An Applicant Tracking System (ATS) is an application designed to automatically manage recruitment related tasks. One of the main functions of an ATS is to organize and track applications from job candidates for a more streamlined recruitment process.

Systems cater to either recruiters or in-house hiring managers and can be customized to filter job applications based on specific parameters such as skills, former employers and education.

Top 10 Most Reviewed Applicant Tracking Systems

Featured on CNBC's Mad Money, Jobvite offers tools for employee referral, applicant tracking, employer branding, video interviews and recruitment-focused CRM for companies that seek to attract talent and streamline hiring.
ApplicantPro is a tool that streamlines everything from HR to applicant screening to allow both small- and medium-size companies save time on hiring and become more effective at selecting the most professional talent available.
Bullhorn Applicant Tracking System lets companies keep a close eye on applicant management via a simple interface and convenient dashboard. This system is ideal for companies that want to improve productivity and save time.

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

Want your company to be on this guide?

What features matter most?

Functionality

While some of the big brand systems are an ideal choice for large companies, their functionality features may be too advanced for smaller businesses. Consumers should avoid impulse buys and instead make use of free trials to discover which features are best suited to the size and scope of their business.

  • Ease-of-use: A sleek, simple and easily navigable dashboard will save time and boost productivity levels for project managers.
  • Responsive: An ATS with a responsive design will allow potential candidates to access and submit applications from their smartphone or tablet.
  • Upgrades: Real-time automatic upgrades enable an ATS to stay current with industry changes.
  • Referrals: Consumers can contact the ATS provider to ask for a list of current clients in order to contact them for referrals and references.

Installation process

Integration features are essential for the smooth implementation of an ATS. While integration frameworks are in place to ensure seamless switchovers, consumers should check the integration capabilities of an ATS to find out exactly what support the vendor provides during the initial setup process.

  • Website integration: Some vendors offer full website integration of the ATS within a branded portal.
  • Multiple system integration: For larger businesses or more complex setups, a multiple-system integration service may be offered.
  • Training: Some vendors provide ATS training programs for project managers.

Website integration

An ATS will offer varying degrees of social media network and job board integration to target potential employees. Consumers should double-check that the ATS automatically integrates with the sites their ideal candidates are most likely to use.

  • Human interaction: Some vendors offer systems which enable employers communication throughout the recruitment process.
  • Social networking integration: An ATS that is linked with major social media social enables one-click posting to networks.
  • Video integration: Most modern systems support video technology that enables candidates to upload video interview recordings.
  • Notifications: Alert systems provide project managers with notifications for new applications or at set points throughout the recruitment process.

Company growth

It's important to forecast company growth in order to predict whether the ATS is capable of dealing with a rapid talent pool increase. According to the SMB Buyer Report, company growth is the primary reason for businesses seeking out a new ATS. So it's essential to choose an ATS which is able to keep up with projected company expansion.

  • Database entry limits: Be sure to understand the data entry limits for each type of ATS. Some vendors limit the amount of users or data for each system.
  • ATS profile: Choose a vendor who has excellent reviews and experience creating a functional ATS.

Customer support

High-quality support enables users to get the most out of ATS systems. While all ATS systems offer some level of customer support, consumers should fully understand what types are offered before choosing a vendor.

  • Local support: Check whether the ATS vendor offers local support. Some vendors outsource their support team, which may cause issues.
  • Support types: Consumers should know whether the provider offers telephone, email or live chat support for their ATS. Some vendors offer online support training videos.
  • Response times: Research customer satisfaction rates to discover whether the provider is able to offer fast response times for clients with software issues.
  • Support fees: Some vendors implement one-off service fees or subscription customer support fees for faster access to tech help. Subscription-based support is a useful add-on for large businesses, as it will enable faster response times.

Pricing system

Systems will come with varied payment structures. Consumers should be aware that many require additional add-ons, monthly or annual subscription fees.

  • One-off fees: An upfront, one-off fee enables access to the ATS for a set period of time. One-off fees are less likely for cloud-based applications.
  • Flat rate subscription: This payment pricing plan is billed monthly or annually. It is fixed at a set rate regardless of employee or application size.
  • Variable subscriptions: Monthly or annual subscription fees for cloud-based systems can be charged depending on the number of users who access the ATS, or based on the number of employees in a company.
  • Storage-based fees: Storage fees are based on the number of applications or the amount of data that is required to store applicant information. These fees are flexible and will change month by month.

What are different types of application tracking systems?

Recruiter-based ATS

This type of system caters to recruitment agencies, and they offer candidate-centric systems with easy search functions and large database capabilities.

In-house employer-based ATS

These systems focus more on the ability to share applicant data with hiring managers, and they come with onboarding features which allow smooth transitions for new employees.

Who's it for?

Recruitment firms

An ATS is a valuable resource for small to large-scale recruitment agencies who need to source and manage applicants for external employment opportunities. The ATS provides a platform for recruiters to filter, organize, and communicate with applicants, and store candidate data for future job openings.

In-house employers

An ATS can be used by employers seeking to internally hire employees for in-house work opportunities. The ATS system enables in-house employers to post job vacancies to social media networks and job sites. In-house employers can also use the ATS to transfer new employee data via the onboarding process.

Company reviews

  • Pereless Systems

    Founded in New Jersey in 2000, Pereless Systems were one of the first vendors to launch a web-based ATS.

    • Best for Companies that have between 50 and 5,000 employees.

  • Bullhorn Applicant Tracking System

    Headquartered in Boston, Bullhorn is a global CRM solutions provider. They employ over 500 people, and their systems are used by big name brands including All Medical and Harvey Nash.

    • Best for Medium to large scale recruitment agencies who require a speedy ATS.
  • myStaffingPro

    Founded in 1993, myStaffingPro is one of the original developers of web-based recruiting systems. A merger with Paychex has helped them to become one of the leaders in the industry.

    • Best for In-house employers and recruiting agencies of all sizes.

  • Jobvite

    With over ten years experience in the recruitment software industry, JobVite provides systems for thousands of clients in over 160 countries.

    • Best for Medium to large scale recruitment agencies and in-house employment teams.
  • Newton Software

    Launched in 2009, Newton Software offers advanced systems that have been designed by recruiters for recruitment agencies. With over 40,000 users globally, the company is one of the leaders in the field.

    • Best for Medium to large recruiting agencies who require monthly billing and cutting-edge features.

  • PCRecruiter

    Founded in 1998, PCrecruiter provide recruiting software applications to over 22,000 full-time users worldwide.

    • Best for Small to medium-sized recruiting agencies and in-house employment teams.

  • ApplicantStack

    Launched in 2009, Applicant Stack provides systems to over 1,500 companies, including big names like McDonald's, Domino's and Hallmark.

    • Best for Large scale in-house recruiters and recruiting agencies.

  • ApplicantPro

    Launched in 2007, ApplicantPro has expanded rapidly and now provides systems to over 30,000 global organizations.

    • Best for Recruitment agencies and in-house recruiters who need an easy-to-use ATS and want a monthly payment.
  • SAP SuccessFactors Recruiting

    As a leader in the recruiting software field for over ten years, SAP Success Factors provides assistance to over 4,450 customers in 177 countries.

    • Best for Mid-sized recruitment agencies.

  • iCIMS

    Based in New Jersey, iCIMS offer SaaS recruiting solutions. They provide cloud-based systems to over 3,200 contracted customers including Dole, GNC, CAPCOM and Sony Music.

    • Best for Companies with over 100 employees.

  • SmartRecruiters

    Headquartered in San Francisco, Smart Recruiters has earned the top-rated review badge from Trust Radius for its recruiting software. Companies such as IBM, Equinox and Ubisoft all use the talent acquisition platform in their recruitment process.

    • Best for Large recruitment agencies and in-house employers.

  • SilkRoad Applicant Tracking System

    Headquartered in Chicago, SilkRoad was the first company to create an all cloud-based talent management system. Its systems are used by thousands of companies worldwide including Accenture, McAfee, SanFord and Save the Children.

    • Best for Medium to large-sized recruitment agencies who want an innovative data-driven hiring system.

  • Greenhouse

    Founded by Danial Chait, Greenhouse Recruiting offers talent management systems which are used by big brand companies such as Pinterest, Evernote, Airbnb and BrightRoll.

    • Best for Large recruitment agencies and in-house employers.

  • Lever

    Founded in 2012, Lever has taken an innovative approach to creating cloud-based talent management systems. In just a few years, its functional systems are now used by brand names such as Netflix, Lyft, Eventbrite and Quora.

    • Best for Companies with between 10 and 10,000 employees.

  • ClearCompany

    Since 2004, the Clear Company has helped thousands of companies hire and manage over ten million candidates. Trusted by Jack Wills, Sony and Vigor, Clean Company's talent management system is one of the most widely used in the industry.

    • Best for Medium to large-size in-house recruiting teams and large recruiting agencies.

  • Recruiterbox

    Founded in 2010, and headquartered in San Francisco, Recruiterbox offers a web-based applicant tracking system, which is used by teams at Stripe, Skyscanner and Levis.

    • Best for Medium to large-sized teams who require a functional ATS with a pay-as-you-go pricing scheme.

  • Zoho Recruit

    Launched in 2009, Zoho Recruit offers a large range of web-based applications and employs over 3500 people.

    • Best for Large in-house recruiting teams and recruiting agencies.

  • JobDiva

    JobDiva is one of the leading providers of recruitment tracking systems, and their software is used by over 18,000 staffing professionals around the world. JobDiva won the coveted 2016 best of SaaS Showplace Award as well as the 2016 Top Rated Recruiting Platform award from TrustRadius.

    • Best for Small, medium and large-scale recruitment teams.

  • Hyrell

    Hyrell is a privately funded company that supports over 1,000 businesses with their highly-rated web-based systems.

    • Best for All-sized in-house employment teams and recruitment firms.

  • JobAdder

    Jobadder was founded in 2007 and now has offices in Sydney, UK, Colorado, Indonesia and Tasmania.

    • Best for All-sized in-house recruiters and agencies seeking a low-cost ATS.

  • Jazz Applicant Tracking System

    Since 2009, Jazz have provided recruitment software to over 4,000 companies across 70 countries. High profile customers include Burning Man, MailChimp, and Procore.

    • Best for Small to medium-sized businesses.

  • The Applicant Manager

    Launched in 2006, the Applicant Manager provide functional systems which have been designed by Silicon Valley programmers. Customers include Greenphire, Future, Clearedge and the 360 Hotel Group.

    • Best for Small to medium-sized in-house recruiters and agencies.

  • Jobscience

    Headquartered in San Francisco, Jobscience also has an office in London. They offer web-based recruiting systems which are used by over 500 organizations worldwide.

    • Best for Large in-house employment teams and recruitment agencies.

  • Crelate Talent

    With over 10 years of experience in the industry, Crelate provides cloud-based recruitment systems, as well as branding and visual design services to thousands of customers around the world.

    • Best for Small to medium-sized in-house recruiting teams.

  • BambooHR

    Based in Lindon, Utah, Bamboo HR is a small company that offers an online Human Resources Information System (HRIS). Customers include 99designs, Disqus and Vino Farms.

    • Best for Large in-house employers and recruitment agencies.

  • CATS Applicant Tracking System

    Founded in 2005 by a group of engineers, CATS has developed an ATS that is used by over 1,800 companies in 70 countries.

    • Best for Small to medium-sized businesses.

  • PeopleStrategy Human Capital Management

    People Stragtegy is a privately-owned business that is based in Atlanta. They offer web-based human capital management systems to hundreds of companies worldwide.

    • Best for Medium-sized in-house teams and agencies.

  • SutiHR

    Headquartered in Los Altos, SuitHR provides SaaS platforms to high profile customers including Gerber Technology, Ovations and Cipla.

    • Best for Small in-house employment teams.

  • Fitzii

    Fitzii is a US-based company and a subsidiary of the Ian Martin Group (IMG). They currently employ over 125 people and offer web-based systems that are used by Rexel, Altus and Clek.

    • Best for Small to medium-sized businesses.

  • Big Biller Recruiting Software

    Based in Canton, Ohio, Top Echelon has over 10 years of experience in creating SaaS recruitment systems and split placement networks.

    • Best for Small, medium and large recruitment-based businesses.

  • Recruitee

    Headquartered in Amsterdam, Recruitee offers an advanced ATS that is used by over 600 companies around the world.

    • Best for Recruitment-based businesses of all sizes.

  • Hirebridge Recruiter

    Launched in 2001, Hirebridge Recruiters are a privately-held business that provides systems to hundreds of companies including Red Robin and Snowbird.

    • Best for Small and mid-market recruiting agencies.

  • HiringThing

    Headquartered in Oregon, HiringThing offer recruitment management software that is used by hundreds of clients including BNJ, HI-TEC and FOOD CORPS.

    • Best for Medium to large companies and staffing agencies.

11 – 33 Most Reviewed Applicant Tracking Systems