HP Computers Reviews

HP DeskJet 2700 All-in-One Printer series By far the worst printer ever invented on the face of this earth. It's disgusting the amount of times I had to call tech support. Even initial setup was horrific. It's very temperamental and hp is money hungry. They force you to download their app to work the printer and then they harass you about buying their ink only from them. I had soooooo many issues with it that the last straw was when it decided to stop working spontaneously for my uncle's funeral pamphlets. I called tech support and they insisted it was because I bought the black hp cartridge from Office Depot when it was printing g just fine for a month. I ended up punching the printer to the point where it shattered and I dumped it in the dumpster. The mounted frustration and torture was just too much. Never again will I ever buy hp printers of any kind. I have since bought a Canon and love it.

I wish I could give them zero stars. UNDER NO CIRCUMSTANCES SHOULD YOU BUY DIRECT FROM HP. I bought an OmniBook on a Black Friday 2024 deal. Less than 1 week later and whilst still waiting for the laptop to arrive, HP have it advertised at a cheaper price and refuse to refund the difference. They claim only 1 coupon per order. Try to return it, they threaten you with a restocking fee.

I've been a HP desk top, laptop, printer owner over 40 yrs. I am even a minor stockholder. All the computers were customized. I needed a new laptop. I ordered on Nov 11, 2024. Took HP 14 days to build it. Then it sat at HP factory 3 days while they waited for FedEx. Why didn't they call FedEx since it was sitting there. Then fed ex took a whole day to get to depot. Funny depot in Shanghai China is only 55 min away. What was to be delivered on 11/29/2024 is suppose to arrive today 12/5/2024. It Then got hung up in customer in Memphis Tennessee for 4 days because hp didn't do the paper work correctly. It took daily calls to hp. All they said was the standard canned answers. Finally fed up with hp. I wrote a letter to hp CEO Enrique Lores in Palo Alto Calif. Probably a waste of my time. What do they care. They still get their salaries, stock options and golden parachutes.

Terrible for small business. Over the past 12 months, I've ordered 4 business All-In-One computers from HP.com. 3 of the 4 were received damaged, requiring replacement. Computers themselves are good. The packaging is the issue. It's not enough to protect the computer during shipment. HP customer service is the next issue... not their agents, their policies are not business friendly. I opened up 2 computers that were past the 30-day delivery mark because we weren't ready to use them in our business right away. HP wouldn't replace the broken items and forced us to pay a pro-rated amount, reducing the refund. The hard part is the computers work great... when they're not damaged. Everything else sucks. I would never use them again if I didn't need to keep my IT configuration the same at all our locations.

By far the worst purchase I have ever made!!!! Steer clear!! Go with any other brand than this trash. Bought this computer 3 years ago and it has never worked properly. It can never link any of my accounts and every single time I open my computer it tells me that an error occurred with my pin and I have to reset a password that it won't even let me use to log in as it forces me to use a pin. Then to reset that pin I have to reset the password it won't let me use. To top it off you can never use a pin or password you have ever used before. So in the 3 years I have had it and every time I open my computer it makes me change these 2 things... It's incredibly aggravating.... I am out of pins and passwords. So I call tech support and even though this is obviously a software HP issue and not something I did, I have to pay them almost $200 or $17/mo for them to even address the problem with me! ABSURD!

I would give it zero stars if I could. This is the 2nd HP Printer I've had in the last 5 years. Both times, they quit working due to a "driver" issue, but there was no driver available. I feel like the company sets it up this way on purpose, so that you have to keep buying a new one. I fell for it the last time, but after 2 days of endless hours of Googling, talking to HP tech agents, waiting on them to call back "in 10 minutes", but it's now been 6 hours, going as far as a factory reset when nothing else worked, (I tried all the things at least 20 times!), I'll be throwing it in the garbage can!! I just ordered a Canon.

I would like to know what the HP CEO thinks about the "steal of service" by HP technicians and those responsible for overseeing their performance. Here's my experience: I sent my high-performance computer to the HP service center, and they returned an old, refurbished, and degraded computer showing signs of physical damage and an old, warped keyboard. Melchie, an escalation supervisor and a very kind lady, asked me to return it to the repair center to allow the technician to rectify the issue. I complied, sent it back a second time, provided more pictures, and clarified that the unit was not mine.

There is no way of getting Customer Service help, if your computer is out of warranty. My laptop was only about 4-5 months out of warranty but their customer service refused to answer the simplest of questions: "What can I clean my Laptop with?". They said that I would need to pay a monthly membership, even if it was just to answer that one simple question. They didn't care at all about what I told them (of me wasting about 30 minutes looking for help on the website). They don't even have a number to call on the website unless you pay for it, you have to answer a lot of "automated prompts" first for them to even try to attempt to help you with a real person. Oh, but you also have to have an online account with them, by signing up with an email, which makes things even more frustrating and time-consuming. When I told the Customer Service guy about my frustration and how I would never shop with HP again, he didn't seem to care at all either.

To say customer support is terrible would be an understatement as there is no customer support. My printer will not connect to Wifi despite following all of the directions. It is impossible to reach someone, and when you do they say you need to pay for the service. Guess I will be buying a new non HP printer.

I ordered a laptop, canceled the order 5 minutes later to adjust some options. I reordered a laptop. The estimated delivery date was 3 weeks out. I canceled this order to try to find an option that would be here quicker. Both orders shipped. After 3 hours of support still haven't been able to return them both. I do get to pay a restocking fee, so there is that.