GoodHire

I had to follow up if I had a question about a background check for someone who was just out of college. But we do our checks online and it's very smooth.

Easy to use- user friendly. Normally pretty quick turnaround time for background checks. There are those outlier checks that have delays but GoodHire support has informed me that it would depend on the county of the individual and if there are delays within the respective county on processing information. GoodHire support/customer service has been helpful when I have been stuck or needed additional information on a certain check.

We've used GoodHire for several years now. I was using Backgroundchecks.com and having a lot of issues and just looking for a better option. GoodHire has been great. There's always someone there if I have questions or need something and they're much faster. I would highly recommend them.

The website is easy to use and we get quick results. Our candidates find it simple and easy as well. If we choose to dive deeper with a more extensive check, GoodHire will be able to deliver. It works for us.

We love GoodHire. They're very thorough. We have been very happy with the results. I get something with pass-through fees that we have to pay for some of our people and it's been very quick. We approve the fees, and then, as long as the potential employee responds and puts in their information, we get the background check completed within a day. I would definitely recommend them, for sure.

Complete scam. They ran a 7 year review of the 3 surrounding counties for and convictions and cleared this candidate. I hired her. Lo and behold she had multiple larceny and drug convictions in the last 5 years. They claimed it is because she had multiple aliases even though they gave me the multiple aliases on the report. Ultimately, they refunded me but so scary and infuriating.

They didn’t receive my new documents after an error was identified on my driver's license. We cancelled out the driver's license and I sent back statements, with confirmation address and passport photo ID. I submitted all new documents matching address on passport and bank statement. But the system still generates my second name as my first. I spent days and hours on this with a recruiting consultant and feel it’s been a waste of time. The system is still generating old documents. Going around and around in circles. Not a good experience. DBS UK are far more effective with a seamless process.

I escalated this topic with noneffective response from the GoodHire, still waiting for an answer about why is taking so long, he has attended several times the appointment and we never receive the results. If someone could please contact me to solve this situation it will be very helpful.

Absolutely horrible. My husband has been waiting for our county background check for over a month now, National check is back, surrounding counties and drug screen but not our county. He has missed out on the job because this company states they have to make an appointment to get the info from our courthouse which says usually takes 2 days yet here it is over a month and pushed back another month to be complete. We called our county courthouse and the information is not true. Good Hire claims they need an appointment. So every day they wait is money lost. Also have tried to reach customer service more than once and no responses but the once & that response was a promise to expedite and that never happened. If your company needs someone to do background checks steer away from this company.

Anytime I've needed a different type of background check, they've been able to create a package for us. They're easy to read and they come back quickly. Working with them keeps us compliant with all of our different background needs.