Customer Reviews

Approved claim in one day and was always available to help me with questions and concerns! Gave me no problems or runaround! No hidden fees or regulations! Always friendly and in these times I’m grateful because nobody is doing what they claim nowadays! The car repair shop I chose was my only mistake because they were trying to scam and make more charges! But Carshield was clear and precise on everything!

CarShield not only replaced my transmission but also my engine/ transmission mounts as well as paying for my truck to be towed at 4:00 am. They saved me around $4000. I cannot encourage everyone enough to purchase this service. Sooner or later CarShield is going to save you A LOT of money! It will be the best insurance you can provide for yourself!

I attempted to put my car in reverse to back out of garage; but the gear shift was stuck in the park position! I attempted several more times, but I couldn’t get the gear shift to move! Finally, my husband was able to use a screwdriver to get the gear to move. We immediately took it to Burleson Nissan for repairs. They checked it out, informed us of the problem and the cost ($2,000)! After being stunned, I remembered that I am a customer of CarShield, which I had previously purchased after the factory warranty had expired! My husband called the dealership and informed them that I was a customer of Car Shield! From that point, Nissan Burleson and CarShield communicated about the repairs. The Service Dept. informed us that my car was ready. We only had to pay $100! I am a satisfied customer of CarShield! Thank you so much!!

I have had nothing but a good experience so far with all the people I have spoke with. I hope it stays this way. My Mother is also a Carshield customer, she is happy with her service also. I hope nothing happens to my car because I love my car, but if it does I know that I am covered. Thanks to carshield.

I first decided on CarShield, then Toco have me a cheaper rate so I moved to Toco. Then CarShield upped that one and gave me an even lower rate so I switched back to CarShield after comparing the two down to the last contract item. Thumbs up CarShield, for going that extra mile to securing your customers and keeping them happy.

I have a 2012 BMW 335is. Have had the car for nine years with no issues. I joined Car Shield due to a recommendation from my mom. She has them and speaks very highly of them. I joined in Feb 2021. Had an issue with my vehicle in April. Had the car towed to the dealer. They contacted and received approval for the repairs from Car Shield. This was a great experience. I wasn't stressed out having to deal with any back and forth. BMW dealer and Car Shield were on contact with each other. I had very little worries. The repair was completed with no issues. The tow truck was scheduled by Car Shield as well.

The tow company was very informative about arrival time and was very prompt. Great customer service all around. This entire process was seamless and stress free. I did not utilize the rental car, I got a loaner vehicle from the dealer. I HIGHLY RECOMMEND Car Shield. If you do not have a manufacturer warranty, I encourage you to get Car Shield. They are NOT a scam and stand behind what they offer. I will always have a vehicle warranty with them. I was not offered anything in return for my review. It is based on my own great experience with Car Shield.

I took my car in to the service shop for A/C service and Fuel system needing repaired. Suspension repairs were identified that are not included in the warranty coverage. Overall, very satisfied with the cost and coverage and ease of use.

Thank. Much help. Everything for labor service. CarMax they called. Told me for warranty multiple everything. To my car was in service then make sure test obey. They told me back normal too. They fixed labor and a new part ordered. Finished and I got happy. My car work normal fOr. Thank much help me.

For 03 Mercedes Benz. After difficult time finding a repair facility it finally worked out well with cooperation with all parties, including your company Small mt. town has limited service centers for this vehicle!

I had my coverage for just over a month and of course my engine light came on. No big deal I thought, probably just a loose gas cap. Was I wrong!! It turned out to be my transmission, and the cost was thousands. CarShield came through and my cost was 100 deductible and part of my car rental as they did have a "cap" on the amount they would pay. I would definitely recommend these guys should you need after market coverage.

Overall experience was positive. A little slow approving my motorcycle repair, but I attributed that to the person not fully understanding motorcycle repairs. But he did eventually approved my claim. At this point in my dealings with Carshield, I would recommend the service to family and friends.