National Processing
(866) 622-8506
toll free
Call now for more information

National Processing

(866) 622-8506
toll free
Call now for more information

Consumer Reviews and Complaints

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Verified Reviewer
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We had been with the same processing company for 4 years, largely because we also banked with them. When we became aware of the options that National Processing offered and the very competitive rates, we were interested, but also skeptical. Our fears were quickly put to rest. The migration was almost too easy, and the money that we have saved over the past 18 months is approaching six figures. We continue to recommend National to anyone we can, and have continued to experience excellent service and support whenever we need it.

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I have been very pleased with the Customer Service I have received! Anytime I had a question, they were answered quickly and efficiently! I was not looking forward to switching our processing, but it was almost effortless. Best part - saving money! Thank you for helping our business.

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Verified Reviewer
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Very positive experience. Laurie ** was extremely helpful and knowledgeable. Would recommend your service to anyone. Some of the application was confusing with all the different fees so hopefully I understood everything. Fees with this service seem more reasonable than a company that I used in the past.

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Verified Reviewer
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Easiest transition I have ever made! Laurie was so helpful and the process was seamless!! Excited to use this service! I was able to do it all via email and she was so quick to respond. Not only are the rates significantly better than my previous processing company, the customer service is untouchable!

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Verified Reviewer
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I was tired of dragging payments from clients so I looked into e-check processing. Not only is National Processing rated very high, but they were able to get me set up in a matter of days. Nate was very helpful in getting my account set up and I took my first payment the same day I got my confirmation email.

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Laurie ** helped me and for the first time in my life dealing with a merchant services company, I felt like my business was actually going to be appreciated. The app process was easy and seamless and I am looking forward to enhancing my business with your virtual terminal. Thank you!

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Verified Reviewer
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Thank you for providing an easy transition to a new processing company with lower rates! The salesman that I worked with was very knowledgeable and willing to help answer all of my questions! We look forward to working with you in the future!

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Verified Reviewer
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I called to find out about your services and what you have to offer and it was good but the gentleman that I was talking to was very rude on giving me info on what I asked for and told me that I didn't know what I was saying when I was asking about the services and how can it help my company.

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Verified ReviewerVerified Buyer
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Both Associates that I dealt with in the transition process were extremely helpful and very courteous. Nate **, Tabitha ** and a gentleman in Tech Support named Josh. It has been a long time since I have had an almost uneventful transaction in any banking situation. Thank you for the good service. Now we hope that the monthly transactions happen as good as the initial transition.

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Verified Reviewer
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Ok. let me start by saying this place is the very best place I ever done business with. I will and I have recommend to a lot of friends and family. I love their customer service. They get a triple AAA+. This might sound weird. I could I would make the public use their services. Thank you for being the best.

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We worked with Nate to get our account set-up and our merchant terminal ordered. He was very helpful every step of the way, and everything was received in a timely manner. We are very happy with the service and our fees are less than our previous credit card processing company. Win-Win!

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Building a website and so far the transition has been well worth the extra effort and seamless. National has been very pleasant to work with. Prompt and straight forward and I would highly recommend your services to a friend. Thanks again.

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My experience was the best. They are the most reliable co. and friendly people around. They took care of me 100% and I would recommend them to all friends and family. My aunt is the one who recommended them and I thank them every day. I just love you guys.

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Verified Reviewer
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National Processing makes the ACH process so easy! Set-up is minimal and everything works automatically. I use this for non-profit donations and it is inexpensive and problem-free! They provide the form needed to give to donors and with just a few clicks I can have a new donor set up in minutes. Donors get automatic emails when ACH is pulled. Can't think of any improvements needed - perfect service.

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Verified Reviewer
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Was smooth transition change from another card processing company. Customer service is always five star service when you call. Always prompt and helpful with any issue I may have or help that I may need. Very glad and very satisfied with the change and move to National Processing. Highly recommended!

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Verified Reviewer
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National Processing has very good customer service. They are always able to answer my questions and help me with whatever I need. They also check in with me once in a while to see if there is anything they can help me with. I have had only good experiences with them over the past several years.

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Verified Reviewer
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I love this company! Just about two years ago I helped a past employer of mine switch their account from ADP to National Processing. The experience received a has been nothing but exceptional. Through National Processing, we were able to shorten the screening process of prospective employees from 7-14 business days to instead a window of 6 to 72 hours, which is an AMAZING improvement. A wonderful staff and product made this happen and the employer has benefited both in its hiring process as well as its financial savings per screening. 10/10 would recommend. :)

2 people found this review helpful

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Verified Reviewer
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Nice, clear, and simple communique. Otherwise no added irrelevancies, and/ or unsolicited requests. There was no pressure solicitations, no unexpected demands or otherwise obtrusive conduct or communique that would have otherwise deterred me from conduction of business in the future with the center.

2 people found this review helpful

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Verified Reviewer
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Overall I am satisfied with my experience with National Processing, mainly because their rates were better than any other competitor and that's is what matters the most when considering a credit card merchant processor. There were some hiccups with my order and setup, if it wasn't for these I would have given a 5 star rating.

2 people found this review helpful

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Verified Reviewer
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When starting the process to change over our account, I had several questions and concerns. Working with Nate I felt ok with asking anything. We found what worked best for our small company and its needs, while also learning to understand how the whole process worked. I would recommended National Processing to anyone who asked. Thank you Nate for all your help.

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Verified ReviewerVerified Buyer
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My 2 Favourite things about National Processing is the fact that I can process the transaction directly from our accounting software (Quickbooks Desktop) and that there is a vault that keeps our customer's credit card numbers safe so I don't have to do it manually every time. This has reduced the amount of time I am processing monthly payments to a mere fraction of the time! Anytime I have had an issue their customer support team has been right there to help us out. I would definitely recommend them to anyone needing this service!

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Verified ReviewerVerified Buyer
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We have been running cc's for about 1 year. We operate on Quick Books. The National Processing system was supposed to work like Quick Books. It does not. We have to go through an extra step to complete a transaction. However we have found NP to be a little less expensive. No much though.

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Verified Reviewer
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I am more than pleased and happy with National Processing. My rep was excellent at explaining all the fine print and they are extremely competitive with rates and are upfront about all associated costs. I continue to recommend National Processing to my colleagues.

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Verified ReviewerVerified Buyer
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I chose to switch to National Processing when they were able to cut my transaction fees in half! It was very easy to get signed up. Josh treated me with honesty and answered all my questions. I am very happy to have switched.

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Verified Reviewer
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Offering excellent Customer Service and a product that exceeds market expectations both in cost and quality, National Processing goes above and beyond. Not to mention, just when you think it couldn't get better, they add a new improvement to the customer interface! I couldn't be happier! Thanks, National Processing for offering a great ACH/merchant processing service.

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Verified Reviewer
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National Processing credit card processing services has been a great asset to our small business. As a small business it is necessary for us to save money in even the smallest of ways. National Processing has helped us do that guaranteeing us the lowest fees on our credit card processing. Also, they make sure that we are up to date and compliant with government standards. National Processing comes highly recommended from this small, hometown business.

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Verified Reviewer
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National Processing made the transition from my former credit card processor real simple, they did most of the work. They also saved my business a substantial amount of money in monthly fees so more is coming back to my bottom line. Would definitely recommend them to other large and small businesses.

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Verified Reviewer
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I called about getting gift cards for my business. All my questions were answered in such a friendly way. What really impressed me was that when the employee wasn't 100% sure about one of the questions, he put me on hold and asked. I appreciate the honesty and the fact that he cared I was getting correct information. It was fast, friendly service!

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Verified Reviewer
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I am very happy and satisfied with the professional and courteous service and technical support from your advisors and techs. I would most definitely recommend your POS company to any or all of my associates and customers for their own use.

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Verified Reviewer
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Was very happy with her effort. They just simply could not beat my situation with Square and able to save me that much more money. The owner personally tried to make the situation work. I was very happy with the level of effort put forth by this company.

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Verified ReviewerVerified Buyer
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Working with Ginny at National Processing was a great experience. She reviewed our old vendor pricing and advised that we were spending far too much on processing. So, she walked me through the current charges we were experiencing and it became clear that she had a far better solution for us. So, we decided to switch to National Processing. The new machines we received brought us into compliance with the chip readers. They have also been very supportive during the setup process and with any troubleshooting questions that we have had. I would recommend National Processing to anyone who is in the market for this type of service. Great company. Great support. Lowest pricing I've been able to find.

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Verified ReviewerVerified Buyer
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National Processing is very easy to work with and they offer a clean simple user interface. We started processing check by phone and have recently added credit cards because of the good experience with check by phone processing. I would recommend them to another company.

National Processing Company Profile

Company Name:
National Processing
Company Type:
Private
Year Founded:
2007
Address:
1020 W 600 S, STE 300
City:
Lindon
State/Province:
UT
Postal Code:
84042
Country:
United States
Phone:
(866) 622-8506
Fax:
(877) 551-3323
Website:
https://nationalprocessing.com/