight in my bookkeeping -- which has never happened in the 13 years I've banked with them. The balance was less than $200, and I literally have 3 linked checking & saving accounts with them that could cover that balance 100x over. I even have a $650 "go-far rewards" balance more than able to cover the amount at the time of the cancellation.

I got the Wells Fargo credit card. Made my first payment of around 180. Only put gas on it then made some larger purchases. Made payment in full of about 1780. They took the money from my account as I approved since I made the payment but then placed my Wells Fargo card on hold for 15 days. This is what I was told because I'm a new customer and it was a large payment. I said, "So I get penalised for making full payments on time?!?!" In order to remove this they want proof of it coming out of my bank account. A payment is a payment. How is it you can take 180 payment no problem? That was my balance then but when my balance was 1780 and paid in full you take the money then ace my card on hold for 15 days. Poor poor service. I would never recommend this company to anyone for anything. Had them as well for mortgage and I left because of the service.

Window World offers 18 months free financing through a Wells Fargo credit card. The free part is actually only 15 months and then if you don't pay off the card, which I hadn't because I thought it was 18m and I did not receive the all important 15th-month bill supposedly stating 'end of terms', you get the 15 months interest added back (@~28%!). I paid off the initial balance immediately, though two months late, when I finally received a paper bill (auto bill pay otherwise) and now they say they'll settle for 15% interest. Window World should stop using Wells Fargo and Wells Fargo should stop ALL of their nefarious tactics from foreclosures to fake accounts!!

We signed up for a 0% interest account when we bought some furniture. Make 12 equal payments and don't get charged any interest. I noticed that I never received a bill. I set up autopay from the bank, 12 equal installments. Got the first bill, noticed there was a credit balance due, perfect! Next bill, zero issues. Third bill noticed a late fee. Apparently, they started the billing cycle the day after they received our first payment. We are paying ahead.

Rewards program can not be accessed unless you have an online acct. "Your acct. is not available" "error" or mainly their pages not accessible. Credit card sign up with a cash reward appears to be another Wells Fargo scam.

Wells Fargo allowed some hacker to submit my info for a credit card application and got approved for $10k credit line. I get hackers will do this but this bank never once called to confirm any of the information considering I don't bank there all all, ever in my life. When I called to report the fraud, they questioned me as if they didn't believe who I was but they sure as heck believed the hacker. I tried to get more information from them but the CSR said he is not able to verify my mailing address or phone number with me and that I must tell him that information in order to move on with the claim. Do you know how frustrating that is????

I have a credit card with Wells Fargo. I did not use the card and had a zero balance. Wells Fargo charged me a $25 inactivity fee. Really??? Seriously? They charged me $25 for absolutely NOTHING!!! When I tried to get the $25 charge removed they made it impossible by asking one security question after another. Now I have to go into a branch and have the charge removed. I will be closing my accounts with Wells Fargo. DO NOT DO BUSINESS WITH WELLS FARGO!!!

I opened a secured credit card with $500 with the understanding that it will be upgraded to an unsecured credit card in a few months. I paid the card on time. After two consecutive years, W/F failed to upgrade my card to an unsecured card; they keep telling me that I have to wait for a few months. At this point I called the bank and asked to close the account. The bank rep got irritated after I asked her to mail me the money left on the account. She added that I will never get a credit account with Wells Fargo. Now I have 13 credit cards including AMEX. My FICO is 809. Three years after this incident, I heard on the news that some Wells Fargo employees were involved in fraud. I will not recommend Wells Fargo bank to anyone.

I opened an account with a $12000 line of credit. I have never missed a payment. My credit score is between 716 and 720. WF reduced my credit line to the amount outstanding with no prior notification. This reduced my credit score by 20 points. The reasons given do not reflect any info in any of the credit agencies. This problem needs to be addressed since it is affecting all my other credit profiles. I have been transferred to every level of your customer service with no success.

Let me start by saying that I have banked with Wells Fargo for over 15 years, ever since one of my friends who got a job there as a teller forced me to open an account here. Everything was well for a while, but nothing special about this bank. The services at branches are mediocre, some better than the others, but bearable. My main complaint is that the customer services reps are inconsistent in giving information, it is different every time I call.

This is the WORST credit card that I ever had. They skip statement by NOT sending it to you, once the reward point is near redeem limit for $25.00, even though there were purchases made with the card, Wells Fargo stopped adding those rewards points into your account (this is illegitimate, as there were purchases on the card, they are supposed to add those points on to the account, while they did NOT do so as your rewards points is closed to redeem limit of $25, so that they do NOT need to issue the redemption!). What a scam it is. This is the WORST ever credit card ever used!

My true rating is 0 star but won't let me!!! Very new to WF credit card. Just wanted to share my experience because if I had known this earlier, I would have made better arrangement with my fund. Last Friday (2/22) I made a payment to my WF credit card balance from non WF checking account and on Saturday the fund was already credited to my card. (I thought payment process was amazingly fast!) But as of today (2/27), available credit is showing "zero." I didn't think too much of it and just thought an error so I called customer service to report the error. Expected a quick call but nope I spent an hour instead!

I had a Wells Fargo credit card but it was closed by Wells Fargo after filing a consumer complaint and continued calls. Thus, I received money in a class action lawsuit regarding this company with similar complaints. Two in fact. Today I am near completion paying off my card. I am unable to access my account online, do not receive paper bills, therefore do not have my credit account number. I have no way of obtaining this.

During a credit card dispute, Wells Fargo missed the deadline to submit documents on my behalf while arbitrating with a merchant who was charging me a 30% restocking fee for returned merchandise that came defective and not what was promised. Wells Fargo refunded me $0 of the $1800 during the chargeback for the returned merchandise, but acknowledged the merchant owed me money. I took the merchant to small claims court and during the court hearing I was given copies of arbitration documents. Noting there was no “arbitration ruling” document, I called the Dispute Resolution Department where I learned in great detail about Wells Fargo’s missed deadline which caused the merchant to win by forfeit.

I just received my credit card from Wells Fargo with 3000 dollars credit limit. After I spent 2400, they lock the account and I cannot use the credit card any longer. Even though I made a payment but still they didn't remove the account lock. When I was trying to cancel the card, they didn't want to cancel. I had enough and no more credit card from Wells Fargo because they don't know how to treat their customer.

On November 1st 2018 it became apparent my identity had been stolen after I received a several calls from financial institutions wanting to verify I had applied for credit with them. I pulled my credit report and worked my way down the list of inquiries notifying each and every one of them I had NOT applied for credit with them. All the companies (around 12) EXCEPT Wells Fargo were able to determine my claim of fraud was true and closed the accounts. To this day, 8 to 10 weeks later, Wells Fargo still has NOT closed the account and even allowed activity on the account AFTER they were notified it was fraudulent. I have sent them two letters, copies of utilities bills, police report, FTC report, my DL and several letters from the other institutions to prove the account was fraudulent and yet as of today it is still open!!!

WELLS FARGO CARD FOR FURNITURE FAIR - First of all I put taxes, shipping was paid out of pocket. I waited a month for a bill statement. A month and 3 payments later I realized the bank account I had on my bill was on to get off. I called them and told them to refund the random person's money and bill me correctly. ($305) 3 calls later and an hour of waiting on hold I was told they can't do that. I said, "It's fraud you are going to do that." When the supervisor talks to me they inform me that they will fix. They figure out a way to fix it and take the wrong account info off. I go to pay $369 out of my account. They did not take the other person's information off. I accidentally did it again to these poor people. I catch it, call them. They say, "Don't worry. It's off," and will not charge them.

I ran late on my September payment and went online to make the payment on September 25th. The online system told me what was due and I paid it. I got my payment email the next day to pay the amount I had just paid by October 20. I realized I had not only paid September but also October. The statement was through September 25th.

Overall not a great experience. Unlike American Express they are not Customer friendly. Save yourself the time energy and headache and use a brand and a card that will side with customers when there is a merchant processing error. If I could give less than 1 star I would. I will write as many negative reviews as I can to help others be aware. There is just hands down no comparison to the 5 star customer service of American Express.

Card benefits in regards to stolen phone are nonexistent. Multiple people will review your claim and not tell you the same thing. They will ultimately find the loophole (I was in Germany so my last statement was paid by a relative) which will make it invalid. I would have appreciated if on my FIRST of about 5 conversations (and multiple emails) they would have just been transparent and saved my submission of documents on multiple occasions and 2 additional trips to the Sprint store. Literally over 5 hours in total wasted for NOTHING. So disappointed. I have banked here for years and invested a lot. Consider a new bank! You are only a valued customer if you benefit them.

The amount of aggravation involved in keeping an account with these morons is unacceptable and unbelievable. The blocked charges claimed to be for my protection have repeatedly caused me problem after problem and cost me ultimately. They are always wrong and or incapable of resolving my issues related to the blocked transactions or otherwise. I have talked to numerous employees and have yet to get a satisfactory resolution over years of being patient. I’m done forever with these jokers.

In order to rebuild my credit, I chose to open a Secured Credit Card. Wells Fargo was the best choice for me, with a minimum collateral payment of $300. I opened the card a year ago, paid in full and on time every month, and the Wells Fargo payment is always debited from my checking account a few hours later without issue. Yet it takes Wells Fargo a full week to allow my credit limit to return.

Personally would not bank with Wells Fargo if it wasn’t for the fact that Bob’s Furniture directly uses them to open their credit card lines. What they DON’T mention to you clearly is there is no type of grace period for your late payment. Late charge is assessed one day after payment is not made on the due date. Also when requesting for a one time courtesy fee waiver (mind you I’ve paid every bill on time and facing a temporary hardship being a new mother with a sick baby) they refused and claimed they are unable to do so because apparently you have to ask for a late charge waiver within 7 days with a payment. In addition to that, to get transferred to a supervisor to be told it’s not 7 days but 4-5 days. No wonder there’s so many bad reviews about this place! Absolutely no customer service excellence experienced whatsoever. Can’t wait to pay this thing off and close my account.

Hello, I've been a customer for Wells Fargo bank for a few years now. Although, I stayed after hearing how they were opening unauthorized credit cards accounts to bring up their numbers. I've been a loyal customer but as it turns out, you are just another number to them. So here my experience with Wells Fargo bank. Yesterday, my account went overdraft for an online purchase for the amount of $-4.65 in the morning or something like that and I was $35 and then another one for $11.79 with another $35 in fees.

Be very careful with this"Friendly Bank", want overdraft protection you will get a credit card. Want a line of credit you will get another credit card and get charged $150 a year for it. Want to get charged extra for depositing cash, this is your bank. They will also let you withdraw more money than is in your account and not say a word, is that so they can charge your credit card and collect a fee, $20 plus interest on the card. This may not be all Wells Fargo banks but it is mine and as one teller told me I don't make the rules. Tried to close this account, but now a charge has been added to my zero balance so I can't close it until I pay that as well and wait 4 days for it to post. Waiting for the next fee to show up before the 4 days are up.

We called and asked for a card for my husband on my account but they opened a new acct in his name unbeknownst to us. We received the card and used it on vacation. I paid off my card assuming it was taken care of then we received a past due notice so I called them and they said we were all paid off. Then I received a 60 days past notice and called again. This time the representative asked for the acct number and we discovered what they had done. We paid it off immediately but my husband's credit shows a past 60 days and the card closed by the creditor. They refuse to correct his credit

The customer service is horrible...they claim you can sign up for notifications but you NEVER get notifications. Account goes negative, card gets blocked and they charge you fees for Everything. Do not choose this bank! Better off with a credit union or Bank of America.

I would not recommend this bank. There is no customer loyalty. I was a customer from 2013-2018. For approximately 5 years I never missed a payment. After I suddenly lost my job, I was unable to make payments for a period of three months. I made a good faith payment and openly communicated with Wells Fargo about my situation. Immediately after finding another job I told them when they could expect payment. The day before payday (which is when I told them they could expect the payment) they permanently closed my account. I was told by a customer service representative that when the account was current I could call back to get it reopened. I did so and was told by a manager, Jennifer, that there was no way to re-open an account that was closed due to delinquency. They would not reopen the account.