Dell Desktops

I recently purchased a Dell desktop and I was rewarded with a subscription service that I didn't want, I didn't ask for, and I'm having a terrible time trying to cancel! I'll never buy another Dell and I recommend you don't either. I have a friend who just ordered a desktop from Skytech and he had a perfect experience. He got a better computer for less money. If you don't believe this, watch some YouTube videos for good places to buy a computer online. I wish I would have done things differently.

I bought a Dell Desktop computer on April 2, 2021. Two weeks ago my mouse and keyboard quit working correctly. Called in for support. They did some things worked until they disconnected. Then they said it would cost me $99, because it was a software issue. It was their software that was installed. Tried 3 different keyboards and mice. The same problem with all of them. Sending back and losing $600+. They do not stand behind their products.

I ordered my computer for a trade show that was to occur on April 19. It was to be shipped to a FedEx shipping point to be picked up there by me. It is now June 18 and still no computer. I paid by debit card and I still have nothing! I cannot get anyone at Dell to even talk to me. They want a review of my experience but reject my review because it does not measure up to their standards!

I've used Dell Computers for many years and they work good for my business. Upgraded in October 2020, returned one monitor and after 90 days I called them due to never got the credit. The Dell employee stated it was good that I called her, would have not got the credit. Then 3 weeks later I was double charged for some software. After 3 long phone calls and no satisfactory results, Dell will take advantage of you financially. Consumer beware.

I purchased an XPS 8940 desktop computer with an NVidia rtx 270 super card. My problem was misdiagnosed multiple times between Feb 1st and Feb 11th. On Feb 11th they ran a stress test on the video card that crashed the computer again and determined the card was bad. Now I’m being told the card is out of stock until March 3. Why am I paying for premium support if it takes over a month to get a hardware issue resolved. Seem like once you purchase something from them you're not important enough to be bothered with.

I bought our Dell Inspiron desktop over a year ago for my husband's birthday. He'd always wanted a decent gaming computer to play some PC games on as the one we had was suuuuper laggy with even the more basic games. This Dell with the Ryzen 7 CPU, however, runs just as good or even better than our PlayStation 4! He plays a pretty high graphic game - Forza Horizon 4 - on it, and it's smooth as butter. It's fast to start up, needless to say, and we've been very pleased with how quiet it is. Dell went through some rough years in the early 2000's, but I'm glad to say that it seems to be much different now. Highly recommend their products.

My very first home computer was a Dell and to this day I have remained a Dell owner. The computers and peripherals have stood the test of time and I've never been disappointed with their products and support when needed. Techs always seem knowledgeable and happy to help with any problem or question no matter how big or small. Would recommend them whole heartedly, in fact I did just yesterday to a home appliance person that came to my house.

I use to go through computers like wildfire. Everyone that I had had would do a fatal crash, hard drive burn up, motherboard no longer working, etc. Finally purchased an all in one Dell. I've had this computer for over 6 years now and it is still running great! Certainly got my money's worth out of it. Had expandable slots for memory also. Very pleased and when the time comes to buy another desktop I will only look at Dell!

I have had at least three Dell computers, including laptops and desktops. My present laptop is sturdy and travels well with little if any trouble. My present desktop is actually a small, shelf size model that fits nicely on the shelf of my desk. It not only performs well but only takes up the space of a fair size book. I am very satisfied.

I Got an all-in-one computer and it just has a computer screen that has all the components of the computer in it. My grandsons and my granddaughter who's still going to school they're having trouble with it, take the long time to load up. I wished I had a gotten the computer screen and the hard drive are separate because of all the issues.

Purchased a Dell desktop when I retired. The computer guru where I worked recommended it and said it was a great price. Only downside was I had to purchase a new monitor as my old one was really old. It has been trouble-free. My grandson uses it for his gaming and is happy.

I have used my touch screen all in one Dell desktop for 9 years and it is still going strong. This pc has outlasted my expectations and keeps on working. I will buy another Dell when the time comes for replacement.

Spoke to an extremely rude representative, Robin **, from DELL who refused to connect me with a "supervisor" or someone else who could help out with my situation. Dell had supposedly cancelled my order because of an issue on their end. Order was placed successfully as initial email from Dell acknowledged. Tried returning email but no response. Now my item had be sold, and even though Robin suggested there was a "similar" item available, it would now be an additional $200 that I would have to pay.

The web cam was not working so I called Dell after confirming that I had a valid warranty in full force. Very long, frustrating, stressful story that stretches over 3 weeks and is still open-ended, my computer has been diagnosed with a faulty hard drive and a non-functional camera. This is after over 20 hours on the phone and a ridiculous number of pointless emails with "support" (and I use the word in its lightest form), "level 3 technicians", "Customer Care", "Escalated Customer Care", and over 17 Dell representatives (all in India), and the replacement of the hard drive and web cam.

I ordered my Alienware desktop through Dell website on October 16th. They said that the order will be delivered around November 2nd. I contacted them a week after I ordered it to see what is the status of the order and to see if it would be late. They emailed me back saying the product is in production and he moved it to expedited shipping. Which is really nice for customer service to do that. That is why I gave another star. They did send me another email after I gave them the customer service review. I gave them five stars because they expedited or they will expedite my order instead of having it go through standard shipping. The next email they sent me was right after within 24 hours.

I bought a new Dell 7470 (all in one) in March 2020. Just a couple of months later I faced the following problems with this device: 1. The mouse stopped responded regularly, 2. The whole system was freezing often, 3. I couldn't open photos, etc. I contacted official Dell service department in Athens, I spoke with two technicians, besides they were not supportive and rather rude, they did not solve the problems, they denied to send a technician to check and repair the device even guaranty was and is still in force. Additionally while buying this pc, from the shop they told me that this five years guaranty in case of any malfunction includes presence of a Dell technician in my working place for repair and further that, the replacement of the damaged device for as long as its repair is needed.

In few words: Unacceptable service by Dell in Greece.

I bought this computer on November 25, 2019. It is a real disaster: Extremely slow, when trying to work it stops and restarts. The sellers could not repair it (VComputer Factory S.A.). At this time, is useless and I cannot even give it away. Never again a Dell product.

Purchased an aio computer from Dell 5 weeks ago, it arrived 3 weeks later and when opened I found the computer stand missing without which I cannot use the computer. Made a service request and reported fact and urgently required they post one to me. That was 2 weeks ago and all they keep telling me that it is in progress. This is not good enough on a purchase that cost over $2000. This will be the last time I purchase a Dell product, they have proved unreliable and their call center is as bad, now not answering emails and cannot phone as I was on the phone for 2 hours before I had to give up.

Terrible. Stay away from this overrated by their own people. Their so called best customer service is only based on talks. No action in reality. Their prices are always a few hundred dollars more than other computer companies. I ordered 17 inch 2 in 1 Inspiron laptop and it has been delivered fast enough to make me happy but laptop had defects like a gap between the cam and the frame 8. Have been refunded fast. Also for the second chance I wanted to give them I built online r11 alienware gaming desktop. Cost 2500 Canadian and it has been delivered fast again but this one didn't even turn on to transmit the picture to my screen.

I ordered a Dell Alienware desktop in March and received finally received a delivery in July, which is missing the monitor, mouse and keyboard. Called twice a week for the last 3 weeks and am tired of empty promises from Dell staff who reassure me they will ring back with an update within 24hrs. Still waiting- so disappointed, frustrated and worried I will never receive the remaining items.

Excellent computer. Very reliable. Excellent sound, no problems with drivers, etc. I have been purchasing nothing but Dell products for years and am extremely satisfied. Would highly recommend. I have a tablet and a laptop.

Overpriced and claims of exceptional quality that are overstated and usually end up with mediocre ratings. Extra charges for almost everything. Pricing all products higher than most competitors. Constantly trying to force use of company websites in order to force-feed overpriced extraneous accessories that are not needed in order to inflate pricing.

I've been a Dell customer for years. I had gone away from Dell in the past because I was no longer happy. But my last 2 desktops have been a Dell. I need them for work and they have been the best desktop computers I've purchased in years. The quality was wonderful and the prices of both desktops were very affordable for my at-home-business.

DVD, Cd, player/recorder is incessantly noisy. Even had them replace the drive but it is still noisy enough to not hear the sound over the player noise. :-( All other parts seem to be working well. I ordered extra connectors front and back and they all seem to connect with all devices I wish to attach to the tower.

The computer is reliable. When it breaks however, and I call Dell where I have a service contract, it is another story. I am dealing with India. I have difficulty understanding the person. It usually is a 2 to three hour production. They try, but in many cases they are not knowledgeable. My second issue is the price of the service contract. I think it is high. When you renew they treat you like you are a new customer. The price is higher for the first year. A ridiculous policy.

I purchased a Dell Inspiron 3671 through their Certified Refurbished store chat, and explained that I must have the ability to install a secondary Dell 4TB drive with any system recommended. After a long discussion in which I was talked into also purchasing their "Premium" Support Service, I received my desktop that was not only very cheaply made (the entire computer weighed less than 8lbs.) but did not include a required power cable in which to provide power for my 4TB DELL drive, but also lacked the required mounting bracket for it.

The size is perfect for my tiny workspace, the monitor is ample, providing the clarity of a larger unit. With practically NO WIRES! The mouse and keyboard chip make connection simple. It does everything I need with ease and the tech support from Microsoft is awesome.

Never buy here. They frauded me. Told me I can exchange or trade my computer at any time - no fees, no limitations, no problem, no restocking fee and can cancel at any time no problem. This was a lie to grab my card number and when I phoned in to get a better deal they try to give me the deal but refused to cancel my products that were agreed to over fraudulent terms and refused to support its end of the deal that I made over the phone to the agent before giving my card number that was the terms I agreed to. This is fraud.

Dell Desktop has been a go to for me for many years. It is reliable and a work horse. Most last for many years with little to no issues. Set up is relatively easy even for the non geek and CS support is also good. The trick is to make sure you have enough memory and hard drive storage to meet your needs. Speed is good with the right processor. I opted for Webroot as protection as well as system mechanic to help me keep everything working as it should.

I love my Dell computer - it is efficient and effective. I have a 2TB hard drive and create videos, etc. With this great hard drive, I have no problem storing my work. I would recommend Dell computers - laptop or desktop to anyone.