RVshare Reviews

After agreeing to rent an RV, RV Share kept adding on previously undisclosed fees, for insurance, for nonrefundable deposit, for service fees, etc, etc, ad nauseam.. The last straw was when they wanted to charge an additional $12.99 per day to add my wife as an authorized driver. Their approach to this rental was unprofessional, irresponsible, unreasonable, and bordered on the fraudulent. A rental that was quoted at $243 per day, would have actually cost about $500 per day once all of the additional charges were applied. I have cancelled the rental and would recommend that this business be avoided like the plague.

I attempted to rent an RV through RVshare, but after checkout I received an email informing me of several unexpected insurance fees—none of which were clearly disclosed upfront, and there was no way to opt out. I tried contacting customer service immediately, but no one answered. Days later, I finally spoke with someone who clearly had handled this type of complaint many times before. They walked me through the cancellation process—but still kept the “service fee” despite the misleading experience.

The driver verification is very intrusive. Not only do you send them a copy of your license but then they want a selfie with Front left side & right side profile. They access you phone or computer. They also ask for a voice recording. Really! Plus you agree to a background check. Nice RVs but do you want the intrusiveness?

I was an owner and rented my RV out through RVShare. I had a booking where I gave explicit instructions to protect the rig's plumbing during freezing temperatures. They ignored all instructions which resulted in severe damage to my plumbing. This renter opted for RVShare's "waiver" in lieu of a security deposit, which provides up to $1500 in "coverage" for a nominal fee. I provided complete proof and documentation demonstrating clear causation, yet they denied the "claim," as if this were some big insurance claim. It wasn't. It was a matter of $500 which would have been covered by a security deposit, but they push guests to go this route and then completely screw the owners over. Do not list your RV here. Outdoorsy is a wonderful alternative where I have not had any of these experiences.

We rented from RVShare and the back wheels of the RV came off while driving on the highway! All 8 wheel studs were completely broken off. We were left stranded for over 7 hours. RVShare's customer service and roadside gave us the runaround, at one point said we would have to pay an additional $2k to tow it, and we were left to find a place to fix it. After having to rent a car to continue our trip, we are now left with all of the expenses and didn't even get the RV for the days we rented it for. RVShare has been terrible in trying to get some money back and has not shown care about how our family was in danger.

We rented an RV for 2 weeks; daily rate was about $170 but with taxes, insurance, fees etc, the total was $4,225. We had mechanical issues after 7 days that the owner admitted had been happening for 6 months. RV Share only agreed to refund me for three days ($1,100) as we weren't able to return the RV when it stopped working as we were about 1000 miles from home. I disputed the charges with Chase (credit card company) and they did give me credit for half the RV share fees.

We rented an RV and faced numerous issues, yet were unfairly charged $1,387 for damages we did not cause even after paying $347 in insurance. Booking & Pickup: On April 15, 2024, we contacted Nedra Woods, the RV owner, to rent the RV for 3 days. We negotiated early pickup and late drop-off for $100 each, and finalized the booking on April 19. On May 1, the owner informed us that the RV had a damaged door that couldn't be fixed in time. The door could NOT be closed from the INSIDE. She offered a $200 discount, which we accepted due to our travel plans with friends. Pics attached.

DO NOT USE THIS COMPANY!!! They charge huge fees for insurance and you don't know this until after the fact. A 3 day $125 rental cost me $836. The equipment ending up not being suitable for the site and even though I had just rented it a couple days before they would not return my money! Even the delivery charge??? Back and forth run around between owner and company. What a joke. Rent from a local company. State Parks have reputable companies. I wish I knew that first.

I am writing to formally file a complaint against RVShare concerning a highly distressing experience with their RV rental service, which resulted in significant financial loss and inconvenience. This complaint highlights severe service deficiencies and a worrying lack of support that potential customers should be aware of.

RVshare ruined our trip. We were canceled on less than a week before our trip to the Solar Eclipse. I received a $150 to use on a trip before June. What a joke. We are out over $1000 and our trip was a bust. This was our worst fear using RvShare. Good luck if you use this service. You will need it.