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Neutrogena

Neutrogena

 3.6/5 (128 ratings)
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  • 1 stars

About Neutrogena

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Overall Satisfaction Rating

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Neutrogena Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Nov. 3, 2021

I can’t believe there is no warning in the label. I got a severe reaction every time I applied it—swollen eyes, skin irritation around my eyelids and below my eyebrows, and pain! At first, I was going crazy trying to figure out what was causing my allergic reaction (makeup products, face cleanser, and so on). I even went to an eye doctor. But after removing everything, I tried using this only and I still got the reaction. I do not recommend this product at all.

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Rated with 1 star
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Verified Reviewer
Original review: Oct. 3, 2021

I purchased a face wash and eyeliner from Neutrogena, and was strongly influenced to do so based on the super positive reviews. The eyeliner was dry and clumpy and the face wash caused me a lot of irritation and dryness. The company reached out to me to review these products, so I gave each about 2 stars and explained what I didn’t like about them in a polite and honest way. Neutrogena wrote me back that they will not post either review. Now I’m understanding why I only saw positive reviews about their items. What a dishonest company.

2 people found this review helpful

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    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 5, 2021

    I had acne on my jawline, I used the Neutrogena face wash for three days and the bumps seem to start the diminish. I used it morning and night like the directions say. After using it for 3 day, I woke up 4th day and my face felt itchy. My face also felt really tight and dry, so I go look in the mirror and my face and eyes are swollen. My eyes look as if a bumblebee stung my eyes overnight almost swollen shut!! I am going to get ** to see if it will help since I am going on vacation tomorrow. My face looks horrible! This is a disaster!!

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    Rated with 1 star
    Verified Reviewer
    Original review: April 1, 2021

    I brought the product thinking that it was going to be a great product. I Used the product 2 days straight. 2 Days later my face was on fire, itching, and irritated. I had to wash my face repeatedly and plaster it with Vaseline. And I didn't select the star. That one star can be for the smell.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: March 8, 2021

    This face wash is horrible. I only used it once but within 10 minutes of using it my whole entire face, neck and ears starting itching badly. Now it’s day two and I’m still itching. It feels like I walked into a spider’s web or like something is crawling across parts of my face. I also feel tightness and I have splotches of red patches on my face and neck. This product should be banned!!

    12 people found this review helpful
    Rated with 2 stars
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    Verified Reviewer
    Original review: Jan. 11, 2021

    I like how they incorporate skincare acids in their products. I loved the texture & smell, but it burned my face badly. It looked as though I had a sunburn for a few hours after use. When I tried to write a review on their website, I got an email soon after telling me my review was declined.

    11 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 29, 2020

    My mother bought me Neutrogena deep wash face cleaner for Christmas. I used it last night and after I was done my face started burning. When I woke up this morning my face is swollen. I just read up on people using neutrogena products that this also happened to. I will never use this brand again.

    10 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Oct. 27, 2020

    I used Neutrogena Pink Grapefruit Facial Cleanser on Saturday night. I woke up Sunday morning and my eyes were almost swollen shut, and my face was burning. It is now Monday night and I am still experiencing the same issues. I have taken multiple allergy medications with no result. I do not have sensitive skin, and have never experienced a reaction like this before. I am not using any other medications on my skin. Do not use this product.

    13 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 17, 2020

    I use nothing but Neutrogena products. Very please with moisturizer, foundation, and sunblock. All apply easily and completely and work very well.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 3, 2020

    Excellent product line. Products for all kinds of skin care - dry to anti-aging. Mascara is only one I am able to use; others dry my eyes out. No added perfumes.

    4 people found this review helpful
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    Neutrogena author review by ConsumerAffairs Research Team

    Founded in 1930 as the cosmetics company Natone, Neutrogena is today part of the Johnson & Johnson Conglomerate, which bought the independent company Neutrogena in 1994. The company is known for being dermatologist recommended, and their product line includes skin care, cosmetics and sun care.

    • Great for acne-prone skin: Neutrogena is best known for solving acne problems for men and women. They have moisturizers, cleansers, kits and cosmetics for facial and body acne.

    • Widely available: Consumers can buy Neutrogena products online or in most major drugstores and pharmacies. Price conscious consumers can enjoy an extra discount and coupons when they sign up for Neutrogena’s email newsletter.

    • Anti-aging: Women who are concerned with the appearance of their skin as they age can shop for a wide range of anti-aging products on Neutrogena’s website. Choose the product that works best for your anti-aging concern, whether it’s wrinkles, defense, pore refining, toning or microdermabrasion.

    • Free shipping and returns: Consumers can enjoy free shipping on all Neutrogena orders placed directly from the company’s website that are $25 or more. Enjoy a full refund (minus shipping costs) for items returned within 30 days of the shipping date.

    • Active Facebook community: Neutrogena’s Facebook page is very active, and the company posts information about skin-related topics, such as skin cancer and acne. They respond publicly and privately to consumer questions and complaints.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Neutrogena Company Information

    Company Name:
    Neutrogena
    Website:
    www.neutrogena.com