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Mary Kay Cosmetics

Mary Kay Cosmetics

 3.2/5 (152 ratings)
  • 5 stars
    30
  • 4 stars
    39
  • 3 stars
    40
  • 2 stars
    22
  • 1 stars
    21

About Mary Kay Cosmetics

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Overall Satisfaction Rating

  • 5 stars
    30
  • 4 stars
    39
  • 3 stars
    40
  • 2 stars
    22
  • 1 stars
    21

Mary Kay Cosmetics Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer
Original review: May 17, 2021

I have been using this product line 3 months. I also purchased the timewise foundation to get the full affect of the regimen. I have never been more satisfied with any product. It was a process of self discipline using it on a strict routine but I would recommend it to anyone with any kind of skin problems. It's did miracles to my rosacea!

4 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Feb. 16, 2021

I'm glad I've used Mary Kay for a long time now; otherwise, I'd be swayed by the earlier reviews. When I get facials at professional salons, I'm always told that it shows that I use a skin care regimen. In fact, I've been asked what products I use, because the products at the more expensive salons haven't worked for some of the estheticians. I'm 52 and I don't have bags under my eyes. I have not had any work done. Something in their skin care products is working.

19 people found this review helpful

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    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 17, 2020

    Mary Kay's cosmetic products not only look great on, but they feel weightless and natural. The selection of colors and formulas is for all skin types and shades.

    31 people found this review helpful
    Rated with 4 stars
    profile pic of the author
    Verified Reviewer
    Original review: Oct. 5, 2020

    The brand is a affordable. And compared with supermarket products are good. Anti-aging are very good and also their consultants always help their customers and try to do their best.

    20 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 2, 2020

    I have a skin allergy. Mary Kay has a line of makeup and skin care products which I am able to effectively use to keep my skin healthy and achieve the look I want.

    17 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 19, 2021

    Wow! I see so many bad and relatable reviews on Mary Kay Cosmetics. So I now understand that they've all been giving me the runaround intentionally. I purchased their face/makeup products and I now have such a bad skin rash! The consultant Aimee Michelle ** and her recruiter Yvonne are just not professional. They verbally attacked me when I went to return the products. They insisted to film my body to get proof of my rash. Finally, I left with the products and no refund. They wanted to take the products but not refund my money.

    I spoke to Nadia, Amanda the supervisor, Elena and none of them have done better than say how deeply sorry they are for my experience and how I am getting a refund in the following hours. This has been going on since January 15th and we are the 19th 2021. I started to use these products Dec 15th 2020 and reaction started few days later. I filled out all the forms they sent and they acted surprised like their products have never given anyone rash or allergies so they said they have to do a lab test. Well I'm definitely taking legal action. If other customers have been easy on them, they will definitely hear more about me.

    12 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Oct. 4, 2020

    I like Mary Kay's foundation, they do not have lipstick that's my color, plus it doesn't stay on. Lipstick is the hardest to find that looks good on me for my age.

    7 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Aug. 20, 2020

    I have spent approx 3 hours of my life trying to get a refund from Mary Kay because their consultant is awful. Paid with debit card but they insist on mailing a check! Still no refund after 2 MONTHS of calling. Consultant I used is a scammer!

    27 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Aug. 17, 2020

    I ordered 2-Ultimate Black Mascara directly from the official Mary Kay website. I received the product timely. The product was expired with a manufacture date of January 8, 2000. I emailed the Mary Kay representative several times and did not get a reply. I emailed Mary Kay website directly and received a reply they received my email and had 3 days to respond back. No response back has been provided. I called the customer service telephone number several times with just being put on hold.

    I finally returned the expired product via mail requesting a replacement. Of course, no reponse back, no fresh product replacement, nothing. Just took my money and sold me product I cannot use. I have bought Mary Kay product via eBay and received expired product. I thought buying direct from their website would guarantee fresh product. I was wrong. Mary Kay claims to guarantee their product and customer satisfaction. It has been over a month and I have received no response. I love Mary Kay product and used them for years. Will never again buy Mary Kay and make sure people know it.

    31 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: July 10, 2020

    I have been to a couple Mary Kay cosmetic parties. I always received the free samples of the Time wise age minimize 3d eye cream. Love it, smells wonderful works great. I ordered for the very first time the full size exact product. It took over 2 weeks to receive it. The first one they sent never arrived and never got a tracking number when the product was shipped so the sent another still took 2 weeks to get it. Started using it and it's not the same as the samples. Doesn't work or smell as good as the samples. Very disappointed, first and last time ever purchaser. Will never buy from Mary Kay products again.

    29 people found this review helpful
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    Mary Kay Cosmetics author review by ConsumerAffairs

    Mary Kay Ash was an entrepreneur who launched her cosmetics company Beauty by Mary Kay in 1963. Her skincare line for men launched in 1964. Today, three and a half million Mary Kay independent consultants are empowered to sell products online and in person to make a commission and receive discounts on their own Mary Kay products.

    • Virtual makeover app: Use Mary Kay’s virtual makeover app, available on the Apple app store, Google Play and the Amazon app store, to get a realistic portrait of how their products will look on you. Virtually test out different shades of eyeshadow, lipstick and more with no risk.

    • Resources: Mary Kay’s online resources include videos and articles that offer beauty advice. Learn ideas for beauty on a budget, tips for every skin tone and more on Mary Kay’s website.

    • Social responsibility: Mary Kay is committed to positively impacting the world with their recycling initiative, sustainability initiative and commitment to ending domestic violence around the world with their “Don’t Look Away” campaign.

    • Personalized attention: Shopping with a Mary Kay beauty consultant gives consumers personalized, individual attention that will help them find the best products for their skin. Shop with a Mary Kay consultant who you know, or find one near you on Mary Kay’s website.

    • Full range of products: Find a full range of fragrances, cosmetics and skin/sun care  products on Mary Kay’s website. Your Mary Kay consultant can help you with all of your skincare needs, from eyeshadow to sunscreen.

    by ConsumerAffairs Research Team

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Mary Kay Cosmetics Company Information

    Company Name:
    Mary Kay Cosmetics
    Website:
    www.marykay.com