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Mary Kay Cosmetics

Mary Kay Cosmetics
Overall Satisfaction Rating 3.32/5
  • 5 stars
    63
  • 4 stars
    60
  • 3 stars
    78
  • 2 stars
    30
  • 1 stars
    26
Based on 257 ratings submitted in the last year

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    Mary Kay Cosmetics Reviews

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    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 1, 2019

    I have used Mary Kay cosmetics for over 40 years. I am now 78 years old and do not any wrinkles save for a few lines around my mouth. Mary Kay has a wide range of products targeting dry, combination, and oily skin that seem to work for everyone.

    49 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 28, 2019

    All other makeup makes me break out, I have no issues with Mary Kay. They are a good value for the money and it lasts a long time so you always feel you are getting your money's worth. I have tried others. They don't compare.

    14 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer
      Original review: Oct. 19, 2019

      This company has a wide variety of products. I have been using them for years & receive numerous compliments regarding my face. People ask what products I use. The MaryKay representative is always very knowledgeable, helpful & willing to take back or exchange anything that may not be working for you. She is also willing to spend time with you selecting the best product for you.

      31 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: July 10, 2020

      I have been to a couple Mary Kay cosmetic parties. I always received the free samples of the Time wise age minimize 3d eye cream. Love it, smells wonderful works great. I ordered for the very first time the full size exact product. It took over 2 weeks to receive it. The first one they sent never arrived and never got a tracking number when the product was shipped so the sent another still took 2 weeks to get it. Started using it and it's not the same as the samples. Doesn't work or smell as good as the samples. Very disappointed, first and last time ever purchaser. Will never buy from Mary Kay products again.

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: April 28, 2020

      I have used Mary Kay for over 30 years. I ordered a new set of Timewise and was shocked at the perfume smell. I have very dry skin and the only thing ever worked on my skin was Mary Kay. I washed my face with the cleanser and my face burned and when my skin dried felt like it was going to crack. I applied the night cream and wow my face turned red and burned like anything. What is wrong with these people? Next morning same thing. I threw it in the trash. Goodbye Mary Kay. More money and horrible product. Sad. If there was a -15 I would give it that as a rating.

      32 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 15, 2020

      I needed to return a product and the consultant they assigned me to told me to send pics of the product. I did that and explained why I wanted to return the product. She basically ignored me after that. I called the Mary Kay customer service line. Less than helpful. They told me they will reach out to her and she would contact me in 2 business days. Nothing. I then sent a email to Mary Kay with all info, pics of product, copy of emails to my so-called consultant. They asked for more info, which I provided. It’s been a week and nothing. Do yourself a favor and go to an actual store/make-up counter with a real consultant who wants you to be happy with their product. Mary Kay should be ashamed of themselves.

      31 people found this review helpful
      Rated with 2 stars
      profile pic of the author
      Verified Reviewer
      Original review: Feb. 4, 2020

      Had tried products in the past, they were ok. Nothing special. Eyeshadow pigmentation disappointing. Not much of a variety. Prefer other brands. Won a “free microdermabrasion facial” “pampering session” from a local restaurant, definitely wasn’t expecting to show up to a sales pitch, trying to be recruited as a rep and the facial being pea sized product I’d put on myself. To call that a microdermabrasion facial is laughable. Nothing pampering about trying to be sold a ton of expensive skincare products you don’t need and being hammered about joining the sales team. I do love makeup but was only shown 1 eyeliner and 4 eyeshadows. And even with a $25 gift certificate still paid $7 for 1 liquid shadow and eyeliner pen.

      23 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 16, 2019

      Terrible customer service! Called to cancel an order. Was told "cross your fingers" to see if they could cancel the order. I have been a consultant for two years and I have never been this disappointed! Customer service rep was very dismissive. I ask for a supervisor and was transferred to a voicemail without being told I was being transferred to a voicemail. Was also told that NO refunds are given and I cannot exchange the products for something else. Will be sharing this experience with anyone who is interested in Mary Kay. I have never had anything bad to say about Mary Kay and actually promoted all products for the last two years. I will never do that again and I will actually encourage people to stay away from this brand from now on since this was the experience I had. I cannot stand by a brand that does not even have compassion for the people that sell it. What a joke!

      21 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Dec. 16, 2019

      I have been with the Mary Kay company for 17 years as an Independent Beauty Consultant. In that time I have seen many changes to the product line and many price increases with those changes. I have always been able to roll with the changes however with this new foundation line, I can't even begin to tell you all of the problems encountered by myself and my customers. First of all, you have to go through endless samples to even narrow it down to find a few possibilities. Every shade is so very specific that if you get the slightest tan, you have to change your entire shade. It's virtually impossible to find your shade without cutting open endless sample packets because they don't at all match the shades in the Look book.

      The old formulas were simple and the sample packets had a see-through window to assess color. Whoever came up with this new foundation idea has created a nightmare for me and my customers. So if you are not annoyed enough, now MK has about a hundred new numbers of shades and lists them in N, W, and C. It's all just too much! I think this may be the end of my Mary Kay career.

      29 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 10, 2019

      The minutes I put the day and night cream on my eyes started burning then the itching. I am sitting at my desk and my coworkers ask me, "What's wrong with your face." My face was red and I had welts under my eyes. I use Mary Kay's year ago and had no issues. I cannot use these products anymore.

      38 people found this review helpful
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      Mary Kay Cosmetics author review by ConsumerAffairs

      Mary Kay Ash was an entrepreneur who launched her cosmetics company Beauty by Mary Kay in 1963. Her skincare line for men launched in 1964. Today, three and a half million Mary Kay independent consultants are empowered to sell products online and in person to make a commission and receive discounts on their own Mary Kay products.

      • Virtual makeover app: Use Mary Kay’s virtual makeover app, available on the Apple app store, Google Play and the Amazon app store, to get a realistic portrait of how their products will look on you. Virtually test out different shades of eyeshadow, lipstick and more with no risk.

      • Resources: Mary Kay’s online resources include videos and articles that offer beauty advice. Learn ideas for beauty on a budget, tips for every skin tone and more on Mary Kay’s website.

      • Social responsibility: Mary Kay is committed to positively impacting the world with their recycling initiative, sustainability initiative and commitment to ending domestic violence around the world with their “Don’t Look Away” campaign.

      • Personalized attention: Shopping with a Mary Kay beauty consultant gives consumers personalized, individual attention that will help them find the best products for their skin. Shop with a Mary Kay consultant who you know, or find one near you on Mary Kay’s website.

      • Full range of products: Find a full range of fragrances, cosmetics and skin/sun care  products on Mary Kay’s website. Your Mary Kay consultant can help you with all of your skincare needs, from eyeshadow to sunscreen.

      by ConsumerAffairs Research Team

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Mary Kay Cosmetics Company Information

      Company Name:
      Mary Kay Cosmetics
      Website:
      www.marykay.com