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Overall Rating4.8 out of 5
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Page 1 Reviews 0 - 5
Customer ServicePunctuality & SpeedStaff

Reviewed Sept. 8, 2023

I recently purchased an iBUYPOWER PC, and I must say, it has been an absolute game-changer! From its remarkable performance to the exceptional customer service, I couldn't be happier with my decision. Let me share my experience and why I wholeheartedly give iBUYPOWER PCs a 5-star rating. First and foremost, the performance of my iBUYPOWER PC is nothing short of extraordinary. Whether I'm indulging in intensive gaming sessions or handling resource-demanding tasks, this PC handles everything with ease. The combination of cutting-edge hardware and impeccable build quality truly sets iBUYPOWER apart from the competition. The system runs smoothly, handles multitasking effortlessly, and delivers breathtaking graphics. It has definitely exceeded my expectations!

Another aspect that sets iBUYPOWER apart is their exceptional customer service. From pre-purchase inquiries to post-purchase support, their team has been nothing but helpful and responsive. I had a few questions during the purchasing process, and their knowledgeable representatives guided me through every step, ensuring I made an informed decision. Even after I received my PC, their support team promptly addressed any concerns I had, providing quick and effective solutions. Their commitment to customer satisfaction is truly commendable.

Furthermore, the customization options offered by iBUYPOWER are fantastic. Whether you're a hardcore gamer or a professional in need of a high-performance workstation, iBUYPOWER allows you to tailor your PC to your exact needs. From choosing the processor, RAM, storage, and graphics card, to selecting the case and adding personalized touches, the level of customization offered is remarkable. This flexibility ensures that you receive a system perfectly suited to your requirements and preferences.

I also have to mention the sleek and attractive design of iBUYPOWER PCs. The attention to detail in their cases and overall aesthetic is truly impressive. The PC not only performs exceptionally but also looks stunning sitting on my desk. It's evident that iBUYPOWER combines functionality with style, delivering a package that satisfies both performance enthusiasts and design aficionados.

In conclusion, I wholeheartedly recommend iBUYPOWER PCs to anyone in search of a top-tier, customizable system with outstanding performance and exceptional customer service. The combination of remarkable hardware, attention to detail, and their dedicated support team makes iBUYPOWER stand out from the crowd. Whether you're a gamer, content creator, or professional, investing in an iBUYPOWER PC will undoubtedly enhance your computing experience. Five stars all the way!

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Installation & Setup

Reviewed Sept. 8, 2023

Full disclosure, I am writing this review partly to receive a gift card from iBUYPOWER. The fact that they are rewarding me for this review does not impact what I think of their products. I recently ordered a new computer from them (the Creator RDY Y40BG201) and could not be more pleased with the result. It looks amazing and runs even better.

It was delivered with the graphics card uninstalled, which I am thankful for because shipping with it in place could have destroyed it since it's a massive Nvidia GeForce 4090 RTX. Installation was simple and I was up and running in just a couple of minutes. So far everything I have run on this beast has been perfect. To give you an objective measure of performance, it scored a 32,814 on 3DMark's Time Spy trial before I did any overclocking. I'm looking forward to optimizing things and putting it through its paces on other games and some video editing.

This is the 2nd computer that I have purchased from iBUYPOWER, the first being more than a decade ago. The first one I researched every part and went through the custom build selections and was very pleased with the end result. This time I planned to do the same but took a look at the deals they were advertising first. I saw the specs on this machine and appreciated the hefty discount that was being offered at the time, so I went ahead and bought it. So far, I couldn't be happier. I highly recommend this company and this pre-built rig in particular.

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    Reviewed July 26, 2023

    FOR Gaming RDY IWRG209. I'll review this product chronologically. First, I got it for 2099 dollars, with a 50 dollar off coupon, which made it 2049 dollars pre tax. This is only 100 dollars more than it would've been (roughly) for me to build it myself. I needed to buy a pre-built for work to get reimbursed, so I figured this would be a good option. In my opinion, the 100 buck premium is good because you get the warranty and customer support. If it was at its normal price of around 2500, I wouldn't get it at all. I bought it on Friday and it came in on Tuesday. So technically it took 2 business days which was solid. The packaging was secure and it was double boxed with the GPU packaged separately. I would've liked to see some packing foam inside the case, but it seems like nothing was damaged.

    I had to give the tempered glass panel a good wipe which left my microfiber cloth with tons of black stains. No idea what could've caused the crud on the glass. The cabling was good in the back although the 850 watt power supply isn't modular which is disappointing. The motherboard was a 200ish ASUS ITX I believe. Not great looking, but a solid part, and the ram was team group 5600mhz ddr5. I was pleasantly surprised by the fact that there was no cheating out on parts that new buyers often don't consider, such as ram and the mobo. Unfortunately, the bottom 3 fans on the case were extremely loud and had a really aggressive response to cpu usage so I had to use some 3rd party apps to fix that. Solid build would've liked to see more care in shipping, as well as with the cleanliness of the build and the calibration of the fan curves.

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    Installation & SetupPriceReliability

    Reviewed July 26, 2023

    First of all I bought this from Costco at a fantastic price!! iBuypower PC exceeded my expectations and has proven to be a worthy investment. Before making my purchase, I conducted extensive research on the company and was initially apprehensive due to some negative reviews. Despite this, I decided to give them a chance, and I'm glad I did.

    Setting up the PC straight out of the box was a breeze, and I was up and running in no time. Unlike the two previous PCs I bought from other manufacturers, this one worked flawlessly right from day one, with no hiccups or technical glitches. The PC's performance has been exceptional, smoothly handling all the tasks and 3D modeling I threw at it. The processing power and graphics capabilities have made my computing experience enjoyable and efficient.

    However, the only drawback I encountered was with the drivers. While the system came with all the necessary drivers pre-installed, there wasn't a straightforward way to access and update them from a centralized location. It would have been convenient to have an easy-to-use tool that could identify all the installed drivers and provide updates from one place. So you just need to have the Nvidia updater installed, the Intel checker, and the ASRocks link for the motherboard stuff.

    Nonetheless, despite this minor inconvenience, the overall performance and value of the iBuypower PC have been remarkable. It has proven to be a reliable and powerful machine, far surpassing my previous experiences with other brands. I am satisfied with my purchase and would recommend Ibuypower to anyone seeking a high-performance PC. Please note that individual experiences may vary, but based on my personal encounter, I am pleased with the product and would consider purchasing from iBuypower again in the future.

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    Verified purchase

    Reviewed Feb. 18, 2023

    My computer arrived 3 weeks after purchasing it. Had I known it was going to take so long, I would have probably paid the extra money to have it "rushed". I will say that I did like how I received emails at every step along the way. Each time the PC build moved to another step along the building process, I was emailed. It is a very nice feature so that I am not left wondering where it is. They charge extra for professional wiring, though I believe they are professionals and shouldn't be charging for this feature. It should just be standard practice for PC builders. Anything for an extra buck, I guess. That just means your wires are nice and tidy, not that you get any special wiring.

    I just received my PC yesterday, so I can't attest to the longevity of the build, but I can say this, there is an annoying persistent high-pitched sound coming from the computer. I do believe that one of the fans is faulty and that is causing the sound. Thankfully that is one of the easier and cheaper things to replace if it is to go completely out, but when the PC passed through quality control, they should have caught that and addressed it immediately. Instead, they decided it wasn't worth the effort and sent it on through anyways.

    The computer is beautiful and exactly what I pictured it being, though the LEDs seem to be stuck on this weird yellow color and I have yet to figure out how to change them to a nice, clean white. I had to install the graphics card myself and that went smoothly. Everything inside the case was set up and ready for the card to be installed with instructions on how to install the GPU. They did warn me of this when building the PC and I agree with them on this. The new GPUs are too big to ship already installed.

    I know that the AIO I ordered was a new model, but the guys at IBP should have done their homework. If they had, they would have known to install the tubes on the bottom instead of the side for best performance. A 10-minute look at the product online told me that much. No worries though, an easy enough fix. I just wish I didn't have to go back through and correct their laziness. It still functions as is, but it would have been nice if they would have paid a little more attention to that detail. (Yes, I'm nitpicking, but as much money as I spent on this machine, I expect excellent quality).

    The product was packaged very well. It came in a comically large box that the UPS man was probably cursing about (along with probably having to go see a chiropractor after). The computer tower was shipped inside the case's original box, then packaged into another box along with the graphics card and a new keyboard and mouse, and a lot of foam padding. Everything arrived in good condition, and nothing was damaged from shipping.

    I haven't looked at the mouse and keyboard very closely, but the mouse is pretty nice but wired. The keyboard looks to be maybe a hybrid of mechanical and membrane. I haven't taken the keys off to be sure, but I doubt it is a mechanical keyboard. I already had a very nice keyboard and mouse, so I chose to give those items to my son. At least they give you something. If you had nothing to start with, the mouse and keyboard would be sufficient to get you started and probably plenty good for everyday use.

    I still give this product 4 stars because it was put together nicely and at a reasonable price. I've built my own computers in the past, but I just don't have the time to do that, so having someone else take that load off me is nice. I would purchase from IBP in the future, with a better understanding of how they work and what to expect. If I run into any issues in the near future, I will update my review.

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    Reviewed Sept. 21, 2023

    I have been nervous for a while about buying a gaming PC. I eventually decided that I don't know what I'm doing so I should use a site that allows me to pick what I want, and they'll build it for me. iBUYPOWER had a deal where I could get upgraded storage if I built something. I picked the games I wanted to play, AMD or Intel, and some extras like lighting. Shipping was awesome. Foam insert fit everything and made sure nothing came loose.

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    Punctuality & Speed

    Reviewed Sept. 21, 2023

    Recently purchased a prebuilt computer from the iBUYPOWER website. Fantastic right out of the box with very quick and safe shipping. Would highly recommend iBUYPOWER if you need anything PC related. Always quality products.

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    Punctuality & Speed

    Reviewed Sept. 20, 2023

    We bought my husband a new computer from them and honestly was the best decision! The computer is exactly what we wanted and arrived in pristine condition and very fast! We did a lot of research and iBUYPOWER is the best by far that we found!

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    Installation & Setup

    Reviewed Sept. 20, 2023

    I ordered a RDY prebuilt gaming PC from this company. So far my experience has been nothing but fantastic. The computer was delivered to my address in less than a week. Setup was very simple. I have not had any issues with performance. 10/10 rating.

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    PricePunctuality & Speed

    Reviewed Sept. 20, 2023

    Had gotten an iBUYPOWER prebuilt years ago and loved it! Since Baldur's Gate 3 came out and it struggled to run the game, I decided it was time to upgrade and give iBUYPOWER custom builds a shot. While the wait time was standard, my excitement and anticipation was too much. But good things come to those who wait! PC is exactly what I expected and hoped for. Everything working perfectly, amazing game performance, super slick and clean design, cable management, the works! Definitely recommend, great pricing with financing available. Will trust them again in the future.

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    iBUYPOWER author review by ConsumerAffairs Research Team

    iBUYPOWER was founded in 1999 to offer custom PCs that are focused on power and cutting edge technology to keep up with the demands of the growing gaming market. Located in City of Industry, Calif., iBuyPower is now one of the leading manufacturers and retailers of gaming PCs for consumers in the United States.

    • Easy Builder: iBUYPOWER's Easy Builder walks consumers through the steps of finding the right computer rig for their gaming needs. Based on consumers’ gaming habits, iBuyPower makes suggestions for the right system.

    • Custom liquid cooling: Gaming PCs require a lot of power, and without proper cooling and ventilation systems, they can overheat quickly. iBUYPOWER’s liquid cooling systems can keep a custom PC running at peak performance.

    • Refurbished: iBUYPOWER offers a selection of refurbished computer systems at discount prices. Each system is guaranteed and comes with a 14-day return policy along with a 90-day warranty for laptops and a six-month warranty for desktops.

    • Weekly specials: iBUYPOWER holds weekly rotating sales on desktop PCs, laptops and other computer equipment and hardware. Products are subject to availability.

    • Laptop lines: In addition to its line of Battalion gaming laptops, iBuyPower sells ASUS and MSI gaming laptops. Screen sizes range from 14-18.4 inches.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    iBUYPOWER Company Information

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