Consumer Complaints and Reviews
Today I got a message and a link to download beat. I wrote my daytime tel no. after I got message back and code. I entered the code from the phone and beat do not download. I do not know what to do and need this beat you know.
I did not order this and tried several times to cancel. I think I finally got it cancelled today. We will see. I have been charged for 12 months for a total of $119.88. I would like to get my money back if possible. Any suggestions?
I got a random text saying thank you for purchasing their service - $9.99 for ringtones I have never downloaded. There must be some hidden ad in a free kid's game, because that's the only thing I can think of on how they manage to charge my account.
On 1/28 at 5:08 pm, I got a text from whoever or whatever ** stating, "You recently purchased Flycell Services but we were unable to bill you for it. This is a new attempt to bill you $9.99. Text Stop to opt out," at 5:11 pm. We replied, "Stop," text at 5:11 pm. I got a text saying, "You've successfully opted out of Flycell's Gopack. Service has been cancelled. You will no longer receive messages or charges from us." At 5:12 to 5:27 pm, my phone company sent me a text stating my balance and that Flycell took the $9.99, so I called them for them to tell me I signed up for the service on 1/17/13 but I never did. I never even heard of them until they texted me on the 28th and for a refund and I was told no. I want my money back the same way they took it from my phone. I want them to put it back on my phone and then forget my number. Flycell is a bad company that robs people.
I just got my bill from T-Mobile with an entry that Flycell has billed my wife's line for their service which she hadn't requested nor used. Even the text message offers that presumably market their service was not received on the phone in question. This is pure robbery!
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I was charged for a service by Flycell, which I did not authorize. I am 53 years of age and disabled, why would I want such a service and more importantly I did not order? I want a refund and no further charges on my bill.
Flycell club pack - I got a text message from my cellphone service provider. After researching the text, I noted it was an unsolicited and unrequested service and in fact, I have no idea what Flycell even is. But it shouldn't be allowed to arbitrarily attack and bill a service for a non-service.
My wife's phone was charged $9.99 a month for the past year without using any service. Sprint and all cell carriers enable function which should be outlawed! I hope there are lawyers which will sue these cell companies that are robbing consumers blind when they get a text message! I am sure there are a lot of people wanting to be part of the "class action" lawsuit that will force all the cell companies to stop this behavior and recover the consumer's money. There should never be an opt-out mode, but only an opt-in that is explicit for any extra phone purchase transaction.
The last two months this company (Flycell) has charged my Verizon account. I have called Verizon and they have been kind and took off the charge and told me to put stop on the account. That is all good and then I come here and find out that this has been going on for years. So how much money has Verizon, AT&T and other companies send to Flycell each month? Can anybody set up a 5-digit number and bill these phone companies? Will they send them money? Sounds like a good living, huh? I wonder if I will have to call Verizon next month and see if they will take off another $9.99.
We received a charge on our cell phone bill for $9.99 for a subscription that we did not approve. When you call their number, a person who will not transfer you to their supervisor takes your phone number and then says that we approved it. We did not approve it. They have not removed the charge after we told them it was not accepted and should be reversed. He will not transfer you to anyone, says he is the highest ranking person for customer service. The District Attorney is being contacted in my state about this, and he will get to tell them that.
Last night, I got a text (FLIX) message from a person I typically correspond with stating I had a FLIX message with instructions to go to a website to get a PIX-FLIX. Since the message came in to my phone from someone I do text often, I thought it was legit. It turns out to be not something my friend sent at all. I am angry that this happened. I told Flycell to cancel it and never to contact me again. I am worried that I will be billed for something I do not want, and from the other posts here, it seems it is a common problem. What else can I do to stop this or to be sure I will not have any extra charges billed to me? How do I block my number from these unsolicited texts?
Flycell has been charging me $9.99 a month for a service I did not order. I called AT&T and was refunded only $19.99. I would like to join a class action lawsuit to stop these scammers and recover money. AT&T offered to sell me a $4.99/month Smart Limits service. After reading this site and hearing the AT&T employee tells me he gets these calls all the time, I wonder why AT&T lets this practice continue. Are they getting money as well?
I was tricked into having Flycell added to my phone by a scam initiated by Verizon. It took me two days to get it off, finally by going to a Verizon store. Now they are billing me $9.99 for the privilege. I hate Verizon anyway, but I live in a small town in the middle of nowhere. It's either them or AT&T. Nice choice, eh?
$29.97 per month Premium Services on my Verizon Bill for 12 months. It started when I went to Droid Phone service. Verizon stopped the charges and blocked the premium services on me and my wife’s wireless phones. I feel Verizon is part of the problem since they are the billing arm of this fraud. The way they display the bill makes you think you overused your service and incurred extra charges. No details on bill for what the charges were.
Myringtoneworld.com is a scam. They send out text message to my new smartphone and without price confirmation and notification, charged me $19.98 for service that I didn't even utilize. I had to find this out by looking at my Verizon bill after a month later. Verizon Wireless is avoiding their responsibility of blocking these types of frauds and charging customers on their own invoice. Definitely, somethings got to be done about this whole scam. Otherwise, other consumers are basically "sitting ducks"! Someone please look into this! Thanks. God bless.
Flycell, Inc. has fraudulently caused a monthly charge to appear on my AT&T phone bill without my approval or consent in the aggregate amount of approximately $2,000.
I have received six hundred eighty dollars ($680.00) of charges to my AT&T account from March 18, 2009 to January 19, 2012. Flycell has been billing me nineteen dollars and ninety nine cents ($19.99) a month for a service I have never used. Due to my own negligence, I have paid this assuming it was AT&T billing me for chronically going well over my data plan.
When I contacted AT&T, they informed me about this business. I looked on the Flycell website (www.flycell.com/), they do not offer any plan for nineteen dollars and ninety nine cents ($19.99). I contacted Flycell via telephone (1-800-580-0017) and spoke with an operator. This individual confirmed that there was no activity on the account besides them billing me. I have never received a text message or call from this company confirming or offering any information about canceling this service. I would also like to be included in a class action lawsuit.
Unsolicited ring tone charges sent to my AT&T bill. I called and stated that Consumer Protection Act allows cancellation/return of funds immediately. I have not received credit on the charges yet. I would be interested in being included in a Class Action law suit if available.
I had been receiving a $9.99 charge since September 2011 for Flycell: Multi media - 52222 SuitePack, which I had never signed up for. On January 18, 2012, I spoke with Mark at FlyCell and he told me on 09/04/2011 at 4:24pm, I had played Angry Birds on my cell phone and agreed to the FlyCell service. First, I have never played Angry Birds or even seen what the game looks like. Second, I have contacted Sprint about this several times and they told me that they cannot see what I have downloaded or agreed to, which is fine but if they are charging me for a third party. I would assume it is their best interest to find out what they are charging their customers.
I was billed $9.99 on a prepaid Verizon phone for a service from Flycell which I never requested and immediately refused by responding to the text message. After receiving the automated apology, I was unable to recover my money because the system did not understand my request. I’ve been on unemployment for a couple of months and any money lost hurts!
I noticed a monthly charge on my Sprint cell phone bill for $9.99, detailed as Flycell: Multi media - 52222 SuitePack. The charges appeared on prior monthly statements as well. I did a little research and found out about the scam. Take some advice and save yourself some time when you call your cell phone provider by refusing to speak to anyone other than a supervisor. At the beginning of the conversation with the supervisor, get his or her first name and employee number. Write it down and let them know you are writing it down by asking them to confirm your spelling. Let them know from the get-go that you know all about this scam and you want all the charges be removed from your bill.
Do not take any excuses and if any are offered, let them know you are going straight to the top with their name as the employee who refused to remove the charges. This is a scam that both Flycell and your cell phone provider profit by. Don't let them get away with it! Sprint's supervisor removed the charges without any argument once he realized nothing would stop me from taking it all the way up the chain of command, with his and everyone else's name, straight to the top.
Flycell has apparently been charging our Verizon account $9.99 since March of 2011 without approval. When we unbundled our Verizon bill with Qwest is when we noticed it. We contacted FlyCell, but they will not return the unauthorized charges. They only offered 1 month of free subscription. This was most certainly unauthorized. We did not subscribe to anything, nor did we use the subscription they said we had. Cell phone companies should automatically block this scam.
This company randomly solicited their ring tone services to me, which I declined. I then responded STOP as instructed to deny services and charges, but they have been charging me anyway. This company scams money from people and provides no contact information to cancel and/or question these fraudulent charges. Something needs to be done. I have been receiving $10 a month in fraudulent charges on my cell phone bill.
I got an email saying a friend of mine had sent me a picture. I clicked on it and was asked to put my number in so that the picture can be forwarded to me, and instead, I started getting stupid text messages from Flycell. I am angry about the Flycell bill of $10. I was tricked into providing my number online for that and I cancelled it twice. I am surprised they still billed me.
I am not sure how I became a text messaging victim to 69999. I found out it was a company called FlyCell. I followed through with a text message commanding "STOP" and received a confirmation that the service would be cancelled. Nope! They lied. I just received another $10 charge on my account. I am filing a complaint through the Wireless Service identifying FlyCell as a company with a bad strategy. I am being changed for something that I never approved.
Do not get scammed by Flycell. Do not give them any of your information. It is a waste of your $ and time! Waste of money! Do not have anything to do with them!
FlyCell downloaded a $19.99 program with associated $19.99 charge on 11/17 without authorization. This is unauthorized charges to my AT&T bill.
Since the last 3 months, I am seeing a suspicious charge on my bill for ring tone downloads from Flycell amounting to US$ 19.99 per month. I have never subscribed to any such service and these scammers are continuously charging my wireless phone account with AT&T. I called up the AT&T customer care and they refunded me the charge immediately and put a blocker on such charges, but it didn't stop Flycell to keep charging me further. Flycell is definitely a scam, but it seems AT&T is also well aware of this and they are working with them to siphon out extra money from their customers. This is a fraud and Flycell and AT&T should be brought to justice. I am getting harassed now every time I call AT&T customer care and they show that they are giving me a refund as a favor. It's not a favor. It's a scam and AT&T is a part of it.
My sister, who is not very tech savvy, received a video on her phone and it somehow took her to Flycell. Without her knowing, they signed her up for a $9.99 charge per month. She opted out right away but they still charged us. To me, I think this is a scam. Taking advantage of people who do not understand.
Being charged on cell phone $9.99 a month. Never signed up for this and need it cancelled asap.
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