Customer Reviews

4.64/5  
Overall Satisfaction Rating
based on 45 ratings
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5.00/5  
Satisfaction Rating

We were looking for something that my wife could workout in and ATV Swim Spas' floor model was the first one we found. We bought it and when we had it delivered, their reps lifted the spa over the top of the house to get it in the backyard and built a deck around it for us. The people that came and built the deck as well as the cover over it did a wonderful job. We also had to build a handicap access so that my wife could get in and out of the spa.

My wife loves to swim and she loves the spa. She’s out there about six days a week. Given her injury, she doesn’t use it like a typical swim against the currents although she turns on the currents every now and then. She likes the little massage thing that she gets to sit in the chair and have the jets on her. She also likes the music that is embedded into the spa and that makes her workout even more advantageous. She likes the size and the depths of it, too. It’s perfect and she would love to have one at our house at all times for the rest of her life. One thing that we would like to see on it though is an automated opening of the roof so that I don’t have to be out there to help her open the cover every time. I would like to see a handicap chair as well that would lift her in and out of the spa.

5.00/5  
Satisfaction Rating

My experience with ATV Swim Spas has been very positive. We've had a hot tub and the swim spa from Nokomis before. Upon my research ATV seemed to be one of the better brands. I bought the swim spa at Paddy's Pool and we have it for four months. The installation went pretty good. We didn't have any electrical and stuff so we had a floor pad and then brought electrical to it. Having this swim spa was better in terms of the ability to exercise. I have bad knees. It was very easy to get in and exercise with those knees. I've recommended ATV to pretty much anybody in my generation. You can get the same impact as a swimming pool but better because of the streaming of the water. Furthermore, it's a lot easier to maintain than a swimming pool.

5.00/5  
Satisfaction Rating

ATV Marquis is a known excellent brand and they've been very knowledgeable and helpful on my questions. And they did an excellent job installing the swim spa. I did the site prep and all we had to do was have the crane lower it in place. We didn't have any issues and it was up and running within a day or so. I've had this swim spa for five months now and it is an excellent device. We have the Kona version so it has the class four jets in it. Overall, it's very easy to use and maintain. We use it about four to five times per week and with the winter condition we're having, it's pretty good. And the ATV with the Covana Legend Cover is an excellent combination because it is electric. My wife has a hard time lifting the cover so, just turning a key makes it much more usable. It is an excellent product and a great investment.

4.00/5  
Satisfaction Rating

ATV has good quality products and I live right next door to the manufacturer. I bought a swim spa from them and I have it for two months now. Their customer service reps were very polite and considerate people. The installation also went very well but it was a difficult thing to accomplish. The spa had to be lifted above my house, put in the backyard with a crane, and the whole process took four hours. Other than that, it's been familial bliss to use the spa.

5.00/5  
Satisfaction Rating

A local place was selling ATV Swim Spas, so we decided to go with it. The installation went well and the installers were great and really professional. We’ve had the swim spa for six months and we get enjoyment out of using it. Overall, it’s been a really good experience.

5.00/5  
Satisfaction Rating

When it was decided that the therapy pool that I was using wasn't going to be run afterhours anymore, I looked at various models and varieties of swim spas and the Marquis spa was the one that I was most comfortable with. Also, Gib-San, the company that put in my original swimming pool, was prepared to do the whole process of building it for me. I wanted it partially in the ground so that I could easily get in and out of it. I was concerned with the neighbors as well and I didn't want to interfere with their enjoyment of their gardens, so I didn't want anything too high. We're in the city so the yards are reasonably very close together. And I've got the spa set up for year round use but outdoors, so the insulation capacity was important to me.

I've always been impressed with Gib-San's workmanship and follow up. I went and looked at the lovely Canadian-made products, too, but it was a matter of buying the spa, finding a contractor, supervising everybody, and organizing the timing, which I had to do all by myself and I wasn't prepared to do all of that. So because of the reputation of Marquis and the installation company, I went with them.

When my swim spa was installed, things went pretty well. There was a bit of a glitch because of a misunderstanding between the person who was overseeing it and as to exactly where I wanted it positioned. But that was rectified. There was also a little bit of an additional charge for digging and when we had to have a crane over the garage to get the spa in properly. But it was a fair price and I was very happy with it.

I'm using the spa everyday essentially as a therapy pool that's why I'm keeping it warm at about 38.5 degrees, so it's warmer than body temperature. I'm also using it for a little bit of relaxation after I finish. I like the fact that it has the seats and that I've got one of those built-in connection for radio or music because that is really good when you're exercising rather than just swimming in it. And when the installation of the swim spa was underway, I had to go in and have further hip surgery, so it has been a Godsend.

One thing I don't like about the swim spa is the weight of the lid and that I can't get on and off myself. I have to get someone else to do that for me to open it. And because I'm just exercising, I'm only using it where it's open halfway. Also, it had a silicone insert in the headrest and somehow that dislodged and lodged itself in the filter system. So, maybe they could send me a new insert for my headrest. I noticed one of the side panels is a bit loose, too. It was bizarre because when it came out, it looked almost like one of those jelly children sandals. When it was fished out, it was very odd and nobody could figure out what it was and where it came from. It's also not the sort of thing you'd think would be loose.

The company that did the installation has also been handling the service for us, so they come once every two weeks and make sure everything's the way it should be. That has been really good because it took the load off my husband who would otherwise have had to deal with all that. It's a whole package that's why working with them has gone so well. I would recommend this swim spa to people. In fact, I was showing it to people this weekend and talking about it.

5.00/5  
Satisfaction Rating

ATV Swim Spas was recommended to me by the dealer. I've had the swim spa for a little over a year now and I recommend somebody gets one too. It's a lot of fun and that was why I did it. For the installation, they had to pull it up over the house with a crane. I live in a little housing place and they craned it three stories up so I wanted to make sure it didn't fall. When they set it down before they were to go put it on the patio, the guy who was overseeing the project asked how much weight the patio can take. He said that we could set it on there but when the swim spa is full of water, the weight is going to crack the concrete because it wasn’t reinforced concrete. We found out just in time and we ended up getting an engineer. I had to get the whole patio taken out and a whole new pad put in with reinforced concrete. It was $7,000 for that and I've had a lot of people ask me if I would get it again and I say, "Hell, yeah."

5.00/5  
Satisfaction Rating

The closest town to us that sold swim spas had two different brands and I liked the one from ATV Swim Spas. The spa seats in the other brand were like bucket seats and I liked that the ATV's have a chair feel to them. I thought it was more comfortable. Where our house is located, there was no access for the installation so we got permission from a neighbor to use their driveway for this big boom truck crane. We bought a 14-foot spa and this huge thing flew through the air and swung over part of the house and over the fence. It was like the best part of a circus. We previously had workers put in a cement pad for it so it was ready. The neighbors being nice neighbors was a godsend and the people who installed it were great too.

The person at the local store where we bought it from had worked with our pool and he understands the mechanism of the whole. We'd say, "Oh, what's this?" And he would tell us not to worry. He was just a very handy guy to have. The quality of his service is a selling point for anybody that sells these. If they have great service people on hand to help out, then anybody would buy one. We had a good time with the installation and the spa worked fine. We've only had it since June but it's great. We had an outdoor pool before that we couldn't use it in the winter months but with ATV, I get to swim year round. I also liked the different speeds of the jets for the different strokes.

5.00/5  
Satisfaction Rating

ATV Swim Spas had what I wanted. I love it. I can swim, I have the jet, and there's a spa. It's also cheaper and it's all in one but small and not the huge and round pool. The guys were nice and my questions were answered. They put it right where I wanted it and then they gave a demonstration.

5.00/5  
Satisfaction Rating

I got an ATV Swim Spa for my new house. This one is very good and a lot nicer than my old swim spa. I got it through Marquis Spas and they were there when they said they were going to be there. I had a couple of installations, so I had to crane it in through the back of the house with a crawler tractor. We end up with a big pit and then under cover. They came back after I switched it on and showed me how it works. My kids have been enjoying it and they love it. I recommended it. My neighbor came over to look at it and then bought one. My other neighbor down the street also got it.

5.00/5  
Satisfaction Rating

We enjoy our ATV Swim Spas and I like the way that it was built and insulated. We find that it is more of a workout tool than a relaxing tool. We were thinking that the speed in them would be utilized for relaxing but it didn't work out that way. Although we didn't get to use it as much we had hoped, because our life kind of grew up on us, we love being able to go out there and relax a bit and/or swim around. It's just that we wish that the cover was a little bit easier to open. It's quite heavy and I can see in 30 years that that might get a little difficult to maneuver once we get a little bit older. Also, they gave us information about the spa but it didn't really tell us what the different knobs and dials did. So, if there was an owner's manual on how to use it, that would be helpful.

The guys who installed it were great and I had absolutely no problem with them. They were on time and installed it the way they said they were going to. Everything with them was excellent. The main salesperson I talked to had always been very pleasant and wonderful, and he knows me by name. Their reps were very easy to work with and I've never had any problem reaching them.

5.00/5  
Satisfaction Rating

The ATV dealer at Columbia Pool and Spa was perfect. He arranged everything and got the swim spa all hooked up so we could use it a lot. The installation was difficult because of the terrain of the house that they had to rent a crane and put it over the house, but it went fine. The dealer invited us to open house and I've been buying accessories and stuff up there since. The swim spa is a lot easier to maintain than a smaller tub. We've used it for parties and it’s been entertaining to kids. However, the control panel of the spa is on one side so I had to go get an extra set of steps for the other side so I can reach it when I'm not in the tub. It would help if there is a little accessory to where I can reach it from the other side. Otherwise, the swim spa has been totally great.