Customer Reviews

4.77/5  
Overall Satisfaction Rating
based on 584 ratings
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5.00/5  
Satisfaction Rating

I had a great experience with Vanderbilt Mortgage. It took about two or three weeks to finish the process and my interactions with the loan officer were great. They called me when I needed something and everything was good. There were some guys at work who wanted better loans and I told them that if they were going to do what I did, go with Vanderbilt Mortgage.

5.00/5  
Satisfaction Rating

I was buying my second home with Vanderbilt Mortgage, and the process was pleasant. The application and the underwriting process went really fast. They were very helpful with any questions that I had, and it was very easy to communicate with them. They went over every detail with me, and I really thought it was impressive. I had other places to go with, but I felt very comfortable with Vanderbilt. Their customer service team made me so very welcome and made me understand every way of the loan like the easy ways to pay it off. And that's what I really appreciated.