Dell Desktops Reviews

Display is user friendly. Mouse has good anthropomorphic qualities. Memory capability more than adequate. Screen width my desired size with many variables for personal preferences. Keyboard is standard type but size is very acceptable.

I've had it for 2 years and heartily recommend it. I haven't had any problems with it. However I did take out one of their overpriced contracts but did not renew it. The contract sales are high pressure.

I have had my Dell desktop for over three years and have yet to have a problem. I love the speed and clarity from the hard drive and updates are very easy. Dell's customer service is outstanding and I've only had to speak with them one time. This was about registration, not computer problems..

My Dell PC has been working flawlessly for may years. I had HP before and they have failed after a couple of years. The hard drive failed. When I tried to initialize it to original state, the processor failed.

The XPS 8930 i5 is now a fairly powerful and reliable computer. At one time it was suggested that you get an i7, but that was pretty expensive. While it may be the necessary for someone that does extreme gaming or calculations, using it for a home office with W10 and Office, watching videos or streaming, and reading emails does not require that kind of power.

I have this Dell PC for over 2 years without a hitch whatsoever. 8GB Ram, i5 processor and 1TB memory. Good speed, multitaskable and very quiet. The grandchildren can play their video games without fear of a slowdowns.

My Dell computer is from 2014. A person from Dell's came and fixed a part on my tower a couple of years back. My Dell computer is good my printer and scanner is something else. Have not used it for the past year. Opps it is an Epson. Hard to get ink for it and did not get it hooked up right or something.

I purchased this computer about 3 years ago and it has worked flawlessly ever since. It came with Windows 10 already installed in it and I find that it is forgiving and works much better than windows XP PRO. I like that Dell put USB ports in the front and the back of the computer.

Trust this company. They have never let me down. Whenever I have had problems they have helped. My daughter has one a she would never use any other computer. She had a small glitch when she first bought her Dell and after only one call they had it fixed for her. Great company!!!

Solid desktop computer with great specs for a reasonably inexpensive price. The XPS-8900 is probably the best dollar for dollar desktop computer on the market. This type of desktop computer is the model you can buy new or refurbished and not second guess your decision.

Good price & specifications with memory, speed, windows 10 & many more. Will need more space to list. Overall best price paid for the options & quality for which Dell is famous for. Highly recommend Dell products.

I have owned my Dell Inspiron PC for over 8 years with minimal updates to cards, etc. No problems. Dell has good service plans that really work if you need help, and easy credit. What else can I say, their PC's are well worth the money and you can customize.

This is a very reliable computer. Have nothing but good things to say about it. I bought this a few years ago and it still runs great. You have to keep your programs and everything else up to date and it will run well.

I have had 3 Dell computers and have enjoyed using them over the years. Like the quality and the ease of using the machines. Dell is my choice for computers and I will continue to use their products as long as the price and quality remain the same.

This desktop has self repair features to fix problems that can occur on any computer. This system works GREAT. My next computer will be a Dell. The case is super easy to remove for installation of additional memory or a new dvd drive.

My Dell desktop is 8 years old, and it's still running like a dream. No issues. No viruses. It may be old, but it's reliability throughout this pandemic has been a lifesaver. I am a senior citizen, and I use the computer daily for social media, news updates, online banking and bill pay, recipes, games, etc. It keeps me connected to the outside world. Also, any time I've had the need to contact Dell, their customer service is outstanding.

I love my Dell Optiplex Pro with Windows 10 pro, it is fast and never misses a beat whether gaming or just browsing. As the current situation lends itself to more online ordering I have bought more and more items online including furniture, food, medicines, pet food in fact I have not left my property since February 1st so I can live virus free. I have built a fantastic spread sheet to keep track of my spending and weekly budget so I know where I am to the cent. Along with this and live streaming my machine is constantly on and I would not want to be without it. The computer has certainly come into its own during the Covid-19 outbreak I never imagined I would be so dependent on it, now I am glad I have it and would not want to be without it.

The screen and CPU are one, with a keyboard and mouse. I purchased this because the price was good, sold by QVC. My only complaint is the screen clips very easily. Other than that it a great computer.

Impeccably polite, always asking if they can help but then refusing to offer anything of value or solve your problems. Don't be fooled by the smoke and mirrors. They do not stand behind their products, they waste your time, no one knows what the other dept is doing. They have zero respect for your time. I paid for "premium" service. What a joke. I have been through two computers, lost thousands of dollars of my time and effort and now they are ignoring my request to accept their offer to send my latest computer to a technician. Apparently I've purchased a $3000 computer that will NOT stop buzzing incessantly. I have been lied to, run around in circles and have gotten nowhere. Do NOT buy a Dell Computer!

A monitor that sells for 1499.00 and only lasted 18 months. Warranty for one year! Do you want a monitor made that cheap? And will only last One Year and Six Months. Remember the OLD America? A TV lasted 20 years, no integrity, Oh they don't even know what that means. Buy products from Europe.

Had two different orders and both were delayed 3-5 times. Only received an email from Dell stating your order is delayed, then another stating your order is delayed again. Then another lol. Took almost 2 months to get a mouse! Customer service doesn’t respond back.

I bought new Dell Ultrasharp u2412m monitor to work from home. First time turned on it shows images with lines all over them. I called local support and sent them photos. The answer was that this is how this monitor is supposed to work, so they are not going to replace it, nor they have any suggestion about how the picture can be improved. They also claim that those lines come from the camera I took photos with or I have a faulty graphics card. But I have photos of pictures generated by internal monitor test (no PC involved) and also similar photos taken in the same room with the same camera but with other monitors. Nothing convinces them, they just refuse to do anything.

Based on my experience with Dell, I could not recommend the purchase of one their computers. My Dell PCs (desktop and laptop) are high-end Inspiron versions. One is two years beyond its warranty period, the other is over two months beyond. About two months ago, both adopted a peculiar deficit that exists to this day: you must restart the computers following start-up, else they will not perform normally in two respects. They refuse to load apps, like a VPN and though they will connect to the Internet, they will not open most pages. At first, I thought the infirmities were owed to the VPN, but their tech-help convinced me otherwise.

Extremely slow, poor phone reception, asking multiple tag numbers (express service tag and then the asset tag from behind the computer) to ascertain my credentials. LONG PAUSES. Made me wait to make a case (10 min wait) then asking me to follow through steps. I think I will rather troubleshoot the issue myself perhaps by buying an external bluetooth transmitter/receiver instead of waiting on the phone. Asset tag - not even sure how older people can read those small characters from behind the computer. They should check the identity of the person right from the calling number instead of wasting customers' time.

I purchased the XPS 27 for my home office, I also have been paying for the extended warranty. Since day one, the device has been problematic and Dell has been equally problematic. Do not buy this computer, the sound quality is terrible, the graphics are subpar, and the overall performance have been a nightmare. Slow processing system. You cannot run multiple software programs. The Dell service plan is useless as well. If you experience any issues and contact Dell they will recommend an upsell of a different service support plan. I tested their service offer to see if in fact it would be useful and what the other service department offers is no better and they can’t possibly think this is good business. I strongly suggest more people report Dell to the BBB, Attorney General's office, post issues on social media. Force them to correct their business practices and provide working equipment.

Dell offers small businesses a rewards program that is supposed to provide rewards on purchases of Dell products redeemable toward future purchases. However, if you are like most small businesses, you don't make these types of purchases frequently. I knew I had some rewards from a previous purchase and recently went to the Dell site to use those to make a purchase for my organization. I was shocked to find out that my rewards balance was $0. Dell didn't provide me with any kind of a warning via email that these rewards were expiring prior to taking them out of the account, but I can assure that they did use my email account to spam me with constant advertisements. If they can spam me, why can't they send a courtesy email letting me know that my rewards are expiring within the next 30 days and that I need to use them? Also, it looks like you only get less than six months to use the rewards. A bait and switch program from Dell!

I bought an $1,300 XPS gaming PC from Dell. After two years of very light use, the motherboard and CPU needed replacing. Dell refused to talk about taking responsibility for the $300-450 repairs. I was told that I should have purchased the $300 warranty when I bought the PC. Instead of standing by their product - a product that does not need to last forever, but should have the pieces in question last over 2 years - they milk their customers for hundreds of dollars in warranty payments.

Really good product with to me a major flaw by Dell, which meant I could not get ''up and running'' for more than a week. Without the problem I had I would have given a 5 star rating. At the same time as buying this monitor I purchased a Dell computer. The monitor cable kit contained a mDP cable and an HDMI cable. Unfortunately the computer has a DP port so the mDP cable is of no use to me. If Dell are going to use DP ports on some of their computers and mDP ports on others they should supply both types of cable with their monitors. Common sense really.

It is very important for computer programs etc. to download updates and apps. I bought this one with Office, but it wasn't on it. I contacted the company Help, and they got Microsoft to send me another download. It still wouldn't do it after 5 hours of working with them. Finally I was reimbursed for Office, but Dell did not try to fix the problem. I later noticed it wouldn't download updates or even a sudoku game. It has a list of 50 updates on the download schedule but has never done any. I'm going to buy a computer from someone else at a store where I can return it. Dell used to be a good company.

The rapid decrease in performance by this computer once the one year warranty expired makes it very clear that I will not buy another Dell product. I think that purchasing additional warranty service to be throwing good money after bad. I called to complain and was literally told that if I did not buy additional warranty that the computer would continue to deteriorate in function. This is 2 weeks after warranty expiration. We had purchased the enhanced customer support in order to be able to increase understanding of the ways of using the Windows 10. Unfortunately, whenever I had questions of the support services, the only way they knew how to help was by getting control of my computer and changing settings. I learned nothing workin wtih them.

I originally ordered a Dell gaming computer on 12/3. The delivery date was 12/16. On 12/13 I went online to check the status of the computer. Dell has a "glitch" when I placed my order and the order was cancelled on 12/10 without a word to me. In a panic because the system was a Christmas gift for my son I placed the order again on 12/13. I was told that the delivery date was 12/27, but since they made a mistake with the original order it would be expedited and I would receive it before Christmas. I've checked the progress of the order almost daily. On the 22nd their system said the computer was shipped. Today, on 12/24 I received an email that the computer won't arrive until 1/9. Over two weeks late. DELL FREAKING SUCKS!!! STAY AWAY!!!!

For many years, I had reliable service out of Dell computers and have recommended them to others. I cannot do that any longer. Nothing ruins your day like having a computer that doesn't work. My new Dell desktop computer, made in Mexico, arrived with a defective internet card. I returned it. After reviewing the MANY online complaints about Dell on Amazon and consumer affairs websites, I decided to buy a different brand. It is apparent from the complaints that Dell must not be thoroughly testing their new computers before shipping them out the door. The complaints also indicate that customer satisfaction is no longer a priority for Dell. That will have a huge effect on Dell's bottom line and their position in the computer market.

I bought my Alienware x51 R3 roughly 3 and a half years ago, it was great for a little bit but not long. Over the lifetime it has has numerous small issues that just added up. Started with about 6 months later in ownership it would freeze shortly after booting up, this lasted roughly 2 months of restarting until it just didn't happen! It ended up stopping doing that for whatever reason but it would come back numerous times over the lifespan. You can tell I say lifespan cause it has died now. After the freeing issue it would end up just crashing randomly or overheating. The last year of ownership would be unreliable putting it nicely, but at the end it spent two months with professionals and not knowing what was wrong, insane. Now it wont turn on at all and the fan starts to go and stops. I got a new power supply for it and it wasnt the issue so it could be the motherboard but it just feels so weird to deal with all of this with a relatively expensive Alienware/Dell product.

I received my new computer in February 2019. Significant problems developed in late July early August 2019. Dell’s customer service is an oxymoron; the principal concept for customer service is nothing but lip service, delay, deny the necessary repairs or like-kind replacement. They want you to frustrated anyone asking for a reasonable solution and push you to accept their offered solutions. I filed a claim with the Maryland Attorney General’s office under the consumer protection act in November 2019 after months of useless repairs initiated and completed by Dell.

I bought and receive a Dell XPS 8930 and it was DOA. This was ordered on Nov 5th 2019 and received on Nov 12. I have called and talked to customer service, and tech support at least 3 times each. I have talked to sales department twice about my dead computer. I don't want it repaired. I want a new computer. Once a lemon always a lemon. I have not received and answer from anyone to which I can send my computer back, I just received a sales promotion from dell and XPS price just went down 200 dollars.

All of Dell's customer service is overseas somewhere and you can't understand a word they say. I was disconnected 5 times and transferred 6 times in the 1st call and transferred 5 times in the second call. 5 days later and my problem is not resolved. I have emailed them the same information 4 times and they say they still haven't received it. Will never buy another Dell product.

I waited all day for a delivery. It never showed up. I checked tracking saying it was delivered around 11 a.m. Contacted Dell and they claimed it was stolen off my porch. That couldn't have happened since the door was open so I could wait for it.

Had trouble with my computer from first time I started. Supported had me go back to factory settings, I lost all my software uploaded. Had me on the phone 3-4 times for hours. They never fixed the problem. Would not send a new computer. Blamed Microsoft Windows. I put a dispute in with my Credit Card. Now all of a sudden they tell me to return it for repairs, it must be the hard drive. Sent me a box and return sticker. I packed it according to instructions called FedEx to pick up. Now they are telling me the LCD Screen is cracked and I should send money to repair. It so happens that I have 2 pictures of the screen with the error notices on them. Also they don't have anyone that speaks proper english. They leave messages that I can not understand. More than once this has happened. NEVER WILL BUY DELL AGAIN. To be continued.

A few days after warranty period which was 30 days I realized Blank cds were not recognized and an error notice was given when trying to burn. After visiting with my computer tech and later the Dell tech I realized this is not an uncommon problem. Piece of junk machine and Dell will not make it right. Just PAST the very short warranty period. I, my friends, family, school and work place will never purchase another Dell. They can stick by the short warranty period even with a well known problem. I'm really angry with this company. My personal tech was surprised by their handling of the situation.

I bought a Dell Inspiron three years ago. Complete disaster. Computer is as slow as a dial up from the 90's (and it's not a connection problem). I bought the Microsoft yearly renewal and had no problems for 2 years, then this year started receiving emails from Dell saying I needed to renew but no link or instructions on how to do so. WILL NEVER BUY DELL EVER AGAIN!! DON't BUY, stick with Apple. Would rate as a zero if possible.

Purchased a fully loaded Dell XPS8930 SE desktop from Dell.com. After some months the Solid State Drive fails and after spending considerable time with customer support am told that I have to send it in for repairs. Desktop comes back with paperwork showing that they had to replace the drive and the OS. Turn on the "serviced" desktop only to see issues with video card. Call Dell again and after remote-diagnostics am told that the Graphics Card has failed and needs replacement. I escalate the issue to Dell online customer support and am told that per policy they will send me a new graphics card and someone to fix it. I informed them that they have given me a faulty machine and that I don't want a desktop that keeps failing - please give me a replacement or refund but they refuse and say that they will "escalate" this issue further.

Shame on Dell for horrible customer service. I bought a computer directly from Dell that right out of the box had a defective screen. After offering to replace it the replacement never came. Dell keeps blaming FedEx and always says, "Just give us 24-48 more hours." Well weeks later still no working computer and some random huge unmovable box shows up and Dell says no it didn’t. Still no computer.

My desktop is LESS THAN ONE YEAR OLD and needed repairs after a power surge. I sent it to Dell and for a whole month they told me that some parts were on backorder (which doesn't make sense for a huge manufacturer who should have parts for a computer that is less than ONE year old). I finally got a tech support person to admit that the part they were waiting for was no longer available, and after a long chat conversation, that they were unable to fix my computer. Why was this like pulling teeth? I asked them to send it back to me and refund my money. They said I would get a call within 24 to 48 hours. I emailed sales to complain. Now they say my refund is being processed. No one will tell me if my computer is being mailed back to me. I am DONE buying Dell. They should have told me upfront that they would be unable to repair my computer, and had it returned to me right away, along with my refund.

Bought an 12/12/2016 a Dell XPS 8910, only have about a total of 15 hours on because it's always make changes and taking a real long time to boot up then I have to figure out when and how to get it back where I had it... I had had a DELL account for over 20 years and purchased over 15 different models, never will buy another.

Dell representatives who were part of the delay and refused to cancel an order they could not complete. 4/9: order placed and confirmed expedited delivery! 4/17: Called Eliah ** - Customer Care - called Customer care since the order was only processed after two weeks - Eliah Confirmed order would be completed on time and do not cancel - (note Cancellation period expired next day.)

DO NOT EVER EVER BUY A DELL unless you want to sit on the phone for hours on end talking to someone that doesn't care about THEIR problem. My less than one month old work computer crashed and Dell won't do anything to fix it. Their product is CRAP and their service is CRAP. If I could give them zero stars I would. I even hired a professional IT guy to come look at it and he said it's a lemon. However, Dell just whips their hand clean of it. They got their money and that's all they care about. They were rude on the phone, they kept me on hold for HOURS, and kept passing me around. Please please please do not buy from Dell online - you will regret it.

I bought this computer and used for 3 months before it broke down completely. But the worst was the Dell customer service which was dishonest and deceiving to protect them. It took me so many calls and emails just to ship the broken one to repair center. And it came back with repaired CPU, motherboard, and hard drive in a few weeks but this time the computer body was severely damaged and bent and front case was broken. I contacted the Dell customer service and took more than 10 days just sent back for the second repair because Dell insisted they can't give a refund. However, the Dell repair center called me in few days and told me they cannot repair and the damages are not covered by the warranty.

Dell computer are frustrating piece of garbage. I bought one about 10 months ago, problem after problem. I sure figure this out when about two weeks after my purchase, I got a call from Dell about buying an extended warranty. My answer was, "Why sure. I buy when the computer is new." The answer was that in case something goes wrong, I answer that I'm not interested, but they keep pushing. Needless to say, after a month the problem started. I call in, and they told me to reset it to the original way that was shipped. I have reset the computer more than 3 times and the problems keep coming back. Constantly crashing!

Last year my Husband and I decided we would purchase a desk computer for both our Christmas gifts. Our son had move out of state and we now had a home with a large office space so it seemed like a good idea. Keep in mind my first Dell was a 1997 Desktop. I had it for 7 years and had to have service by dell come out to look at it once during the 3 year warranty and once I paid for a repair. Since we’ve had one other desktop and 8 laptops in the family. All were good top of the line models and anytime I needed assistance Dell was only a phone call away. So I got online and picked out the XPS Intel Core 17/7th gen. We went all out with wireless accessories, huge monitor and Bluetooth speaker. All said we were well over $3000. It worked for 3 Mos. We probably used it 7 times because of the Iphones we have it is easier to do most things on the fly. But when it came to Microsoft docs we used the desktop. After all that’s really what I got it for.

Hi guys, Today I gonna talk about Dell wireless keyboard and mouse. It is most commonly used in business field. Its button is super cool. Its biggest advantage is, it is wireless and one best thing is long ranged. We can access it from long ranges. If we talk about mouse. It is so comfortable to use and one bad thing about this is, if the Bluetooth is repaired then the whole thing is worst to use. You get another one to use in place of that but original is original. If we talk about gaming, it is good but not that much. Most commonly gamers use common button may cause damage, and about mouse it is best for gaming as per my use of you like my review just click. Helpful. Thank you.

Customer service is horrible! I bought a Dell laptop about 8 years ago. Wonderful product and had the best customer service experience. Ordered this Inspiron desktop recently on sale for $399. To the day I was supposed to receive it, I got an email stating that Dell canceled the order. I start customer service with online chat. They don't know so they refer me to a phone number. That's where I pretty much gave up. Outsourced agents. Not listening, talking over me, having me repeat my ID over and over and transferring me around. Still couldn't tell me why. Luckily I went to Best Buy, found same computer and they price matched dell.com.

Have new Inspiron desktop - kept getting message to install Windows - each time I opened unit. Called CS & found out it was never installed as it should have been. Now disc drive doesn't work. Can't install Office Suite. CS says send back. I'll be without it for 7 to 10 working days. Couldn't speak to US rep, just ones with very strong accents and bad connections. Requested new unit and of course they refused. I've got a lemon and it appears I'll be sending it back more than once. This is my 4th Inspiron and I'm done with Dell.

Roughly five years ago I bought a desktop from Dell and a couple years after that a laptop and didn't have many issues with either purchase, but my last experience with Dell has been absolutely painful and they refuse to resolve the final issue I've had with them. I purchased a desktop as a gift for my parents in December 2017 and there have been several quality based issues with the computer since then, but Dell has resolved all of those to date (albeit in a very untimely and burdensome manner). The last problem I've had is when I just received a bill in the mail this month (January 2019) from Dell for $74.19 for a MS Office auto-renewal fee.

I bought a Dell Inspiron 3268, it was without a doubt the worst computer I have had, it cost £500 or $649, it was slow, if given more than one task it froze, slow to boot up, would not see the keyboard or mouse at times, it got slower and slower to boot up, eventually not booting up at all, it would not install some of my new printer's software, on the occasions I rang Dell I was fobbed off or could not understand what the tech with limited English was saying, I scrapped it two weeks ago and bought a new Computer, IT WAS 8 MONTHS OLD, you have been warned.

I bought a 3464 all in one less than a year ago and besides the terrible initial set up, it took a week and Staples techs to install Windows updates, it has been nothing but a pain. I used Compaq and then HP and decided to try Dell because they used them in a company I worked for. Biggest mistake of my life, but I can't afford another $1000 for a new one. Most of the trouble is in the pathetic startup and the constant freeze ups online, even though my modem sits right behind the computer. I've tried it all, I have PC Matic set up and all other systems are removed or deactivated. Last ditch effort will be another trip to Staples, I have coverage there with a guaranteed replacement unlike Dell's non-existent service.

Bought a new DELL Desktop PC middle of November 2018 Dec 17/2018 it crashed. Calling tech support and basically it was assumed that I had caused the problem. Tech eventually after almost 8 hours of frustration had me download W10 from the Microsoft site and walked me through a reinstall. I had to use my old almost not working PC to do this and provide a 16 GB USB to load the W10 onto it. Got the new PC running and the next day, there were popping noises and burning smells coming from this new unit. Contacted DELL again, and again "You must have done something".

12/6 it arrived working but no Blu-ray drive showing up. Updated drivers and OS updates ran. 12/7 Spent more time trying to figure it out. 12/8 Started testing for problems one component at a time. 12/08 Called Tech support person. I could understand this one. He listened to me, he actually heard what I was saying. Reset OS because we couldn't get into F12 troubleshooting menu took 3hrs. 12/09 Then I created OS media and reinstalled OS. Blu-ray player showed but couldn't get into F2, F12, or F8 menus. 12/12 Tech emailed me to check up on case. I let him know what was still wrong. 12/12 phone call Tech ordered replace motherboard & hard drive. 12/12 ordered service for 12/17 BECAUSE of my schedule. Dell service got bad from here.

Just bought the home computer. Set it up, shut it down and it doesn’t turn on now. Lots of problem so customer service try to help me for 2 hours testing. Nothing help so they tell me, "We will send you disk to fix it." I don’t want disk. This computer does not work, send me new one. It’s been a week so I wait and then I get email after a week that it got approved that I can get CD to fix it so now I wait for it. Pay top $$$ for it. Very disappointed and can’t get my work done. This is my last Dell???

I ordered a Dell desktop a couple of weeks ago, but I haven't received it, the delivery date keeps changing from 12/10, 12/11, 12/17, 12/20... so every time I called them, they always sent me to at least 3 different reps. They all asked me the same questions, it's such a waste of my time to be on the phone more 30 mins. and didn't solve my problem.

So I ordered a Dell Inspiron gaming desktop for $799 on clearance down from $1500 (AUD), and 1 week later I check my order and it's still in the first stage of "processing" and I still haven't gotten an email confirming it's starting to be shipped and that the payment has been made through PayPal. I decide to call Dell, and they tell me that my PayPal payment was declined (and this has been happening a lot to Dell so it's their end) and that I have to pay via bank transfer. They email me the account number, BSB etc to make the payment and send me a quote to confirm the payment. I pay, and I get nothing back from them for 4 days after I send proof of payment to the two emails the quote asked me to send it to.

Six weeks ago I called Dell to have my computer work done remotely. They said that there was absolutely nothing wrong with my hard drive or my software and that it was a motherboard issue with the internal battery. They recommended sending the computer into the Dell service repair center. So I did. They called to tell me that they replaced the motherboard and a graphics card. They sent a computer back to me. The computer now does not even turn on. I sent the computer back in and they said that the hard drive needed to be erased and reinstall the software. I said that the hard drive was not backed up because Dell told me that it was not a hardware issue. They said that they would install a new hard drive and send the old hard drive back to me so I could do data recover on it later. They ended up just sending me back the computer in the same shape that it was in when it left. They fixed nothing.

I purchase a Dell 3470 desktop. The issue is not the computer but customer service. I called customer support and not a shocker I get sent to India. The issue is lack of understanding and knowledge of the items they are so called Customer support experts in. I kept on getting transferred from customer service to the Tech department several times for over an hour. Useless.

Tried to post this bad review on their website but it was moderated as “inappropriate”. What a sleazy company. I purchased this directly through Dell to get me through my senior year of college. It was a 512GB SSD w/ 4k. I’m a mechanical engineer so I use it for moderate tasks and occasional heavy modeling/simulation. As a note, it isn’t as impressive as you would think for SolidWorks as the graphics card isn’t compatible, it’d run equally as well on a computer 1/3rd the price that has a graphics card that’s SolidWorks compatible. I can forgive that since I should have done the research, but what I can forgive is that it broke 3 times in one year - on the dot every 4 months.

I purchased a Dell 5420 Desktop in July 2018, 3 months into its use I contacted Dell Premium Support which I paid for as part of the purchase to add an additional users onto my computers. Over a period of 3 days and a number of technicians working on my system due to carelessness and incompetence my new Dell now has a corrupted operating system and currently is out of service. Due to my experience please do not waste your money on any tech support with Dell especially Premium Support. They are careless and poorly trained and the enormous time you have to spend on the phone with them for a very simply fix is disappointing and unacceptable, save your money and pay a real tech professional.

Dell did a wonderful job fixing my Windows 10 laptop. After trying on the phone for 2 weeks I had it back in 3 days and so far it's great. I don't believe all those bad reviews. I always have good luck. Thank you Dell.

I bought a new Inspiron 3655 in November 2017. Five weeks later it would not restart, and I contacted Dell Support and followed the instructions from the on-line Dell tech. After various at-home diagnostics failed, it was sent for repair. Upon its return, it worked for 24 hours and again failed to restart. (Windows 10 does not open.) I contacted Dell Support, and the cycle repeated. This has happened a total of 8 times, and I am done. I was informed that Dell will only replace a new computer within 4 weeks of purchase.

This is the 2nd Dell All in One I bought. It is also the last one I buy. Won't get into a lot of detail because it would take too long. It runs terrible. Just now took 10 mins to load. But first it wouldn't even come on even though the power was on. Nothing on the screen just black. Powered off and back on, took at least 10 mins to come up. this computer is only 5 or 6 months old. With all the latest anti virus SW. The first one didn't last that long before it started screwing up. Bottom line I don't like it.

Took over an hour to find someone who would take a tax exempt order for two computers. Finally placed the order and then in a few days found that the shipping date had been pushed back almost two weeks. Contacted Dell to see if they would upgrade shipping on the unit and was told no. Never had this problem with HP and will never use Dell products again.

They've failed to call twice on days I was available. They are not replying to my e-mails. Never buy a computer from Dell. It's a scam. They don't care about their customers, they just want your money.

I've only had Dell desktop computers, but never again! My computer is just a few years old and my paid extended warranty expired. I see that there are 4 updates that I can't get unless I buy another extended warranty for one of two prices...either $239 for 1 year or $139 for a one-time fix. Why do that when there will continue to be updates. Whenever my computer goes down I'll definitely go to a different manufacturer.

I bought desktop 3-5 years ago from Dell and it was working until last night and it stops. So with computer I received USB stick for Recovery and stuff, and I used that stick last night to recover my Comp. But today it keep asking for a Product Key which I did not received in package. I call "Customer Service" (they are worthless) that after few people and lot of frustration last one tell me that I have to pay for a New Key. Please be smart people. Do not buy from Dell. They are cheaters.

I purchased a Dell Inspiron 24 3000 all in one on 6/30/18, On 7/29/18 I got a notice to update my computer. After I updated the computer it began to run slow. Start up was slow and videos began to freeze up/I contacted Dell support. I spoke to someone with broken English. I told him what the problem was. He told me to shut the computer off. He then told me to hold the Fn key down and hit the power key. I told him I can't do that because the computer is off and I can't hit the power button. He then transferred me to the software dept. where another broken English person told me it's a software problem and it would cost $200.00 to fix. I said, "I'm not paying that."

Bought the computer (Dell Optiplex 9020)... Dell failed to fix the unit using their online diagnostics technicians. Dell then sent a technician to the house who replaced the motherboard, the hard drive, the operating system 2x, and finally they replaced the Intel i7 with an Intel i5 and the computer still shuts down and reboots without warning. The unit's warranty period has expired and Dell keeps telling me it's my problem unless I pay more money to have them not to fix my computer. The company is too big to care... will never buy a Dell product again. I bought the unit because of the i7 inside and now I don't even have that.

Purchased XPS 8910 Dec. 2016. Approximately 6 months later, one USB port stopped working. After Dell tech support spent about an hour trying to troubleshoot over the phone, under warranty a Dell subcontractor was sent to my house and merely replaced the motherboard. Approximately 6 months later, I experienced Groundhog Day, including the motherboard replacement. Approximately 6 months later, the USB port quit again. At this point I started asking Dell tech support why this was repeating. They said they didn't know, the solution was to replace the motherboard again, they never showed any interest in determining why the problem kept recurring. They offered for the tower to be sent to Dell Depot Repair Facility; where detailed troubleshooting would occur. That's where things started smelling fishy...

Purchased new. Problematic! Will not boot fully, needs repeated starts to accomplish full on. Has occurred multiple times. System is maintained. My HP was better.

Purchased a wireless keyboard and mouse along with a computer. It took a few weeks to get here and it took me a few weeks to set it up. On approx day 31 I started complaining that the keyboard and mouse were not working and had to constantly shut them off and turn them back on. This went on for a month with reps having me download, reload and do all sorts of things, rather than just accepting what tons of reviews could have told them - the product was a POS.

I have purchase my first Dell Desktop in 2003. The last time I bought a Dell Desktop was in 2010. Not only does the computer still works but I have had no problem with it. As of right now it loads up faster than my new laptop that I purchase last year. I was going to replace but it works fine for my needs.

Purchased online a Dell XPS 8930 approximately two months ago for my business. Right from the start there were problems which made the computer unusable. I contacted Dell Technical support immediately. Long story short, I worked with Tech support daily for almost a month and countless hours on the phone and they could not fix the computer. They sent an outside Tech to my home to replace the hard drive. One day later, more problems. Finally after over a month they decided to have me ship the computer to Dell because they determined it was a hardware issue. Two weeks in, I go on to Dell's repair status website to see my repair on hold because I am not under warranty. They actually want me to pay for the repair.

I have been using this Dell desktop (Model 4550) updated to 7 Professional. It works very slow and some time image sticks. I am thinking to change to update model. I also have Dell laptop Inspiron 1420 which works O.K.

If and when I decide to buy a new computer, I am very sure it will be Dell. I have not had any serious problems with this computer so I am very satisfied with this company. Nothing negative to say about Dell at this time.

I have had excellent results buying the Dell brand of computers. I have, over the years, purchased 5 or more desktops and servers and the company has always had great prices, great service and great shipping processes. The support although almost never needed has been excellent the few times I had to call.

I had a really slow Dell and was basically connected to people with little English speaking understanding as they spoke too fast. They didn't match my speed computer at the time. Had no help from Dell.

Reliable and client friendly. Has easy to learn features, great software options, extended hardware peripherals, excellent customer service support, and great color options.

At present I use a Dell desktop at work, it isn't the fastest computer by all means, even less so after the installation of Windows 10. I think now is a good time to exchange this for a advance computer.

Not the easiest to set up a hard drive transfer but the I.T. Guy did it in ~2 hrs. I am technologically impaired so don't go by my experience or lack thereof. Nevertheless, Dell desktop is sturdy and was affordable, and that's what I needed.

I bought my Dell touchscreen as a refurb from the company about 2013-2014 as I was running on older system which finally crashed. Initially I had a bad screen which had an issue with a line on top. Dell sent a tech and finally determined that it would require a replace and they did! Well it operates quite well for me and does everything I need to do as a non gamer adult. Props to Dell for backing the product!

Dell performance is about average but is overpriced for their capability. HP computers are generally better than Dell and cost less for equal capability.

My experience with my Dell desktop is awesome. I can use it as a T.V., download my documents, share my tablet information to my computer. I had my Dell for seven years now.

I have always bought Dell Computers. This is the third one that I have had. So far I have not had any major problems with them. Very satisfied with Dell.

The Dell brand has a good name. It is easy to tear apart and work on if hardware problems occur. I normally use Windows 7 on the older setup because I also like to play with Linux and the newer windows systems have changed things to make it awkward to setup. We have a totally corrupted legal system because what they did is definitely a violation of antitrust and not one peep out of the government. I refer to the software from Microsoft not Dell. Though Dell does cooperate with Microsoft in this matter.

I use my Dell desktop for email, and searches. I rarely have to contact Dell techs for help. It is reliable and usually trouble-free. I would recommend Dell to anyone.

Dell products has generally given me good service down thru the years. I have owned 3 units and all have done well. Customer service has been excellent also. I also like the fact several service firms can work on them with very little trouble.

Dell works very well. Depend on computer consultants for virus protection and check computer once or twice yearly, IT Management. Last for a long time. Suggest Computer Repair Consultants to check each 2 times yearly to last longer.

I use my computer 8-10 hours per day with no problems. It is fast and user-friendly. My children have been able to use the computer for homework and internet searches with ease.

When my Dell computer last summer stopped working the technician said nothing could be done and pushed me to buy a new one. He should have asked a few questions before getting me to buy a new computer. Didn't get one that was equivalent to the previous one.

Bought the computer in August 2017. It crashed on the day we set it up, it crashed 5 more times by the end of November 2017. Bluetooth keyboard failed. Never replaced. Bluetooth speakers replaced 5 times. Last ones were not Bluetooth. Tech support was sometimes nice other times rude and hung-up on me. Had to threaten financial dept. with non-payment before the hard drive was replaced.

The best desktop PC I have had. Had not any trouble yet and easy to use. Fits anywhere and very good material. Good brand. Would buy again.

I have used Dell computers for many years. I keep going back to the brand as they have a great warranty and stand behind the products they sell. I have tried several other brands and have been disappointed.

I purchased Dell's post warranty yearly program for less than $100.00 and it has been the best value proposition ever where my computers have been involved. Super professional, excellent English speaking techs and the problem is usually resolved within an hour... I call the #800 number and it's as simple as that.

My Dell computer is an all in one. First had a problem with the speakers but they send a tech to the house. We had to buy the extended service. Has been workable for 3 years.

I have never had any problems with my Dell computer in the 10+ years that I have used it. Dell is the only computer that I have ever owned. When I order from Dell, they are very supportive and always have the right price for me.

I have had a Dell desktop and a Dell printer for 10 years. They are used daily and only on very rare occasions have I had a problem with them and what is very important, they are very economical to utilize.

This is my second DELL computer and I must say I have never had a problem with DELL. I have only called their tech line once and frankly was quite disappointed at the lack of simple knowledge they provided. In fact, I had to figure it out on my own. It should be stated that this was more than 15 years ago. So, my impression of DELL is quite favourable.

Customer support for computer has not been applicable, but Dell no longer supports the printers. Surely would be helpful if they did. If I were to purchase a new computer it would probably be a Dell.

I am very pleased with my Dell three in one touchscreen desktop. Could be a little more user friendly for use just after purchase -- took a little while to get to use all features.

Well bought a NEW Dell All in One, I also bought the warranty, thank goodness. I have had nothing but problems, they have replaced the motherboard 3 times, and sent techs out to my house 4 times, and they ALWAYS replaced these things with USED (refurbished) parts. Now they want to send me another USED unit. I asked for a NEW one, that's what I paid for, they won't do it, and I can't get a refund either. Will I buy another Dell??? NO!!!

I have had my little Dell Inspiron computer for over 6 years and it's still going strong. It was a cheapie model with not many bells/Whistles and I love it!

The Dell computer works great. It is only the internet company that creates a problem as it buffers and takes forever to read my email. Or else loses connection, which Frontier is not resolving.

My email to Dell, no response! Please pass this information on to a manager to be informed of this terrible experience, I would like a response from Dell Service Support Manger. My first Dell purchase was Jan 2009, then a second 2013 (died on Jan 1, 2018) and ordered a new XPS8390. I also supported 2 others to purchase Dell desktops.

Right from the beginning the computer ( New XPS 8930) was not working correctly. Have been speaking with Tech Support and customer service who has been no help at all. And, actually at times quite rude in their responses to me. I have spoken and spent countless hours with 8 Techs trying to get this right. I spent well over $2000.00 and this system gets worse with each Tech that tries to fix it. I have bought two computers from Dell, but will never purchase another. If they don't fix it, it is going to court for a decision and I will blast how bad their computers are and support as well.

Dell offers great reliable performance in their XPS 8700 computer. I have never experienced downtime with this computer. It's reliability is impressive. Purchased two, one for my spouse and one for my enjoyment. Dell on-line matched the purchase price that was available at a major wholesale store.

Dell has provided a very user friendly computer. I have had no problems with it and it has proven to be very reliable. Pricing was comparable to other brands.

I purchased my Dell computer back in 2006, and I am still using it. The version of Windows I have, called "Windows XP Home Version", is obsolete. I would like to upgrade to Windows 7 or 10, but my computer does not have the necessary RAM to do so. I was informed by a Microsoft technician that I could either increase the RAM on my present computer or purchase a new one with Windows 7 or 10. I am still deciding on which course to take.

I've used many Dell desktop computers over the past 20 plus years. I've always felt they were a good value for the money. And I've had good experience when I've called for support.

I have had a Dell desktop since the 90's, 3 total, they are THE COMPUTER to use and depend on! The Dell operating system is easy to use even with the deterioration of the Windows software. I have had to use another brand of late and it is actually a daily pain. Blue screen at the drop a hat, etc.

I have owned multiple Dell desktop CPU's. From my experience they are very user friendly and pretty easy to use and maintain. The only issue I have had is that they tend to slow down without a whole lot of use. I have had other desktops that will slow down but then usually took a lot longer with a lot more data stored on them. Overall they are pretty good computer to own.

I have been using Dell desktops for over 20 years. I find them easy to setup and migrate info from the old computer (also Dell). I have never had any trouble with them except when Microsoft pushes updates that leave the computer in a continuous boot loop. The Dell is fast and large capacity. It's a good deal for the price.

It more than meets my needs. I am well satisfied; however, I have never used any other brand. It is about 6 years old and still performs to my expectations.

I own 2 Dell desktops; wife's got a blue screen recently. Have to replace it, mine is OK so far. Works very well, very pleased with it. But support is a problem with Dell.

I like my Dell. It is easy to use, I am also using windows still trying to get used to it. I also have a Lenovo. I believe it is made by IBM and also a great machine but the Dell seems easier to use. For the price you can't beat the Dell, it does everything my Lenovo does.

Never had a serious problem with computer. Although I still have XP on it. The best program ever. Very easy to fix problems on my own with it. Sound, picture and speed after all this time is great.

Their support system to fix any issues is the best in the business. If I have had any issues with a computer I work on for my members Dell will have a tech on site in 1-3 days with new part in hand.

I bought my Dell desktop computer about four years ago, and I've not had to enlist the support of customer service or technical support since I've had it. This is the second Dell desktop I've had, and I've worked on them in the employment arena, as well. When I need a new computer, I will buy another Dell.

It is ok but not something special. This is not the first Dell product that I have had and it was not anything to write home about. It has a "name" and that is why people think that it is so good.

The tech service from Dell is great. They totally took care of a hacking problem I had. They corrected many other problems I had with software. Love them.

I've been very happy with my 3rd Dell desktop. I use it for my small business as well as personal. Customer support leaves something to be desired. I've chosen to go with a local private techy that I call when problems arise.

My Dell laptop got fried going thru airport security. The screeners were laughing at me. So I went over their stupid incompetent heads to their boss. I told Mr stupid this was messed up. He didn't care either. So I called the local news station and explained my situation. They called Dell customer service and I got a brand new computer in a couple of days. Dell was great.

Dell computers last and last for me. I had to replace a HD and it was pricey but I got a solid state, so there's no defrag needed. Not had any problems.

I have owned IBM, ACER, HP and Samsung. I have found Dell PC All-In-Ones to be the best and most reliable. One is three years old and the other one year old and I have not had to take either in for any issues.

I use Dell computer at home. The computers are very well made and last a long time. The keys are and the help section is very good. I would buy another Dell if this one goes bad.

My 18 year old son started college in September. He needed a laptop and since I have had a Latitude and an Inspiron, I suggested one of these as an option. He ordered an Inspiron from Dell online, thinking that ordering directly from the manufacturing company would offer better service than through a store. WRONG! The laptop arrived September 5th, and from the very first week, it has had problems, crashing, blue screening and pixelating. On his first call, the customer service person left him hanging, thinking he was on hold, but no one came back. Did they hang up? Did they go on break? From then, the calls were frequent as this is happening daily. We have literally spent hours and hours on the phone with Dell tech support as they go through doing things like reloading software, reloading drivers, doing factory reset (and repeating these things over and over with each subsequent phone call). Nothing has done anything to solve the issue.

I purchase a computer July 2015 with insurance on this computer when I purchase that for 2 years and September 2015 this computer was shut down completely. I requested from Dell they should fix my computer or gave me another one. Dell declined to fix this PC. Cost me money to repair this computer. On July 2017 I having the a problem again. The same result. Please watch when you bought a computer with them. They're fraudulent company.

I find working with my Dell desktop easy and comfortable. It's actually the only brand I've ever had. I wish I could take full advantage and buy a brand new one!

I own a Dell desktop that is a combo tablet computer all in one. It has a wonderful 23 inch screen that is easy to see everything and easy to use. I have had it about 20 months with absolutely no problems. I bought it from Best Buy for a really great price and have never regretted it.

Always been a desktop person and I'm very satisfied with the experience. I work better on the desktop and I can sit properly. I love all the extra features.

I don't use the computer that much, but the Dell was reasonably priced. The computer has all the things I was wanting it for; sometimes it seems to be a little slow but I think it's my network.

Great computer. Have had it for many years. Still running like new. Easy to use. My grandchildren use it with easy. When it's time for updates, they install quickly. Would recommend a Dell product to anyone.

Dell XPS 8700 - I have had it 4 years and still going strong. Big machine with 16 gigabytes of ram 1TB HD. I will buy another one. I highly recommend this machine.

This is my second Dell PC and I've been extremely pleased with Dell products all these years. Excellent value for a quality product. No issues with customer service either.

Use Dells desktops almost exclusively at work. They are very reliable and support is easily obtained when needed. Never had one fall out during the three year warranty period.

I use Dell computers at work and have never had a problem using them or with the system and I've been working where I am for close to 40 years and have a Dell system at home.

Completely satisfied with my Dell and would buy another one when this one gets outdated. The Dell support is really good when you can understand the person on the other end, usually a foreigner and have to ask to repeat many times.

Dell makes a great desktop and laptop. Durability is fantastic. Customer support could be better, but that seems to be about average for all computers.