Mary Kay Cosmetics

Mary Kay Cosmetics

 3.8/5 (196 reviews)

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Overall Rating3.8 out of 5
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About Mary Kay Cosmetics

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Mary Kay Cosmetics Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: May 24, 2023

Stacey ** is amazing at making everyone feel beautiful! My daughter and I did a makeover. It is was so much fun! She has also taught my daughter about natural look for her pageants as well. I appreciate her knowledge and friendship!

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Verified Reviewer
Original review: April 17, 2023

I am a consultant with Mary Kay, and I placed an order that met the minimum requirements to get the 50% off discount. The order I place subsequent to that did not receive the discount, which is common, but I did not notice until after I placed the order. Customer service would not refund what they owed me as the difference, but instead required me to place another order, with products I did not need, using the credit. This was absolutely unacceptable. The customer service representative also did not care that I was displeased.

2 people found this review helpful

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    Verified Reviewer
    Original review: Feb. 9, 2023

    If you have sensitive skin, I personally do not recommend this makeup. My experience was that I was getting old makeup and not new "fresh" makeup. I am older but had red spots all over my face, hands and arms. I ended up in the hospital for 6 days with 2 antibiotics and steroids. I can't say I do NOT like Mary Kay, but I never had an issue with my face until I used Mary Kay.

    3 people found this review helpful
    Verified Reviewer
    Original review: Aug. 20, 2022

    You need to reconsider your packaging for environmental reasons. I received 2 tiny plastic tubes of gel blush (that I love). BUT it came in a box 10 inches x 7 inches and a 4 inch height with a million noodles. Could have been sent in a small envelope with 2 stamps. Had trouble finding the product in all that packaging.

    3 people found this review helpful
    Verified Reviewer
    Original review: May 19, 2022

    Love their products!! My face looks and feels amazing, I am 46 years old and people think I am no older than 38. I am loving it. Best customer service, my consultant is always amazing at working her small business. Never have a problem. If I do not like something, I have never had an issue with returning it.

    5 people found this review helpful
    Verified Reviewer
    Original review: Feb. 7, 2022

    Horrible experience. They could care less. Tried to cancel 7 different ways. Called corporate. Buyer beware. They add products to cart and overcharge. If you order products you don't receive them. Run run run.

    11 people found this review helpful
    Verified Reviewer
    Original review: Oct. 6, 2021

    I ordered Mary Kay on August 23, 2021 for a September 17th wedding. The order was processed by Consultant August 28th and money removed from account August 30th. It is now October 6th with no products and no refund. I spoke with my Consultant several times, emailed Mary Kay with no reply and spoke to 2 Representatives. The Representatives won't issue me a refund because "that is the Consultant's responsibility". I have not received my order after several inquiries, emails and calls. This is the second time I had to pester Mary Kay for my order. So 43 days, $150 out and still no product or refunds. You can bet your ** I'm taking my business elsewhere.

    36 people found this review helpful
    Verified Reviewer
    Original review: July 8, 2021

    I purchased this product about four weeks ago. I used it twice that week and on the second day I noticed white spots around my lips my cheek and my jaw. It has been four weeks and no improvement. I have gone to doctors, dermatologists etc. No luck my face has been discolored for almost a month and no improvement. Now it started to itch and burn with any moisturizer.

    30 people found this review helpful
    Verified Reviewer
    Original review: July 1, 2021

    From the start I should have known creams that felt very heavy were not a good idea!! During my facial the consultant seen that my face was broken out and red, but she continued to say to me my skin needs to adjust to it, I believed her, I bought the Timewise set. I was very excited to try something new! So Day 1 redness burning-day 2 redness burning rash, day 3 burning burning I burning!! I sent my consultant a text. I was ignored for about 4 days.

    I finally text her again and said, "Please I would like a return. My skin on fire." She replied, "I'm sorry I've been busy." Hmm ... but I felt she didn't give two dams about my skin, days went by and now I'm being ignored for my refund?!?! At this point I'm over. I told her, "I do not want anything from Mary Kay. I want full refund!" I feel if I was taking into consideration I would have handled it better! Now I'm irritated and tell my friends don't buy from MK. Seems they are too much into themselves and that pink Cadillac!

    35 people found this review helpful
    Verified Reviewer
    Original review: May 17, 2021

    I have been using this product line 3 months. I also purchased the timewise foundation to get the full affect of the regimen. I have never been more satisfied with any product. It was a process of self discipline using it on a strict routine but I would recommend it to anyone with any kind of skin problems. It's did miracles to my rosacea!

    23 people found this review helpful
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    Mary Kay Cosmetics author review by ConsumerAffairs Research Team

    Mary Kay Ash was an entrepreneur who launched her cosmetics company Beauty by Mary Kay in 1963. Her skincare line for men launched in 1964. Today, three and a half million Mary Kay independent consultants are empowered to sell products online and in person to make a commission and receive discounts on their own Mary Kay products.

    • Virtual makeover app: Use Mary Kay’s virtual makeover app, available on the Apple app store, Google Play and the Amazon app store, to get a realistic portrait of how their products will look on you. Virtually test out different shades of eyeshadow, lipstick and more with no risk.

    • Resources: Mary Kay’s online resources include videos and articles that offer beauty advice. Learn ideas for beauty on a budget, tips for every skin tone and more on Mary Kay’s website.

    • Social responsibility: Mary Kay is committed to positively impacting the world with their recycling initiative, sustainability initiative and commitment to ending domestic violence around the world with their “Don’t Look Away” campaign.

    • Personalized attention: Shopping with a Mary Kay beauty consultant gives consumers personalized, individual attention that will help them find the best products for their skin. Shop with a Mary Kay consultant who you know, or find one near you on Mary Kay’s website.

    • Full range of products: Find a full range of fragrances, cosmetics and skin/sun care  products on Mary Kay’s website. Your Mary Kay consultant can help you with all of your skincare needs, from eyeshadow to sunscreen.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Mary Kay Cosmetics Company Information

    Company Name:
    Mary Kay Cosmetics