Host Merchant ServicesConsumerAffairs Accredited Brand
Host Merchant Services offers a wide array of services that can help you enhance your business today. From payment processing and point of sale, to business financing and business tools, Host Merchant Services is your one provider for all your business needs. When you sign up with us, you can rest assured that you are obtaining the best price and best customer service. Contact us today to learn more about our products and services.
A personal recommendation from someone led us to reach out to Host Merchant Services. We've been working with them for about three years now. We use the terminal to process our payments and we haven't had any problems with our service and the machine. Prior to Host, we had another provider and Host has been a significant improvement over that other company as far as customer service and response to any issues. In handling issues, their response time was quick. Communication was great and follow-up was good. We could always get somebody right away. We've had a very positive experience with Host and we're quite happy with the service.
I was looking for merchant companies that had excellent reviews for service and Host Merchant Services came up among the top choices. We've been working with Host Merchant for two months now. We haven't received any machines from them and we're still using the same POS system, but their service has been very good. We process payments through the regular POS. I've talked with the customer service reps a couple of times and they were very quick, and they seemed very knowledgeable and friendly. I appreciated mostly how prompt they were in acting on issues. They answered the phone and there were not many automated runabouts to get to talk to somebody. Host Merchant could help me with a chip card reader, but otherwise I'm happy. Their customer service is excellent and they're very competitive with their rates.
I liked Host Merchant's sales rep and what she had to say. They did Interchange Plus which was what I wanted. The pricing was good and the features included invoicing, mobile swiping as well as virtual terminals. We mainly use the virtual terminal to process payments, but I will do some mobile swiping and sometimes invoicing if the client prefers it.
We've been with them for about a month and everything has been good. They respond immediately and I've received nice technical support from Daniel. She answers on the second ring every time and has been very helpful. However, I hit a snag with my cell phone. It’s a newer model and their mobile swipers are not compatible with it. They’re supposed to get a new one out in a few months and, hopefully, it will work with my phone. In the interim, they sent me a virtual terminal at no charge which was a great help in being able to do the person-to-person type of transactions. I’m happy with them so far. Host Merchant Services is a good bet and they stand behind their product. I recommend them.
I wanted to leave the place I was with and Host Merchant Services has a good review. Our company sells spare parts to large companies and our clients give us their credit card number over the phone then I process it online. But we don’t have any cards ever. We've been with Host since January 1st and I’ve only had to process one card so far. I was able to process that one online and it was very easy. I needed help logging in for the first time. But right away, Danielle was able to help me and she got me the ID. The customer service has been very good. If I have any questions, I send an email and Danielle or Allison calls me right away. Right from the first time when I called to get pricing, they’ve been really helpful. I would definitely recommend Host Merchant Services and tell others to give them a try.
I read the reviews online and they said Host Merchant Services was good. I was looking for any credit card company that I could get because mine screwed up. Our terminal went down and my credit card company said it’d be three or four weeks before they could get me another terminal. I had 25 credit cards coming in a day and I had to find a way to get somebody that could overnight one to me, and Host Merchant Services did. I’ve been working with them for a couple of months and it’s been working great. I like their service. We process the payments with the Merchant credit card terminal and they go straight to the bank. We haven’t had any problems with it and I’d tell others to give Host Merchant Services a try.
Host Merchant Services had good reviews and after I made the phone call, it seemed like they were a good company to work with. Payments go through our POS system, some over the phone and a few on the internet. And we have a swiper that we use to process Cash and Carry ORs from the walk-in traffic coming to our retail store. The system is working fine and the fees in comparison to the program that we're on is a bit less. I called yesterday to resolve an issue and the people at Host Merchant Services were very positive, and they quickly went over setting things up. I've been very satisfied so far.
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We have a software developing company for our business. In order to run the business through the software company, we have to go through Host Merchant Services. The service has been very good. We use it daily to process memberships and point of sales. We process payments either through the terminal or online.
I was having a little bit of trouble finding a good company. I researched and it looked like Host Merchant Services was a good fit. My experience with them has been great so far. Their customer service has been awesome. The rep that I had was always timely and knowledgeable. He walked me through all the questions I had, stayed on top of everything, and helped me out a great deal. There was one question he didn't know the answer to and he reached out to their acquiring bank and got me an answer in a couple of hours. I also got everything done in a timely fashion. We are a service-based business which operates in all 50 states and we use their software services, which is an authorized web portal that we log into. There, we enter a pin and phone to create the profile. It is like a MO/TO terminal. Anyone considering a new merchant processor should definitely reach out to Host Merchant Services.
I'm still in the beginning stages with Host Merchant Services and Allison and Danielle helped me a lot in setting up my wallet. They've been great. But I wish things like passwords were a little simpler to get in. For security purposes, it was built the way that it is, but there are a few different sites you have to use to check your transactions, credit card information, and the wallet. I wish everything is on one website, and that it is easier to read and understand and not so diagnostic. Their service machine works well, though. I'm a hairstylist so I just swipe payments through the credit card processor on my phone. Host Merchant has cheaper rates, too.
We run credit cards with one of our banks and it was costing too much. So we needed a new credit card company and Host Merchant just had good reviews. We're a small business and they did a lot of small business works. We have been with Host Merchant for six months and dealing with them was easy. They sent us a machine out, had it all set up and it's ready to go. All we did was just plug it in. We didn’t have a lot of set up process work for it. We love it so far.
Host Merchant Services is certainly better than PayPal. I had examined a whole bunch of companies online and found Host Merchant's prices to be the best for our nonprofit company. My initial contact was very good. The rest was through email, and it went okay, too. We have an online virtual terminal and it is working very well, however, my experience with it has been so easy that I'm not sure I'm doing it right. I marked my first transaction as retail when it should have been MO/TO. But then, I've looked up the definitions, and I'm getting it right. So, we're off to a slower start until our customers realize that we can do credit cards. And hopefully, it will pick up this next year.
Host Merchant Services has a good reputation for taking care of people. I've been with them for 30 days now and their customer service has been really helpful. However, I am not a big fan of their POS system. I use it about 30 times a day to swipe numbers and put people's info in. The roller paper is too small, it doesn't have a keypad, and it's difficult to use in my location. Other than that, Host Merchant is okay and I'd tell others to take a look at them.
Host Merchant Services is an authorized merchant for the POS system that we purchased. We filled up the application and they approved us. We got an online POS system. People buy things on our website, and sometimes, they'll call over the phone to place orders. Host Merchant Services processes the cards that we run and we haven't had anything negative. They're a reliable company.
Host Merchant Services reached out to me many years ago and I accepted them because of lower fees. We process payments through a terminal and when we needed a mobile credit card machine, they supplied one at no charge. The customer service is always pleasant too. I've been pleased with Host Merchant Services ever since I hooked up with them five years ago and I have recommended new customers to them.
Host Merchant Services had a very good rate that's comparable to the other rate we already had. We process payments through a regular terminal and the system works great. It processes the money and that's all that matters. Their customer service is excellent. I called them for the terminal paper and it was an easy operation. The rep who came in and set-up the system for us was professional. Host Merchant runs the operations smoothly and whatever they’re doing works. We've been with them for a couple of years and I would recommend them highly.
I was in a really bad spot in trying to get my stocks set up because my bank didn’t step up to the plate. After comparing different companies, I liked what I saw regarding pricing with Host Merchant Services, so I decided to see if they could help me out at the last minute, and they were able to do their part. The no-contract setup was also important to me being a new startup. Their rep, Allison, was absolutely wonderful. She was the one who set up my account and she’s fantastic. Her interaction with me was one of the biggest things in me deciding to go with Host Merchant past my initial contact because she provided the customer service that I liked. She was very much part of me feeling more comfortable with this company I had never heard of. They were wonderful in getting set up.
I have the credit card processing through Host Merchant, and all they did was set it up so that I could accept credit cards. I don’t have any of their hardware but it's working fine. My POS people see my credit card purchases on their end. I still haven't received any of my credit card payments, though. When you do a couple 100 and only less than 50 is cash, the rest of it are credit cards. As a new business, I really need to see that money. I called this morning and left a message and I have not gotten a callback yet. I need Allison or somebody to call me.
We were having issues with our previous credit company and someone we know recommended Host Merchant Services. We got a terminal from them and we’ve had it for a few months now. Our experience has been good so far and we are pleased with their service.
We dealt with a software company that reached out to Host Merchant and helped us through our set up. We interact with the product every day but it depends on what season it is where we can get very busy. It’s the slow season right now so it calms down. We use the swiper on phones then we log in and type in the information in our computer and swipe the card. I contact the customer service if we have a problem and they help us resolve the issue. We've been working with them for at least four years and they have great service.
Host Merchant has good pricing and users have glowing reviews online. We have been with them for only two days and our service machine is working good. I process payment through their Ingenico terminals at the register. My wife and the associates in the store interact with the product on a daily basis because they're using it as a way to process the transactions for customers in the consignment store. I had to call customer service three or four of times for general questions and people have been very responsive and have solved what I had asked them to do.
I've had some not so great to very poor experiences with other credit card processing companies. But Host Merchant was very professional. They go all the way as far as authorizing, making sure that we're a legitimate business, which is good to me. It's the first party, so they have great transaction rates, the best I've ever had. If a person is an honest business owner, it's an easy experience with Host Merchant, one that's pleasant. I use their service as a credit card terminal. The reps and the people that I spoke with were very personable. The way the company functions on a whole is something that the employees find easy to get behind. They don't hide things and everything is out upfront. I get on Facebook, and I try to tell people on some of the florist pages how great Host Merchant is. They are one of a handful of honest companies. Overall, I love Host Merchant. They're fabulous and one of the best credit card processing companies out there.
We've been with Host Merchant Services for two years and I'm very satisfied. Where we were prior was becoming too expensive. Whenever they were turning over to a chip, we had to get a new machine. With Host Merchant Services, we have a desktop machine and if I get a certain error message or if I don't know how to do a certain transaction, I call and get somebody right then. They've always been very helpful and very nice about everything. They walk me through it and it's resolved within five minutes.
I signed up with a friend of mine who worked for Host Merchant Services and things have remained the same ever since. I'm happy with their product and service. They've done their job and they do well. The terminal batches are all automatic, everything out every night. Recently I had to deal with a chargeback. Based on the industry that I'm in, over the phone, taking credit cards, leaves me pretty vulnerable as the merchant. They gave me all the information that I needed to find out that I was Sol. And as a consumer, I felt educated. That's the best place to be, to know what's going on at least. So, I'm pleased with it.
Host Merchant called me and they were local so our company reached out to them and we have been working with them for four years now. We barely ever use the point of sale machine and we use that for credit card probably three times a year. Most of our processing is done online where we can apply the payments directly and Host Merchant doesn't do it that way.
We’ve been dealing with PayPal, because we sell through eBay and PayPal is the processor for eBay. I got an email from Host Merchant Services. They told me that they also had a credit card. I just cancelled the other credit card because I wasn’t happy with the service. The team at Host Merchant is very nice. However, I don't see the Mastercard or Visa option on my website. I tried to call a guy this morning, but he wasn’t much helpful to me. They told me that I have to go to my website designer and have him do it, so I didn’t realize I had to do that.
After lots of research, I found Host Merchant Services as the best and I liked their transparency and their fees. They also provided personal help while I was doing my research. I have a terminal and I get my patient's credit card, submit it into the terminal, put it in and get the receipt out. However, we had a couple of glitches at the very beginning and we had a problem getting paid. Some things were held in the account for a couple of days but they couldn't figure out why, and after they figured it out, they lost one payment. When I called them, their customer service was right on top of it though. They found it and put it back through. Those were the first three days of payments coming through and once that took place, everything was clear. We've had Host Merchant for six weeks now and it's been working beautifully.
When I signed up and asked about batching it each night, they ask for a time and they didn't let me know that there was a specific time to get it credited for the next day. So I picked 9:00 pm as a random time because I wanted to make sure my patients were seen and then I found out through customer service when I was having another issue that we needed to move it to before 8:00 o'clock. That would have been nice to have on the paperwork and I would have had an idea of what they were looking for and what I was looking for. Other than that, the experience has been lovely. In fact, I picked up another program for my electronic medical record that has its own credit card processing but I'm not using it. I'm choosing to stay with Host.
We were looking for a new processor and after lots of research found that the ones that we were looking at were not up to standard and had way too many complaints against them along with legal issues. I saw Host Merchant when I went through this legal website and it gave a review and then there's another one that breaks down all the top five best and worst companies.
We just switched over officially to Host Merchant Services on Friday but their customer service was freaking incredible from the time we started. They had followed through. They were able to answer every single question I had and if I had a question that they didn’t know the answer to they were honest and got back to me in a timely manner. The pictures that they sent over reflected the quotes that they had provided us so I didn’t have to play the guessing game of are we going to get scammed yet again. The machine was pretty self-explanatory and simple. It's a virtual terminal, so I go online and then enter payments.
We’ve been working with Host Merchant Services for two years now. We process payments through Wi-Fi, and the machine is good. Everything has been okay.
Host Merchant Services was recommended to us and we’ve been with them for a couple of months. We process payments using the internet and a local terminal. A card comes in and you swipe it. The machine has been working fine.
Host Merchant's customer service and price are good but every time I wake up in the morning, I feel like it should be better. But I'm happy with the service. I have a regular terminal through a phone line and it's working fine. The customer service people have all been positive as long as this chargeback that I just got for the first one in three years gets taken care of and I get the money back in my account. I've never had a chargeback that's credited against me. But this was for some crazy reason that has something to do with a chip card. It was a fraudulent card and they approved it, so that shouldn't be my headache. The 29th had passed and it was the date the information had to get put in there. But Tom helped me out and he took care of it for me.
I’ve been working with Host Merchant Services for just a few weeks and they’re awesome. I just did a Google search and went with one that had a lot of good ratings, and I ended up with them. Their reps would respond right away and they've been extremely helpful. They answered every question and they helped me by walking me through everything. I process payments through credit card machine and so far, it's working good. I interact with the product every other sale, it's hit or miss. Overall, it was a pleasurable experience working with them.
I was looking for a better deal than what I was using at the moment and learned about Host Merchant Services. Aside from the price the gentleman that I talked to from Host Merchant Services was very nice so I went with them. We’ve been with them for three years now and customer service has been very helpful. We process payments using the terminals and the machines are working fine.