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Estee Lauder
Overall Satisfaction Rating
3.90/5
  • 5 stars
    79
  • 4 stars
    63
  • 3 stars
    59
  • 2 stars
    8
  • 1 stars
    12
Based on 221 ratings submitted in the last year
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    Estee Lauder

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      Estee Lauder Reviews

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      Page 2 Reviews 11 - 20
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Nov. 2, 2018

      I bought an Advance Repair as gift to my aunt, when she unpack, that is a tester! Rubbish company with poor service quality! They said just wrong input, and they don't apology, just asked me go to the shop change the stock myself! I can't believe this is an international firm.

      6 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 25, 2018

      I buy the set for moisturizer, eye cream... I was using this product for the first time. Just right after I start using this product I had rash and my eyelids began to swell. I did not know what I should do and I also saw a lot of review that people were having the same issue, how come this expensive and big product causes such damage and ruin people's skin. Am really mad and angry and I really need help.

      45 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 13, 2018

      I used this product (Advanced night repair eye) one time, it has burned the skin around my eyes so bad I had large puss pockets about an inch below the eyes. The pain was so bad I ended up in the emergency room. It has been almost 2 weeks and I still have very red bruised dry swollen skin about an 1-1/2 around both eyes. I will be making several more doctor's visits to get this cleared up. Very painful. I have photos of my eyes.

      60 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 9, 2018

      I'm having the same reaction of others with the painful redness, itchy cracked wounds. It's horrible especially when you have to go to work looking the way I do. It didn't do anything but damage to me. Thinking I can get younger looking eyes it made it worse.

      33 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Aug. 9, 2018

      I have been using Estee Lauder skin care products for over 4 months now. I started with the Advanced Night Repair. Along with my order I received several samples of wrinkle reducing products and moisturizers. I have been extremely pleased with the results of all the products received. My order was timely, the gifts are of an abundance of goodies and well worth the price! The lines around my eyes have diminished, my skin is more radiant, and I was asked today what kind of foundation I wore because my skin looked great! I do not wear a foundation!

      I am 53 years old and I recommend Estee Lauder for any and all skin care. I have read some of the reviews where folks have had bad skin reactions. This can happen with any product. I cannot use Avon or Mary Kay and few other products, so don't let that discourage you from trying it. You can get samples at the store and try a spot test. If you know you have sensitive skin, then you know how to look for products that won't irritate you.

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      17 people found this review helpful
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      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: July 20, 2018

      Was about to turn 32 when I thought I should buy myself a good eye cream, went to Estée Lauder since my mom uses their older eye cream. So the sales lady recommended the newer eye cream because it has this new technology formula. So I tried it on and every time I did I got a tingling sensation under my eye and thought okay it's working. After putting it on every night for about a week I got a horrible reaction to it. The bottom of my eyes were itchy, swollen, dry. I couldn’t believe it... had to go to urgent care and paid $125 for them to give me ** pills and **. Has this happened to anyone else???

      64 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: July 5, 2018

      HELP!!! I used Estee Lauder's Lucidity in Outdoor Beige since it was launched. Why did Estee Lauder discontinue this foundation product? Their Double Wear isn't the same and I don't like it. I also tried their Perfectionist and it is even worse (for me). I am so angry about the discontinuance that I refuse to use Estee Lauder now. I hope many others are doing the same.

      After Lucidity was no longer available in the stores that carry Estee Lauder, I ordered it from eBay, Amazon, any place I could find it. Now even those sites no longer have Lucidity or if they do they only have one and the color choice isn't Outdoor Beige. I have seen prices of well over $100 just for one bottle of the foundation. Is there a chance Estee Lauder will bring Lucidity back? Don't they know that many users want and need it? If sales of this product were down it was only because Double Wear was so much advertised and many buyers didn't know about the Lucidity product.

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      14 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: July 2, 2018

      I made an order with Estee Lauder nearly 2 weeks ago but the item was never delivered. On contacting them via email it took them 3 days to reply just to tell me to check with neighbours. Called them 4 days ago and all I keep hearing is they are looking into Royal Mail with this and it's still ongoing. Being a brand this large you would expect better customer service. If it wasn't for the 20 percent discount offer I got from them I would never have ordered it from them. I should have just paid full price and got it from a store.

      10 people found this review helpful
      Rated with 1 star
      Verified Reviewer Verified Buyer
      Original review: April 25, 2018

      Estee Lauder online order and shipping method is terrible. It took 7 days for an order to be delivered. Their online information says 3 to 5 business days but I'm still waiting for my order to arrive.

      6 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: March 14, 2018

      I love all the products of Estee Lauder, and especially the cosmetics. I am fascinated by the shadows, the lipsticks, the powder, the ingredients are of high quality, a lot of colors and textures. I have 5 years of using them and I recommend them.

      9 people found this review helpful
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      Estee Lauder Company Information

      Company Name:
      Estee Lauder
      Website:
      www.esteelauder.com
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