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Overall Satisfaction Rating 2.09/5
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  • 1 stars
Based on 120 ratings submitted in the last year

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        Indiegogo Reviews

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        Page 1 Reviews 1 - 10
        Rated with 1 star
        Verified Reviewer Verified Buyer
        Original review: March 31, 2020

        I ordered 4 items from 2 different campaigns in October 2019. It is now almost April 2020 and I have yet to receive any of the products. I'm also NOT able to "Get a Refund" and the campaigners haven't refunded my money. The 710 Classics did respond by email a few months ago but did not send a refund or the shirts ($75) He has not responded to my last attempts to reach him. The PrinCube ($174) has not responded either. Indiegogo DOES NOT accept any responsibility so if you choose to back a campaign, you might as well consider it a donation because from my experience, you won't get your product nor your money back.

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        Rated with 1 star
        Verified Reviewer
        Original review: March 22, 2020

        Indiegogo is a total SCAM!!!! I do not even understand how they are staying in business. They have the worst ever customer service, and their customers are mainly from outside of the US which becomes a major issue for US based companies. The Indiegogo customer service never wants to help. They only send you ** links and say go read it, basically it is what it is. DO NOT LAUNCH YOUR PRODUCT ON INDIEGOGO. They take their cut and never help you!!!!

        2 people found this review helpful

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          Rated with 1 star
          Verified Reviewer
          Original review: March 5, 2020

          Indiegogo is a big SCAM, I backed a campaign of Incharge 6, never received an email with my right to cancel on March 5th as mentioned, I sent the seller emails with no reply and I sent Indiegogo complaint with no reply too. THIS IS A BIG SCAM and I am initiating a legal action against both Indiegogo and Incharge 6 seller. SO PATHETIC!

          13 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Feb. 28, 2020

          I purchased a Ratan bike, in November of 2019, I paid in full on December 19 2019 and informed that I would receive delivery in January, I have not received my bike and am not able to reach email or call either Ratan or Indiegogo, I also purchased a NeoRhythm device. It worked for two days and stopped working. I again tried to email call both NeoRhythm and Indiegogo and had the same results. Consumers be aware. These companies are scamming the general public

          7 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Feb. 20, 2020

          I order a Volterman Smart Wallet 2 years ago. Still have not received the item or any updates for that matter. Nothing on Facebook or Indiegogo as far as updates. This is a scam. Do not become a backer. You will regret it.

          4 people found this review helpful
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          Rated with 1 star
          Verified Reviewer Verified Buyer
          Original review: Feb. 5, 2020

          "WARNING!" Indiegogo is a scam, do not participate in any of their advertised campaigns. Indiegogo do not check all of their campaign participants' background if they are a legit, active and legal. They only strategically make excuses about their participant campaigns, fraud and criminal activity. Any moron can create a website for entrepreneurs to sell their wares, but without Indiegogo and all of their participant campaigns taking ANY ACCOUNTABILITY.

          9 people found this review helpful
          Rated with 1 star
          Verified Reviewer Verified Buyer
          Original review: Feb. 2, 2020

          What a total scam this company is. I got scammed out of a lot of money by a company through their website, and they refuse to take any responsibility in it although the scamming company did violate several of Indiegogo's 'legal obligations' and falsified their address data (it seemed from Indiegogo that this was an American company, when in fact it was Chinese).

          For example: Indiegogo states that the company should provide backers with regular updates (at least once a month) and is not allowed to sell the product elsewhere before all backers have received their perks. However, it has been an average of about 3 months per message from the company in this case, often containing little to no useful information. Also, the product they were advertising through Indiegogo is now widely available in several Asian countries, whilst most of the backers have received nothing.

          You could say this is a gross violation of rules and this company should not be allowed to take the backers money, but Indiegogo does not give one ** about this and just says that the dispute should be settled with the company itself (who of course does not reply). Apparently all those supposed rules and regulations are there just to create a false sense of trust and not to actually protect backers on the platform, which means you have absolutely no guarantee that you aren't sending your money straight into some scammer's pockets.

          TLDR: do NOT back anything here! There are a lot of scammers on this platform and no regulations are in place whatsoever to counter this. Indiegogo does not take responsibility if you lose your money, even if the company which took it grossly violates Indiegogo's own so called 'legal obligations'. Thus, chances are that you are just financing a big scam and you have no way of knowing it.

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          6 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Jan. 30, 2020

          I have backed 3 items from this Indiegogo website and not received a thing, they won't even reply. I have lost over $1'000 thinking I was supporting a good start up and getting a good product back in return, sadly I like most others have found out the hard way, They take your money and you get nothing back. This website is nothing more than a platform for any scammer who wants to rip the public off, even after Indiegogo know people are being ripped off they do nothing.

          I am not sure where the company is registered, maybe the USA, sadly you can do nothing about it, they know their way around the system and sadly the authorities do nothing. Idiegogo are supporting people who are stealing millions of dollars, and false advertising. It's crazy how this can be allowed to still go on... Be Warned, do your reading up on them and start up websites like these before you part with your money, most are mainly scammers, and it sure looks like you can do nothing about it.

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          8 people found this review helpful
          Rated with 1 star
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          Verified Reviewer
          Original review: Jan. 9, 2020

          Indiegogo allow companies to scam everybody through his web. Already two companies making business in his web. After buy his product don't send nothing to me and indiegogo refuses to investigate the companies. Don't buy there unless you want to lose your money.

          11 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Jan. 8, 2020

          Fraud company 100%. They should ban it from online advertising, I have paid them for an item they never delivered and when I asked for refund they denied it. If I can score less than 0 I would love to.

          8 people found this review helpful

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            Indiegogo expert review by Rose Spinelli

            Indiegogo, which started in 2008, was the first crowdfunding platform to hit the Internet. It has had a global reach from its onset, with people in at least 224 countries and territories now creating campaigns. Potential donors choose from categories that include writing, politics, small business, comic and animals, as well as an extensive list of subcategories.

            • Small businesses: This crowdfunding platform helps businesses get started or expand on existing project ideas. It uses rewards, sometimes tangible but not always, to motivate donors.

            • Specialized campaigns: Indiegogo’s Partner Page allows approved campaigns to raise tax-deductible funds and campaigns for beneficiaries, such as charity, with that charity’s approval. Indiegogo Life allows fundraising for personal causes, such as medical emergencies and paying for a wedding. Indiegogo Generosity is their no-fee platform for worthy causes. Indiegogo On Demand allows successful campaigns to continue to raise funds beyond the life of the original campaign.

            • Fees: Indiegogo takes 5 percent of each donation. Third-party processors such as PayPal and Stripe charge additional fees. Occasionally contributors may be charged additional international processing fees.

            • Fixed and flexible funding: Users choose whether they want their donors to get their money back if a campaign doesn't meet its fundraising goal or to keep it regardless of whether the goal is met or not.

            • Customer support: Indiegogo promises responses within 24 hours of filling out its online contact form.

            • Gogofactor: Indiegogo employs an algorithm that helps campaigns achieve greater visibility. The site offers a series of tips to help campaigners boost their Gogofactor, ensuring those who care about their project have a better chance of finding them.

            • Best for: Indiegogo suits individuals with personal funding needs, social impact campaigners funding causes, businesses looking to launch or grow and creative types working on an artistic project.

            by Rose Spinelli Crowdfunding Contributing Editor

            Rose Spinelli, founder of The CrowdFundamentals, is an internationally recognized crowdfunding specialist, mentor, trainer and writer. In 2014, she was voted one of the 100 Most Influential Thoughtful Leaders in Crowdfunding. Rose is the author of one of the first online crowdfunding courses called “Working the Crowd: Know the Fundamentals,” and she has served on a board of directors for the CrowdFunding Professional Association.

            Indiegogo Company Information

            Company Name:
            Year Founded:
            965 Mission
            San Francisco
            Postal Code:
            United States
            (866) 641-4646