About Volvo Penta
Volvo Penta is a world-leading supplier of engines and complete power systems for both marine and industrial applications. We strive to give our customers the right product, with the right qualities.
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Purchased a very expensive new Cobalt boat in 2021 for use on a lake in upstate New York. Boat was equipped with a Volvo Penta 8 cylinder motor and applicable new warranty coverages from Volvo and the boat company Cobalt. Shortly after taking the delivery of the boat, began to notice overheat conditions. Alarm would sound and boat would be shut down to cool. Assumed weeds in prop but did not notice any during overheat conditions. Most recent overheat incident caused extensive heat damage to manifold and thousand of dollars damage. Dealer begins repair of craft to notice a build up of debris and weeds in cooling system. Impeller motor operative. Boat has been ingesting weeds and debris into cooling system over time causing overheat.
Volvo now denying warranty coverage with little explanation as to why. Boat is operated under normal conditions on an upstate NY lake and only 20 hours on it. Impeller motor that they warranty is operative and allowed the ingestion of debris. Several boat dealers have recommended that these boats be outfitted with a strainer to prevent weed/debris ingestion but this was never suggested by Volvo /cobalt dealer or otherwise and was not even an available option when buying the boat. Volvo has failed to answer the question regarding why they are denying coverage, neglect or improper use? 20 hour motor and they are already trying to cut expenses by denying customers coverage on their expensive, overrated products.
I bought a new 29-foot Monterey Sport Yacht with brand new Volvo Penta engine in June 2020. The engine stopped working within one hour of operation at a boat speed of 5 MPH. It turns out to be a caused by a bad switch at the top of the engine. It took them two weeks to replace it. Fifteen months later, on September 12, 2021 the engine stopped working at engine temperature of 189 F. The boat was towed to a Volvo Penta certified boat yard on Bethel Island, CA. It was found a piece of metal was broken off from the exhaust manifold, which got into the main part of the engine so the entire long block has to be replaced. The engine was reassembled in late December 2021. However, according to the boat mechanic, the engine was not running appropriately.
After many phones call and reports sent to Volvo Penta, finally the boat yard sent the CEM, a kind of computer chip for the engine to Volvo Penta. According to the boat yard, the CEM was WRONGLY programmed. So Volvo Penta has to send another CEM chip with correct program. I finally got my boat back on March 6, 2022. It took Volvo Penta and its certified mechanic almost SIX MONTHS to fix my boat. What a sham!!
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Purchase a new 2021 Cobalt boat with Volvo 430 HP engine from Goodhue Navy Yard. After 7 hours of operation, carefully following the break-in procedure, the engine died. The dealer sent a service technician to evaluate and he determined a bad fuel pump. They could not find one in their system and could not tell me when one would be available. After a week I personally went online and found one. When the tech. installed it the engine still did not run. Back at the shop they found zero compression on #1 cylinder and a mark on the piston. Hard to believe that the dealer nor Cobalt could supply a replacement fuel pump on a new product and greater disappointment the engine failed at 7 hours. I have not heard back yet to see if there is a replacement engine available.
Horrible company! I installed a D2-50F brand new engine in my sailboat. Getting any technical information from this company is like they are giving military intelligence to the enemy. I never was able to get an installation manual from Volvo. It did not come in the paper work with the engine. Volvo must send a technician out to the boat to inspect and certify the installation. I got a hard **! I have met all his requirement and still a year+ later I do not have a warranty! The engine runs absolutely great but the company is really bad! There is no national tech line. Everything must go through a local dealer. The responses I've had, to be nice is erratic. Sorry I bought it.
We bought a new boat with twin Volvo Penta gas engines, Regal 32 Express. For over 2 years, we have been experiencing nothing but engines failure and problems with bow thruster, trim tabs and many other parts. Starboard engine failed 3 times with the same problem: Warning light, noise, and loss of power. 2 separate certified Volvo Penta mechanics are unable to fix the problem. 2 other refuse to even work with Volvo Penta to fix the problem. In addition, many other problems with other parts not related to Volvo Penta.
All boaters out there, please stay away from any Volvo Penta engine. They will fight you and claim any engine problem is a maintenance problem. You have to keep on 'fighting' to get them them to honor their so-called warranty and they kept on sending you stupid emails about how sorry they are but would not do follow up on nothing. Please, please stay away...
When I purchased my 2018 XC60 new in October, the salesman told me there would be an easy computer fix to disable the ready button which starts up the car again at a light to conserve gas. There is no program and every time I start the car I have to turn this function off manually. It's very annoying. I contacted Volvo Corporate and asked for their intervention to help broker a good deal for a 2019 where this can be done by a computer fix. They were no help. They called my dealership and told them I was coming. Don't buy a Volvo. I found out my car depreciated $20,000 in 9 months according to the dealership.
I took delivery of a D2-75 engine and sail drive in March of 2015 with the understanding that the warranty would not begin until the boat was launched. It was a 16 year project to restore a 45 ft. Sailboat that was built in Holland. I made it clear to the salesman that it would be a couple of years before I would get the boat in the water and he said that the warranty would begin when the boat splashed. She hit the water July 2018 so I called the salesman and he said that he would start the warranty process.
As the summer went on the transmission would take 5 seconds to go into forward and 10 seconds to go into reverse. I told the salesman of this problem in November and that was when he told me that because I did not have a Volvo tech on the boat when it was launch I did not have a warranty. The sail drive had 15 hours on it. The salesman told me he would work on getting me a warranty which was not true. He was hoping that I would drop the issue.
We went back and forth for 6 months and I finally called Volvo Penta customer support. They told me that their dealers are independent franchises and they have no control over them. They also told me that the engine and sail drive package was an over the counter part and the warranty started at the time of purchase and was for 1 year. So now I have a sail drive with 20 hours on it that needs to come out of the boat and be sent for repairs. Thank you Volvo Penta for standing behind your dealers.
I have a 18 foot Stingray with a Volva Penta 3.0 liter I/O. Due to a factory recall with the Demon carburetor, Volva Penta requested that I bring my boat to an authorized Volva Penta dealership, Cope Marine located in Belleville Illinois. After nearly 6 months, I picked up my boat and the dealership and Volva Penta attempted to charge me for work that was not recall work. In addition, upon getting the boat and attempting to run the engine, I now have a carburetor that will not idle. I have reached out to Volva Penta and their reply was that, in spite of their guarantee, they have already absorbed the cost of the additional non-recall expenses and do not feel any additional responsibility. With this business philosophy, I would not anticipate Volva Penta to survive and certainly encourage everyone to avoid the mistake of dealing with Volva Penta and Cope Marine.
We have replaced the thermostats 3 times because of t/stat failure. The most recent was today 10/27/2018. The customer left the harbor and got out to the main channel when the alarm went off. Top of port t/stat blown off and water running out of the t/stat housing and flooding the bilge. Lucky he had a kicker and was able to return to his ship. Anyone else having this problem?
I have a 2007 210 four winns with a 5.0. It has giving me huge problems with the fuel system. The base that holds the fuel pump was painted and after a few years of usage the paint come off in chunks and it messes up the fuel filters!!! Why paint something that fuel has to flow through it??? Very unfair and stupid move on Volvo Penta techs and engineers with such a crappy design! Now trying to find O rings to repair the part is AWFUL?? Where can I get this parts? Please feel free to contact me at **. Thanks for any info.
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