My hearing was very severely damaged and I contacted Embrace Hearing nine years ago, and got my first set of hearing aids from them. I was satisfied with the hearing aids and the whole process in purchasing them. The new ones I have are much better than the old ones. And it makes a big difference for me. These are beyond my expectations and I'm very satisfied with them. I've got the Bluetooth-enabled hearing aids, so any notifications that I get on my phone, through my security system, Alexa comes into my hearing aids. So I like them. They're clear. I have called Embrace about adjusting the treble on it, which they've done once already. They told me to give them a call back in about a month and they would readjust them. So, they've been very helpful.
The hearing aids are fantastic. I'm hearing sounds that I didn't hear before with my old hearing aids. I had a small water pump I made for a hummingbird bath. I was at least 50 feet away, if not a little further, and I could hear this noise. I didn't know what it was. I thought it was my pool pump running, so I walked back to the pool. As I did, I passed the small water pump and it was then I realized I was hearing the gurgling noise of that little bit of water from 50 feet away. It's amazing. I have them turned down most of the time, because the sound is clear and it is loud. It benefits me because I can hear people in the background talking. These are omnidirectional, so I don't have to be standing there looking at them and watching their lips move to understand what's going on around me.
Embrace Hearing was the first one I'd seen that had the hearing aid I wanted, connect to my phone and change the volume, et cetera. My dog ate my first hearing aid. They gave me my second one with no cost to me. I like them. They were helpful, from the doctor to the customer service.
I have a good friend that has various hearing aids. My wife also tried Embrace Hearing and they work very well. I got the one that works through the phone, and although I have minimal high range sound loss, getting Embrace seemed like a good arrangement for me. It turned out to be very positive. The reps were very courteous and caring, offered a lot of good explanation, answered my questions and offered me many opportunities to offer new questions. The Embrace hearing aids made hearing better, at least in certain situations, like in crowds and with people that have a tendency to have a higher voice frequency. It’s a lot of women mostly.
I've been very satisfied with my Embrace hearing aids. When I got them, they sent me a good supply of batteries. I talked to them on the phone later and they sent me an additional pack of covers for the little squeaky earbuds. There was a small learning curve on getting the ear pieces set in my ear. But having the speaker right in your ear is so much better than the other ones that uses sound tube. The Embrace hearing aids are also very comfortable. I gotta be careful not to leave in my ear when I go take a shower. I love the Bluetooth. My girlfriend told me, “It sounds like you're sitting here with me.” It works great both directions. I wanted to download the app so that I could control the hearing aids from the phone. But I can't do that ‘cause my phone won't let me download anything.
I invested $2,500 in the hearing aids which was $1,000 cheaper than anything else I liked to look at. It’s a lot of money, but it's worth every last penny of it. I could hear birds and hadn't heard birds in years. It was a very moving experience. It darn near brought tears to my eyes. I've already told other people about Embrace, how happy I am, and how much they've helped me out.
I tell everybody about Embrace Hearing because they're so much more reasonably priced than going to an audiologist's office and their customer service is phenomenal. I've worked with Tim for six years. It seems to always be him that responds and he's there so quick. Also, my son likes the hearing aids. They're comfortable and he feels like he hears well.
I've had a good experience with Embrace. The customer service representatives are extremely good. I priced hearing aids in several different places and there wasn't any question that the prices that they offered were far less than most anywhere else that I had inquired. I live in Savannah, Georgia and there are two big hearing aid places here that I went to. They were talking about the same kind of hearing aids that I received. They were talking about 3,000 for each hearing aid, so you talk about $6,000 for a pair of hearing aids, where I was able to get the ones from Embrace for a little under 3,000.
I had my first pair of hearing aids for seven years and they finally pooped out. I’ve had this new pair from Embrace Hearing for maybe three months. I got the top-of-the-line product even though they’re not rechargeable. I talked to a gal who referred to herself as Doctor and she was very helpful in helping me program my smartphone to control my hearing aids. Every time I talked to her, she said she was gonna send me a free package of the cones or a new package of wax guards and I felt good about it. I enjoy being able to hear better and in higher frequencies through my hearing aids. So, it's been good.
My Embrace hearing aids seem to work very well. I like them. Also, customer service is very good.
A friend of mine told me about Embrace because I have ear problems. He was having problems too. He researched it and he really sold me on the product so I went with them. My insurance paid for them so it was awesome. I am very pleased with Embrace and I have told a couple of people about them. Everything is fine and I love them. It's just unfortunate that I have that ear problem that I've had since I was a child so I can only wear them once in a while. Right now, allergies are really big for me, so I can only wear one. But it works and I can hear.
I used to be a switchboard operator. I could not answer the phone with the headset because it would bother my ears. I can't wear my hearing aids all the time. I find that if I wear the right one by itself, I'm fine. The right one is the one that's okay. It's the left one that gives me problems. I have enough hearing with that one that I don't even have to worry about putting the other one on.
My son-in-law was anxious to communicate with me again. He knew someone that had used Embrace and he took care of the cost of that for me. I'm delighted with this product. Friends have asked me about this product and I tell them it's life-changing. I couldn't hear anything before and then I could. Nobody should live without being able to hear. Embrace is a very good product.
When I was on my phone researching stuff, Embrace gave me the best information on their product. It went into detail through a lot of stuff. I was happy with them. The audiologist that I was dealing with was super. But the big issue is that I drive a truck and the hearing aids were worthless in the truck. They're trying to get that straightened out because there's so much noise in the truck and it's overwhelming the hearing aids.
Original review: June 11, 2022
So far, the Bluetooth features have been outstanding with just one exception. I listen to books and I can turn the hearing aids off of the earphones, but I can't turn them back on again. I was told at one point in time that was possible. But from checking with everybody else, it's not.
When Embrace did a hearing test for me, it showed that my hearing was not so bad. But they took the time to figure out what was going on because they believe something was going on instead of saying, "Oh, well, it's not on your test. It was wrong." I got the X series because I wanted to make sure I had to be able to use my cellphone in my business life. So that freed me up to use my cellphone hands-free. I haven't mastered it yet because I still answer from my phone. But it's wonderful, especially while I'm driving or at work. I can hold a normal conversation and people can hear me better than they actually hear me when I'm just using the phone. I'm not missing conversations and just saying, "Yeah, okay, don't know really what's going on." Also, I can keep my TV at a normal level and still be able to hear what's going on on the TV.
My Embrace Hearing aid is behind the ear and it's rechargeable. I can hear better since using it. The rep has also been wonderful working with me. I'm amazed she's put up with me this long.
I've been to other places and Embrace does a follow-up. I'm very pleased with the service and I recommend them to anybody.
I had trouble with hearing individuals talking and when I was in a crowd or in a restaurant or just around a lot of people talking. I couldn't make out what any one person was saying. But with the hearing aids, I haven't noticed that problem at all. I can sit and talk and I can make out what people say and it's delightful. It's clear and helpful. The doctor at Embrace has called me and kept in touch to see how things were going. When I had a problem, she helped me then. I like the follow-up that I got from her. She cared whether or not they were fitting and doing well and checked to make sure there were no problems. I really like that kind of service. When I lost my hearing aid, Embrace was very helpful in providing a second pair. I had to buy new ones but I got a discount.
I liked the Embrace product that they were selling because I wanted to get in-the-ear hearing aids. The hearing aids I had before were over-the-ear. The problem with that is every time I put my mask on or my glasses that I have to take everything out and start over again. So, that's why I chose the in-the-ear and I'm very happy with them. I've got myself a good product. The quality and the price are excellent compared to other places.
I have the app that I follow and I can see how my battery life is in both ears. I also like being able to increase the hearing aid if I'm watching. But the in-the-ear hearing aids were making my ears very itchy. I contacted them and they gave me a solution for that. It's a cream. I put a little dab on the tip of the hearing aid when I put it in my ear and it works beautifully. I also wanted to talk to them about the battery life, how long I would expect the batteries to last and they were very helpful.
The Embrace hearing aid is 100% awesome. It's the best hearing aid I've ever had. I usually have a bunch of hearing aids that I have laying around, even the cheaper ones for 100, 200, 300. When Embrace came along, they put something right in the middle. It's not a $400 hearing aid, but it's not $3,000 either. It's affordable and you can make it work. For what you give and for what this hearing aid does, it’s a beautiful thing.
The crazy part about this is its capability of being on the phone. The other ones, I have to keep taking them out. They're not as good as this. When I got this, I thought I won't use it all the time but I got no choice anymore because I want nothing to do with the other ones. Once in a while, in a restaurant, I might put it at a minus four because it'll bring up the voices a little bit more across the tables and it seems to work for whatever that is. On everyday life and wherever else I go, it's always minus five. Everything else is too powerful. If you get to zero, you'd give yourself a headache. You would have to be almost completely deaf to use zero.
I had emailed Embrace and asked what would be the chance of me being able to take a chance on the C Series which is not supposed to be as powerful as the ones that I'm using now. It would be nice to have two different types. Sometimes, when you constantly put this behind the ear, then it gets a little funny too. You wanna give behind your ear a rest. But they wanted me to feel this one out. On those other hearing aids, you can't do anything yourself. You can't touch it. You gotta keep going back and if it doesn't work, you gotta make an appointment. You gotta sit there all day and wait for them to come out. Especially now with all these masks, that's the worst thing. But Embrace came up with this remote control thing. I do it through my phone. It's much easier to just scroll through the phone, touch it and put the volume. The app is another beautiful thing.
What I also liked is that I'm allowed to buy one. They said, “Your hearing’s bad, and you could use two, but we'll sell you what you want.” I said, “Sell me the one and let me say what I got, and then we'll see.” It leads me to feel like I have another step. As you get older and your hearing gets worse, you wanna always feel like you're not at the last step. What Embrace also did which was really cool was by having this online hearing test, it allowed me to take the test and set up the hearing aid to the best I could. The only thing is the battery doesn't last as long as some of the other ones I had. Nevertheless, I recommended this to anybody that's got issues. It's very comfortable. I hope that Embrace stays around because they're good for me. They help a lot of people.
I got the model Charger from Embrace and the hearing aids help me to hear better. I can hear people far away now compared to what I used to. I like that the Bluetooth is attached to my phone and I could make the volume go up, and the way it teaches you how to do it. The customer service rep called to see how I liked my hearing aids. I told them I liked them and they said to give them a call if I needed any help. I kept their phone numbers on my answering machine. If insurance doesn’t take care of the cost, the hearing aid will be expensive but if they do, it will be nice.
I've enjoyed the hearing aids. Embrace left me a message a month after I had them. They made sure the hearing aids were okay. And I got an email a couple of weeks ago saying that the wax guards I buy every three months should be replaced and to keep the hearing aids clean, so I do. These hearing aids are better than the other ones that I had. I'm amazed at how much clearer everything is. Because they actually work and sound better. I can hear words I was missing.
I had battery ones before. They last five to six days for the batteries go bad. But they didn't Bluetooth and anything else. That stuff wasn't out then. No place in Embrace's ads say that if you're using Bluetooth or just because they Bluetooth back and forth with each other, the batteries have half the life as what ones without that did. I have to change the batteries in three days. And that is with turning off my phone from being able to receive it, or the TV being able to receive it. The only thing I do with the Bluetooth is adjusting on my phone. And that is the happiest thing I like, is being able to adjust the mids, basses, and my trebles on the phone because some shows are just not good, and I can make it to where I can hear things better. I don't know if it was better to pay the extra 400. It's probably still cheaper to buy batteries over the life of what they're expected, but just the inconvenience. I just carry a package of batteries in my pocket all the time.
Considering that it would be 4,500 for Beltones, obviously at 24 something, Embrace was a much better deal. And I like the fact that they have a three-year warranty on them. Beltone had a year or so. But you kept going in every couple months, and they would change out the wax guards and do different things to them, and clean them up. But if there was something major, I would have to pay for it myself after the year. I've recommended Embrace to four people already.
Everything has been great. The rep was very helpful and the hearing aids are very nice.
I bought the hearing aid a few years back from Embrace Hearing and it worked perfectly well for me. So, considering the outrageous price that most of these places locally want to charge, I decided to go with Embrace because I felt their hearing aids were as good as the ones that they were trying to sell me for several times as much. Dr. Pam has helped me a bit, and everything I’ve talked to her about, she has helped me. Everything has worked out well as far as my experience is concerned.
They called us and I was satisfied with the questions I asked the team at Embrace. Then they said we could try them and if it was still in 60 days and if I didn't like them, I can return them. But we haven't had to do that. I'm pleased with them. I had another set for almost four years. Naturally, technology improves every year. This time with Embrace, I was thrilled because they programmed it into my phone. They also showed us how to program it on the phone, so if I wanna change anything. I had batteries before in the other one. This one is rechargeable.
Pat, a rep from Embrace, explained things to me. My hearing loss was bad and I got a hearing aid for the inner ear. She came in and programmed it for me. Since then, it has been adequate though Embrace should come up with a way so you don’t have to buy batteries every time it runs out. The purchase made my marriage a lot better. My wife is not yelling at me as much as she used to.
I wear the hearing aids in certain meetings I go to and when I go bowhunting. This weekend was the first time I used them for bowhunting. I went to the woods and I turned the volume way up on them, and I was amazed at what I could hear. I'm hearing the birds and the crickets. I really like them. But I noticed that when I have them in and I'm talking on the phone, there's something about them. So I have to pull it out of my ear and then talk on the phone.
When I wear the hearing aids, they work better than the ones I had before this. I like that part. Embrace has little more options than the previous company that I used. For example, when you push the button on the hearing aids to change the different programs, it does both ears at the same time. The big upgrade for me is being able to work with the phone, so I could hear it through the phone. I also purchased the TV option, but I have not got that to work yet. So I have to do some work on that.
The white box that you put the hearing aids in overnight to charge is somewhat difficult to open. I struggle with it every morning trying to open it and then, when I do open it, I gotta have a good grip on the hearing aids to pull them out of that box. That's not very easy for anyone like myself that has a little arthritis going on with the fingers. It would also be good if I can change the program with the emailing, so that the hearing aids start up with another program other than the one that's doing right now because I won't have to change it right away every time I put it on.
I lost total hearing suddenly in my left ear and the doctors were unable to give me a diagnosis as to what happened. I didn't know if a hearing aid was going to help me. The local companies were too expensive in my estimation. I looked at three different companies online and Embrace sounded like the most reputable and offered the best service. We have it hooked into my cellphone, although I don't use that most times.
The hearing aids are a whole new dimension for me. My wife says that when I have it in, I hear much better, considering that I've lost hearing totally in one ear. I was totally pleased with what Embrace offered and the way they handled it especially their interaction. I was thinking that in an internet company, I'll get the hearing aids and I'll never be able to contact them. But each time I've had a question or contacted them, they got back to me very shortly, and seemed very interested in helping to resolve the problem I was having.
I went to my ear, nose, and throat doctor and we did a comprehensive hearing analysis. I have a noticed hearing loss. When the time came to price out a set of hearing aids, they ranged between $5,000 and $7,300 for the pair. We researched on the net and found Embrace. I have the top-of-the-line hearing aids, AU3950 and it's a quality program that Embrace offers. I bought the set for $2,500, which is half the cost of the low-end hearing aids that the ENT specialist offered.
I have the hearing aids hooked on the Bluetooth of my phone and it works pretty well. But I have one battery going bad so I'm not hooked up to Bluetooth right now. When one goes bad, the Bluetooth shuts off. The batteries I have are not rechargeable ones. A battery can last me from nine days depending on how long I wear the hearing aids every day. Sometimes I can't wear them because of what I do. That's not a drawback but it’s part of the program.
The Embrace doctor is a fine lady and a good audiologist. She called a couple of times to follow up and see what's going on. I had a real serious tint where there was a tinny sound to the edge of every word and every sound I heard, whether it’d be paper folding or a plate being put on a table. The doctor was able to talk us through it. We went into the website and modulate the hearing aid so the sound was not as tinny. It was a lot better. My hearing loss was severe but I’m fine now. My wife doesn’t say something two or three times anymore. That’s a good feeling. I'm a senior citizen and if anyone asks me to recommend a hearing aid company, it will be Embrace. The product, price, and service are good.
As a first time wearer of hearing aids, I was very reluctant to purchase something so important and expensive on-line. However, Embrace has been excellent in every way. They carefully and thoroughly explained the process and the product to the point where I felt I could take the chance. My local hearing specialist only had a pair for $5,000 and I was able to purchase my aids for almost half of that cost. Their customer service is excellent and have been very responsive to any issues or questions. I would recommend them without hesitation.
I had the Siemens before and those were quite expensive in their day. The Embrace hearing aids are better than them. They work well and they're reasonably priced. Once or twice, they called me about the replacement pieces and it's been okay. Everything's fine.