4.59/5  
Overall Satisfaction Rating
based on 777 ratings
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4.00/5  
Satisfaction Rating

My husband has arthritis. That’s why we bought the Marquis spa and it does what we thought it could. It was also the right price and the right size. It fit for where we were gonna put it and it had the features my husband said he's wanted. Alewine, the spa store, installed it themselves. It took a couple of hours and the spa was installed fine. They also came out one time for maintenance.

5.00/5  
Satisfaction Rating

My wife selected our Marquis hot tub in a showroom and the salesperson we worked with was professional. We had a pleasant interaction. The people who installed the tub showed up when they were supposed to. They were very quick and they knew what they were doing. It was a very easy process. In addition to that, the Marquis team was very helpful in setting up the hot tub and presenting how the items would work instrumentally. They were also very helpful in getting additional chemicals that I might need in the future and showing me references where I could obtain the product. I like the hot tub very much. I enjoy it a lot better. It's quieter and it has more jets than the other one I had. Marquis is a good product and I’m happy with it.

5.00/5  
Satisfaction Rating

They were having a big expo down at Cal Expo on spas and we really didn't wanna have to deal with the whole circus down there. So, I talked to my brother and he said to go to Marquis. They had a Marquis spa and so did my cousins. We had to prep before the installers got here and once they got here, the installation went very smoothly. Their customer service was wonderful and we're really enjoying our spa and the relief it gives. We like many of the features but it really has the therapeutic effect and the micro silk is nice. One of the other things is, we have an autistic son and so we don't get to enjoy a lot of socializing with him and it's a place where we can socialize with him. He's really calm because of the deep pressure in the water, so that's a really huge plus right there.

I'm already recommending Marquis. I would have others go where we went. It's nice that they're local and if we have any problems, they would reach out and make sure that we're satisfied. We've been back a few times, talking to them, and getting supplies. They've been really great especially since it's our first time with a spa and it's a little bit of a learning curve.

5.00/5  
Satisfaction Rating

The house that we bought had an older hot tub and it failed so we had to replace it. I did some research on the internet, looked at the ratings and decided Marquis Spas was the right company. Also, it's made in Oregon. The hot tub had to be put in with a crane and that went very well. I did the electric and installation myself though. The hot tub's quality is good for the price and I like it.

5.00/5  
Satisfaction Rating

We love our Marquis hot tub. Everything has been wonderful. The people from where we bought it were excellent and incredibly professional. We've been back several times with questions, and they treated us incredibly wonderful. There was no wait ever. We just walked in. This is our first hot tub and we had a lot of questions because our water needed to be tested several times in one week. And they didn't balk it all. They were very friendly and kind. It was an excellent experience with them.

We got the hot tub in May, and at the time, we just bought our house. There were all kinds of contractors doing stuff around our house, and the tub installers were among the best. They came in, looked at the situation, and there was no problem. They were in, and they were out. They were very professional, and they did their work. I got the tub for therapy, and it works great. I have a lot of trouble with my legs, and I love the relief that it gives to the muscles in my legs loosen up.

5.00/5  
Satisfaction Rating

There was a close-out at a home show. Marquis Spas had a lot more features for the price that we were charged compared to a couple of other hot tubs we were looking at. The Marquis one was bigger. It was a six-person hot tub and it had the light feature. It also seemed like it was made a little bit better than some of the other ones. The installation went fine. I had to run the electrical but the dealer installed the hot tub in on top of the electric. I also texted the salesman a couple of times with simple questions that I had along the way. It was a very good experience overall.

5.00/5  
Satisfaction Rating

I like Marquis much better than the other hot tub brand that I had. It seems to be built better. The construction is solid. When I was getting my hot tub installed, my experience was really good. They were very fast and professional. I like that my Marquis is easy to maintain, and it seems to run trouble-free.

5.00/5  
Satisfaction Rating

We were looking for a specific size hot tub to fit on our patio and shopped around for a bit before finding Marquis Spas and Alan at the Salem store. He is extremely knowledgeable and helpful in choosing the right hot tub for your needs. He asked all the right questions and wasn't pushy in any way. Marquis Spas is locally owned and their customer service is second to none. From delivery to finding an electrician to answering every question about maintenance, we just could not be more pleased! They truly want you to be happy with your hot tub and go the extra mile to help in any way possible again and again! I love it that I can text if I have any questions and go to the store to get the chemicals needed. We had a couple of minor hiccups with the tub initially and they took care of them immediately, with no charge to us. The customer service, since they are local, is simply the best! We LOVE Marquis Spas!!!

5.00/5  
Satisfaction Rating

When Marquis Spas came in to install the hot tub, I had a good experience. They had to come back out at least once because it wouldn’t fill up. There was some kind of seal that had not been sealed, so they had to come back out and fix that. They said it was something that probably happened in shipping. We also put it in a pergola and concrete pad for the tub to go on. I like its MicroSilk feature and that's my favorite.

5.00/5  
Satisfaction Rating

We’ve had our Marquis for about three months and the rep that helped me buy it was excellent. We’d been going to that particular store and they also sell other things that we buy, and we’ve been acquainted with him for some time. We like the hot tub. It’s small enough where it’s just the two of us.

5.00/5  
Satisfaction Rating

We like Marquis Spas. We've had one for 10 years. The first one we have is inside the house, and we use it everyday. And this new one was put in the garage. They did great and I'd recommend it.

5.00/5  
Satisfaction Rating

Marquis is much better and a lot more powerful compared to my previous brand. I've used it for over a month and I'm 100% satisfied. The installation team was excellent and they did their job in a timely manner.

5.00/5  
Satisfaction Rating

One reason I got Marquis tub was they offered a plug-and-play option wherein you could plug into a normal outlet instead of having it wired in two-way outlets by an electrician. And the second reason, it had, to me, better features than other brands, but the cost was still good though. I have the Broadway Celebrity tub and I absolutely love it.

The installers came and set it up, and they started filling it up, and they gave me a tutorial of everything, and they gave me a six-month’s worth of chemicals, and set me all up. So, it was all really good. It was a very smooth and very quick installation. It all happened within four days -- buying it and having it delivered. So, it was all smooth-sailing. My biggest pro is how quiet the motor is. Second favorite pro is how clean the filter keeps the water. I haven’t had to do much of anything, but then again, I’m like a natural pool boy. But other than that, I love that the waterfalls go with the light show. They change colors with the light show. Put that back there with some wedding lights and some fire pit, and you’re good to go.

5.00/5  
Satisfaction Rating

My wife and I purchased the Marquis Spirit Hot Tub a little over a month ago, and Love it!. It is large enough for us to have our three grandkids in it with us, or four adults work as well. However... we spoil ourselves with just time for her and I. Early morning, afternoon, or watching the sunset from the tub at night. The grandkids love the "Waterfall Feature" of this hot tub, and swim under the rainbow shaped water spouts. Cleanup and chemicals are so much easier than our old hot tub from years ago, which adds to the enjoyment of this spa. I used to take pain relievers for lower back & knee pain at night, but found I rarely have to do this now because of our evening soaks. Another added benefit is the better nights sleep. The only regret we have, is not getting this hot tub sooner.

5.00/5  
Satisfaction Rating

We bought a home which came with a six year-old Epic hot tub. This is a quite large and complex tub, and we had no idea how to get it up and running. I called the local Marquis dealer, and someone came to our home the same day, and walked us through everything we needed to do to bring the back to like-new condition and operation. He brought all of the needed chemicals and taught us how to use them, and how to drain and fill the tub, check its operation, and check and replace any jets. I had to replace several small parts, like some jets and knobs, but they were available at the local store and affordably priced.

I'm very impressed that this six year-old tub is in truly like-new condition; the product is very high quality and the support and parts inventory is outstanding. Now that the tub is up and running, we've been using it every morning. We have our coffee and take half an hour to talk about our upcoming day. It's a very relaxing way to start the day, great for our relationship, and the jets give amazing massages.

5.00/5  
Satisfaction Rating

After researching several brands online and at dealers, we decided to buy a Marquis Euphoria spa. We purchased it from Bucks County Hot Tubs in Pennsylvania. The buying experience was a pleasure. The spa is excellent. We owned two other big brand spas over the past 20 years. The Marquis spa is far superior to them in quality, comfort and performance. The water is crystal clear with the Frog in-line @ease system and the jets are truly therapeutic. We are confident that we made the right choice with Marquis.

5.00/5  
Satisfaction Rating

The installation was quick and simple. The two men that brought the Marquis tub went through everything with me and it's worked awesome. Having it has caused me to be able to sleep better at night. When I get in the hot tub for about 15 minutes, I sleep more comfortably. If I ever got another one, I would get another Marquis.

4.00/5  
Satisfaction Rating

A local dealer from Aqua Pros convinced us that a Marquis spa was the right choice for us. He was very knowledgeable, helpful, and accommodating in getting the hot tub delivered and installed. So far, I'm very satisfied with our decision and we like the hot tub a lot. We like the jet configuration, particularly the long and reclining bed. I use that quite a lot. We've also done the normal maintenance of the water chemistry stuff. I would tell my friends to go take a look at our hot tub and advise them to see if Marquis Spas has got a model that works for them.

5.00/5  
Satisfaction Rating

Our Marquis hot tub is very good. We've had it for about a year and a half now, and we’ve had no trouble with it. My husband enjoys it so it was a good purchase. He has arthritis and the warm water with the jets helps him. Depending on what he’s doing, he will use it everyday or at least a couple of times a week. It was also very easy to have the hot tub installed. It was the perfect size for our deck and that was what stood out for us at the time when we were looking at hot tubs. Plus we liked the way this one looked. It has a really nice look.

5.00/5  
Satisfaction Rating

We liked that Marquis Spas were made in Oregon and we went with them. We did a wet test and sat in a couple of different models. I talked to their reps about the different features and they talked about maintenance. They also talked about the different features that we could upgrade to as well as the installation timeline and requirements. The process was very thorough and we enjoyed interacting with them. Their installers had to install the tub on a deck and when they came, they had enough people to get it done. The tub was easy to set up and we had no issues. Since then, we've been loving the tub. It's fabulous and the tub is everything we had hoped for.

5.00/5  
Satisfaction Rating

My last three hot tubs have been Marquis tubs and I've liked their features. The dealer whom I worked with for my tub was very educational in terms of the features and thereafter the installation went very well. However, when I tried ordering some replacement parts for my prior Marquis spa, their team wasn't the most helpful. They seemed to want everything to go through a dealer. Still, I love the quality of the tub I have and the next one will probably be a Marquis again.

5.00/5  
Satisfaction Rating

We love the Marquis Spa hot tub which we’ve had for over a year now. We frequent on it quite a bit when it's cold and enjoy relaxing in my hot tub. I'm suffering from a back injury. It is nice to go sit in there and relax when I'm hurting. The installation was a pretty simple process. They came, they dropped it off, they set it up. The only thing they couldn't do is they couldn't actually connect the wires to the home itself. We liked the fact that the Wish Hot Tub has a different shape. The pump system on it has a better quality. Overall, it is a good hot tub, and I'm impressed with that. They have dealers in town who were quick to respond if there's ever a problem. I have had an issue which they're handling right now. One of the display is peeling up. It's a minor issue, so they're ordering a cover thing for it. Purchasing Marquis Spa is worth it.

5.00/5  
Satisfaction Rating

From what I researched, Marquis had the best product with the best follow-up service. The installation was problematic, but it was more my problem than their problem and they helped me solve it. I'm more than happy with my Marquis. It's a great unit. It's energy efficient, and my wife sits in it every night.

5.00/5  
Satisfaction Rating

I like Marquis' spas. They have the one that actually fits best in the space that I have available. I like the fact that they're local too. I've had a Marquis spa since 2000 and this is my second one. I picked up the first one when I purchased it but for this second one, they came, removed the original one and brought us the new one. There was a problem with the new one but they came right out and fixed everything. I use the spa daily and I absolutely love it. I'm pretty active work-wise. I even do sports and the spa is just very comforting. It helps with sore muscles and then also in my mind, it relaxes me. I would tell others who are considering it to definitely buy one. They're probably a little more than other spas but I think you get what you pay for. They're better built spas.

5.00/5  
Satisfaction Rating

We tested every brand out there and I went with Marquis. The particular model that we were looking for ended up fitting the best. It also had all the other options on it. I installed the tub myself and being familiar with electrical work, it wasn't very difficult for me at all. We haven't had any issues with the tub but once, people from Marquis came out to our house to look at something. It ended up just being a filter issue though. I would recommend Marquis.

5.00/5  
Satisfaction Rating

I've had a good experience with Marquis Spas and the people that I bought it from were excellent. They attempted to repair my other spa and they couldn't. Some of the fittings were in places where they could actually not get to. They tried three times to stop the leaks and I said, "Okay, enough with this. What I would like to do is I would like to buy a new spa from you guys." Thereafter, we made a date to go over to Marquis.

We went over there to Redding from where we live, which was 50 miles west of Redding California and found what we wanted. I talked to them, and they said they would knock off the $700 I owed them for the attempt at repairing our previous spa. I told them that they just made themselves a deal and asked when can we have it delivered, which they answered. The follow-through on it was very good after we got it in. Theresa from Marquis called me several times to find out if we were satisfied and pleased with it, and everything went very well.

Though we've used a different brand previously, the Marquis spa is better. This is the second Marquis I've had. When we were in Oregon, I bought one up there and we're very satisfied with it. We've used the Marquis Spas up there in Oregon for five years. Now, it's been a year down here in Northern California. With this recent installation, the first thing they did was removed the old spa that leaked around on all of the fittings. They showed up at the door with a truck and a dolly. They set it up and told me to go ahead and fill it full of water and hit the switch. They also told me what to expect and drove away. It was that simple and I was very satisfied with them.

5.00/5  
Satisfaction Rating

We saw the Marquis display at the Alameda County fair and liked it. We purchased the tub in August of 2017 and our buying experience was very good. One example of many things that went very well was when we had an unusual situation with the de-installation of our old tub and the installation of the new one. But the reps were extremely accommodating and we were able to work out a schedule. I also appreciate their knowledge and resourcefulness in doing the kind of custom installation we needed. It gave me a lot of confidence that it would go well and it did. Everything went very smoothly with that process.

I use the tub frequently for relaxation and for muscle therapy. But there were a few different features that I had to learn more and more for the first few months. Also, it would be helpful if it had a clock. That way, the filtering could be scheduled arbitrarily throughout the day rather than having to synchronize it with the power cycle of the tub. Still, the quality of the tub is very good and I'm pleased with it.

5.00/5  
Satisfaction Rating

We have five different places here in town and Cedar Works worked really well with us. They had really good prices and in terms of size, the Marquis spa they had was what we were looking for. They came over and put it in, and it was great. This was a newer model and it kind of had to cut corners. It's a little deeper. But it's a great spa. We use it quite a bit. Right now, we're using it up to three times a week. But before, we were using it up to five days a week. We use it a lot in the evening before going to bed and it's nice. It's relaxing. It warms up the core and it makes it easy for us to go to bed and relax. The company is also easy to get a hold of. One time, I changed something on the panel board and they walked me through it on the phone.

5.00/5  
Satisfaction Rating

We were in the neighborhood looking for hot tubs, and we found Marquis Spas on Grape Road. Their rep did a good job explaining everything. I was impressed about being able to easily access them and the rep was very knowledgeable about the product and answering any of our questions. It was a good experience. The installation went great, too. The installers were very helpful and they did a good job. We like the quality of the Marquis hot tub. It is a good hot tub. We really like it. We use it quite a bit and it really helps with our back and joints. It feels good.

5.00/5  
Satisfaction Rating

I liked the way that the Marquis Spas tub looked. It was very modern and sleek, and was the perfect fit for our cabin. It was easy to deal with the people at the spa store. The Marquis reps dealt with my contractor, the one that built our cabin in Tennessee, because we don’t live there. My contractor was there when our tub was installed. We’ve only had it for a year and a half and it seems good to me so far. For me, though, the quality of the hot tub is gonna be seen in its longevity, so we will see about that. Nevertheless, our tub went well with our cabin and I like its color and size. I would recommend Marquis Spas.