Apple iPad

Ordered the “Smart Cover” for iPad (9th Gen) - cost $65 (with tax $72). What a surprise…. One front cover - no back. Approx $5 cost at most! It’s going BACK and I will shop competitors. Come on for heaven's sake…. What a rip off.

This is my fourth device (Ipad). Prior to it I replaced three device i.e. IPad Air 2021, in all devices same problem persist i.e. Hanging eventually got refund after much hustle. I thought said problems could have been rectified in new device, but I was wrong terribly. Common problem is device used to freeze deadly not working. You can not shut them by using external buttons as well. It is dead freeze, complaint made various time but CCE are not serious on it. I have other two device of Apple though will harness environment but now breaking my head on wall and just praying when Apple monopoly will end.

Bought ipad pro 12.9 in Apple store online, January 2022 as gift for my daughter worth 1500 plus dollars, month of May, can't switch it on, checked by other retail apple shop, there is no physical damage, advised to return to apple store, after sending for a repair, they're asking for a repair fee of 900 plus dollars due to physical damage which I'm sure there is no physical damage when I sent it. Please be extra careful purchasing IN apple store, they're scammer. Beware of the apple repair in ACI CUSTOMER CARE 451 CALDARI RD. VAUGHAN ON. L4K9S9 CANADA. It's a big lesson not to buy online in apple store, it's a waste of money.

I just purchased a new iPad and participated in their trade-in program. I traded in a pristine iPad that had been in a defender OtterBox case since I first purchased it three years ago. There was absolutely nothing wrong with it other than the battery would run down too quickly. I purchased a new iPad and was told my trade-in value would be $180. I just got a new estimate that my trade-in is now $0 because “the display has white spots.“ There were absolutely no white spots in the display when I sent it to them. I would never have purchased a new iPad if I thought I was going to get $0 for my trade-in. Apple trade-in is a rip off! Beware!! They will lie about your trade-in and there’s nothing you can do about it.

I spent over $700.00 for the works on a new iPad. Pen, keyboard the works. The ** is completely dead. Stick Apple products up your **. Will never buy a apple product again. This is sooooo wrong. Sucks

I bought iPad Air 4 generation on 7.8.2021 and it started showing its true performance with 20 days. It is freezing day in day out while using inbuilt apps like pages, files, and keynote etc. Have reported same on numerous occasions to customer care but they failed to resolve and many occasions even failed to revert. Below aberrant customer care is icing on cake all so called executive of apple are trained only to pacify not for resolving issues in time bound manner. Fed up of this product please refund my hard earned money. I am happy with android/windows.

I misplace my information to log into my I pad and Apple can’t help me access my account. This was a gift from my grandfather that now passed away and all I got was a, "Sorry we can’t help without a receipt." Don’t recommend as a gift or a storage of memories for apple doesn't understand or care.

I sent my iPad fedex with the packaging from Apple. My machine was in perfect condition and it only needed a battery. I was advised via email that I needed to contact Apple because a further repair was required. When I called, I was told that the screen was cracked and it would cost another $500. They photographed the screen and showed that it was broken in the corner and said that there was no problem with the box delivered by fedex. I spoke to the manager and he took the side of his team. It was a 12.9 inch screen iPad gen 2. Please beware that Apple does not take responsibility for the condition of your machine. Take the iPad to an apple store and take a picture as it goes into the box. I will no longer buy their product since they do not support their customers and this company is not trustworthy,

They're always there to help me when I need help for things that I can do or know, they help me on most app when they are giving me a hard and they seem to know how thing are done like now I’m having trouble with eBay I’m going to call them for help.

I have a disabled son who zooms daily with his program during this pandemic. I have been through two iPads in the past year. The last one lasted two months. It won’t hold a charge. I took it to an Apple center for help and was told they could not help me, or do anything to help me even though I have a warranty on the product. No explanation- just that nothing showed up, even though the iPad won’t hold a charge. I have rebooted, unloaded all apps except Zoom, You Tube, iCloud mail and messaging which I need for Zoom meetings. I just don’t think the iPad (which was purchased new in August) can handle the Zoom app. This is a critical connection that my son needs at this time. I want to warn others not to purchase this product. In the past two years I have wasted $600.00 on this product, with no help whatsoever. I’m heading to Samsung next.