GoFundMe

I set up a fundraiser on GoFundme for the children of an employee who died suddenly. We achieved our goal and I wanted to obtain the funds for the family. This is when the problems started. I completed all of the withdrawal steps, but no funds arrived. I tried to call, but they do not have a phone number. They say they have chat, but it is not functioning. I have sent numerous emails over a period of 1 month, but no response. These kids need the funds, but they can not be accessed. This is wrong. It looks like I will need to involve a lawyer. My confidence in this company is now -10.

I have been using GoFundMe on an annual basis to raise money for various charities at the Holidays. When I set up this year's campaign I had two options - send the money directly to the charity (which would have been preferred) or send it to my account. Since I fundraise for 10 charities, I had to set up the fundraiser so that the money would go to my account so I could distribute it out.

I had a Go Fund Me set up that helped with Christmas gifts for my child as I lost my job due to the Pandemic. I have proof my unemployment is exhausted. My fundraiser raised way over my goal so I turned off donations, not wanting to take more than I needed to catch up on my bills and buy Christmas for my child. After turning off donations and setting up withdraws I get a message that my withdraws are on hold and to reply which I did as soon as they sent it. I have emailed 8-9 times with no response. They are not giving me the money that people donated and will not answer me. Gofund Me stole my child's Christmas money, and I am so upset. There is no chat option, there is no one to call. They just took the money and won't answer. So incredibly frustrating. Do not trust them. Do not use Go Fund Me. They can just keep your money with and ignore the people you intended to help.

GoFundMe accepted money from me for a cause but when GoFundMe removed the cause, I didn't get any refund. Their Help page basically puts the responsibility on me to find the money on the "donation" system they use. I will NEVER USE this platform again. And I have been letting friends know.

I have used you several times and I will never use you again!!! You are the most disgusting dishonest company. I will never contribute one cent and will make it a mission to let everyone know what you did to the postal worker Hopkins who had the courage to do the right thing!!! Yet you contributed 1,000’s of dollars to the arsonist in my town La Mesa!! Go to hell you fat ugly pigs sitting on your liberal fat asses in San Diego ha ha. I hope this made your day! Criminals!!!

I had use GoFund me in the past, I never had a minor issue and when I had questions their customers derívese phone number was available and very helpful. I opened a new campaign to help Honduras during the Emergency crisis due to Hurricane ETA, But unfortunately, this time I had a big issue with withdrawing the money and when trying t contact then I found out they don’t even have a number for customer services anymore. Instead they ask you to leave a comment on the website. I did exactly that and it’s been 5 days and I haven’t even received and email that my issues was received or any updates. The experience has been horrible and the delay it’s causing a lot of problems with our efforts to send the funds to the country that desperately need. I don’t recommend this site anymore!

People don’t tell their whole story. Current felons can Ask for anything even though they haven’t gone to trial.. Asking for funds to fix a car, really??? The whole crocodile tears things, plus they Do not Refund your money if you find a case to be fraudulent. Absurd. This one person has tried 4 times to raise money 4 times with a record dating back to 2016...no guidelines whatsoever.

I was fundraising for an urgent humanitarian effort on behalf of a registered charity, which was set as the beneficiary. I used the GoFundMe platform and asked all my friends to donate, which they did. My campaign was reviewed and approved by GoFundMe before going live, and was going directly to a Canadian registered charity, so there were no issues whatsoever. After 3 weeks of smooth running, GoFundMe suddenly shut down my campaign - no warnings and no explanations were provided. Tried contacting them 4 times already - no response. The charity hadn't had a chance to withdraw the funds yet. So utterly distressed and disappointed that they would ruin my efforts just like that and make me feel embarrassed in front of my donors and the charity that I got depressed the whole week. Would absolutely not recommend anyone fundraising on this platform ever again.

This crowd funding services has much to explain for themselves. I created an account, but days later was unable to sign in nor get an email to change my password. I really dislike how they gather all this verification about my phone number SMS, address, my bank account, the bank accounts of donors, etc. Yet, Go Fund Me fails to prove they can store this information properly, much less securely. Many tech giants are becoming more absurd about their captchas and verifications, locking people out of their accounts for no reason whatsoever.

I sent a small donation to someone in need. They were trying to reach a high goal. They didn't reach that goal. Three months later I received a email that says that a donation was returning to me. The problem was I used a prepaid card to send that donation and after 3 months when the return came I no longer had that car, so I asked the representatives what do I do about that refund since I couldn't withdraw it off of that card that I no longer had and they were both rude and they both said they couldn't help me. I will never use that service again. Buyer beware of GoFundMe.