Customer Reviews

4.81/5  
Overall Satisfaction Rating
based on 519 ratings
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5.00/5  
Satisfaction Rating

Having Bruno has impacted my life greatly. I can’t go up the steps. But now, I can join the rest of my family instead of just being down in the rec room all the time. The quality of the stairlift is very good too. It hasn’t broken down and it appears to be a good, strong and sturdy-made piece of equipment. It's definitely smooth when I ride it and I definitely feel safe in it.

5.00/5  
Satisfaction Rating

I have been ill and needed a way to get in and out of the house. Bruno had the best price and they seemed very cooperative. The lady I spoke to answered all my questions and ended up saving me money by coming, looking at the property and making a better suggestion than what I thought I wanted. The stairlift was gonna be a less expensive choice than what I had originally thought would be the best solution. I agreed and the deal ended up being really good.

I had gotten an indoor stairlift and had it installed in my garage. They were able to do install it on the day they said they would. The installation took a couple of hours and was done by the time I got home from the hospital. It was only half a story though and wasn't a big operation. Pam was there and demonstrated the stairlift to me. I'm very impressed with it. It works very well and I haven't had any problems with it, so far.

5.00/5  
Satisfaction Rating

I did quite a bit of research and a whole bunch of factors such as design, dimensions, sizes of things, and quality level made me decide to go with Bruno. The rep came twice although I’m not too local to their office and it’s a good hour and a half drive from their office to where I am. He came down once and went over stuff with me, answered questions, and checked everything out. Then, when I decided to purchase the stairlift, he came back a second time to do the photography and the measurements.

I got a straight Elan lift from my lower level to the first floor, then a curved Elite lift to the second floor. Two guys came to install both lifts. They were here for five hours and they did a great job. It was very workmanlike and neat. The Elan lift is more basic as it's just a straight ride with simpler chair and system. The curved one, on the other hand, is really very nice. The chair is very plush and comfortable. It’s quiet, smooth and fast too. So, I’m very happy with it. The new stairlifts' impact on my life has been very positive. It's nice to know that they're there and available when I wanna use them which is fairly often. Overall, my experience with Bruno was very good.