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XO Communications
Overall Satisfaction Rating
1.34/5
  • 5 stars
    2
  • 4 stars
    0
  • 3 stars
    1
  • 2 stars
    2
  • 1 stars
    30
Based on 35 ratings
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      139 XO Communications Consumer Reviews

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      Page 2 Reviews 11 - 20
      Rated with 1 star
      Original review: Feb. 9, 2015

      They called me and told me that I committed fraud, that I wrote a check for 1000,00 dollars and I need to come up with the money. If I didn't, I was going to court. I don't own a check book so I know I didn't write a check for that amount. They told me if I paid them 50 dollars now using my credit card then I said no. He said "what about a hundred dollars?" I said "no just go ahead and take me to court." Then I hung up. This was the first time they have called me at work. But I knew it was a scam because of the credit card.

      47 people found this review helpful
      Rated with 1 star
      Original review: Feb. 3, 2015

      Mom got 2 calls today 2/3/15. One from Crosspoint Processing PDF file # ** from Zack @ ** about a Payday Loan Corporation. Said I used her name as a reference. Number on caller ID was **. Second call was from a not so nice guy named Joseph ** from Arbitrary Services about allegations. The call was from Chicago, **. Same phone number, different companies.

      17 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 2, 2014

      I receive numerous calls from various numbers from all over the country regarding a very important issue that must be resolved or I will be served by a sheriff. If you answer the calls you can get a nice person or you can get someone from hell threatening you. All of the numbers I have recorded come from Allegiance Telecom. They, apparently provide telecommunication services to a company that is harassing people, giving false information, threatening people by way of a court case, sheriffs visits and failure to respond to their calls will result in a lawsuit or even jail time...........

      Basically they tell you you have a payday loan that you never paid back or other fictitious payments now due leading you to believe that there is court case pending against you and you need to respond right away or face the consequences. Then they tell you you can resolve this over the phone by paying them directly. It is a scam and a way to try and get money out of you. There are thousands of numbers available for them to call from all over the country provided by ALLEGIANCE and it's related companies. Allegiance is also a company that preserves information for them to access information about you and thousands of other unsuspecting people via cloud.

      Allegiance is not a BBB company and has thousands of complaints against it. Unfortunately, you can't find out if there is another business they are providing this info to or if they are in business for themselves to make more money off of people. Apparently Allegiance needs more money because they have filed Bankruptcy and are being taken over by another business group.

      On a very personal level, I get anywhere from 3 to 10 calls a day from various numbers all belonging to Allegiance. I answered one call and ended up in tears because the person was so rude and threatening.

      I got one today that I answered by mistake and the lady was very nice. She gave me another Allegiance phone number to call and gave me a case number too. Well, after a couple of years of this crap I totally ignore them now. If I don't recognize the number I don't answer. These callers do not leave messages. If the answering machine picks up they immediately hang up. They just keep calling in hopes that you answer and they dupe you into thinking you owe money and you pay them with your credit card or send a payment via a payment service they provide you with. It is a massive scam.

      View more
      85 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 30, 2014

      My mom received a call for me with a man stating he needed me to contact him about an examination. Called the number back and was given to a lady who basically said I owed a payday loan and she was a mediator. Stated they had made over a dozen attempts to contact me and that my file had gone to mediation? How is that possible without me? No acct number but stated $2100 would be settled for $327.00. Reverse look-up revealed Allegiance Telecom. Called back and asked for copy of court record. Have not heard back.

      38 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: June 30, 2014

      Call from 949-334-3042, very rude solicitor. Asked to speak w/ owner. I asked if I could take a message - have owner call him. He said, "There is no message." I asked to please remove me from call list. He said he cannot without speaking to owner. I asked him to hold and he hung up on me. I called the number back to be removed and it is out of service. How do I get removed from a calling list like this?

      21 people found this review helpful
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      Rated with 1 star
      Verified Reviewer
      Original review: June 20, 2014

      I don't know how they got my number. I registered my number on "Do Not Call List". They called me from **. They pretended the phone call was regarding a very important issue with the owner but it was a telemarketing call.

      17 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: May 28, 2014

      They called me twice yesterday, 05/27/2014. The first call I asked politely what she was calling for and how she got the number but she said verbatim, "Ughhh... I don't feel like explaining all that..." then she hung up. Another call came after that, this time a gentleman named John. When I asked him the same question, he stated, "You are wasting my time, ma'am..." and he also hung up. I did choose the option for the do not call list (option 2). In fact, since they called me twice, I chose the do not call option twice! (LOL) No calls since. A basic Google search showed the company as making $5 million a year but with only 5-9 employees. Now doesn't that sound suspicious to you?

      22 people found this review helpful
      Rated with 1 star
      Original review: April 11, 2014

      Consistent phone calls (randomly different numbers) throughout the day today specifically 4/11/14 which is documented on my "work" ShoreTel phone tracking system. I picked it up (at work only, business calls are supposed to be received) and since I have dealt with them before and know who they are as far as threatening and saying they have the "SHERIFF" outside your job, etc., I know not to entertain the call, so when I heard it was them, I hung up. They called again; I picked up and said, "Place of business" and immediately hung up. They called 3 times back to back within a 1-2 minute span. Then after that they called my cell phone about 3-4 times consistently. This isn't the first time they called from a different number before. Today, it was 510-857-1049. When I looked it up, it was Allegiance Telecom again.

      32 people found this review helpful
      Rated with 3 stars
      profile pic of the author
      Verified Reviewer
      Original review: Dec. 14, 2013

      I received a call from number 201-608-0054 and the extension was **. Somebody asking me for my father. Curiously they called me at my cell phone and my wife's cell phone and also to my home at the same time. My father passed away and the person who was calling denied to give me information from where or why was this call or the name of the company. I wondering why they called so many times during the day and how do they get all our information? Why they have my wife and my cell number? And I wondering why they want to contact my father who passed away 4 year ago, at the age of 85 years old??? When I went to Google.com, the company who appears under this number is ALLEGIANCE TELECOM OF NEW JERSEY, INC. In my concern, this phone call is so weird.

      20 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Sept. 27, 2013

      I have sent messages to their number requesting not to call and still the call keep being made. I have stated that all calls will be tracked and turned over to my lawyer if not stopped, still they keep being made!

      12 people found this review helpful
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      XO Communications Company Information

      Company Name:
      XO Communications
      Formerly Named:
      Allegiance Telecom
      Website:
      www.xo.com
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