Tracker Marine

Tracker Marine

2500 East Kearney, Springfield MO

 3.0/5 (368 reviews)

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Overall Rating3.0 out of 5
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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: Jan. 5, 2023

I bough a brand new ATV 500 S and paid $12,500 back on November 13, 2021, on August 16, 2022 I took this unit to the store with a P0336 code and since then all I get is email with updates on ordered parts, I made a very bad decision and will try my best to avoid other people making the same mistake.

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Verified Reviewer Verified Buyer
Original review: Sept. 23, 2022

My 2022 TARGA 19 now sits at the dealer for POOR QUALITY CONTROL ISSUES. I spent $60,000 on a boat that never had the charger hooked up to the start battery. That issue was only discovered after my batteries went dead. The kicker motor controller must stay in the neutral full power mode to keep it from activating the lift by the captains chair. The gunnels won’t fit a 9 foot rod without jamming 1 inch shy. That was discovered after snapping a rod tip. The center rod holder is a joke. Try fitting rods in it, it’s a chore and does not fit the amount it should. These are not dealer issues but Tracker issues.

I talked to Dylan in corporate and was told basically they will fix it but AS FOR ME spending $100 in gas, about 5 hours of my time, and loss of my boat for God who knows how long... NOTHING. Had I known any of this I would NOT bought this boat. By the way the kicked motor kept shutting off on a hot day from no gas in the line. I think I was sucking air but my tank was 3/4 full.

4 people found this review helpful

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    Verified Reviewer
    Original review: Aug. 8, 2022

    I recently purchased a Targa V-19 from Bass Pro Shops. It is already back there to have warranty work done, the boat almost sank at the dock the very first night I owned it. The Humminbird transducer was mounted incorrectly, and worked itself loose while underway. This caused the boat to start leaking, and also revealed an extra hole drilled at the factory that was never sealed.. the brand new boat now has 3 holes in it to repair. Beyond that, the ski pylon came loose, the wrong trolling motor was installed, and both the driver and passenger seat pedestals are broken and need to be replaced. Numerous loose screws, the plastic inserts fell out of the steering wheel.. the list is too long for this review. When the bilge filled with water from the holes, scrap pieces of aluminum and screws were found washing around.

    The people at Bass Pro Shops have been very decent to deal with, but the product is inferior, there is terrible quality control at Tracker Marine. Further, Tracker Marine has been completely unresponsive, and it does not appear that the team at Bass Pro Shops has much control over it. It is frustrating beyond belief to deal with such a large corporation. In summary, it is mid-summer, I have paid for a very expensive boat that I cannot use, and I have no faith that this will be a good investment over the long term. If I have this many problems the first few days of ownership, I can only imagine what the next 10 years will be like. Stay away from Tracker Boats!! I wish I had..

    5 people found this review helpful
    Verified Reviewer
    Original review: June 21, 2022

    I ordered an expensive Tracker boat that I always wanted but that comes with a hefty price (over $78,000) and got my loan approved through my bank in early May and put down the $500 deposit to get the build started. I was told that the boat would be ready in late June. The only thing I need to complete the loan is the Hull ID. My loan is valid and rate locked through July 1. After that I would need to reapply for a new loan and interest rates have now risen significantly. To the point where having to reapply with the current rates will likely make this undoable. Now, Tracker is telling me the boat won't be built and have the hull-ID until late July. Too late to make this work. I called the Corporate office and they basically just said, too bad. The hull-ID is not created until the boat gets to the rigging process and that's just how they do it. I asked if they could make an exception and they basically told me to pound sand. I am going to have to cancel my 78k order now. Very sad that they are not willing to help at all.

    5 people found this review helpful
    Verified Reviewer
    Original review: May 29, 2022

    I recently bought a used 2018 TRACKER® GRIZZLY® 1754 SC, about 3 years old and after cleaning it up, it had been sitting for some time, I noticed what I thought was dirt turned out to be rusted blind rivets that hold the floor down. I initially thought that surely a boat manufacturer wouldn't use steel fasteners in aluminum (galvanic corrosion/ electrolysis) but sure enough 42 of them hold the floor to structural frame. So researching further I found all those 1 1/8" plastic plugs where they spray in the foam flotation were holding water. Further examination revealed water captured in the floor of the boat because the foam clogged the under floor compartments so it can't drain.

    The boat does have a transferable warranty ($200) to continue the "Lifetime Warranty" but when I called White River, the manufacturer, they transferred me to a Bass Pro Shop somewhere in the USA. I was directed to take the boat to my nearest BPS for evaluation and so I called a local BPS and they were many weeks backlogged so here I sit. The fix and whether BPS will fix it is unknown, is to drill out all those steel rivets, after removing the side console. Then pull up the floor and open all the foam clogged the passages so water can drain. If that water can't escape/drain it adds weight and will eventually corrode the aluminum to the point of failure. Then the floor will need to be reinstalled using comparable strength compatible fasteners.

    This is boat has a lot of curb appeal but it's skin deep. If it's operated in a salt water environment which the warranty evidently excludes if corrosion develops and it will, then the boat has a very short lifespan. Very poor process and material design. I'm sitting here with many thousands of dollars spent on a boat I can't use until its design flaws are addressed and probably at my expense. Stay away from the TRACKER® GRIZZLY is my opinion and advice.

    7 people found this review helpful
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    Verified Reviewer
    Original review: May 2, 2022

    Tracker Marine has made a decision to discontinue all parts and support for their products beyond 2012. Don't bother calling, they say they get 10 calls a day from people like me. Stay away from the dealership in Grand Junction Colorado. We brought our 2007 Sun Tracker boat in for a startup and overview at $135.00 an hour. My wife was discussing the sale of our boat to a salesman named Scott and with no authorization charged or tried to charge us a $200.00 consignment fee. We had paid our bill in full ($546.25) 3 days prior to pick up. When we were going to pick it up, Darby, told me that there was a $200.00 fee yet to be paid before they would release our boat. Scott also tried to tell us that there were problems with our boat that were beyond what we had just paid them to look for, all to devalue our boat in negotiations.

    3 people found this review helpful
    Verified Reviewer
    Original review: Oct. 12, 2021

    Purchased a brand new Bass Tracker Classic XL on May 18, 3021. I have had the boat on the water 4 times. It has failed to start twice now and had to take it in for repair both times. Now my boat has been at Berkeley Outdoors for repairs for about 3 months with no end in sight. They have had my boat longer than I have (literally). They say it’s not their problem, Tracker made the boat they just sold it to me. I called Tracker customer service today and they basically told me that there is nothing they can do but to try and keep fixing the boat. They will take your money but offer no support. Basically it’s “Buyer Beware”. They can’t tell me when or if the boat will ever be fixed but there is nothing more they can do. They will take your money and run. I am out about $17k at this point and if I want to see any of my money I’ll have to sue to get it. WOW! What a business model. They are the worst! NEVER BUY ANYTHING FROM TRACKER!

    12 people found this review helpful
    Verified Reviewer
    Original review: Sept. 10, 2021

    Well after read many of these ratings and the experiences of others, I’ve decided to turn and run from any Tracker products. Just too many experiences with new or like new boats. I don’t need to get hit in the head with a hammer to know it’s gonna hurt. I’ll look elsewhere and thanks for taking the time to give your opinion.

    13 people found this review helpful
    Verified Reviewer
    Original review: July 6, 2021

    Left the one week old boat sitting in dock for the night and came out the next morning and it was full of water. Got it pumped out and left it sitting for a couple of hours and checked it again. It was starting to fill up again. Didn’t know where water was coming from so pull it out. Left plug in and found water leaking out around drain and live well input fittings. Fixed the problems myself. I don’t trust the dealers if the boat aren’t built any better than that. Three of the four screws holding on the console were stripped and kept coming out. Finally got tired of it and replaced them with bolts and lock nuts. Had the boat out in a heavy rain and the front battery/ storage compartment and right side storage where lights and paddle are stored got water in them and wouldn’t drain. Not real happy with the quality of the boat.

    17 people found this review helpful
    Verified Reviewer
    Original review: Feb. 24, 2021

    After having the boat for 4 months I started to see major signs something not feeling right so I did a little digging on my brand new 2072 grizzly 150 2020 and started finding rivets had no idea where they were coming from searched everywhere nothing. Got on the pc and searched. Found them. They are located inside the hull a few yeah okay but like 50 of them oh my! Then I noticed the transom to the boat motor welds were breaking so I called bass pro, got the warranty thing rolling, come to find out they canceled my warranty on day one when I bought the boat using it commercially when they bass pro and tractor boats said this boat would be perfect for guiding! I got snaked!

    I did a claim once before with bass pro and they fixed it the next day. Now since it’s my boat falling apart they canceled me. I will be suing both parts for luring me into this deal and not being honest before COVID hit. I feel used and I will let everyone know never to buy a tractor boat because they use rivets inside the hull made by a factory never touches water or inspection by a pro if it was they never sell one and space foam that collects water all welds break and you will be spending thousands on repairs over 5 years. I know, I personally know the welder for the warranty department. I am coming for tractor boats. Y’all are snakes selling broke down boats for 30k then yeah your warranty is good won’t see your boat up to 5 months. They don’t give you time, date or even where it is. Don’t trust tractor boats or buy one you will wish you didn’t 2020.

    11 people found this review helpful
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    Tracker author review by ConsumerAffairs Research Team

    Founded by Johnny Morris, the same man who founded Bass Pro Shops, in 1976, Tracker Marine made boating history when he brought the first fully rigged boat, motor and trailer to the boating market. Today, Tracker Marine Group owns several boat brands that make a large variety of boats, including fishing boats, recreational and fishing kayaks and luxury pontoons.

    • Easy to buy: Consumers can shop for and buy their boat online. They can then arrange to pick their brand new boat up from one of 500 dealers around the country.

    • Huge variety: Whether you’re looking for a fishing boat for you and your buddies, a pontoon to fit the whole family or a kayak for your personal adventures, you can find what you need from one of the several boats offered by the Tracker Marine Group.

    • Bass Pro specials and discounts: Tracker Marine frequently offers new boat buyers a discount on Bass Pro items for an extended period of time. Check Tracker Marine Group’s “specials and promotions” page to find out how you can save money on your boat purchase.

    • Extensive video library: Watch videos on Tracker Marine Group’s boats along with important safety videos on the company’s website. They have an extensive video library just for consumers and owners, and you can even watch videos of how their boats are made.

    • American made: Tracker Marine Group is headquartered in Springfield, Missouri, and the company has plants in southern Missouri and Oklahoma, where all of their boats are made.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Tracker Marine Company Information

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