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FragranceNet.com is an online perfume retailer that sells men’s and women’s fragrances as well as skin and hair care products. FragranceNet.com has more than 17,000 different perfumes to choose from. It also has a perfume subscription program with plans that start at $9.95 per month.
Overall Satisfaction Rating
- 5 stars129
- 4 stars96
- 3 stars66
- 2 stars39
- 1 stars350
- Large inventory
- Brand name products
- Free delivery on $59+
- No returns on some products
FragranceNet is a popular option for people who want luxury beauty products at discounted rates. It’s an independent retailer and offers discounts of up to 80% off department store prices.
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I placed an order for 2 bottles of cologne which is a Christmas present for my Daughter. The order was placed on 12/8/20. My charge card was billed. According to the tracking information the items were shipped on 12/8/20. I have not received my order which according to tracking on the FedEx the product was delivered to Northport Fl on 12/12/20 not to my address is in Sarasota Fl. I have made 5 attempts to contact this company to no avail. Christmas is 7 days away. I am upset and saddened by this company. It may be the faulty delivery to an incorrect address but this is not my problem!! I need my order before Christmas or I want to be fully reimbursed for the order never received.
Do not waste your money on this site. I bought a bottle of perfume from this company that I’ve been wearing for a number of years. When the perfume is sprayed on my body the smell does not last, nor does it smell like what I am used to wearing. I’ve sprayed the perfume on a article of clothing to see if it would last on that. The next day the clothing smelled of alcohol. I’ve wasted my money and time on this company. I repeat DO NOT PURCHASE FROM THIS COMPANY! Bad business.
I placed an order of a La Prairie product on Dec 1st, 2020. The money was taken out of my account but never received the product. I've trying to contact the company since and no response. I opened a claim with PayPal against this company and I will take any measures possible to process and have this company highly fined for FRAUD.
I am a cologne connoisseur, I have been since a kid and I'm very familiar with fragrances. I recently bought 3 colognes from fragrance.net recommended from a friend of mine because of their low prices..Boy oh boy was this a horrible buy. They are all alcohol and water based, the scent is there but won't last 20 min. They should be shut down for stretching out scents and selling them as if you're getting authentic cologne.
I ordered a tester bottle of Juicy Couture. I'm not sure what this company sent me but it is most definitely not that! I want to send it back for a refund but they won't answer the phone or my email. I have attached a picture so that you can see what I am talking about. I wear this perfume every day and have a bottle here currently. What they sent me is some off-brand knock off that smells horrible.
Worst service ever! Not trustworthy. Six days went by after ordering two items, I noticed it didn't ship, so I contacted customer service. They informed me that my items were no longer in stock and they had no idea when they will be back in stock. The items I ordered were available for purchase on their website for FOUR days after I placed my order. As soon as the order was canceled the items were available for purchase on their website, but the price was higher. They lied to me, canceled my order, and raised the price! I'll never buy from FragranceNet again and advise others to do the same.
I ordered a lotion and perfume set Lalique Amethyst but after smelling it I knew instantly it was a fake. Next to no scent and bottles look different. Don't advertise as real when you know some of your products are fake.
I ordered a bottle of Dior Homme. I have been using this for years so I have empty bottles to compare with. What they shipped was slightly different than the original in the package size and the dispensing pump design. The smell was clearly different, more alcohol and less substance. I could not make phone contact with them (don't even try!)... You always start being Nr. 40 0r Nr. 39 in the queue. Ridiculous! I waited half an hour and I gave up! Next I contacted Visa and as a result they sent me a prepaid label and an RMA to return the product. I returned the product but I did not receive the refund. I emailed them about the refund and they said that they can't refund because too much time passed. It was probably a month. They offered me a coupon which I did not care for. I concluded that they are a bunch of cheats and I will never buy from them!. This is my experience.
I bought the Versace Dylan Blue Pour Homme fragrance and quickly, sometime later, canceled the order. After a few minutes, I "received" the refund by Paypal while it was not yet reflected in my bank account. The next day, the purchase transaction was reflected, but not the refund. Wait several days, and it never came. I paid for something that I will not receive. I was ripped off, and I am very disappointed by this. Please keep this in mind before purchasing. You know now what to expect.
I ordered the Anti Gravity Spray Weightless Volume Spray and they sent me the wrong product. I contacted them and they told me to return the product for a refund and said they would also pay for the return shipping. First they did not give me a full refund until I complained. Then they would not pay for the return shipping. They are unreliable and untrustworthy and I will no longer order products from them.
FragranceNet.com Company Information
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