Premier Auto Protect Reviews

I found ad on Facebook and thought I would give them a try since I had been getting higher quotes from other warranty companies. Representative since over texted wanting to know if I was still interested in getting my vehicle a warranty and I said sure give me a call and we can discuss what kind of rates and what all the warranty covers. Representative was very knowledgeable and gave accurate information that I needed answers to. So I decided to go ahead and get the warranty and now I ready to hit the road.

Ryan ** was the best person with whom I could have set up new policy. He made price comparisons and company ratings easy to evaluate and understand. I was able to switch to Premier Auto from a questionable policy that was more expensive and did not have positive BBB ratings. I couldn’t be more content with the Premier Auto policy which offers more than just peace of mind by covering maintenance for a year. I am glad we got in contact so that I was able to make the best decision possible for an extended warranty.

He was clear about everything and when above and beyond to inform me about other things that he did not even offer at his company but let me know where I can find it. He worked very fast and even though we were disconnected, I was able to get right back on with him and finish where we left off extended birthday wishes to my daughter and made me feel like I truly was helped with 100% effort and satisfactory. I really don’t know what to say then. I’m happy that I called and was connected to him and I know all the important things about starting this program.

I chose Premier because they cover bumper to bumper cheapest by 35.00. Covers 5 yrs 100,000 miles but payments of 90.00 per mo is for only 30 months so 30 months is without payments with 30 day waiting period and can cancel during the waiting period. We can transfer or cancel if we buy a new or used car too. We will find out how their service is once we use it in the future. Tom was great, he was very good at giving info and answering all our questions.

Alison worked with me for over two days to make an important decision for my family. We have 2 toddlers under 2.5 years old and she was very patient with me when she heard them in the background as I am a stay-at-home dad. Every question I had was answered fully and in a timely manner that I can only describe as amazing. Her professionalism and empathy was the selling point for me and I will be recommending this company and Alison specifically to everyone I know moving forward. Alison is a true asset to your company and whatever she gets paid it’s not enough. Whoever hired her is a genius as well. Thank you for your time. To Alison thank you for being a person that brought positivity and professional knowledge into our home!

I had a policy. It was 3rd party and I took my car to get fixed. Got disappointed. They denied all of the things needed fixed. I wouldn't recommend. They are scammers!!!! I wish I would have knew. This is sad!

Michael was very informative and gave me extra perks. Not pushy, just very professional and polite. Very helpful. Told me where I would be able to use this warranty. I called to verify because I had been been misinformed by a different company.

These people were very helpful & nice! They made me confident that this was a good company to go with. I’m sure the coverage on my 2017 Cadillac is good and something, I don’t wish to know but am confident it will get me thru.

New Customer here. Service excellent. Easy to talk to. Offered so much more options than competitors. Better rates. Marc ** was very pleasant. Easy going. Answered all my questions. I recommended you call Marc ** Premier auto service - Khadijah

Horrible experience with this company. It's always hard to get someone on the line. I was given the run around for almost two weeks because they were trying to dodge paying my claim (claim was denied). Horrible overall experience. Please DO NOT WASTE YOUR TIME NOR MONEY WITH THIS WARRANTY GROUP. Customer experience is horrible. The only time I spoke with someone who had a good attitude and was very helpful was when I spoke with Theresa. There was times when both myself and the dealership waited hours to speak with someone. They don't mind taking your money monthly but will deny your claim when they feel it's too costly for them. I would NOT RECOMMEND this company!!!