Indiegogo

Pledged in January 2021 and now (29th January 2023) I am still waiting for a promised delivery in March 2021. Last year I tried to complain to Indiegogo who refused to do anything about it and kept telling me to ask the campaigner directly. When I asked for campaigner's real address and contact information about the campaigner they told me they can't share sensitives information without a subpoena... Btw I'm shocked the rating is so high cause all the reviews in 2022 and 2023 are just 1 star. It seems they gave up 2 years go to do their job.

Paid hundreds of dollars, seller failed to send, and said they had but added they considered their project closed. In their single email, Indiegogo support replied asking me to speak to the seller again -- Indiegogo had been copied into the whole email chain showing the seller's lack of desire to fulfil the contract. Indiegogo is a platform to enable fraud, one of the greatest consumer threats in our modern world. Their corporate policy on fraud is improving but is still highly irresponsible.

Do NOT contribute to crowdfunding campaigns through Indiegogo. There is no guarantee that your product, or "perk," will ever be delivered, and it appears that they deliberately and knowingly engage in deceptive business practices to promote and support fraudulent campaigns. They do not vet campaigns or their creators, and claim zero liability for any false statements or claims made on their site, despite directly marketing/advertising the campaigns via social media and taking a net cut of the campaign funds raised on their platform.

I have funded 6 "campaigns" since Aug 2022, as of 22Dec2022 I have received 0, zero, none, no product. Even worst than that, these "companies" cut communication with all the backers. Before they do this they send plenty of updates about progress of the product and shipping will be on such date... then on such date you are left grieving with the other backers on the Indiegogo website. And that's the only support you get, the other people who have been ripped off. **

I purchased a speaker (oeplay) thru Indiegogo in August for $400USD, with a promise for (free) delivery in November (2022), We are now in mid-December and Oeplay wants more $$ for shipping (along with a long delivery date), I requested a refund (as I think I will never see this unit), with no success so far, buyer beware, of Oeplay and maybe Indiegogo.

Why isn’t Indiegogo responding to emails anymore? Specifically regarding kokoni 3D printer that appears to be a fraud. Many people from all over the world have contributed to this project and it seems like no one has received the printer. Following in the girls guidelines, I have emailed kokoni and they have stopped responding. I have emailed Indiegogo regarding this and they are not responding anymore either.

Worse company ever!! SCAM. Worse company ever. Gave me the run around for 9 weeks now and hasn’t stop. Engwe bike and Relee helmet won’t give me a refund when I have screenshots of the charges. Indiegogo would rather make their commissions from these 2 Chinese company than to help A USA citizen.

Backer delivery was promised June 2022, then July 2022, then September 2022, now February 2023. Launch was April 2022 and total funds achieved before May 7th. 500-600k. My opinion is that they are selling their product to other distributors to build their company prior to filling the backers' orders that originally fronted the business. This is common of any company but the problem with LUUP Cube is they were not transparent with their company backers and leading them on that they will eventually make enough money to fulfill the backers' original orders. But this could be years from now September 2022. If they were transparent with the money backers, this would be fine but they are not transparent.

Steer Clear of Indiegogo.

I spent $1,000 on an E-Bike. Over 2 yrs, still havnt shipped and they will not give a refund. I hope Indiegogo goes bankrupt & refunds everyone first. They should not be allowed to operate these scams.