RVshare Reviews

After almost 10 phone calls, including 2 to a supervisor and about 20 emails and texts. They then wanted more photos saying our faces weren't clear. These are full facials and ID's sent to Asia, but they refuse to say where. Kept doing it, but it wasn't worth it. Granted, the couple who owned the RV were great, the RV was not clean and the stove and awning didn't work. Would never recommend anyone use RVshare. And we are in the US. Their HQ is an office in a strip mall in Akton OH. Not a real US company and who know what they do with your data. I got a new credit card after the trip.

My 5th wheel will most likely be considered totaled once I can make it safe to be towed to the dealership and they offered me $407 to cover parts and labor to fix it after I had sent then 84 photos of all of the damages along with a detailed list. What they don't tell you is, they will rent to people that are not even US citizens, how can you vet people that are not US citizens? The renter's (from Russia) not only side swiped a telephone pole causing major damages to the exterior, many many damages throughout the interior but also towed my RV from Nevada to Oregon without raising the rear hydraulic leveling jacks. I plan to take legal action if they continue to not cover any part of the repairs that are now needed to my once beautiful new RV. It's been almost a month and I just got their offer for repairs last night by email.

Original review: RVshare is an absolute scam in every way. I rented my 4-year-old 5th wheel through them and it came back absolutely destroyed inside and out. The renter hit a telephone pole that severely damaged about 15' along the side and the door, not to mention numerous damages done on the inside, and RVshare offered me $407 to cover the damages. That doesn't even cover the cost to replace the door, not to mention any of the structural damages, and replacing the awning. I reported to RVshare prior to rental 3 times that I was concerned about the renter being a fraud and worried about damages, each time they assured me that it is fully insured, to not worry about anything. And now I have a new RV that I can't even tow out of my driveway.

It seemed as though they realized my insurance deductible is $1,000, which makes the final charge absurd; if I totaled the trailer, I’d be paying roughly the same amount! When I asked for a detailed breakdown of the costs and how they reached at that price, they refused to provide a copy of the receipt or any detailed invoice. They claimed they perform damage estimates internally but refused to share any documentation or explanation. Overall, this feels like a scam. I am very dissatisfied with the lack of transparency and the significant price hike for what was a straightforward fabric repair. I expected honest pricing and clear communication, but instead, I feel taken advantage of.

The real problem came from RVshare. A week later they hit us with $2,500 in charges without explanations for what were the damages. When we finally got through to the adjuster (who never contacted us first), we discovered the insurance is a total trap: the deductible is $1,000 for every rental, but for Burning Man it secretly doubles (which is not mentioned anywhere). We were charged in total a shocking $4,500 on top of 3900$ reservation. In practice, this means RVshare avoids paying anything and renters are expected to pay the entire bill ignoring the insurance completely. So between dishonest owners and RVshare’s hidden policies, we paid thousands on top of cleaning and insurance that gave us zero protection. Bottom line: RVshare enables shady owners, hides critical insurance details, and profits by leaving renters exposed. Don’t rent through them. It’s not worth the risk.

On July 1st, one of the rear outer tires blew out on a rural stretch of Highway 70 in Ohio — at night — with six of us in the vehicle, including children. Roadside assistance never showed, despite being “assigned,” and we were forced to call local police several times for help. Eventually, we paid a private tow truck company out-of-pocket just to get safely to a hotel.

We were forced to abandon the RV and spend thousands of dollars to fly home, book two rental cars, and pay for lodging. We submitted all receipts and followed every instruction from RVshare and their insurance. Still, we were only partially refunded, and RVshare refused to cover the actual emergency expenses despite clear evidence.

Even worse, they charged us an additional $500 for an insurance deductible — but refused to apply that toward our out-of-pocket expenses or refund it. Their dispute resolution process was unprofessional, dismissive, and lacked empathy. We were left stranded, stressed, and financially burdened. We hope no other family has to go through this. RVshare showed zero accountability for the safety and condition of the vehicle and offered no real-time help during a dangerous situation. Would not recommend.