HP Computers

I purchased a desktop computer in February this year, which had great specs. However, on using the computer, certain aspects are super slow, such as opening folders, accessing hard drives, both internal and external. I don't know whether the problem is caused by incompatible components or bloatware because HP doesn't honor their warranty. After submitting a couple of tickets, I received no response. HP also doesn't bother responding to follow-up emails. I feel like they know their computers are not up to par and depend on prior reputation for sales.

Computer stopped working 2 weeks before warranty coverage ended. I forgot to call until 1 day late. They wouldn't fix their lemon computer. This is the second HP Pavillion that has failed on me in under a year. Don't waste your time buying their junk.

The 'H' stands for 'Hopeless', the 'P' stands for something that is too rude to write. Bought a monitor. They didn't deliver it. Multiple times. They lied about it where it was, and when it would arrive. It never did. 1 star is definitely more than they deserve.

HP is selling products they don't have and blaming supply constraints and shipping disruptions. Why are they taking my money with no product? If I had known they were unable to fulfill my order then I would have went somewhere else. OH my god, That's it.

I actually love my 17" laptop however in only 7 months it stated that the hard drive did not exist. Customer service had me pay $44 dollars for a reboot drive when the computer cannot do anything without recognizing the hard drive. They said they would send me the shipping material to send my laptop in for service. I'm in the last week of school and I don't have a computer to type my final essay. I've been waiting on the shipping material for 5 days. I'm very disappointed.

I'm extremely furious with how bad customer service has been with helping with repairs, I've been an HP customer for over 20 years, over 400 PCs/laptops purchased and never had this bad of customer service in my life. I started a case over 4 months ago and it's been nothing but back and forth emails troubleshooting the PC to figure out why it's overheating.

When plugging in the laptop I get a spark at the entry point, then entire unit goes black. This happens with battery in and/or out. It's no longer under warranty. Laptop is not damaged in any way.. Card is also in pristine condition. Like new. Was instructed to not plug in the device and leave the battery out. This is a fire risk. A safety issue. A defective unit, sold by HP. I have been waiting a week for HP MGMT to get back to me. Called them at least 6 times, issue has been escalated to management, but NOTHING has been resolved. I just get the brush off. Transferred back and forth only to be told "It's not my dept" ... and to "Just wait longer". BAD CUST SERVICE FOR A PRODUCT THAT IS A FIRE RISK.

Unprofessional and disrespectful of customer service in regard to my purchase of a $500 HP Reverb G2 Virtual Reality Headset after passing the 30 day of purchase date. They kept me on hold for 45 minutes, and each associate transferred me to a different department claiming that I'd been transferred to the wrong department and ending up with hung up.

HP sells junk computers and doesn't honor the warranty.. They ask the customer to reinstall the windows on their own when the Hard Drive does not start. Worst computers and the worst customer service.

It is unbelievable these companies have the nerve to sell equipment their employees do not even know how to use. I bought a printer for $500 that lasted 3 years. I called into to support to help me with an issue, they ended up having me downgrade my Firmware which fired the printer. Their solution was just to buy another one. Had I taken this to a local repair shop they could have saved it. It says a lot about a company that isn't willing to service their customers and their products only meaning to last a short period of time. I was an idiot and purchased another printer of lesser cost and of course there is a password to link it up to my WiFi, no password in the instructions and no one to help through customer service. This company is literally a joke. I will be returning my second product from them and informing anyone I know of the experience I have had. Nothing is worse than bad customer service. Take care HP, I hope you go bankrupt.