5.00/5  
Satisfaction Rating

I can hear better with my Embrace hearing aids. I can hear my grandchildren better. They always speak so low I couldn't hear them before. I'm hearing a lot of different things now like the birds chirping when I have my hearing aids in. I took Embrace's hearing test right on the computer. It's nice. It worked well after I got the right earbuds.

4.00/5  
Satisfaction Rating

I'm pleased with the hearing aids. I like the Bluetooth and the fact that it adjusts to my conditions without me having to adjust it manually. If there's wind noise, it'll compensate for that. I'm in a noisy restaurant, it will compensate for that and try to zero in on more just face-to-face listening. It's not perfect but I'm happy with it overall. I am hearing things better.

5.00/5  
Satisfaction Rating

I went to an ear doctor to confirm that I had more hearing loss for the second set. And they did a hearing test. I emailed that to Embrace. They asked me a few questions. Within a couple of days, I had my hearing aids. The reps called multiple times after I got the hearing aids just to check on me and see if I had any concerns. There was one question I had. And they answered that. They were conscious about making sure that what they gave me worked to the best possible level that the product works.

The first set that I had were still working fine to the way I felt after almost three years I had them. Embrace called me out of the blue and said, “We'd like to upgrade your hearing aids with the newest technology of the same level for free before your warranty runs out.” They emailed me a label. I put them in the box, mailed them off to them. It was an overnight thing. And within two days, I had my hearing aids back upgraded. So, they're all about the customer. This is the second set that I have bought from them over the last four years. These are Bluetooth. I can use it for anything that I can hook Bluetooth up to. It's amazing. I have two people that have gone to them. And they are extremely happy. Enbrace takes care of me and everybody I've recommended.

5.00/5  
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I absolutely love the Bluetooth feature of the Embrace hearing aids. There was an improvement in my hearing since using the hearing aids.

5.00/5  
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I had to go in for my DOT physical and failed the hearing. I had a week to get it done before my physical went through. I googled hearing aids and the DOT recommended Embrace Hearing. I read the reviews and called. They reached out and everything was done. They've been very supportive. I got my hearing aids in January and there have been a lot of differences. One is that I keep working. My hearing aids are behind the ear and they're comfortable. But sometimes it's hard to hear with them. But I'm learning. It's an adjustable thing. I highly recommend Embrace based on all the help.

5.00/5  
Satisfaction Rating

We had an excellent experience with Embrace. We supplied them with the audiology report. They looked at that and asked us questions about what things were most important for my husband to be able to hear or situations that he would be in. They also followed up several times to make sure that the sizes of the ear domes are correct. Made him check and use different ones to be certain before sending out multiple ones to go with the hearing aids. Because initially, they just came with a selection. Then they sent a year's worth after we selected which one was best for him.

5.00/5  
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With my Embrace hearing aids, I have slightly better understanding in noisy situations. The reps are excellent. They do everything they say they're gonna do.

5.00/5  
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Embrace Hearing was the first one I'd seen that had the hearing aid I wanted, connect to my phone and change the volume, et cetera. My dog ate my first hearing aid. They gave me my second one with no cost to me. I like them. They were helpful, from the doctor to the customer service.

5.00/5  
Satisfaction Rating

I have a good friend that has various hearing aids. My wife also tried Embrace Hearing and they work very well. I got the one that works through the phone, and although I have minimal high range sound loss, getting Embrace seemed like a good arrangement for me. It turned out to be very positive. The reps were very courteous and caring, offered a lot of good explanation, answered my questions and offered me many opportunities to offer new questions. The Embrace hearing aids made hearing better, at least in certain situations, like in crowds and with people that have a tendency to have a higher voice frequency. It’s a lot of women mostly.

5.00/5  
Satisfaction Rating

I've been very satisfied with my Embrace hearing aids. When I got them, they sent me a good supply of batteries. I talked to them on the phone later and they sent me an additional pack of covers for the little squeaky earbuds. There was a small learning curve on getting the ear pieces set in my ear. But having the speaker right in your ear is so much better than the other ones that uses sound tube. The Embrace hearing aids are also very comfortable. I gotta be careful not to leave in my ear when I go take a shower. I love the Bluetooth. My girlfriend told me, “It sounds like you're sitting here with me.” It works great both directions. I wanted to download the app so that I could control the hearing aids from the phone. But I can't do that ‘cause my phone won't let me download anything.

I invested $2,500 in the hearing aids which was $1,000 cheaper than anything else I liked to look at. It’s a lot of money, but it's worth every last penny of it. I could hear birds and hadn't heard birds in years. It was a very moving experience. It darn near brought tears to my eyes. I've already told other people about Embrace, how happy I am, and how much they've helped me out.

5.00/5  
Satisfaction Rating

I tell everybody about Embrace Hearing because they're so much more reasonably priced than going to an audiologist's office and their customer service is phenomenal. I've worked with Tim for six years. It seems to always be him that responds and he's there so quick. Also, my son likes the hearing aids. They're comfortable and he feels like he hears well.

5.00/5  
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I've had a good experience with Embrace. The customer service representatives are extremely good. I priced hearing aids in several different places and there wasn't any question that the prices that they offered were far less than most anywhere else that I had inquired. I live in Savannah, Georgia and there are two big hearing aid places here that I went to. They were talking about the same kind of hearing aids that I received. They were talking about 3,000 for each hearing aid, so you talk about $6,000 for a pair of hearing aids, where I was able to get the ones from Embrace for a little under 3,000.

5.00/5  
Satisfaction Rating

My hearing was very severely damaged and I contacted Embrace Hearing nine years ago, and got my first set of hearing aids from them. I was satisfied with the hearing aids and the whole process in purchasing them. The new ones I have are much better than the old ones. And it makes a big difference for me. These are beyond my expectations and I'm very satisfied with them. I've got the Bluetooth-enabled hearing aids, so any notifications that I get on my phone, through my security system, Alexa comes into my hearing aids. So I like them. They're clear. I have called Embrace about adjusting the treble on it, which they've done once already. They told me to give them a call back in about a month and they would readjust them. So, they've been very helpful.

The hearing aids are fantastic. I'm hearing sounds that I didn't hear before with my old hearing aids. I had a small water pump I made for a hummingbird bath. I was at least 50 feet away, if not a little further, and I could hear this noise. I didn't know what it was. I thought it was my pool pump running, so I walked back to the pool. As I did, I passed the small water pump and it was then I realized I was hearing the gurgling noise of that little bit of water from 50 feet away. It's amazing. I have them turned down most of the time, because the sound is clear and it is loud. It benefits me because I can hear people in the background talking. These are omnidirectional, so I don't have to be standing there looking at them and watching their lips move to understand what's going on around me.

5.00/5  
Satisfaction Rating

I had my first pair of hearing aids for seven years and they finally pooped out. I’ve had this new pair from Embrace Hearing for maybe three months. I got the top-of-the-line product even though they’re not rechargeable. I talked to a gal who referred to herself as Doctor and she was very helpful in helping me program my smartphone to control my hearing aids. Every time I talked to her, she said she was gonna send me a free package of the cones or a new package of wax guards and I felt good about it. I enjoy being able to hear better and in higher frequencies through my hearing aids. So, it's been good.

5.00/5  
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My Embrace hearing aids seem to work very well. I like them. Also, customer service is very good.

5.00/5  
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A friend of mine told me about Embrace because I have ear problems. He was having problems too. He researched it and he really sold me on the product so I went with them. My insurance paid for them so it was awesome. I am very pleased with Embrace and I have told a couple of people about them. Everything is fine and I love them. It's just unfortunate that I have that ear problem that I've had since I was a child so I can only wear them once in a while. Right now, allergies are really big for me, so I can only wear one. But it works and I can hear.

I used to be a switchboard operator. I could not answer the phone with the headset because it would bother my ears. I can't wear my hearing aids all the time. I find that if I wear the right one by itself, I'm fine. The right one is the one that's okay. It's the left one that gives me problems. I have enough hearing with that one that I don't even have to worry about putting the other one on.

5.00/5  
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My son-in-law was anxious to communicate with me again. He knew someone that had used Embrace and he took care of the cost of that for me. I'm delighted with this product. Friends have asked me about this product and I tell them it's life-changing. I couldn't hear anything before and then I could. Nobody should live without being able to hear. Embrace is a very good product.

4.00/5  
Satisfaction Rating

When I was on my phone researching stuff, Embrace gave me the best information on their product. It went into detail through a lot of stuff. I was happy with them. The audiologist that I was dealing with was super. But the big issue is that I drive a truck and the hearing aids were worthless in the truck. They're trying to get that straightened out because there's so much noise in the truck and it's overwhelming the hearing aids.

5.00/5  
Satisfaction Rating

Original review: June 11, 2022

So far, the Bluetooth features have been outstanding with just one exception. I listen to books and I can turn the hearing aids off of the earphones, but I can't turn them back on again. I was told at one point in time that was possible. But from checking with everybody else, it's not.

5.00/5  
Satisfaction Rating

When Embrace did a hearing test for me, it showed that my hearing was not so bad. But they took the time to figure out what was going on because they believe something was going on instead of saying, "Oh, well, it's not on your test. It was wrong." I got the X series because I wanted to make sure I had to be able to use my cellphone in my business life. So that freed me up to use my cellphone hands-free. I haven't mastered it yet because I still answer from my phone. But it's wonderful, especially while I'm driving or at work. I can hold a normal conversation and people can hear me better than they actually hear me when I'm just using the phone. I'm not missing conversations and just saying, "Yeah, okay, don't know really what's going on." Also, I can keep my TV at a normal level and still be able to hear what's going on on the TV.

5.00/5  
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My Embrace Hearing aid is behind the ear and it's rechargeable. I can hear better since using it. The rep has also been wonderful working with me. I'm amazed she's put up with me this long.

5.00/5  
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I've been to other places and Embrace does a follow-up. I'm very pleased with the service and I recommend them to anybody.

5.00/5  
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I had trouble with hearing individuals talking and when I was in a crowd or in a restaurant or just around a lot of people talking. I couldn't make out what any one person was saying. But with the hearing aids, I haven't noticed that problem at all. I can sit and talk and I can make out what people say and it's delightful. It's clear and helpful. The doctor at Embrace has called me and kept in touch to see how things were going. When I had a problem, she helped me then. I like the follow-up that I got from her. She cared whether or not they were fitting and doing well and checked to make sure there were no problems. I really like that kind of service. When I lost my hearing aid, Embrace was very helpful in providing a second pair. I had to buy new ones but I got a discount.

5.00/5  
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I liked the Embrace product that they were selling because I wanted to get in-the-ear hearing aids. The hearing aids I had before were over-the-ear. The problem with that is every time I put my mask on or my glasses that I have to take everything out and start over again. So, that's why I chose the in-the-ear and I'm very happy with them. I've got myself a good product. The quality and the price are excellent compared to other places.

I have the app that I follow and I can see how my battery life is in both ears. I also like being able to increase the hearing aid if I'm watching. But the in-the-ear hearing aids were making my ears very itchy. I contacted them and they gave me a solution for that. It's a cream. I put a little dab on the tip of the hearing aid when I put it in my ear and it works beautifully. I also wanted to talk to them about the battery life, how long I would expect the batteries to last and they were very helpful.

5.00/5  
Satisfaction Rating

The Embrace hearing aid is 100% awesome. It's the best hearing aid I've ever had. I usually have a bunch of hearing aids that I have laying around, even the cheaper ones for 100, 200, 300. When Embrace came along, they put something right in the middle. It's not a $400 hearing aid, but it's not $3,000 either. It's affordable and you can make it work. For what you give and for what this hearing aid does, it’s a beautiful thing.

The crazy part about this is its capability of being on the phone. The other ones, I have to keep taking them out. They're not as good as this. When I got this, I thought I won't use it all the time but I got no choice anymore because I want nothing to do with the other ones. Once in a while, in a restaurant, I might put it at a minus four because it'll bring up the voices a little bit more across the tables and it seems to work for whatever that is. On everyday life and wherever else I go, it's always minus five. Everything else is too powerful. If you get to zero, you'd give yourself a headache. You would have to be almost completely deaf to use zero.

I had emailed Embrace and asked what would be the chance of me being able to take a chance on the C Series which is not supposed to be as powerful as the ones that I'm using now. It would be nice to have two different types. Sometimes, when you constantly put this behind the ear, then it gets a little funny too. You wanna give behind your ear a rest. But they wanted me to feel this one out. On those other hearing aids, you can't do anything yourself. You can't touch it. You gotta keep going back and if it doesn't work, you gotta make an appointment. You gotta sit there all day and wait for them to come out. Especially now with all these masks, that's the worst thing. But Embrace came up with this remote control thing. I do it through my phone. It's much easier to just scroll through the phone, touch it and put the volume. The app is another beautiful thing.

What I also liked is that I'm allowed to buy one. They said, “Your hearing’s bad, and you could use two, but we'll sell you what you want.” I said, “Sell me the one and let me say what I got, and then we'll see.” It leads me to feel like I have another step. As you get older and your hearing gets worse, you wanna always feel like you're not at the last step. What Embrace also did which was really cool was by having this online hearing test, it allowed me to take the test and set up the hearing aid to the best I could. The only thing is the battery doesn't last as long as some of the other ones I had. Nevertheless, I recommended this to anybody that's got issues. It's very comfortable. I hope that Embrace stays around because they're good for me. They help a lot of people.

5.00/5  
Satisfaction Rating

I got the model Charger from Embrace and the hearing aids help me to hear better. I can hear people far away now compared to what I used to. I like that the Bluetooth is attached to my phone and I could make the volume go up, and the way it teaches you how to do it. The customer service rep called to see how I liked my hearing aids. I told them I liked them and they said to give them a call if I needed any help. I kept their phone numbers on my answering machine. If insurance doesn’t take care of the cost, the hearing aid will be expensive but if they do, it will be nice.

5.00/5  
Satisfaction Rating

I've enjoyed the hearing aids. Embrace left me a message a month after I had them. They made sure the hearing aids were okay. And I got an email a couple of weeks ago saying that the wax guards I buy every three months should be replaced and to keep the hearing aids clean, so I do. These hearing aids are better than the other ones that I had. I'm amazed at how much clearer everything is. Because they actually work and sound better. I can hear words I was missing.

I had battery ones before. They last five to six days for the batteries go bad. But they didn't Bluetooth and anything else. That stuff wasn't out then. No place in Embrace's ads say that if you're using Bluetooth or just because they Bluetooth back and forth with each other, the batteries have half the life as what ones without that did. I have to change the batteries in three days. And that is with turning off my phone from being able to receive it, or the TV being able to receive it. The only thing I do with the Bluetooth is adjusting on my phone. And that is the happiest thing I like, is being able to adjust the mids, basses, and my trebles on the phone because some shows are just not good, and I can make it to where I can hear things better. I don't know if it was better to pay the extra 400. It's probably still cheaper to buy batteries over the life of what they're expected, but just the inconvenience. I just carry a package of batteries in my pocket all the time.

Considering that it would be 4,500 for Beltones, obviously at 24 something, Embrace was a much better deal. And I like the fact that they have a three-year warranty on them. Beltone had a year or so. But you kept going in every couple months, and they would change out the wax guards and do different things to them, and clean them up. But if there was something major, I would have to pay for it myself after the year. I've recommended Embrace to four people already.

5.00/5  
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Everything has been great. The rep was very helpful and the hearing aids are very nice.

5.00/5  
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I bought the hearing aid a few years back from Embrace Hearing and it worked perfectly well for me. So, considering the outrageous price that most of these places locally want to charge, I decided to go with Embrace because I felt their hearing aids were as good as the ones that they were trying to sell me for several times as much. Dr. Pam has helped me a bit, and everything I’ve talked to her about, she has helped me. Everything has worked out well as far as my experience is concerned.

5.00/5  
Satisfaction Rating

They called us and I was satisfied with the questions I asked the team at Embrace. Then they said we could try them and if it was still in 60 days and if I didn't like them, I can return them. But we haven't had to do that. I'm pleased with them. I had another set for almost four years. Naturally, technology improves every year. This time with Embrace, I was thrilled because they programmed it into my phone. They also showed us how to program it on the phone, so if I wanna change anything. I had batteries before in the other one. This one is rechargeable.