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Leaving WINDSTREAM because their equipment failed killing our second line and moving to Nextiva has been a nightmare. Today our customers got the disconnected line message all day. Nextiva failed to get our phones we bought from them "registered" and expected us to do it much less know what the process is. I've lost money and customers who now think we are out of business.
Nextiva expert review by Ellen Muraskin
Serving more than 90,000 businesses across the United States, Nextiva is a provider of a range of telecommunications and IT service solutions.
Industry-specific plans: Nextiva offers solutions that are industry specific, like its roll call service for education customers.
Discount pricing: With plans starting at $19 per month, Nextiva has some of the lowest prices for business customers.
Full-featured contact center: Nextiva's cloud-based call center comes with customer service bells and whistles, such as call-back from queue, supervisory monitoring and call statistics.
Works with existing PBX: Instead of reinventing the wheel, Nextiva can simply add shocks and put on a new tire by tying in SIP trunking to existing PBX systems.
Scalable systems: Go from one to 100 (or more) numbers as needed.
Mobile access: Using its intuitive app, employees can get their calls on the go, without using voice plan minutes.
Best for: Small businesses to large corporations.
Nextiva Company Information
- Company Name:
- Year Founded:
- 8800 E Chaparral Rd
- Postal Code:
- United States
- (800) 285-7995