Host Merchant Services

We process payments using a point-of-sale system. We were using QuickBooks and it was pretty pricey. I looked online and I read that Host Merchant Service was ranked pretty high in reviews and feedbacks so I reached out to them. I have been working with Host Merchant for two months and it’s been doing good. Right now, we’re just using swiper only. We accept most credit cards most of the time, but sometimes the customer would like to use debit cards but it’s not really a big deal. We have had customers asking for the chip reading device. When we first started, we've had a problem when the customer wanted to return items. When I have a technical problem or something, I would call Host Merchant, and they would help me right away. I’ve mostly had good experience with Host Merchant Services. I wanna try more for a few more months and to see if I really need to get a chip reading device.

I have been working with Host Merchant for about a couple of months and their service has been good for me. We reached out to them because of better price. It’s cheaper than our previous but it will be better if they lower the price.

I went with Host Merchant for their 24-hour service, which is nice to have. I also wanted to go with the most basic thing I could possibly get. I was gonna go with Square but I read all these things where people didn't have access to questions that were being asked. Also, Host Merchant's rates sounded better than most of the others. Although, that seems to be building up very quickly. I'm spending a lot of money monthly and my business is very small. So, I have to keep an eye on that. I had to change my address four different times with Host Merchant because anything that is mailed to my work address is susceptible to tampering since my mailbox is on the outside of the building. So, that was a pain. But other than that, the experience I've had with them has been good and the machines are working fine. There had been times when I needed to call to get things straightened out and their customer service reps have always been very helpful and polite.

We needed payment processing and went with Host Merchant due to their reviews online. We have a lot of road shows so we do a lot of Bluetooth processing and we've been using Host Merchant for a month now. However, their system cannot release my terminal because I needed my DDA on there, and they couldn't switch my DDA over, so I haven't used the terminal. I was using the SwipeSimple, but that works only 50% of the time. I reached out to Host Merchant's customer service only when we first got their system. But right now, I don’t have any time to sit through customer support because they couldn't really do anything for me except reconnect my SwipeSimple system.

Host Merchant Services came up on Google and they had good reviews. The experience with them has been wonderful but it was awful with the company they sent us to for audit. Nevertheless, the customer service has been great and currently, we have been using Host Merchant to process payments through a machine. It's a Verifone and we use it every day and so far, it has been very good.

I used another credit card processing company in 2006 but their fees kept going up very arbitrarily and with no warning. And when they switched over to the chip-enabled cards, knowing that I was requesting phone connectivity, they sent me internet-connective terminals. I had to manually reset them over time. Aside from that, we had a lightning strike and they insisted that the problem wasn't with the terminals. They said it was the phone line when none of the terminals would work. And I spent four days on the phone with them trying to get them to recognize that their terminals didn't work. It was a nightmare for the past year, so I gave up. I went online, looked at comparisons of merchant service accounts processing, and Host Merchant Services was among the top five. I reached out to all five of them and Host Merchant Services was the most flexible of the five. So, I went with them.

Based on the research of the person before me, Host Merchant Services was the best. We’ve been working with them for a month and they are more reliable. I can get to them quicker than the previous processor through email and the replies are very prompt. The representatives are super friendly and they always respond to my email but we’re still getting used to using them.

We were checking around on the internet on the different companies to use based on reviews. Host Merchant Services said they have no contract and that was a big one. Also, their reviews were strong overall and their rates were good. They have no equipment charge and that was really good too. Everything there seemed like the right way to go. We've been using Host Merchant for a couple of weeks now and everything seems to be working fine so far. We process payments with a card swipe on a regular terminal. Our interactions with the people there have been good.

Host Merchant Services was attached to the software program that we use for billing. When we initially set up the service, we spoke with their reps and our interaction with them was good. So far, we use a web service to process credit cards and the product is pretty easy to use.

I received a soliciting email on Host Merchant Services asking me to compare prices, and I did. Because of that price comparison I decided to go ahead with them, and also because of the fact that the batching could occur and have the funds available the next day. My experience with them has been very positive for the most part. But I did have one negative experience. I had a terminal from another company that I was completely happy with, but Host Merchant wasn't able to work with that so I agreed to receive their terminal at no cost. But when I received it, I didn't realize it was a refurb, and it was not acceptable. It was dirty and it needed to be replaced. But they replaced it quickly, so they resolved the problem. So far things are looking good.

We've been working with Host Merchant Services for two and a half months now and their service has been excellent. We're 100% satisfied. I heard of them via word-of-mouth and when I called them, it was a smooth operation. We use the regular terminal and the machine works very well. Also, they are a local company here and it's convenient since they're very near from where we are.

We were using a different company and their rates seemed a little bit too high. Host Merchant Services' rates were better. They also provided the equipment or rent it so it has made it really easy. We have a regular terminal and it has wires that go into the phone line. When we were signing up and started using the payments, what our clients were doing was bigger than what Host Merchant Services expected. They had to stop our services and hold funds until they sent an inspector to make sure that we’re a real business and not doing money laundering. Other than that, we've been using them for two months now and the service so far has been good.

We did a lot of research online with different companies and looked at customer reviews. Host Merchant Services customer reviews seemed pretty good, so we gave them a call. Their pricing was reasonable too. We process the payments through a regular terminal. This would be our second month with Host Merchant, and the service is working well so far. The first couple of days though, the system wasn’t receiving our payments, so we called them. It was just a thing where if you’re a customer, they put it on hold for a couple of days but we had that cleared up. We called them, and they sent what we needed. There was no hassle. Also when I call they seem like they care. Host Merchant has friendly customer service people who listen to what we’re saying and take care of the issues within minutes.

After reading quite a few positive reviews of HMS & researching their site, I decided to apply for a merchant services account through them. I am in the process of launching a CBD ecommerce site and CBD is considered a "high-risk" in merchant service provider circles. HMS is promoted as high-risk friendly. The HMS site states on the homepage that there are no application, set-up, or hidden fees. This was the deciding factor to me since these fees are common when dealing with high-risk merchant service providers.

Host Merchant Services provides excellent customer service, answers questions thoroughly, and quickly responds to emails. Highly recommended. Also, Allison ** was the person who helped me through the process. To me, she is the representative of the company, so I see this company as kind, professional, eager to answer questions, friendly, caring and loyal to its customers.

When I became an HMS customer I was first starting my business. My business was classified as "high risk" due to the fact I was buying and selling guns, ammo, etc. Many point of sale services wouldn't help or even give me a chance. Then I found Host Merchant Services and they turned a nightmare situation into a pleasant one. Any time I had a question or was confused on a matter my HMS representatives (Allison ** and Danielle **) were right there ready to help and took a sincere interest in my businesses well being. They were very patient with me and helped me understand how to operate my equipment. If a problem arose they helped me find the proper solution and get it resolved efficiently. Both representatives were courteous and professional standing as shining examples of what we all should strive to be in our jobs.

Host Merchant Services had good programs in place for a company like ours that needed something that could process credit cards. Up to this point, all we process are checks, so it's gonna make it a lot easier for us to be able to process credit cards. Mostly, our payments are processed online. We've had Merchant for two weeks now and it works really well. They set up a program for sending out invoices that have links where people can easily go through the invoice, enter their information and pay for it. The invoice takes care of itself, so we really don’t have to do too much on our end. We also have a mobile swiper if anyone prefers to make payments in person.

There was a guy who was telling me that he could charge me at an extremely lower rate for all types of cards. And as time went on, it was becoming more apparent that the guy was just blowing smoke at me. I started doing my internet research and Host Merchant Services had a really professional-looking website that explained the rate better, so I called and talked to Cameron, and we decided to go with them. Cameron was really easy to talk to and he gave me a good answer to the questions I had.

My business falls into a high-risk category ‘cause I do an online subscription business. I use PayPal and credit card to process payments and it’s all 100% online. And then I was looking for a high-risk credit card processing provider. Initially, I was doing a set up with another company and I was able to set up with them quicker, but I ended up with Host Merchant Services because the bank that they were able to set up was a better fit. Also, they seemed to have really good reviews and then their website was easy to get in contact with the sales rep.

My wife uses Host Merchant Services and we got them about three weeks ago. We typically processes payments via credit card and the system has been good. It's fast and I use it every day for the merchant service. I use it anywhere from 3 to 10 times a day. The only thing I don’t like is it batches out on Friday but one doesn’t get paid until Tuesday. Other than that, customer service has been great. The service is quick and I am very satisfied. I'd tell friends to go ahead with it.

I did some online search and found good reviews for Host Merchant Services. We process payments through a regular terminal, and if a customer needs to charge something, I just go to the card. The machine is doing good and we've been with Host Merchant Services for just a few months.

I was looking for merchant companies that had excellent reviews for service and Host Merchant Services came up among the top choices. We've been working with Host Merchant for two months now. We haven't received any machines from them and we're still using the same POS system, but their service has been very good. We process payments through the regular POS. I've talked with the customer service reps a couple of times and they were very quick, and they seemed very knowledgeable and friendly. I appreciated mostly how prompt they were in acting on issues. They answered the phone and there were not many automated runabouts to get to talk to somebody. Host Merchant could help me with a chip card reader, but otherwise I'm happy. Their customer service is excellent and they're very competitive with their rates.

I liked Host Merchant's sales rep and what she had to say. They did Interchange Plus which was what I wanted. The pricing was good and the features included invoicing, mobile swiping as well as virtual terminals. We mainly use the virtual terminal to process payments, but I will do some mobile swiping and sometimes invoicing if the client prefers it.

I wanted to leave the place I was with and Host Merchant Services has a good review. Our company sells spare parts to large companies and our clients give us their credit card number over the phone then I process it online. But we don’t have any cards ever. We've been with Host since January 1st and I’ve only had to process one card so far. I was able to process that one online and it was very easy. I needed help logging in for the first time. But right away, Danielle was able to help me and she got me the ID. The customer service has been very good. If I have any questions, I send an email and Danielle or Allison calls me right away. Right from the first time when I called to get pricing, they’ve been really helpful. I would definitely recommend Host Merchant Services and tell others to give them a try.

I read the reviews online and they said Host Merchant Services was good. I was looking for any credit card company that I could get because mine screwed up. Our terminal went down and my credit card company said it’d be three or four weeks before they could get me another terminal. I had 25 credit cards coming in a day and I had to find a way to get somebody that could overnight one to me, and Host Merchant Services did. I’ve been working with them for a couple of months and it’s been working great. I like their service. We process the payments with the Merchant credit card terminal and they go straight to the bank. We haven’t had any problems with it and I’d tell others to give Host Merchant Services a try.

Host Merchant Services had good reviews and after I made the phone call, it seemed like they were a good company to work with. Payments go through our POS system, some over the phone and a few on the internet. And we have a swiper that we use to process Cash and Carry ORs from the walk-in traffic coming to our retail store. The system is working fine and the fees in comparison to the program that we're on is a bit less. I called yesterday to resolve an issue and the people at Host Merchant Services were very positive, and they quickly went over setting things up. I've been very satisfied so far.

We have a software developing company for our business. In order to run the business through the software company, we have to go through Host Merchant Services. The service has been very good. We use it daily to process memberships and point of sales. We process payments either through the terminal or online.

I was having a little bit of trouble finding a good company. I researched and it looked like Host Merchant Services was a good fit. My experience with them has been great so far. Their customer service has been awesome. The rep that I had was always timely and knowledgeable. He walked me through all the questions I had, stayed on top of everything, and helped me out a great deal. There was one question he didn't know the answer to and he reached out to their acquiring bank and got me an answer in a couple of hours. I also got everything done in a timely fashion. We are a service-based business which operates in all 50 states and we use their software services, which is an authorized web portal that we log into. There, we enter a pin and phone to create the profile. It is like a MO/TO terminal. Anyone considering a new merchant processor should definitely reach out to Host Merchant Services.

I'm still in the beginning stages with Host Merchant Services and Allison and Danielle helped me a lot in setting up my wallet. They've been great. But I wish things like passwords were a little simpler to get in. For security purposes, it was built the way that it is, but there are a few different sites you have to use to check your transactions, credit card information, and the wallet. I wish everything is on one website, and that it is easier to read and understand and not so diagnostic. Their service machine works well, though. I'm a hairstylist so I just swipe payments through the credit card processor on my phone. Host Merchant has cheaper rates, too.

We run credit cards with one of our banks and it was costing too much. So we needed a new credit card company and Host Merchant just had good reviews. We're a small business and they did a lot of small business works. We have been with Host Merchant for six months and dealing with them was easy. They sent us a machine out, had it all set up and it's ready to go. All we did was just plug it in. We didn’t have a lot of set up process work for it. We love it so far.