Mary Kay Cosmetics

I have used Mary Kay cosmetics for over 40 years. I am now 78 years old and do not any wrinkles save for a few lines around my mouth. Mary Kay has a wide range of products targeting dry, combination, and oily skin that seem to work for everyone.

All other makeup makes me break out, I have no issues with Mary Kay. They are a good value for the money and it lasts a long time so you always feel you are getting your money's worth. I have tried others. They don't compare.

This company has a wide variety of products. I have been using them for years & receive numerous compliments regarding my face. People ask what products I use. The MaryKay representative is always very knowledgeable, helpful & willing to take back or exchange anything that may not be working for you. She is also willing to spend time with you selecting the best product for you.

I have been to a couple Mary Kay cosmetic parties. I always received the free samples of the Time wise age minimize 3d eye cream. Love it, smells wonderful works great. I ordered for the very first time the full size exact product. It took over 2 weeks to receive it. The first one they sent never arrived and never got a tracking number when the product was shipped so the sent another still took 2 weeks to get it. Started using it and it's not the same as the samples. Doesn't work or smell as good as the samples. Very disappointed, first and last time ever purchaser. Will never buy from Mary Kay products again.

I have used Mary Kay for over 30 years. I ordered a new set of Timewise and was shocked at the perfume smell. I have very dry skin and the only thing ever worked on my skin was Mary Kay. I washed my face with the cleanser and my face burned and when my skin dried felt like it was going to crack. I applied the night cream and wow my face turned red and burned like anything. What is wrong with these people? Next morning same thing. I threw it in the trash. Goodbye Mary Kay. More money and horrible product. Sad. If there was a -15 I would give it that as a rating.

I needed to return a product and the consultant they assigned me to told me to send pics of the product. I did that and explained why I wanted to return the product. She basically ignored me after that. I called the Mary Kay customer service line. Less than helpful. They told me they will reach out to her and she would contact me in 2 business days. Nothing. I then sent a email to Mary Kay with all info, pics of product, copy of emails to my so-called consultant. They asked for more info, which I provided. It’s been a week and nothing. Do yourself a favor and go to an actual store/make-up counter with a real consultant who wants you to be happy with their product. Mary Kay should be ashamed of themselves.

Had tried products in the past, they were ok. Nothing special. Eyeshadow pigmentation disappointing. Not much of a variety. Prefer other brands. Won a “free microdermabrasion facial” “pampering session” from a local restaurant, definitely wasn’t expecting to show up to a sales pitch, trying to be recruited as a rep and the facial being pea sized product I’d put on myself. To call that a microdermabrasion facial is laughable. Nothing pampering about trying to be sold a ton of expensive skincare products you don’t need and being hammered about joining the sales team. I do love makeup but was only shown 1 eyeliner and 4 eyeshadows. And even with a $25 gift certificate still paid $7 for 1 liquid shadow and eyeliner pen.

Terrible customer service! Called to cancel an order. Was told "cross your fingers" to see if they could cancel the order. I have been a consultant for two years and I have never been this disappointed! Customer service rep was very dismissive. I ask for a supervisor and was transferred to a voicemail without being told I was being transferred to a voicemail. Was also told that NO refunds are given and I cannot exchange the products for something else. Will be sharing this experience with anyone who is interested in Mary Kay. I have never had anything bad to say about Mary Kay and actually promoted all products for the last two years. I will never do that again and I will actually encourage people to stay away from this brand from now on since this was the experience I had. I cannot stand by a brand that does not even have compassion for the people that sell it. What a joke!

I have been with the Mary Kay company for 17 years as an Independent Beauty Consultant. In that time I have seen many changes to the product line and many price increases with those changes. I have always been able to roll with the changes however with this new foundation line, I can't even begin to tell you all of the problems encountered by myself and my customers. First of all, you have to go through endless samples to even narrow it down to find a few possibilities. Every shade is so very specific that if you get the slightest tan, you have to change your entire shade. It's virtually impossible to find your shade without cutting open endless sample packets because they don't at all match the shades in the Look book.

The minutes I put the day and night cream on my eyes started burning then the itching. I am sitting at my desk and my coworkers ask me, "What's wrong with your face." My face was red and I had welts under my eyes. I use Mary Kay's year ago and had no issues. I cannot use these products anymore.