Apple Macbook

Apple Macbook Reviews

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Overall Rating1.4 out of 5
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Apple Macbook Reviews

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Reviewed Aug. 11, 2023

Had to make another Apple Store visit yesterday, due to problem number "I lost count" with the terrible butterfly keyboard Apple dares to call "design innovation". This time the broken keys didn't get replaced. Instead I was given the option to spend another $599 on the 3rd top deck replacement in 4 years... Complete waste of time, also given the 2 hours it took to get there and back... Would not recommend this store. And my love for Apple products is also rapidly fading. Photo: "Designed" by Apple in California

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Reviewed May 11, 2023

I used to be a Mac fan and have used these computers in both office and home settings for over 30 years. They are now ridiculously expensive and in my experience unreliable. I have had two Macbook pros recently: one purchase around 2018, and it failed after four years; the issue was a failing display and the cost to repair over $900 dollars. I opted to update because after only four years some recent software would no longer run on its operating system—four year planned obsolescence is not only a ripoff to the consumer but environmentally irresponsible. In mid Dec 2022, I bought a new MacBook Pro 16 inch for approx $4500 (Canadian). Five months later, the display has again failed. At least it is still under warranty; still the inconvenience is considerable. I am strongly considering going back to a PC. Call me a fed up former Mac fan.

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    Reviewed Feb. 5, 2023

    I've purchased a Macbook Pro in September of 2018 at $2100. It has worked properly only until 2021. And since then I have been having battery issues until it finally gave out ny end of 2022. And when I booked a "Genius Bar" appointment they are telling me there is corrosion in the device. There is no proof if the corrosion happened recently or if it was faulty even before purchase. And charging me an extra $-1500 on the same. My strong advice is not to buy Macbooks.. because they will only work for the intended warranty period of one year and then give out. It is a waste of money. The associate further went on to suggest me to buy a new Macbook instead of having the old one repaired. But who knows if that one will last a year or two?.. I have realized Apple's laptops may be faster but it is not durable at all. Be prepared to pay alot of money for a product that works maybe a year or a lil more.

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    Reviewed Nov. 7, 2022

    The screen stopped working on my Macbook while it was still under warranty. Apple refused to fix it. They cited this clause in their warranty as their reason. "If service is needed due to failure of parts that are not original to the product or due to damage caused by abuse, misuse or any external cause, Apple reserves the right to return the product to you without servicing it, and may hold you responsible for any indicated diagnostic fee..."

    Seems Apple withdraws their warranty if there is any external cause contributing to the problem. If the computer is in the vicinity of sneeze, or it is hit by a falling leaf, Apple can void the warranty. If Apple engineering or manufacturing plays a considerable role in causing the problem - a flaw or weakness that is aggravated by even a minor external cause - that is tough luck on the buyer.

    Since a warranty is used to sell products (knowing a product has a warranty makes it more valuable and attractive), IMHO, I don't think Apple should be permitted to claim they offer a warranty when it come with such retractable benefits. Before you buy AppleCare, their premium insurance, check to see if clauses like the one above are included in the terms. It is bad enough be stung by these kinds of clauses without paying extra for the privilege,

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    Reviewed Aug. 28, 2022

    Once again Apple has made changes for the worse. For no unknown reason they have changed the power cord connector and shortened the cord by 50%. I can no longer sit at my kitchen table without a lame extension cord... They also did away with the USB ports!!! So frustrating. They change chargers and port connectors as to create a need to buy new ones. So easy to see Apple is all about the almighty dollar. -

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    Customer ServicePriceReliability

    Reviewed July 18, 2022

    I purchase Mac Pro 13 in July 2014 and just after I registered it with the upcoming July Cal Bar exam and download the exams, the Wi-Fi stopped working. I called for technical support but the technician could not fix it. He scheduled a reservation for me with an Apple store in Burlingame to bring in for repair. Unfortunately it confirmed the Wi-Fi problem is irreparable, and the hard drive needs to be replaced, but Apple no longer makes replacement parts for that model. So this Mac Pro, can no longer have Wi-Fi. I was seeing red at the store, thinking I was ripped. I spent almost $1400 for it, now it’s in the eighth year, and at this critical moment the Wi-Fi crushed and Apple could not repair it. I don’t think I will buy any Apple products from now on. They are expensive, though look fancy, some are potentially defective. Not dependable at all!

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    Reviewed May 23, 2022

    Purchased a 4-core 2.3Ghz i7 with Retina display, 16GB of RAM, 512GB SSD. It's still a great machine, but Apple decided I hadn't given them enough money and blacklisted the model - no more OS updates means I can no longer run the software tools to develop apps. They will only give me $120 trade-in against a $1,800 Macbook that is virtually identical in specifications. No thanks, I quit Apple development instead.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2021

    I woke up to find my LCD screen of new MacBook Air (2 months old) with lines as though it was broken. Took it to the store and was told it was accidental damage. I have 8 apple products at home and none have been destroyed like this. There was no evidence of damage or impact to the glass or anywhere. I argued it’s a manufacturing defect and escalated. A customer care exec called and said he will check with the store (liar). He called and said the store could find the site of impact. We went to store and a racist admin guy called Jake (at Rundle place adelaide) tried to explain the meaning of accidental to us!! He was so defensive when we asked if it could be a manufacturing defect. He said they are not investigative people. They only fix problems.

    We being doctors we get spoken by these people who have no clue about what they are doing or saying. The store guy said he is the boss and no one has revived any calls there. Full of fake liars who are trying to prove we are frauds when we purchase their products. Wanna take these guys to court. They shouldn’t be left unaccountable for this daylight robbery. Waiting for another person to get back to me now.

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    Installation & SetupPrice

    Reviewed Dec. 1, 2021

    I've migrated to Apple MacBooks in 2008. After a few months of a learning curve I was fully adapted to the operating system peculiarities and was able to transpose my workflow into the apple/unix universe. After so many year I can tell that if you take good care of your computer, you will only need to replace it when the architecture becomes obsolete (every 10 year or so). The price compensates in the end, with little to no maintenance, software that server you (especially when installing third parties software on your machine) and robust physical notebook. Nowadays you have downsides on computers that you can't upgrade by yourself and lack of ports (which is being addressed with the new M1 2021 macbook pro series). If you need a computer for productivity, you don't need to look further

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    Reviewed May 30, 2021

    After years of being a happy Apple customer, my latest experience has left me with a new perspective. Electric shocks from the mouse pad, sticky keys, the camera stopped working and less than average picture quality. When I contact Mac support they offer solutions that don't work but require me to close down the computer, which means when I restart I have to contact them again and go through the whole process. Probably 50 hours plus trying to remedy these issues.

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    Apple Macbook Company Information

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    Apple Macbook