C-Flex by Cortel

C-Flex by Cortel Reviews

About C-Flex by Cortel

Cortel has been supporting telecommunications solutions for thousands of companies worldwide for more than 40 years. The company offers a VoIP system that is used by small and large companies, including American Express, Ferrari, Wilson Sporting Goods, Pepsi and Harley Davidson. Cortel works with companies in industries ranging from financial, professional services and manufacturing to hospitality and health care.

Pros
  • Multiplatform phone system
  • Straightforward pricing
  • Many included features
Cons
  • Little company info available
  • Must schedule demo for more details

C-Flex by Cortel Reviews

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    Page 2 Reviews 10 - 40
    Verified purchase

    Reviewed Feb. 16, 2021

    Ferrari USA has been using Cortel for more than ten years and switched to C-FLEX in 2019. It has been a great experience for us, cutting costs and dramatically improving how we communicate internally and with customers. Luckily, we made the change just before the pandemic and were prepared to support a large remote workforce. We wholeheartedly recommend Cortel and C-FLEX.

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    Response from C-Flex by Cortel

    David, it is an honor to work with you and Ferrari USA and we look forward to being a vendor for the next 10 years. Andrew

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 15, 2021

    We are a very busy office and when we met the team at Cortel for the first time, we quickly learned that they were the best fit for us. They came to our office several times to assess our day to day activity, asked a lot of important questions and came back to us with their recommendation. We are very happy with the solution they installed and more importantly, we are thrilled with the level of service they provide. I highly recommend Cortel and give them five stars!

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2021

    Over the last ten plus years, I have enjoyed working with Cortel and their team. Not only have they helped us with our voice and data needs, but they have been instrumental to our company's success. Their expertise and attention to our needs have resulted in our company delivering better service to our customers and helping us lower our monthly costs with their C-Flex Solution. They are a pleasure to work with, and I would gladly recommend them!

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    Response from C-Flex by Cortel

    It has been a pleasure working with all of you. Thank you for the wonderful review!

    Verified purchase
    Installation & SetupStaff

    Reviewed Feb. 11, 2021

    Had a great time with the whole project from the sales team to the install. Project management timeline given for the build was accurate and expectations were satisfied. Would definitely recommend the whole Cortel team to all my business associates in the future!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 11, 2021

    What a true treasure to find a company of integrity, honesty, and knowledge. Cortel was able to assess our business, design a plan and execute with professionalism and on time. Their dedication to understand our business and knowledge of telecommunications and data network was extremely helpful when offering suggestions, we did not think of to help improve our effectiveness as a company.

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    C-Flex by Cortel
    Response from C-Flex by Cortel

    Thank you Paul for becoming a Cortel C-FLEX customer and we are excited to help your company provide great service to your customers. Stay tuned for some exciting new features in 2021! Andrew

    Verified purchase
    Customer ServiceInstallation & SetupPrice

    Reviewed Feb. 10, 2021

    When looking to purchase a new phone system. Cortel was clear and transparent from sales to the install. Cortel gave me all options and pricing with no hidden costs. It is reassuring that there is still at least one honest, hard working company left in the communication industry. Thank you Cortel Technologies!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 10, 2021

    We highly recommend switching to the Cortel phone system. Their phone system has a lot more to offer than our old one and is less expensive.

    • C-Flex turns your mobile phone into your office phone! Call clients remotely but it looks like you are calling your client from the office.
    • With C-Flex you never miss an important phone call again - you can set your number to ring both the office and your cell phone.
    • Always stay connected, get your voice messages as a text to your email - Great for when you are in meetings.
    • Add multiple people to an existing phone call - great for those impromptu conference calls.
    • Transferring calls at a touch of a button – whether they are in the office or on the road!
    • With our new phone system, no more keeping track of everyone’s schedule, they can program their phone to “Out of office”, “in Meeting”, “available” by using the C-Flex app on their phone.
    • We are a 24/7 operation, changing the afterhours contact person is simple and straight forward. You can even program the after-hour feature to roll the call until it is answered.

    • Office closed due to bad weather, no need to worry, you can access your phone system from the safety of your own home. Log on through the internet and change your phone system from in the office to the afterhours auto voice attendant or forward all calls to your cell phone.

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    C-Flex by Cortel
    Response from C-Flex by Cortel

    Brenda, it was a pleasure working with you one year ago and I'm here to help whenever you may need. Meanwhile, we'll keep updating you on the great new features that we keep adding to C-FLEX.

    Andrew

    Verified purchase
    PriceStaff

    Reviewed Feb. 10, 2021

    I've been using C-Flex from Cortel for the last 6 months and it's helped me host meetings and stay connected to my team across the country. It works so much better than zoom or other settings and helps our team feel connected. The price is amazing and the benefits are countless. I've already told many friends to reach out to Cortel. The future of the world is digital and having options for voice, video, and text is very helpful.

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    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 9, 2021

    My law firm, that spans the North and Southeast and includes 5 offices, switched to Cortel at the beginning of 2020, which was a lifeline during Covid. The ability to have calls routed directly to our cell phones meant we did not skip a beat in staying in touch with our clients. It's user friendly and affordable.

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    C-Flex by Cortel
    Response from C-Flex by Cortel

    Nick, we appreciate that you took time to submit this review and look forward to a long and prosperous partnership with your firm. Sincerely, Andrew Ramsey

    Verified purchase
    Staff

    Reviewed Feb. 9, 2021

    Cortel has provided us with excellent service. They are attentive and extremely competent. Any issue we have ever had they address it in a timely fashion. We are pleased their service. Filomena ** has been a great representative and is always there for me!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 9, 2021

    The team at Cortel Technologies has surpassed my expectations on every level. From my initial contact with their VP of Sales to their Customer Service department and technical engineers, Cortel has been up-front, fair and entirely competent in their abilities in maintaining our Hosted VoIP phone system. I recommend their products and services to any business looking to improve their communications solutions as a whole and consolidate their monthly bills all while saving a great deal of money!

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    Verified purchase
    PriceStaff

    Reviewed Feb. 8, 2021

    Being a longtime customer of Cortel, we didn't take for granted continuing service with them, until we bench-marked what they were offering to the market. Once we starting having demos and comparing platforms, we realized we had to stay with Cortel. The overall experience they provide is one that makes you feel very comfortable. We did a very large migration from a hybrid VOIP/PBX, with hundreds of DID lines, and their team was very patient and thorough. The technology offered to us was better than that of most competitors and their pricing was very aggressive. I would highly recommend for any company to use them, regarding their telecom needs.

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    Response from C-Flex by Cortel

    Thank you Anthony. We attribute our success to great customers like you. Thank you for your loyalty!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2021

    The company is supportive and knowledgeable of the different services we need. They are my go-to company when it comes to data or voice. Our account team is very professional and trust-worthy. Excellent service, fast responses, product delivered as expected.

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    C-Flex by Cortel
    Response from C-Flex by Cortel

    Thank you Darwin. We appreciate you and our long lasting business relationship. Thank you for your loyalty!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Feb. 8, 2021

    Any phone company can provide you with phone products, but Cortel doesn't do just that. They provide you with non-pushy sales reps, hands on support, knowledgeable programmers and overall, just PATIENT employees. We switched over to Cortel about 8 years ago and just last month, switched over to a cloud based system with them. Everyone we've dealt with from the start, to the finish, and everything in between, have been amazing. I highly recommend the company as a whole.

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    C-Flex by Cortel
    Response from C-Flex by Cortel

    Thank you Amanda. I truly appreciate your loyalty. Cortel wouldn't be successful without customers like you, so thank you for being a great customer!

    Verified purchase

    Reviewed Feb. 8, 2021

    Love the new service. There were a few bumps in the beginning, but Cortel worked through them and we are so glad we made the change. It has helped grow our business tremendously! I would recommend C-Flex to any business trying to work remotely.

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    Staff

    Reviewed Jan. 29, 2021

    I've worked with Cortel for years, and found them to be the most knowledgeable and helpful telecom provider in the region. The team has the experience and ability that get the best results. I've recommended Cortel to my clients every time they needed Telecom help.

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    Response from C-Flex by Cortel

    Thank you, Casey. We appreciate your comments and plan to work with you for years more. Andrew

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    C-Flex by Cortel Company Information

    Company Name:
    C-Flex by Cortel
    Address:
    2 Executive Drive, Suite 140
    City:
    Somerset
    State/Province:
    NJ
    Postal Code:
    08873
    Country:
    United States
    Website:
    www.cortel.com