Hibu

Been with Hibu for three years, we are a small non profit. And we’re being charged a ridiculous amount for web hosting, without SSL layer (I just came aboard and noticed this). They have bankers hours, if you need to speak to someone about your account it takes days to get it fixed. Can’t change anything with your account online, which is ludicrous as it’s business is online. Finally decided to go elsewhere and am still being charged for a month when we are no longer with them. We will be disputing that charge when the bill arrives. Do yourself a favor, keep looking when Hibu comes up in your search.

I have been advertising with Hibu when they were Gannett. When I went web, they sold me a bill of goods. Had my meta-tags wrong and then lied to me about it. Incompetent and/or dishonest, either way, would never recommend them to anybody except my competition.

They have treated me so professionally and I love the Rep Susan **. She is experienced and takes care of everything. It has been a wonderful experience! My business has increased and I am pleased. I am glad I made this decision.

Promise 20 call a month and I didn't receive 2. They didn't fix all the listings that they was suppose to do. Was with them for 4 months. Keep waiting for a good result. Never came. After they got the money they don't care about you and the seller came over to my house and promise me lots of stuff. Waste of money that never comes back to my pockets.

Our calls and revenue have increased since Steve has taken us to the next level. His support and help are always on point and in the direction that we need to take. He is very knowledgeable and if any problems arise he's quick to step in and get them handled.

Been live with Steve's suggestions for three weeks and have had over 12000 square feet of new floor coating leads since. It is overwhelming on how the world has changed but Steve has educated us and walked us through how people today are now finding what they are looking for. Highly recommend Steven ** for your marketing needs.

Stacy was very knowledgeable in her products. She was well prepared for our meeting. Changes were made to our account ads immediately. We are pleased with our product as we have it now and will definitely consider HIBU for our needs should they arise.

I was happy working with Molly to review our current advertising and to learn more about further opportunities that are new and becoming the way of the world! She was very pleasant and personable and took time to get to know me since we had not worked together previously. A good experience.

DO NOT TRUST THIS COMPANY... I was told by Julie ** a salesperson in Maryland that I could get out of the contract if I did not get enough (6 leads) per month from the $250 contract per month. I have done the contract for 3 months and got 3 leads... Not sales... Leads. I have tried amicably to settle this with the company and they refuse to let me cancel. DO NOT TRUST THIS COMPANY.

My transportation company was approached by Hibu. Had rep Kimberly from Mineola Texas. For nearly a year she would not return my calls or messages never spoke with her after. My website looked like a child made in their computer class. Took 4 hours of my time to correct. So many run-on sentences, bad spelling; the punctuation made it appear even sadder to the public. The pictures didn't match the sections. It was not worth the 137 A month. None of my listings were kept updated as the company agreed. Left my company to having to completely redo the whole website and update listings constantly.

We found Hibu to be exactly as promised. We've had a very positive experience with them. It's wonderful to deal with a company that responds to our needs. Working with HIbu has been a very good choice, and we've been happy with the results.

If I could give zero stars, I would, but I was forced to give one in order to leave this review. Hibu over-promises and grossly under-delivers. We were just starting to take off with our digital marketing, but I wanted to take one chore "off my plate." Unfortunately I chose Hibu because I liked their sales rep. Although she is a great person, her company does not deliver. I have absolutely no experience in PPC ads, but when I did the job we were starting to climb up in rankings, page position, and most of all, paying clients! When I turned it over to Hibu, the phones literally went dead. Dead... Did I mention they never rang? Devastated! We are a new solo office/business, just starting to gain a foothold so we can't survive with NO new clients.

Hibu has been a pleasure to work with over the past 3 years. They did a great job with building our website and helping us rank better with Google. Our local rep Tammana has been a big help every time we need something. I would recommend Hibu.

My sales representative is Kathleen ** and she goes above and beyond the call of duty to be helpful and innovative with my website. The website pops up quickly and keeps my business in the top tier of my category.

I have to say. I have always been leary because I have been scammed so many times by marketing scams. Hibu I would definitely recommend. The first two weeks my website went live was absolutely amazed that I didn’t believe it the records of the impressions and clicks etc. until I started receiving 35 new clients one week and another 30 new clients next phoned ringing off the hook. I had to hire another groomer. I’m absolutely satisfied and happy with results so far. This company will help your business.

I am very happy with my advertising representative Clarke and manager Priscilla. They both have assisted me immensely with the print and online advertisements and planning. They are always extremely helpful and great to work with. I highly recommend them for your business advertising. Thank you!

DO NOT USE THIS COMPANY. Their promises to promote a webpage did not come through. I hired an independent company to research what Hibu did for me; the results came back, just as I suspected: they did not do what was promised; NOTHING.

Steve and his digital consultant counterpart Nicole have been informative, interested and passionate about delivering results for my business! From the start they inquired as to how our business works and what we wanted to accomplish in the future. They put together a marketing and advertising campaign the has delivered results beyond our expectations. I look forward to future growth and a great partnership with the team at HIBU!

We were very impressed with the customer service that our new sales rep from Hibu, Kathy **, presented to us yesterday. We are looking forward to doing business with Kathy. We have had a good response from our website over the last few years. And are looking forward to seeing our new format. Thank you Kathy!

Hibu runs credit card for 10X the amount. No resolution or ethics. It's been 7 months since the error, our company is looking for our $11,000 refund that Hibu charged in error. No support documents, only excuses why invoices cannot be provided. Our credit card needs to be credited for 11,000 and invoices need to be sent.

Excellent service and response to need. The sales rep has a thorough understanding of prior year activity, and is receptive to the unique need of us, the client. There is high professional, yet personal, level of service. The finished product in the past has always met our understanding of the order placed.

I can't thank Hibu and Anita enough. They took my company from having no web presence to popping me up all over the place. It was quite painless and they have done a stellar job. Anita has been very attentive and dedicated to my website, my company and me. She is truly a pleasure to work with. I can call her with a change that needs to be made and within an hour or so if not sooner the change is complete. I can't thank you enough, I know I pay you enough. I would recommend Anita and Hibu to anyone needing a web presence.

As the only person in our Company to handle all marketing along with A/P, A/R, and HR, it's a relief that Hibu rep Rolo ** comes to visit and handle my account. He makes sure our Company has presence in all the right areas. Thanks Rolo!

Mackenzie is incredibly professional and understanding. Even though we didn't move forward with Hibu initially, she has maintained correspondence and offered support for anything we might need. Very impressed overall! Looking forward to working with her again in the future.

I purchased a listing in Hibu directory. I paid for everything in full. When I google my listing, I can't find it anywhere. Also, I paid for a Video. I can't find the video anywhere. I paid all this money and I can't find my Company Listing Nowhere! Also, I have not received not one phone call from my listing. This company is a Rip-Off!

Stacy has been our rep for a few years now. She is very nice and great to work with. She is very efficient. She is precise when reviewing any changes we make and explains my options in full. This year we were looking to downsize our ads and worked to still get us a good deal.

Dan worked with me to see that I got everything I needed and checked to make sure everything was working together. Eric worked on the details of the website to make sure everything was the way I wanted it and to educate me on some of the different aspects. I would highly recommend them to anyone.

Once they got the ok to do business with them they started sucking money! We specified that we wanted to see the ad preview to approve...nope, nothing! Now they want to threaten that we are in a contract & they are sending us to collections! Terrible terrible customer service! Not to mention it was made clear to me today not to reach out to them again unless I had payment! Yep! That’s all they want...is your money!!! Run the other way from these people!

Wichita Driving School is a small business with quite a bit of competition in the area. We have been very lucky to be working with Emily ** & Jake with changes to our website and have had a completely positive experience. We kept hitting dead ends with the support line, but after working with them we have got everything on our website that we hoped for. Emily is so easy to communicate with and Jake is brilliant with coding and making the changes. Thank you both again for your help!

Mackenzie and all of Hibu has provided exceptional, personalized customer service to our business as we transitioned websites. Throughout that process and beyond they continually follow up an make sure all of our needs are met and when I have questions they respond within minutes of me sending an email or giving them a call!