8x8

I first used 8x8 when I was starting a small part time Chiropractic clinic. For their most basic plan, it was inexpensive and offered the ability to take calls on my cell phone when I wasn't physically in the office. Working on a shoestring budget, it was a great option, and never left me feeling like I needed more. Now, I am in a much bigger office with 3 staff members and multiple phone/fax lines. We are utilizing the service to its full potential, and it has never let us down!! Highly recommend them, in fact another provider in town switched to 8x8 on my recommendation and they love it too!!

I am very happy with the whole system once I got it set up the way I needed. I have been a customer for appox. 10 years or more. With the last system upgrade I no longer can make my own system tweaks and I have had a hard time find a technician to help with the tune up when I call after hours. Not many of their new hires can work on my older phone tree design when I call after hours for help. Calling during the day would be the simplest thing to do. Overall I give them an A+ (it will be an A++ when I get a very specific issue worked out).

I have been using the 8X8 VOIP services and system for my business continually over the last 12 months, and it has been a valuable and glitch free system in every way, focusing on their Online phone and texting services. And their system and service is the most affordable system that I have found, with an easy monthly payment. And, their customer support has always been fast, competent, friendly and effective, with chat and even Live Support Team Members who speak excellent English, and they really their product and can fix any issue I have had (which have only been a few)..

I am so happy that I purchased this phone system.. It makes me so glad that I have a listed number and equipment and an auto attendant and all kinds of other capabilities, to transfer calls and look and perform as if I am a Fortune 500 company. The service and equipment cost me less than $20 per month. This was the best decision I made ever..,. Now the only concern I have is the integration with my ZOHO CRM. It has been a little challenging to say the least but the tech support took good care of me when I realized I was not talented enough to do on my own..

The system in concept is great, it was much most cost effective than our traditional phone lines and VERY flexible. The Polycom phone have amazing voice quality (haven't tried any other ones) You can have your office line on your laptop and cell phone so it travels where you do. Very handy when you have to be away from your desk and need to be reached. I continue to have audio cutting in and out at time and we have 500gb internet, so it's not that - it's an ongoing issue. I like the features so much I also got a line for my home. It is a good investment and cost effective.

Best I have ever used. We had tried several in the past and this is the best of them all. It's very easy to set up, easy to use. Customer service is great and very fast and reliable. They go above and beyond to help you with what you need.

I have deployed many web-based phone systems, but 8x8 was by far the easiest to do. Options for physical devices, softphones or cell phone app were a great fit for our business. Remote users can plug any headset into their laptop to make and receive calls, Salespeople can add the 8x8 app to their phone to keep personal and business contacts separate... But mostly, the administrative panel is very easy to use. Great product, but mostly Great Decision.

8x8 is a great service to have in place when times require us to be flexible and mobile. I highly recommend this service. It is flat rate and the bill always stays at the same amount month after month. I love this system. It works on Polycom phones as well as an app for IOS or Android systems. It's easy to run with or without hardware.

This is an excellent product that assists me working with clinics and clients across the country. The ease of installation, the timely and necessary updates and actual user-friendly interface is worth the investment!

I am current customer and every time I call to change something, I get the run around on the phone and very tough to speak to a manger for some reason. The contracting process and tricky and they make very difficult to get out of it even when you are very unhappy with the service. Horrible company, poorly trained staff and therefore awful customer service. I am looking for ending my relationship with them. DO NOT SIGN UP WITH THEM!