Apple iMac

Worst technical support in the world!!!! None of them know what they are doing!!! Believe me I have spend hours in the phone with them. They have no knowledge of the products they sell, their knowledge is vary basic. They are rude, and the most spoken answer is, "I don't know what to tell you. I don't know how to resolve the problem you have." It is the most frustration experience in the world talking to one of them! I AM NEVER BUYING AN APPLE PRODUCT AGAIN IN MY LIFE FOR AS LONG AS I LIVE!!!

On June 7th, 2022, I called Apple support regarding my iMac 27" computer. It seemed like it had a hard drive failure and the apple operator made an appointment for me to take it into their Apple authorized reseller store Simply Mac at the Avenues in Marietta, GA. It was supposed to take 3 to 4 days to diagnose the problem then let me know what the repair would entail. I tried to call the store on June 10th to get an update, but I got a recording that they were busy and to leave a message. The same thing happened on June 11th so I drove to the store that day.

On mothers day (over a month ago) I switched on my Mac and found ALL MY FILES WERE GONE! I use the Mac for only work and have now lost everything (own my own business). I got in touch with Apple and they blamed Microsoft. Microsoft have proven it's not them and it must be Apple (Microsoft support is amazing!). I have had 4 senior support staff, who have all disappeared. One after the other! No one cares and no one gets in touch! Apple do not have a clue what happened and they have no interest in finding out. Apparently, the senior support do not have managers and if I wanted to make a complaint I have to WRITE A LETTER). Yes, a letter!!!

This is probably my best transition ever. I switched from the good old windows to Apple with a lot of skepticism and this iMac has proved me wrong. This is the best computer I've ever had and I've worked on a lot of computers over the years. Also, the deals I always get on UltraiZone.com are just unmatched with the best customer support.

Just got my iMac 2021 delivered today. This is my second purchase from UltraiZone and the entire experience was great. The customer support is great and the iMac is just out of this world. Highly recommended.

I needed this laptop mainly for school/Zoom. Most of the websites I need to access can be accessed simply because this is a Mac. Zoom also doesn’t work on this laptop/the default browser which is Safari, it states that it will work on other browsers such as Chrome or Explorer but I would have to pay extra money for. I’m really upset about this because this laptop is nearly 1,000 dollars all for me to not be able to access certain sites. Should’ve stuck with Google Chrome for 300$.

Apple products continue to impress me. Quality is something you can always count on at Apple. I have used the iPhone for a while. This is my first Apple computer, and I will recommend it to anyone. The Best product in the market.

I purchased Macbook Air in 2019, this was my first Apple device. I was really excited when I purchased it. The design was amazing. It costed around 1500 USD, but in my mind it was worth it. In September 2020, it stopped working all of a sudden. It's in excellent condition, but it doesn't work. It didn't fall, I did not spill water over it, it just stopped working. Now Apple wants another 500 USD, to fix it, since I didn't purchase Apple Care. I have decided to buy a new laptop instead, I simply do not understand the craze. I will not be buying Macbook again. When I come to think of it, it's slow as well compared to other laptops in similar price range. Hope this was helpful.

I really enjoy the ease of use and the quality of media when I play it. I only wish the laptop screen was bit bigger. It is light and easy to carry which as my work computer is very beneficial as I took it to and from.

My original (and very first) Mac Mini was purchased in early 2013. I upgraded in September 2020. First (and most importantly), I feel much more secure from cyber criminals while using a Mac. I do utilize an antivirus software regardless. The other (and second most important issue) is SUPPORT. There is a lot to be said about Apple supported products. The frustration level in using Apple devices is very low. Even if an Apple store is not available to you, there is the option of online support or telephone support. However you decide to solve your issues, they will be resolved or Apple will pursue it until it is.