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Premier Auto Protect Reviews

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About Premier Auto Protect

Premier Auto Protect helps car owners avoid costly vehicle repairs with its vehicle service contracts. The company offers four plan levels, which all include a 30-day money-back guarantee and 24/7 roadside assistance. Customers can choose any ASE-certified technician for repairs and transfer their contract after selling a car.

Pros
  • 24/7 support
  • Direct payment to repair shop
  • Rental car coverage
Cons
  • No price information online

Featured Reviews

Brooklyn, NY
Verified purchase
I got a plan through Premier Auto Protect. They were extremely professional and reliable. My car isn't new and my protection plan allows me to drive with confidence. I've been luc...

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Visalia, CA
Verified purchase
This is an awesome extended coverage company named premier car care coverage. Ralph is over the top amazing. He answered all my questions. He took all the time needed without hesi...

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What is Premier Auto Protect?

Premier Auto Protect offers vehicle service contracts that protect drivers from costly auto repairs. Vehicle service contracts cover the cost of mechanical repairs to your car after the manufacturer warranty expires.

Premier Auto Protect is a direct provider — meaning it both sells and administers plans. Plans come with a 30-day money-back guarantee, 24/7 roadside assistance and rental car coverage. Support is available to customers 24 hours per day, every day of the year.

How does Premier Auto Protect work?

To get started with Premier Auto Protect, you request a free quote online or by calling. You need to provide details such as your vehicle’s year, make and model. Then you choose from four coverage plans.

When you need to make a claim, bring your vehicle to the repair facility or dealership of your choice and present your plan information. You can take your car or truck to any mechanic as long as they are ASE-certified.

Premier Auto Protect pays for the covered repairs, including parts and labor, directly over the phone with the dealership or repair facility. You just pay your deductible (if your plan has one). Premier may provide you with a free rental car while your vehicle is being repaired.

Premier Auto Protect plans

Premier Auto Protect offers four levels of coverage: Premier Basic, Premier Value, Premier Complete and Exclusionary.

Premier Auto Protect also covers older cars and higher mileage vehicles with its Exclusionary coverage. It also offers coverage for most exotics (newer models) and even the harder-to-cover brands like Land Rover, Maserati and Jaguar.

Premier Auto Protect has EV coverage and battery coverage for Tesla and electric vehicles as well as motorcycle coverage for bikes up to 20 years old.

Premier Auto Protect cost

Premier Auto Protect does not list pricing information online. To learn about Premier Auto Protect’s pricing, you can request a free quote on its website or over the phone. The price of your car warranty coverage depends on your car’s make, model and year; its mileage; and other factors.

Premier Auto Protect offers “preferred pricing” for members of certain organizations, including:

  • AAA
  • AARP
  • PenFed credit union
  • USAA
  • TRICARE
  • VA system

Each Premier plan comes with a 30-day money-back guarantee; if you buy coverage and change your mind within 30 days, you can get a full refund. If you cancel coverage after 30 days, you get a prorated refund.

Premier Auto Protect FAQ

Can I choose my own mechanic with Premier Auto Protect?

Yes, you can choose any mechanic who is ASE-certified. ASE, or the National Institute for Automotive Service Excellence, has certified over 250,000 professionals.

Is a Premier Auto Protect warranty transferable?

Yes, Premier Auto Protect allows you to transfer your warranty to a new vehicle owner.

What are Premier Auto Protect’s coverage limits?

Premier Auto Protect covers vehicles with over 200,000 miles on the odometer with certain plans. The Exclusionary plan is available on cars up to 8 years old with up to 100,000 miles.

How does Premier Auto Protect pay repair claims?

To have you repair claim paid, present your Premier Auto Protect information to the repair shop and Premier Auto Protect will pay for any covered repairs over the phone using the company credit card. You will only be responsible for your deductible (if you have one) and any repairs that aren't covered.

What is Premier Auto Protect’s cancellation policy?

If you cancel your vehicle service contract within the first 30 days, Premier Auto Protect issues a full refund. If you cancel after 30 days, you receive a prorated refund for the remainder of the contract.

Is Premier Auto Protect worth it?

Yes, Premier Auto Protect is worth considering if you are in the market for an extended auto warranty. There are four different levels of coverage and benefits that come with each plan, like roadside assistance and rental car coverage. We like that Premier Auto Protect is a direct provider and has a generous referral program. Before signing up for a plan, get quotes from multiple extended auto warranty companies and compare plans and prices to find the right coverage for you.

» READ MORE: How to choose an extended auto warranty

Premier Auto Protect Reviews

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    1 featured review
    How do I know I can trust these reviews about Premier Auto Protect?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Jan. 23, 2026

    I have a 2019 truck with close to 90K miles and it's running great. However I knew I needed some coverage type of coverage in place for when it starts to have problems. I did some research online and Premier Auto had the best reviews. I submitted an online application for a quote. Received a phone call in less than 5 minutes. Alex helped me through the quick and easy process and answered all my questions. The whole process took less than 10 minutes and now I have great coverage for a price I can afford. Would highly recommend.

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      Verified purchase
      Customer ServiceCoverageTechPunctuality & SpeedStaff

      Reviewed Oct. 3, 2025

      I researched many extended car warranty companies and found Premier Auto Protect to be one of the best throughout the industry. Their contract is extensive and inclusive, covering your vehicle from bumper to bumper as any factory warranty would. In addition to having an extended warranty policy that covers your vehicle completely, and providing peace of mind, their customer service is second to none.

      I dealt primarily with Morris **, one of the company’s outstanding representatives. He was always available for me to speak with. When he was out of the office, and l left a message, he would promptly follow up with an email or phone call. When another representative answered the phone, he provided outstanding customer service as well and answered all of my questions. He would also leave a message for Morris, which he promptly responded in a timely manner.

      If you’re looking for an extended car warranty that offers peace of mind for the protection of your vehicle, and exceptional and outstanding customer service, you have come to the right place and can now rest assured. Premier Auto Protect, acts in good faith towards the consumer, and stands behind and delivers what they say they will do. Thank you Premier Auto Protect

      Joe ** from Summerville, South Carolina

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      Verified purchase
      Staff

      Reviewed Sept. 3, 2025

      Best company hands down, now I can drive in confidence in the vehicle I love so much. Get protected and live life with no worries. Other companies will rob you for your hard-earned money, Premier is the most reasonable company out there. Best decision I made in years. I’m no gate keeper. I tell as many people as possible about Premier. Spread the word and help other get protected the right way.

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      Verified purchase
      Customer ServiceSales & MarketingPriceStaffRates

      Reviewed June 23, 2025

      I would like to take this moment and personally thank Marc for assisting me with my decision to purchase a warranty plan with Premier Auto Protect. He did an outstanding job explaining me the plans and prices. He made the sale to me in about 15-20 minutes. He did not try to trap me into buying a plan like Car Shield did, that salesman would not let me get off the call, he held on the phone for about an hour and a half, meanwhile I got frustrated and finally hung up the phone. The plans Car Shield offer was in no comparison to Premier Auto Protect.

      Marc great personally and superb knowledge on Premier car plans made me comfortable enough to do business with them. Sunday, I was doing a cost estimate with a variety of businesses, but I felt like Premier Auto was the best plan for my family vehicles. Thanks again Marc and keep being you, great a person and an awesome salesman for Premier. I don't know what future brings, but I know that Premier Auto plans was the best I saw on Sunday!

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      Verified purchase
      CoverageStaffHonesty & Transparency

      Reviewed June 20, 2025

      Let me just start off by saying I’m glad I chose Premier Auto Protect. Cameron ** (Account Specialist) put my mind at ease. He made me feel confident that I was going with the best coverage. Very attentive..answering any and all questions I had. As a customer you want honesty and clarity. I was given both! I would recommend this Company to anyone I know without question

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      Verified purchase
      CoveragePrice

      Reviewed Jan. 19, 2026

      Edward made me feel comfortable about obtaining full covered warranty. Because of the type of car that I had it would be in my best benefit to do the investment and although it is very expensive due to the type of car that I have, I guess this is what I asked for since this was my dream car.

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      Verified purchase
      CoveragePunctuality & SpeedStaff

      Reviewed Jan. 9, 2026

      Danny was fantastic, he answered every question, even the dumb ones. Additionally, he included a fantastic service plan and helped me with my low mileage driving habits being too long to start coverage quickly.

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      Verified purchase
      Claims HandlingStaffTransparency

      Reviewed Jan. 8, 2026

      Alex was helpful and patient as I navigated through several possible vehicles (different makes/models/years) and had a brief delay in my quest. Transparent process; no rush, no pressure. I hope, if I ever file a claim, the process is just as easy and pleasant.

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      Verified purchase
      CoveragePunctuality & SpeedStaff

      Reviewed Jan. 8, 2026

      Danny was great! Very fast, friendly & knowledgeable with information I needed & getting my policy started. It was a total pleasure having him to help. Not everyday you get a representative that actually knows their job and glad to do it.

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      Customer ServiceCoverageTechSales & MarketingPriceRefunds & PayoutsStaff

      Reviewed Jan. 7, 2026

      After the expiration of the Ford Extended Warranty on my 2017 F250 Lariat, I purchased the Exclusionary highest coverage policy on 6/28/23, paid in full 1/17/25. This policy states, highest tier coverage and I was assured by the sales rep R. ** on the phone, if it is a mechanical part or even high tech electronic, this coverage would cover the cost. So when my passenger door won't latch, 4x4 won't engage, and my heater will blow when on defrost but not from dash, apparently my truck doesn't like the OH cold weather, I took it to Ford only for them to call me with a $3500 quote because Premier Auto Protect won't cover ANY of it!!! I'm not a mechanic but these items don't sound like they should be excluded from Top Tier Coverage. Policy hasn't been used, please refund my $$.

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      Premier Auto Protect Company Information

      Company Name:
      Premier Auto Protect
      State/Province:
      NY
      Country:
      United States
      Website:
      www.premierautoprotect.com