Total Auto Protect Reviews

I was scammed lied on, people almost lost their job at the dealership dealing with this company. My advice is to find an extended warranty company that actually repair your car. Not one that llc registered in Delaware, big red flag when they breach their contract if you ever get one. I had to call in 5 times but long story short, you can’t go after the owner if you sue just this company. I’m sure they will file bankruptcy and you're out of thousands of dollars.

Their comprehensive contract does not cover over 200 items. You must read this before you purchase it. I needed a module software program update and it was not covered. In small print under "Comprehensive -What Is Not Covered" I found it listed in small print along with a list of many other items. Had I read this I would not have purchased it. The contract was for 7 years or 90000 miles. I only have 30000 miles on this car and this was my first claim which they denied. No one has time to read the entire contract so they hide the exclusions on page 2 of 5 in small print.

I was interested in an extended policy for my Honda F6B motorcycle. I spoke with an agent, Louis, who appeared very helpful, but requested I pay in full (1,775.00) before seeing a contract (to lock in the special price). I explained that I am leery of pre-paying, before I see EXACTLY what the policy will cover. He referred me to the online brochure, which basically the drive train, and some additional parts would be fully covered, and gives me his direct phone number, as he will be my "personal agent".

Please if you are in search of a real, valid, insurance company KEEP LOOKING!!! They denied the only claim I ever made without a reason whatsoever, arguing back and forth. Even my mechanic was in complete shock. And making up excuses to get away with it. $5,000 policy and they didn't even cover a legitimate compressor replacement.

Sales consultant was professional and knowledgeable about the product. Placed me at ease in making a large purchase and choosing company. Looked at discounts for us being military retirees, and explained all the services. Advised us on best tier and service providers.

I have been a customer for over a year. 3 Claims filed, 3 Claims denied. Customer service will not work with you, and will not cover parts listed in the contract as covered parts. Be aware of Faulty VS Wear in contract. They will not cover your parts.

Updated on 12/05/2022: I tried to reach and after multiple emails and phone message. They returned my call to tell me the same reply as before. Now they are saying, "We can pay you courtesy partial amount but claim is denied." I cannot understand. I am seeking others to help on this matter.

Called your main number, spoke to Jason. Great guy. Like his good business approach. Explain your plan very good. He is a keeper. He was not pushing anything I don't want. I'm sold on your company. I was going to do dealer plan but after talking to Jason you guys was the best deal.

I was helped by Jason, super helpful and patience providing all the info I requested, great communication and offered several options for the duration of the length of policy, very happy with the experience, going to try this policy for few years and if all positive I will most likely add my other two Vehicles. Thank you Jason.

Seems like this company isn't posting my experience, so here I go again, but shorter. They seldom pay, if they do, they pay for used part prices, often no pay on labor. DO NOT BUY!!! Lousy company. BAD.