About Apple iPad
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I just purchased a new iPad and participated in their trade-in program. I traded in a pristine iPad that had been in a defender OtterBox case since I first purchased it three years ago. There was absolutely nothing wrong with it other than the battery would run down too quickly. I purchased a new iPad and was told my trade-in value would be $180. I just got a new estimate that my trade-in is now $0 because “the display has white spots.“ There were absolutely no white spots in the display when I sent it to them. I would never have purchased a new iPad if I thought I was going to get $0 for my trade-in. Apple trade-in is a rip off! Beware!! They will lie about your trade-in and there’s nothing you can do about it.
I spent over $700.00 for the works on a new iPad. Pen, keyboard the works. The ** is completely dead. Stick Apple products up your **. Will never buy a apple product again. This is sooooo wrong. Sucks
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I bought iPad Air 4 generation on 7.8.2021 and it started showing its true performance with 20 days. It is freezing day in day out while using inbuilt apps like pages, files, and keynote etc. Have reported same on numerous occasions to customer care but they failed to resolve and many occasions even failed to revert. Below aberrant customer care is icing on cake all so called executive of apple are trained only to pacify not for resolving issues in time bound manner. Fed up of this product please refund my hard earned money. I am happy with android/windows.
I misplace my information to log into my I pad and Apple can’t help me access my account. This was a gift from my grandfather that now passed away and all I got was a, "Sorry we can’t help without a receipt." Don’t recommend as a gift or a storage of memories for apple doesn't understand or care.
I sent my iPad fedex with the packaging from Apple. My machine was in perfect condition and it only needed a battery. I was advised via email that I needed to contact Apple because a further repair was required. When I called, I was told that the screen was cracked and it would cost another $500. They photographed the screen and showed that it was broken in the corner and said that there was no problem with the box delivered by fedex. I spoke to the manager and he took the side of his team. It was a 12.9 inch screen iPad gen 2. Please beware that Apple does not take responsibility for the condition of your machine. Take the iPad to an apple store and take a picture as it goes into the box. I will no longer buy their product since they do not support their customers and this company is not trustworthy,
They're always there to help me when I need help for things that I can do or know, they help me on most app when they are giving me a hard and they seem to know how thing are done like now I’m having trouble with eBay I’m going to call them for help.
I have a disabled son who zooms daily with his program during this pandemic. I have been through two iPads in the past year. The last one lasted two months. It won’t hold a charge. I took it to an Apple center for help and was told they could not help me, or do anything to help me even though I have a warranty on the product. No explanation- just that nothing showed up, even though the iPad won’t hold a charge. I have rebooted, unloaded all apps except Zoom, You Tube, iCloud mail and messaging which I need for Zoom meetings. I just don’t think the iPad (which was purchased new in August) can handle the Zoom app. This is a critical connection that my son needs at this time. I want to warn others not to purchase this product. In the past two years I have wasted $600.00 on this product, with no help whatsoever. I’m heading to Samsung next.
I’m so disappointed in this iPad. Evidently the screen touch capabilities has a known issue with the touch feature randomly and intermittently not working. Matter of fact, I’m timing how long it takes me to type this review. I am an avid taper, so I can normally type fairly fast. This review should have taken me about 2 mins to type and thus far, it’s taken 8 mins. That’s ridiculous.
It makes me so frustrated at times, I feel like throwing this damn thing through Apples window sometimes. I can’t believe you spend so much on an electronic just to not be able to even type on it. I’m pissed! $600 is A LOT of money. Had I read reviews before purchasing, I would have never bought it. This is a known issue evidently. If this is a known issue, why haven’t they fixed it? Until this issue is addressed, I would certainly avoid this iPad. Mine is a 2019 10in. If I could get my money back, I would. Now it’s taken me 15 mins to type this, which should of taken 3. Very dissatisfied do not recommend. Thanks.
I bought iPad Pro 10.5 Wifi+Cellular 512GB from Amazon and it was having temporary camera issues from the beginning. Within a few months, it happened 4 times and I decided to send it for repair as it was under 1 year warranty. Apple quoted me 500$ for repair by blaming on a small physical damage on it that was not even close to the camera. That physical damaged ("bent enclosure", they said) was overlooked by me because it was always under the protective ipad back cover. Not only did they scam me by selling me a damaged product in the first place but also they didn't do the repair despite being under warranty and tried to scam me by quoting 500$ for it. Their story was that "in order to repair the camera, they have to open the ipad but the bent enclosure won't let them put everything back together and hence they need 500$ for it". Another fact: The trade in value of my device is ~500$ as of today.
I was a Apple user. I have Two iPads, a Mac Pro, Three iPhones, two sets of EarPods and today the customer service at Apple has totally turned me away and I will be selling every device I have and making sure as many people as I can reach know how they work. I bought my son a iPad mini back in 2013. After some life changes moving multiple times and going through a divorce we finally found that iPad (it was packed up). When we charged it and turned it on the account is locked out because it is signed into an apple id. The email has been forgotten since it was made for my son to have an apple account (later learning I have the Family shared plan and not every device needed its own id, I know I was young and stupid). When you look up gmail policies it says a email is deleted after 9 months of no activity (it's been 6 to 7 years).
So I call apple and explain to them what is going on. I tell them around the time I bought it (again 6 to 7 years), where (the physical address) it was bought and when it was bought (Black Friday). They agree that is shows that is correct. Yet they said since I do not have a receipt or bank statement showing proof of purchase my iPad mini is no good and there is no way to unlock it without a death certificate!!!! Who there'll keeps receipt that long? Since I have gotten divorced I no longer have a way of pulling a statement from that many years ago! I have never in my life heard of such crap. I will NEVER support APPLE again.
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