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ConsumerAffairs Research Team

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AnswerConnect is a virtual customer service and reception network that turns the traditional call center on its head. Service providers are all U.S.-based, working from their homes to cut down on commuting, polluting and wasted paper.

  • Green business: AnswerConnect doesn't house its employees in a call center, which means that home workers don't need to drive to work and add to carbon emissions. Without a building to maintain, the company saves energy as well as money.
  • 24/7 service: Companies that hire AnswerConnect can rest easy knowing that clients will always reach a service representative, any time of the day or night.
  • U.S.-based: Service representatives working with AnswerConnect are hired within the United States, making it easier for clients to communicate their needs. This also strengthens the local economy.
  • Free demo: Businesses that want to test out the virtual services can try a free demo just by filling out their basic information on the website and choosing a plan.
  • Contact options: It's easy to get in touch with AnswerConnect support staff through a conversation bubble on the website or through a toll-free number.
  • Best for This service is ideal for enterprise companies, small businesses and contractors.

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AnswerConnect Company Profile

Company Name:
Year Founded:
1033 SE Main Suite 1
Postal Code:
United States