About Braintree
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Braintree Reviews
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That is the worst ever customer support I have ever experienced. They've closed my account without any explanation when I sold my beauty products through their system and never refund me. Stay away from this company is a fraud!
Thieves. Beware of this company shady practices. I do not want their services, they are holding on to my money which they took without a fully processed application. They required me to send verifying documents to prove who I am so they could approve my application. Meanwhile they have processed and took payments from my customers. They have given me the option to close my account, and they will refund the money back to the customer. For services I have already given. The only other option they say is to prove who I am, otherwise they will not give me my money and will continue to hold on to it.
It was a pain in the start to get the system working, the use was absolute nightmare, then it turn out to be fraud magnet. They say on their site that: "Braintree includes sophisticated fraud protection for merchants of every size, at no additional cost.” That is 100% **, when the scammer find out you use Braintree, they will start hitting you and because the Braintree is so absolutely bad, they will hit. Then Braintree will close your account, hold your money, start threatening you and take your money. Please stay away from them, use anything else but now Braintree, they should be called Paintree.
It is very sad that we put our trust in card processing companies that are supposed to protect us from the bad big wolves. For the past few days American Express Card keeps alerting me about charges on a blue card going over the limit imposed. Open the card access the summary and BEHOLD I found an array of fraudulent description of a business starting with name, physical address, but just a REAL phone number connecting this business (BILLFOLD LLC. Restaurant!!!) to Braintree (all transactions drawn through Braintree and dutifully charged through them). Isn’t the Braintree (PayPal subsidiary or such) to verifying the business that are using them as “middleman” between us and THEM (aka BILLFOLD LLC)?
I have tried to get in touched to the Braintree legal department... well, no luck. I have proof (very detailed) from American Express Card for this transactions and every time Braintree phone number connected to the invoice and the named above (non) existing business was dutifully used... By the way that business by way of Braintree is still trying to charge the credit card. Looks like the TREE has too many branches, one must clean some. Thank you.
I would not recommend this payment processor for your business. I had an account in good standing with them for a few years. However, once our business picked up (I have an online computer store) they decided that it is for some reason too risky for them and closed our account by giving only a few days notice. I only had 2 chargebacks with them in the beginning (a few years ago). No other issues at all. Luckily, they have released all my funds that they put on hold during 2 reviews.
A simple warning. Be careful when dealing with PayPal/Braintree. I'm not normally one to boycott a place of business, however I've just learned the hard way that their business practices are very sketchy. After they stole hundreds of dollars I've found other horror stories with the same exact experiences as ours. How they can operate like this and not be shut down is very strange. After jumping through all their hoops to approve our business to use their services we started to earning money then they froze our account without notice and stole our money with no good reason. Every time we called they were not willing to work with us and had a different story every time. Don't trust their words... record everything they say.
There are no limits to this company. It's the best one to choose in this field. They have very reasonable fees. Many worry about this part. My advice to you would be to pick this plan that fits your needs. There is no need in getting the highest package. Dealing with this type of service you always want to have 24-hour customer service and that's exactly what they offer you. You can contact them through the phone, email, and online. Who would've guessed that such a company offer such great deals all in one place? They have a variety of equipment that can help all needs in this line of work.
The Braintree that I have had in the past was a prepaid. It was a PayPal company. I didn't have monthly limits, mine was whatever amount I added to my card. This is where I wasn't very happy. I had a fee to pay whenever I went to add money to my account and on top of that got charged a monthly fee just to have it. Was a bum deal really, they should pick one charge or the other. I felt I was paying to spend my own money. The customer support at Braintree the one time I used the 1-800 number wasn't a bad experience. They were friendly and answered all the questions that I had for them. I am not really aware of what variety that Braintree has to offer. As I said, I had a prepaid and there wasn't any kind of variety to that card. I paid to add my own money and got charged another monthly fee to spend my own money.
The monthly limits can be limiting if you do a ton of business. Just as long as you get the package that lets you do a lot of transactions then you will be set. The fee structure is pretty easy to understand. You just pay a small fee for each transaction. It's just a recall small fee, always under a dollar. The customer support is pretty good. Whenever I have a question or comment, they are quick to answer and give me whatever feedback I need. They are also very courteous and nice. The equipment variety is pretty good. You just plug it up on your phone and use it. It's very simple and easy to use. It's also easy for the customer to use their credit card.
The monthly limits can be limiting if you do a ton of business. Just as long as you get the package that lets you do a lot of transactions then you will be set. The fee structure is pretty easy to understand. You just pay a small fee for each transaction. It's just a recall small fee, always under a dollar. The customer support is pretty good. Whenever I have a question or comment, they are quick to answer and give me whatever feedback I need. They are also very courteous and nice. The equipment variety is pretty good. You just plug it up on your phone and use it. It's very simple and easy to use. It's also easy for the customer to use their credit card.
There are so many ways you can use this payment system and it is definitely worth checking this out. New and fast ways to help you with all your payments and they are extremely trustworthy. There are just about average here for the fees and are really no major difference from your major payment centers. In some cases they charge less than the big payment centers and some are a little higher. The customer support is always there 24 hours a day in case you have any problems or concerns. They are extremely honest and upfront with you and will help you resolve any problems.
I would like to recommend because monthly limits is a lot huge amount and more cashbacks too. It is a lot helpful for me having this feature. Fees are pretty reasonable and worth it. The rates are excellent and is for everyone. This company gives me satisfaction. And that is why I recommend this company. Customer support are very professional. They are also very responsive and helpful every time I encounter some issues related to my account. Everything is exceptional. The equipment variety is pretty much amazing and would love to recommend this to you. I conclude that I would recommend this company to everyone because they had good selections of products offered.
Braintree Company Information
- Company Name:
- Braintree
- Year Founded:
- 2007
- City:
- Chicago
- State/Province:
- IL
- Country:
- United States
- Website:
- www.braintreepayments.com
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