Shelley ElmbladFinancial Software Contributing Editor
Shelley Elmblad is a freelance writer with years of experience covering small business, personal finance and tax software and mobile apps. Shelley’s goal is to help others choose the best software to run a small business, track personal finances and save money.
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Harvest online billing and invoicing software includes time tracking and is designed for small businesses that provide professional services. There are a number of add-ons that allow exchange of information to and from other digital services like Google Apps, Basecamp, QuickBooks and Asana, and iPhone and Android apps log time and capture expenses. After 30-day free trial, monthly subscription is $12 for one user ($10 each to add two more), $49 for up to 10 users and $99 for unlimited users.
- Flexible input: Log expenses with Twitter, use mobile apps to snap photos of expense receipts and use one touch time tracking.
- No limits: Unlimited invoices, projects and clients even with lowest level plan. Timesheet approval with higher plans.
- Billing options: Support for retainers and multiple currency.
- Mobile: Can't create invoices or estimates from mobile apps. Android is missing some project-related features found in iPhone app.
- Reports and inventory: Some of the reports need to be more detailed, and there is no inventory module.
- Best for Agencies, self-employed and independent contractors.
Question and Answers - Harvest
What’s the most common misconception consumers have about your industry? Your company?
- The business software industry is thought of as antiquated. Time tracking software is perceived as old-fashioned software that's not built well. For businesses who have not heard of us, this perception may follow to our company. It's not until they learn about our product, and start using it, that these perceptions begin to fade. When we build Harvest, we toss these perceptions aside, and focus on building a world-class application regardless of the industry it plays in.
What problem is Harvest trying to solve?
- Time is one of the most valued assets in our personal and professional lives. For small businesses in professional services, tracking and understanding time is key to running a profitable business. Without it, a business is running in the blind with no insight into how time is spent across projects in an organization. If a business is not tracking time, it's difficult to understand which projects are on budget or over budget.
What sets Harvest apart from the competition?
- When employees think about time tracking and timesheet software, they think of old fashioned software designed like it was from 1999, and just as unusable by modern standards. Harvest is modern software with an emphasis on design and technology. Employees can track time from anywhere: web browser, mobile, or desktop. When it's easy to track time, employees are happy, and timesheets are accurate. With accurate timesheets, the powerful and visual reporting in Harvest provides useful insights for project managers and business owners. These stakeholders will be aware of where projects stand and can make decisions based on data.
What needs do your product or service fulfill, and how do you fulfill those needs better than your competition?
- We offer time and expense tracking, invoicing, and reporting. Employees can track time and expenses from anywhere. At a client's office, they can whip out their smartphone and start tracking time. After a cab ride, they can take a picture of their receipt and expense it. With all the data inside Harvest, project managers and business owners have access to our powerful and visual reporting that is second-to-none.
How has your industry changed in the last 5 to 10 years?
- When Harvest launched 8 years ago, SaaS applications were not as popular as they are today. You don't have to stay stationary at a desktop computer and install software with a CD-ROM. You have more flexibility to run your business from anywhere with the cloud. Updates are seamlessly pushed instead of downloaded, and they're typically included in the monthly price of the software. As mobile devices become more sophisticated, we see businesses relying more on their iPhone or Android to do business tasks once reserved for their computers.
How does Harvest measure success?
- Success is measured by customer growth and customer satisfaction. It's important for us to grow our bottom line just like any other business. And we care a lot about the happiness of our customers. Our support team is available 9am - 6pm ET Monday - Friday. During business hours, we have an average response time of under one hour.
Has your business received any rewards or recognition that your customers would like to know about?
- Xero, one of our accounting partners, awarded us with their Add-On Partner of the Year Award in 2013.
How has Harvest grown or evolved?
- We've integrated more tightly with other tools like project management (Basecamp, Trello, Asana) and accounting (Xero, QuickBooks Online) software. Organizations can run their entire business from end-to-end with Harvest and our available integrations.
What is something you wish every consumer knew about Harvest?
- We embrace design and technology to deliver business tools a team will find a joy to use. The not-so-obvious benefit here is that an emphasis on usability makes adoption easier. One of the biggest challenges with using new tools, especially in larger organizations, is getting other employees to adopt the tool. Harvest doesn't have any training manuals because our product is easy to understand on its own.
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Harvest Company Profile
- Company Name:
- 16 W 22nd St, 8th Floor
- New York
- Postal Code:
- United States