Indiegogo

I contributed to Campster: Full-Height Ultra-Light chair which was to be delivered last July. Got nothing, despite numerous emails to the company. I was blocked from warning others. Indiegogo ignored my emails as well. I had another project years ago where they stole the money and delivered nothing. Indiegogo does nothing to monitor things and neither they or the Campster chair deserve to be in business. Costco now has better chairs for half the price.

I have been contributing on Indiegogo for some time and I had backed 14 projects, with several still in development. Today, I received an email from Indiegogo that my account had been closed, as I had breached their Terms. No idea what Terms I should have breached, as I had only contributed and left one (positive) review in the comments section. There is no way that Indiegogo can be reached by phone or chat, and no one seems to reply to their email/support questions. I find this behaviour quite troubling as I do not know what is going to happen to the money I had paid for the upcoming projects. The lack of communication with the company is unprofessional and their behaviour unethical.

Took part in MagicStick campaign 6 years ago and the item has not yet been delivered. Obviously, this is a scam and the company has no policy against such cases. The campaign page is still open in their website and the last update was 1 year ago from the indian company who are obviously making excuses for not delivering with the support of Indiegogo.

I ordered an adjustable desk in December. Now it is May and none of the 3,000+ backers have received the product. Indiegogo has washed their hands of it and told all customers "tough luck". This is incredibly suspicious. DON'T FALL FOR THE SCAM. DON'T SUPPORT THE FRAUD.

I have been trying to get a refund from these thieves for the last month due to no signs of ever receiving my masks I ordered since Dec 2020. Now they call me a backer to their fraud of a business and can't refund my $200, and expect me to just wait until they feel like paying me. I feel robbed and can't wait to get done with their games. Don't buy from these fools, they are not legit and someone should look into this apparent company stealing money from people and getting away with it. They claim they have 4 million in funds and can't return $200, how is that not fishy. If they would have sent the masks since March like they said they were, maybe I would be ok, but no masks and no money.

I backed the electric desk. Updates were coming and they sent a photo of completed product and said it was gonna ship. Then heard nothing and go look at the campaign finding an update with Indiegogo saying that they tried contacting the owner with no response. Oh well, nothing they could do! Wiping their hands clean! That update mind you, did not come through to me through my email like all the others did, so they are trying to not notify people on purpose!! Don’t buy anything with indiegogo. They are a bunch of scammers!!

My wife and I backed a campaign for an electronic ear cleaning device by BeBird / Wenhan Zhang. We didn't realise that BeBird / Wenhan Zhang had already completed a campaign for a similar device, which would have been our first warning... Needless to say, we never received our purchased product, nor did plenty of other backers of that same campaign. BeBird / Wenhan Zhang then proceeded to begin another campaign for an almost identical device.

I ordered a backpack that was supposed to be 100% guaranteed. However in small print that's only for a few days. By the time it clears your bank the guarantee is expired. I lost $285 to a fraudulent seller. Indiegogo was quick to say to the guarantee was not happening.

Updated on 04/21/2021: This is an UPDATE to my original review: I received the masks... and they are unwearable. Terrible design, too heavy, and won't stay sealed on your face. Ill-fitting, the fan motor is loud, and you can't speak intelligibly in it. The maker, UM Systems, claims to have a 30-day satisfaction guarantee but if you are foolish enough to accept it, it basically says "no refunds" - so, another lie.

I paid ~$180 (USD) in July 2020 for two clear masks with a HEPA filter and UV light inside. The maker, Leaf Healthcare, occasionally sent emails over the last 8 months about how the product shipment was right around the corner. I believed them and let Indiegogo's refund deadline pass. If you haven't received a product by just before the refund deadline, get the refund while you still can. Don't believe maker explanations about problems and "progress" that push the shipping date passed IndieGoGo's refund deadline. It's too risky.