Overall Satisfaction Rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 6 ratings

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    6 IntelliCorp Consumer Reviews and Complaints

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    Page 1 Reviews 1 - 6
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 1, 2019

    Submitted a potential employee's information for Intellicorp to do a background check, including criminal history check. Request submitted 1/17/19; Intellicorp responded that results should be returned by 1/23/19. On 1/30/19, I still had not received a report; sent an inquiry on 1/31/19 to Intellicorp inquiring as to when I could expect report - their response was that "due to circumstances beyond our control", they weren't sure when I would receive the report.

    My response was "what does "circumstances beyond our control" mean." Within 30 minutes I received the report - the problem being, the report was inaccurate. I had performed a State criminal background check on this person, and found that they had an arrest 5 years ago. The report submitted to me by Intellicorp stated "no results found" for the County in which this person was arrested, yet I was provided the records from this same County. If Intellicorp could not "find" this record, why am I paying for this service? My thought is that they just marked this request as complete so as not to further delay providing anything to me, and that they did not even do the search that was requested.

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    Rated with 4 stars
    Verified Reviewer
    Original review: Sept. 9, 2016

    This service works just fine because it works and checks the people properly without any problems with some extra unneeded information which is fine. It works like a charm because they offer a lot of things on their website and it gives a lot of information on their history which makes it really helpful. The response time isn't long, it takes a few minutes but it's worth the time because I have to make sure they are valid and safe enough to continue. Happy to say that this is the cheapest service I can find because everybody recommended this service for the response time and how it gives extra information.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 7, 2016

    The report clarity was outstanding and included all aspects that were relevant without including meaningless data that was of no interest or no aid to me. The variety was outstanding as far as the actual information that could be gathered. The software used, and the user interface that was involved was very intuitive. The response time is the best in the industry by far. The extend report was made and received within five business days which is a great turnover and could not have been any better. The cost was about what I expected from a professional company with these credentials. As it is often said, you tend to get what you pay for.

    2 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Sept. 6, 2016

    The company was very self explanatory. Applications were very precise and in depth. We're quite satisfied with the selection of interviews. Very satisfied with the multi type of wide assortment of interviews. No time was wasted due to clients they chose. Each one had qualities for good employees. Each report was sent in a timely manner. Very detailed and informative. Enabling my department to be able to get on with other priorities. The cost was competitive. After much research and inquiry we came to realize the cost was very comparable. This company is very reputable and trustworthy. So glad we found them.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 31, 2016

    They provide background check to protect companies and to ensure the wrong type of person isn't being hired. They are professional and always helpful. They variety of services include background checks such as criminal and they also provide sample reports to ensure your company gets adequate workers. They are very quick in response time and in the delivery of their services such as background check done by a certain specified date that is needed. The cost is not bad at all and is worthy of the extensive background check-ups they do and at the fast-paced response time they consistently apply.

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    Rated with 4 stars
    Verified Reviewer
    Original review: Aug. 30, 2016

    Reports came back very fast. Really helped me narrow down job candidates. I would recommend it to anyone looking for a background checking service. Report were very clear. Includes background checking and employment verification. Overall, it fit my needs but would definitely benefit from some new and more varied features. Responses came back much faster than I imagined they would! This company does a good job of servicing its customer's needs and keeping up with the number of reports. This service was affordable for my company, but it may be a little too high for those just starting out and trying to hire employees. Would still recommend looking into it and deciding if the cost is worth it for YOU.

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    IntelliCorp expert review by ConsumerAffairs

    IntelliCorp was founded in 1996 and is a national provider of employment screening solutions, including background checks and drug testing. As an accredited member of the National Association of Professional Background Screeners (NAPBS), IntelliCorp offers screening solutions for businesses and nonprofit organizations.

    • Candidate Direct and volunteer portals: IntelliCorp’s Candidate Direct and volunteer portals streamlines the screening process by allowing candidates to input their information directly. Employers can view results and reports online.

    • Three options: IntelliCorp offers three types of background checks for employers and organizations screening volunteers: the standard background check, preferred background check or preferred background check with federal criminal. Figure out which one is right for you based on your needs as a company or organization, and add on options as you need them.

    • Sample reports: View sample reports from criminal background checks on IntelliCorp’s website so you know what to expect and can determine which option you prefer.

    • Industry specific: IntelliCorp understands that every industry has different screening needs, so they make it easy for employers to choose your background checks based on your industry.

    • Free training: All registered IntelliCorp users are eligible for free training to set up and use their account. Sessions are offered daily and include sessions such as basic user training, complying with the Fair Credit Reporting Act and learning how to conduct motor vehicle and credit reports.

    • Best for: IntelliCorp is best for businesses and nonprofit organizations.

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