Mary Kay Cosmetics

I'm shocked to read so many negative reviews. I had a great experience with the product. I first used the normal/dry TimeWise Miracle 3D set, and I noticed an instant difference in brightness and cleanliness. Then I started getting some acne. My consultant advised I try the combination/oily formula instead (I exchanged it all for free). It's been two weeks, the acne is gone, and I get regular compliments on more even skin tone, less redness, more radiance, and just better confidence in myself, too. Love it. My advice is, if you have a bad consultant, that isn't the company failing you, it's the consultant. It's worth finding a consultant you trust, who will work with you on returns and refunds if you need them, and someone who will work with you and your particular skin care needs.

I have been faithfully using Mary Kay products for over 25 years and I will never use another product. I'm turning 50 this year and I get many compliments on how young I look and that my skin looks wonderful. People think I'm in my younger 30's. I've tried other product lines and in comparison, they were too harsh, heavy, stinky, or just not for me. I've been to places with my sons and have been mistaken for their sister, which makes me feel great. I believe in the Mary Kay products and know that they continue to improve them. Just like technology, products are constantly changing; same for Mary Kay. I will say, as a Beauty Consultant, the products are not for everyone. People get used to a product and then the company changes it. Unfortunately, changes are not always better and we lose customers. If products are returned to me, the customer will receive a 100% refund.

I attended a Mary Kay party many years ago...probably in the 80's! One of my friends decided to host it for a friend of hers that was beginning her business. I knew from the beginning that this was to be an instructional facial as the consultants have a "no customer contact" clause in their agreement. I figured that was fine because I wanted to be able to learn how to apply the products anyway.

I have used Mary Kay skin care products for the past three years consistently. I have seen a definite improvement in my skin overall as well as enjoyed getting more compliments on looking younger. Consistency is definitely key when it comes to taking care of your skin. I highly recommend the skin care products. The cosmetics can be subjective with everyone having a favorite but the supplements in Mary Kay are some of the best in the industry. From the charcoal mask, to the glycolic peel, to the microdermabrasion set and bio cellulose mask -- all of these amazing products allow for a spa-like experience at home at a more affordable cost. I will be a Mary Kay products user for life!

I have a twelve year old daughter that was struggling with acne. I took her to the dermatologist and they gave her a cream as they felt it was temporary, but that didn't work. I decided to buy the Clear Proof line as a recommendation from a consultant, I was a bit skeptical at first since I hear most acne treatments dry out the face and more. Well I'm happy to report this was not the case, after 2 weeks of consistent use her face started to look much better and in 4 weeks they were gone. Her skin is very soft and well moisture. I couldn't be more happy with the results.

Mary Kay has often discontinued products I love, but no love is worth the torture and death of animals. It has come to my attention that Mary Kay, which had previously discontinued testing its products on animals, has resumed this cruel practice. My experience with the company has certainly had its ups and downs over the decades, but this is the end of the relationship. The reason for the reversal is money, love of money, which, as they say, is the root of evil.

I made an order from Mary Kay. And mistakenly chose the wrong shade of foundation. I wrote to them immediately about this and I was advised to return the order however, I was shocked when I was told that they can not exchange the product to the shade I wanted. Because I supposed to have a check before placing the order. I admitted to them that it was an honest error but they refused to help. All the products were returned to them as they were posted to me, unopen, and unused. Within the 30 days specified in their policy. What kind of organisation is this that refused to abide by their own policy. This is shocking! They claim to be empowering women. What kind of empowerment is this?

After 20 years of using the Timewise cleanser and moisturizer, which I loved, I am now leaving Mary Kay. Just tried their new Timewise and the feeling, and the burning was so awful, I tried to wash it off my face. Why in the world would they change a good thing. Contacted my consultant and told her to pick it up and give me a refund. Goodbye Mary Kay!

I was an Independent Consultant for several years and prior to that I had used these products for years. However when they changed their formula I got chemical burns on my face. I sent in a lot of documentation and was given the run around. I can’t and won’t back a company whose products literally burn my skin and cause lasting skin issues. My eyes remain dry and very sensitive now since these chemical burns. I did see my ophthalmologist and medical doctor. I also quit selling because if it did that to my face and skin I sure don’t want it doing that to my customers. What was once a brand that couldn’t be beat is now worse than ever now. Our founder is probably turning over in her grave now since the company she worked so hard to build up has went down the drain with quality.

I had no trouble with the original Timewise formula. Unfortunately, the new 4-in-1 formula broke my face out and left my skin feeling unclean/sticky. I also did not like the new scent. I’ve been using Mary Kay for years, but I’m sad to say that I will have to find a new product.