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About C-Flex by Cortel
Cortel has been supporting telecommunications solutions for thousands of companies worldwide for more than 40 years. The company offers a VoIP system that is used by small and large companies, including American Express, Ferrari, Wilson Sporting Goods, Pepsi and Harley Davidson. Cortel works with companies in industries ranging from financial, professional services and manufacturing to hospitality and health care.
Pros & Cons
- Multiplatform phone system
- Straightforward pricing
- Many included features
- Little company info available
- Must schedule demo for more details
What is Cortel C-Flex?
Cortel is a company that maintains and installs phone systems designed to help businesses improve operations. Its product, C-Flex, uses VoIP technology to provide more ways to communicate and ensures that everyone on your team is easy to get in touch with.
Whether co-workers are in the office, on the move or working from home, C-Flex helps customers receive better service through shorter wait times and more productive interactions. The system helps your company improve its communication with easy-to-use features like business texting, one-click video meetings, mobility, regularly updated professional recordings, WebChat, call recordings, performance reporting and more.
How does Cortel C-Flex work?
C-Flex replaces the traditional desk phone system with a simple service that lets you add a mobile phone, tablet or computer for calls, business messaging and video meetings. A browser page for your computer and a mobile app provide immediate visibility into the entire company and all employees are just one click (or tap) away from having a conversation. You’ll no longer need to look up company extensions and will know in advance if someone in unavailable.
There are many additional benefits with C-Flex. Mobile apps can keep your business up and running when your office loses internet access or power. Call recordings can provide critical records when you need them most, and employees are protected because their personal telephone numbers are not displayed when calling customers. Customers are protected because they won’t call ex-employees’ personal phone numbers.
C-Flex helps companies become proficient in delivering modern communications like business texting, video meetings, WebChat, professional recordings and more.
You can schedule a demo to assess your business’s needs and see how C-Flex works with your business in as soon as one week.
Cortel C-Flex costs
Cortel C-Flex lets you call, text, video and web chat on phones, computers and mobile devices for $22 to $10 per user (depending on number of users). It includes hundreds of features and unlimited domestic calling.
For an additional fee, these add-ons are available:
- 250-party web meetings
- The ability to transcribe all recorded calls
- Professional recordings
- Omni-channel contact center
- Business texting for all users
- Enhanced voice and text (surveys, campaigns, customer updates, etc.)
Cortel C-Flex FAQ
Where is Cortel C-Flex available?
C-Flex is available and supported in the U.S. and 35 other countries
Does Cortel C-Flex let you choose your features?
Cortel C-Flex offers one plan with hundreds of features and optional upgrades. Prices are primarily based on the number of users.
What upgrades does Cortel C-Flex offer?
The company offers several upgrades, including:
- 250-part web meetings (system comes with 100 max)
- The ability to transcribe all recorded calls (system comes with recording for all calls)
- Professional recordings (two, four or 12 per year; system comes with one)
- Omni-channel contact center (system comes with contact center suite)
- Business texting for all users (system comes with one on main number)
- Redundancy (system comes with 99.99% uptime metric)
- Enhanced voice and text (surveys, campaigns, customer updates, etc.)
Is Cortel C-Flex a cloud-based service?
Yes, Cortel C-Flex uses cloud technology for its phone systems.
Is Cortel C-Flex legit?
Cortel has been supporting telecommunications solutions for thousands of companies worldwide for over 40 years. The company helps businesses upgrade communications with customers through well-designed phone systems that meet the needs of staff. Businesses looking to modernize aging or clunky phone systems to one that’s more flexible and efficient will benefit from the cloud-based VoIP phone system Cortel C-Flex offers.
C-Flex by Cortel Reviews
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- 4,552,155 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
C-Flex by Cortel Company Information
- Company Name:
- C-Flex by Cortel
- Address:
- 2 Executive Drive, Suite 140
- City:
- Somerset
- State/Province:
- NJ
- Postal Code:
- 08873
- Country:
- United States
- Website:
- www.cortel.com