Apple iMac

Apple iMac

 3.7/5 (1681 reviews)
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Overall Rating3.7 out of 5
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Apple iMac Reviews

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Verified Reviewer
Original review: April 6, 2023

Worst technical support in the world!!!! None of them know what they are doing!!! Believe me I have spend hours in the phone with them. They have no knowledge of the products they sell, their knowledge is vary basic. They are rude, and the most spoken answer is, "I don't know what to tell you. I don't know how to resolve the problem you have." It is the most frustration experience in the world talking to one of them! I AM NEVER BUYING AN APPLE PRODUCT AGAIN IN MY LIFE FOR AS LONG AS I LIVE!!!

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Verified Reviewer Verified Buyer
Original review: Aug. 26, 2022

On June 7th, 2022, I called Apple support regarding my iMac 27" computer. It seemed like it had a hard drive failure and the apple operator made an appointment for me to take it into their Apple authorized reseller store Simply Mac at the Avenues in Marietta, GA. It was supposed to take 3 to 4 days to diagnose the problem then let me know what the repair would entail. I tried to call the store on June 10th to get an update, but I got a recording that they were busy and to leave a message. The same thing happened on June 11th so I drove to the store that day.

It turns out that the Simply Mac store had gone out of business and June 9th and no one called me to notify me to pick up my computer. The rental office of the mall could not open the shop for me to retrieve my computer because the Simply Mac had filed for bankruptcy and it was in litigation. The rental office gave me the number of the bankruptcy attorney in Salt Lake City. I called him and he tried to help but said he was being ghosted by Apple and the landlord. I have made repeated calls to Apple support since June 11th and they could only say that I should wait for an email from Apple. I kept calling Apple, the mall rental office and the attorney every two weeks because I never received an update regarding my iMac.

I finally I received a call from Apple support senior advisor August 24th, 2022 telling me that the representative/partner who emptied the store cannot locate my computer. So basically, my computer has been stolen from a store that was recommended to me by Apple Support. The apple care area manager/agent who emptied the store, will not return my calls or answer my emails. I was advised to contact Simply Mac attorney and file a claim. Attorney sent forms but mentioned that I may never be compensated or if I did it may be years, but I’m filing the claim. How ridiculous is that? I filed a police report for stolen computer.

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    Verified Reviewer
    Original review: June 22, 2022

    On mothers day (over a month ago) I switched on my Mac and found ALL MY FILES WERE GONE! I use the Mac for only work and have now lost everything (own my own business). I got in touch with Apple and they blamed Microsoft. Microsoft have proven it's not them and it must be Apple (Microsoft support is amazing!). I have had 4 senior support staff, who have all disappeared. One after the other! No one cares and no one gets in touch! Apple do not have a clue what happened and they have no interest in finding out. Apparently, the senior support do not have managers and if I wanted to make a complaint I have to WRITE A LETTER). Yes, a letter!!!

    The most technologically advanced - billion dollar company - do not have an email, do not accept phone calls past senior support - and have to write a letter. How archaic and terrible! I would have to pay for postage, write the letter, send it and wait for maybe a response! Just disgusting! I have no faith in my Mac and will never use a Mac again! I used to love Apple, ( I have an iPhone, iPad etc), but after this, they are dead to me! If you own a company I would strongly advise to back up 5 times a day, if you use a Mac and be very cautious!

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    Verified Reviewer
    Original review: Jan. 24, 2022

    This is probably my best transition ever. I switched from the good old windows to Apple with a lot of skepticism and this iMac has proved me wrong. This is the best computer I've ever had and I've worked on a lot of computers over the years. Also, the deals I always get on are just unmatched with the best customer support.

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    Verified Reviewer
    Original review: Jan. 23, 2022

    Just got my iMac 2021 delivered today. This is my second purchase from UltraiZone and the entire experience was great. The customer support is great and the iMac is just out of this world. Highly recommended.

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    Verified Reviewer
    Original review: Sept. 23, 2021

    I needed this laptop mainly for school/Zoom. Most of the websites I need to access can be accessed simply because this is a Mac. Zoom also doesn’t work on this laptop/the default browser which is Safari, it states that it will work on other browsers such as Chrome or Explorer but I would have to pay extra money for. I’m really upset about this because this laptop is nearly 1,000 dollars all for me to not be able to access certain sites. Should’ve stuck with Google Chrome for 300$.

    2 people found this review helpful
    Verified Reviewer
    Original review: July 4, 2021

    Apple products continue to impress me. Quality is something you can always count on at Apple. I have used the iPhone for a while. This is my first Apple computer, and I will recommend it to anyone. The Best product in the market.

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    Verified Reviewer
    Original review: Jan. 18, 2021

    I purchased Macbook Air in 2019, this was my first Apple device. I was really excited when I purchased it. The design was amazing. It costed around 1500 USD, but in my mind it was worth it. In September 2020, it stopped working all of a sudden. It's in excellent condition, but it doesn't work. It didn't fall, I did not spill water over it, it just stopped working. Now Apple wants another 500 USD, to fix it, since I didn't purchase Apple Care. I have decided to buy a new laptop instead, I simply do not understand the craze. I will not be buying Macbook again. When I come to think of it, it's slow as well compared to other laptops in similar price range. Hope this was helpful.

    4 people found this review helpful
    Verified Reviewer
    Original review: Jan. 9, 2021

    I really enjoy the ease of use and the quality of media when I play it. I only wish the laptop screen was bit bigger. It is light and easy to carry which as my work computer is very beneficial as I took it to and from.

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    Verified Reviewer
    Original review: Dec. 30, 2020

    My original (and very first) Mac Mini was purchased in early 2013. I upgraded in September 2020. First (and most importantly), I feel much more secure from cyber criminals while using a Mac. I do utilize an antivirus software regardless. The other (and second most important issue) is SUPPORT. There is a lot to be said about Apple supported products. The frustration level in using Apple devices is very low. Even if an Apple store is not available to you, there is the option of online support or telephone support. However you decide to solve your issues, they will be resolved or Apple will pursue it until it is.

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    Apple author review by ConsumerAffairs Research Team

    The Apple iMac is Apple’s desktop computer. These computers combine display and CPU into one unit and focus on interconnectivity, high definition display and an easy-to-use interface and operating system.

    • All-in-one computers: The iMac is an all-in-one computer that combines display, processor, storage and more in one device. This keeps a tangle of cords and cumbersome pieces to a minimum.

    • Retina display: The iMac’s display screen is called the Retina. Some iMac Retina display models are capable of producing 4K or 5K resolution, the sharpest images on the market.

    • Device integration: Consumers who also own an iPhone, Apple Watch or iPad tablet can integrate these devices to share apps and data. It can centralize user’s data and sync with the iCloud to keep data accessible from any device.

    • Fusion Drive: Apple’s Fusion Drive combines the storage space of a standard hard drive with the speed of a flash drive. It keeps boot times and app operations fast and responsive.

    • Energy efficiency: The iMac is built with energy efficiency and environmental friendliness in mind. Its low power requirements and construction from about 30 percent of recycled materials make it a good computer option for environmentally-conscious consumers.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Apple iMac Company Information

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