Lingo

Just like all the other people have said, they lie about who they are, they lie about the company they are representing and deals. They just claimed they were Centurylink and our price is going down next month as Centurylink is pairing with "Lingo". Yet they are Lingo themselves, I declined and had to basically hang up. I called Centurylink and they are familiar with Lingo and said they are not related with them and to stay far away from them. I checked BBB and others say same thing, they lie and pose as other companies.

Phone has been out for over three weeks. Have called multiple times, every time they say that someone will be out that day between 6 and 8 pm, but nobody ever shows. Don't recommend this company to anyone.

As another review mentioned this company deliberately misleads you about what they actually are- they assured me they were an authorized agent of Verizon. They notified Verizon of the change in service without notifying us of the date and did not hook up my service at all. We are a restaurant and went through a weekend with no phones. Every phone call to the company we made was answered by an individual who politely recited the script they are given but could not give any explanation or update for service. There are no supervisors to speak to or service managers to expedite. This company is a total scam. Giving a 1* review is way more than they merit

We have been using Lingo (and parent company service) for more than 15 years. Paid $$$ per month. Recently our phone stopped working. They asked $150 just to do call forward to another number until the problem is resolved. WORST COMPANY. I Just fired them. Missing company calls for the past 1 week (transition period to another company). I prefer to give 0 star.

This company acts like calling from AT&T and they capture a YES from you and switch all your business lines to THEIR company called LINGO, VOIP PHONE COMPANY. And then don't send you a bill for a while, then for non payment your business lines get canceled and dead til you pay a premium. Even then they would connect you back and you lose a lot of business,, a terrible most unprofessional company and very dishonest. Avoid them at all costs.

Experience several episodes where the phone service was out over a number of years. They were not reliable with providing a date service would be fixed. AT&T repairmen always came to fix. Requested they take inside service off which I was talked into taking. Numerous repairmen told me issues were outside. Was finally told that I would have call forward while phone was out to a strange number by customer service representative. I explained I did not have this strange phone number, this made no sense. The phone was not fixed as the customer service rep said. I called the strange number, and it was not in service. Called again with new representative and gave my cell number which worked.

We had an account with Startec for 14 or more years, we were not aware they were bought out by Lingo. We never had a problem making international calls to Greece and the UK. In the past month every time we try to make a call we get a message saying it can't be completed. I have called customer service several times. I always get a person with a very heavy accent and can't understand half of what they are saying. {My husband is from Greece so I am used to hearing an accent and know how to listen to people that have one.} They gave a different 800# to try, but it won't work either! They said we have to register any phone # we want to call first before we can call them. This sounds ridiculous to me. We never had to go through that procedure before. Just dialed the 800# then the phone #. Why should I have to register the phone #'s we call?!?!

WORST SERVICE EVER....I am not one to write reviews but with Lingo it is needed. Lingo called under the false pretense of being part of ATT and they were lowering our rate on local calls. Sounds amazing, right...not at all. I had lingo for 6 months and 3 out of those 6 months my landlines did not work. Every time I called to have them fixed, they would make a trouble ticket and tell me it would take up to 3 days to fix. I ended creating a trouble every 3 days for months and still they would not fix the problem, they would close the ticket out but wouldn't resolve the problem (attached is all the tickets I created to have my service fixed but it never was) I had to switch to a new company because my business landlines were down for so long, we lost thousands in revenue due to Lingo.

On 7/18 service was cancelled and ported over to Spectrum. Agent, I spoke with assured us the phone was disconnected. Received another bill showing not cancelled. I called back in and they again assured service will be cancelled on 8/8/22 but could be up to 3 months before it would officially be cancelled. On 9/22/22, I again called in and was told our pending reimbursement of cancelled time was coming. I again called on 9/26/22 to get an update. I was then told it continues to be pending and it would be 120 business days before we received the reimbursement. Again, called today on 10/24/22 and was told the same thing. You have to wait for the 120 days.

My parents were receiving 2 phone bills from different companies. So we wanted to have both phones with the same service & 1 bill. I called a new provider 8/15/22 to port the phone number to them. I was told that the account with Lingo would automatically be canceled since they would no longer have the phone number. In September, my parents received a bill from Lingo. I called Lingo, 9/13/22, was told that they do not automatically cancel accounts. Explained that they no longer had a phone number to bill, so why continue to bill? No answer to that question. He did say that he would close the account.